# Kiwi agency Kiwi agency Reviews (2), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 0 connections joined Kiwi agency's Network [Visit Website](https://www.kiwiagency.com.ua/eng/) [Get a Custom Proposal](https://clutch.co/profile/kiwi-agency) **Kiwi agency** **Kiwi Agency is a Top-5 SMM & content production agency in Ukraine.** 35+ specialists. 12+ years of experience. 250+ successful cases delivered. We help brands become **love marks and category leaders in social media** — not just “manage pages”. From strategy to execution, we build content that performs, scales, and drives real business results. What we do: • SMM strategy development • Full-scale social media management (Instagram, Facebook, TikTok, LinkedIn) • High-end content production (including AI-powered content) • Paid media & performance campaigns We work with brands that want more than just presence — they want attention, growth, and лидерство у своїй ніші. Give us a goal — we’ll build the strategy, content, and system to achieve it. ## Company Information - Minimum project size: $1,000+ - Hourly rate: $25 - $49 - Number of employees: 10 - 49 - 2 Locations: - Kyiv, Ukraine (Headquarters) - Uckfield, England - Founded in 2013 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 60% Social Media Marketing - 20% Content Marketing - 15% Digital Strategy - 5% Graphic Design ### Industries - 35% Food & Beverage - 5% Medical - 5% Retail - 35% Beauty - 5% Consumer products & services - 15% eCommerce ### Clients - 15% Small Business (<$10M) - 70% Midmarket ($10M - $1B) - 15% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Kiwi agency is noted for providing good value for cost and fitting clients' budgets. They manage projects efficiently, delivering on time and with strong results, particularly in content creation and social media strategies. **Most Common Project Size**: Confidential based on 2 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Advertising: Confidential based on 1 review - Content Marketing: Confidential based on 1 review - Market Research: Confidential based on 1 review - Social Media Marketing: Confidential based on 1 review - Video Production: Confidential based on 1 review - Video Marketing: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Kiwi agency Review Insights Overall Review Rating: 4.8 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - Timely (2 mentions) - High-quality work (1 mentions) - Proactive (1 mentions) - Reliable (1 mentions) - Transparent (1 mentions) ### Review Highlights **Proficient Project Management** Clients praised Kiwi agency for their structured, proactive, and reliable project management, delivering on time and maintaining clear communication while responding swiftly to feedback. **Alignment with Client Values** Clients appreciated Kiwi agency's alignment with their company values, as well as the agency's culture fit, contributing to a seamless and productive collaboration. **No Areas for Improvement Noted** Both reviews expressed complete satisfaction with Kiwi agency's work, noting no areas for improvement, indicating a high level of client contentment and service delivery. **Effective Content Production** Kiwi agency excelled in producing high-quality, AI-driven content that achieved millions of organic views, demonstrating a strong understanding of viral content dynamics and maintaining visual quality. **Strong Communication Skills** Kiwi agency was commended for their excellent communication, utilizing virtual meetings and messaging apps effectively to ensure continuous client engagement and prompt responses. **Successful Social Media Strategy** Kiwi agency effectively developed and managed TikTok strategies, growing a client's following by over 5,000. They provided engaging content that aligned with brand values and improved visibility. **Value for Cost** Clients noted Kiwi agency's services as providing good value for money, aligning with budget constraints while maintaining high-quality deliverables and performance outcomes. ### Kiwi agency Reviews #### Content Prod & Market Research for Media Company **The Project** - Services: Content Marketing, Market Research, Video Production - Project size: Confidential - Project length: Mar. 2025 - Jan. 2026 **Project Summary**: Kiwi agency provided content production and market research support for a media firm. They led video shoots, created AI-driven content and viral video content assets, and sourced and onboarded AI creators. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Department Director, Fabiosa Media - Industry: Media - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 28, 2026 **Feedback Summary**: Kiwi agency helped the client achieve millions of organic views on several videos and measurable growth in reach. Their project management approach is structured, proactive, and reliable. They delivered high-quality, visually appealing work on time and responded promptly to feedback and revisions. ""Their ability to create high-quality AI-driven content that truly performs impressed us."" **BACKGROUND** Please describe your company and position.I am the Department Director of Fabiosa MediaDescribe what your company does in a single sentence.We are a digital media publisher and one of the leading video content companies, operating in the UK, US, European, and Latin American markets. The company produces compelling stories and authentic video content for the global media landscape, developing online media in seven languages. Its projects reach 5-10 billion monthly views. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kiwi agency to accomplish?Market research & analytics (China)Content production (craft + AI)Sourcing AI creators for viral video contentImproving content performance and scalability **SOLUTION** How did you find Kiwi agency?ReferralWhy did you select Kiwi agency over others?High ratingsPricing fit our budgetGood value for costReferred to meCompany values alignedHow many teammates from Kiwi agency were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables."Kiwi Agency was responsible for delivering a full-cycle content and research support for Fabiosa Media. The scope of work included market research and analytics focused on the Chinese content landscape, with insights into trends, audience behavior, and high-performing formats. Based on this, the team supported the development of a content direction adapted to the market specifics.Kiwi Agency also handled content production, including both crafted video shoots and AI-driven content designed for viral distribution. In addition, they sourced and onboarded AI creators capable of producing scalable video content aligned with our goals.Key deliverables included: - Detailed market research reports and strategic insights - Content concepts and production (craft + AI formats) - Viral video content assets  and onboarding of AI creators - Ongoing collaboration and recommendations for content optimization **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The collaboration resulted in strong organic content performance and measurable growth in reach. Several videos produced by Kiwi Agency achieved millions of organic views, demonstrating the effectiveness of the content approach and its alignment with audience preferences.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was structured, proactive, and highly reliable. Deliverables were consistently provided on time, and communication was clear and efficient. The team was very responsive — all feedback and revisions were addressed quickly and with great attention to detail. They actively monitored performance, responded fast to any fluctuations, and proposed clear, data-driven hypotheses before implementing changes. Reporting was transparent and focused on meaningful business metrics.What was your primary form of communication with Kiwi agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their ability to create high-quality AI-driven content that truly performs impressed us. They clearly understand what makes content go viral and consistently deliver videos that can reach millions of views — while maintaining strong visual quality without typical AI artifacts or distortions.Are there any areas for improvement or something Kiwi agency could have done differently?No complaints – all services were delivered professionally and in full. --- #### Advertising, Social Media & Video Marketing for Dairy Co **The Project** - Services: Advertising, Social Media Marketing, Video Marketing - Project size: Confidential - Project length: Jan. - Dec. 2025 **Project Summary**: Kiwi agency provided social media marketing services for a dairy company. The team managed the client's TikTok account, created content, developed scripts, organized shoots, and launched ad campaigns. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Department Head, Molokia - Industry: Food & Beverage - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jan 27, 2026 **Feedback Summary**: Kiwi agency's efforts helped the client achieve their goals and grow their TikTok account by over 5,000 followers. The team managed the project well, delivering everything on time and responding quickly to the client's requests. Moreover, Kiwi agency's flexibility and creativity were remarkable. ""They proposed a collaboration format where bloggers shared their rituals, and our product became a natural companion."" **BACKGROUND** Please describe your company and position.I'm a department head at MolokiaDescribe what your company does in a single sentence.Molokia is a family-owned dairy business founded in 1999 in Ternopil, Ukraine. The company is focused on adding vitality to its consumers through fresh dairy products and preserving the planet’s vitality for future generations by optimizing existing resources and finding alternatives.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Kiwi agency to accomplish?creating and managing content on tik-tokincreasing reach and overall brand visibilityanalyzing performance and optimizing the smm strategy **SOLUTION** How did you find Kiwi agency?Online SearchWhy did you select Kiwi agency over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Kiwi agency were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The Kiwi Agency team led the development of our TikTok presence from the ground up — from strategy to content creation. They demonstrated an excellent understanding of the brand and proposed formats that used simple, relatable situations to communicate the idea of vitality.The agency organized the shoots, developed scripts, and launched advertising campaigns that delivered strong results. During their management of the account, they grew the audience to over 5,000 followers.Working with the team was seamless: they were always available, quick to respond, and consistently brought fresh, engaging ideas. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We really appreciated Kiwi Agency’s flexibility, creativity, and their focus on helping us achieve realistic goals. Working with them was easy and productive.Describe their project management. Did they deliver items on time? How did they respond to your needs?Kiwi Agency managed our project really well. They delivered everything on time, responded quickly to our requests, and made the whole process easy and stress-free.What was your primary form of communication with Kiwi agency?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They proposed a collaboration format where bloggers shared their rituals, and our product became a natural companion in these moments.Are there any areas for improvement or something Kiwi agency could have done differently?We were very happy with Kiwi Agency’s work.  --- ## Portfolio & Awards ### SMM Case DID GLOBAL DID Global is an international telecommunications company specializing in VoIP and DID services for businesses and individuals. The company positions itself as a reliable partner that treats clients’ profit as its own. Promotion period: July 2024 – April 2025Platforms: Instagram, LinkedInGeography: Turkey, Africa, Kazakhstan Goals Build a strategy that reflects the brand’s character. Introduce communication tools that evoke emotion. Create a consistent visual style and content that increases engagement. Objectives Brand AwarenessLaunch Instagram reach campaigns, develop a recognizable visual style, and use relevant LinkedIn hashtags. Audience EngagementDiversify content formats, focus on expert and team content, highlight case studies and company benefits. Follower GrowthRun Instagram traffic campaigns, create shareable situational content, and test giveaways (optional). Lead Generation (Latin America)Launch Lead Generation and Traffic campaigns, use clear CTAs, and create content that addresses audience pain points. Implementation We developed a modern visual concept aligned with the target audience’s preferences. Content combined graphic designs, stock and real-life photography, and branded illustrations. All materials strictly followed the brand book, ensuring a cohesive visual identity. Results ✔️ SMM strategy successfully implemented on Instagram and LinkedIn✔️ Unique, engaging content that differentiates the brand✔️ Strong, unified visual identity aligned with business goals ### LOVARE USA: TikTok Market Entry & Growth Strategy Period: December 2024 – ongoing Platform: TikTokLOVARE is a well-known tea brand in Ukraine. Entering the US market required a new communication approach and visual language. In the US, tea is closely associated with iced formats, functional benefits, and aesthetic rituals — which shaped our strategy. Objectives Adapt the brand to American tea cultureBuild brand awareness from scratch in a new marketCreate TikTok-first content that captures attention in the first secondsTest viral and scalable content formatsMaster TikTok tools: Business Center, Seller Center, Affiliate Center, Ads Manager Strategy We began with market and competitor analysis to identify effective mechanics in the US tea niche. Based on insights, we defined LOVARE USA’s positioning, communication pillars, and content directions, followed by active hypothesis testing.Key focus areas included positioning LOVARE as more than tea — an aesthetic daily ritual; growing a community through UGC creators and micro-influencers trusted by US audiences; and driving organic reach through trends, popular sounds, and native TikTok formats. Paid promotion was tested in parallel. Traditional ads underperformed, so we shifted to boosting high-performing organic videos, which felt native and delivered stronger engagement. Seller Center optimization and Affiliate Center testing became key growth drivers. Content. The TikTok account was launched from zero. We produced 50+ videos across recipes, ASMR, trends, and aesthetic storytelling. Consistent posting helped establish a clear visual identity and ensured steady growth in reach and engagement.Results Main traffic was driven through product cards, indicating strong purchase intent. Engagement increased through optimized video formats. Creator collaborations and Affiliate Center integration delivered positive results. Sales growth was driven by ASMR and recipe content amplified via ads. TikTok became a core growth channel for LOVARE USA, with ongoing testing to scale results. ### Fabiosa Media Collaboration Case Study Fabiosa Media is an international media publisher operating primarily in the US and Latin American markets. The company focuses on creating and distributing viral video content across Facebook, YouTube, Instagram, and TikTok. Objective Kiwi Agency supported Fabiosa Media in three key areas: - research and analysis of the Chinese content market;- video content production for their platforms;- research and selection of AI creators for viral video production. Chinese Market Research Fabiosa Media aimed to acquire exclusive videos from Chinese creators publishing primarily on Asian platforms. Our team conducted daily monitoring of Chinese TikTok, analyzing trends, formats, and top-performing viral content. We identified high-performing organic videos with millions of views and shortlisted promising creators for future collaboration. As a result, we built a structured database of creators across 30+ content categories, including art, DIY, crafts, beauty, food, pets, kindness, and more. Content Production The second focus area was video production for Fabiosa Media’s platforms. Kiwi Agency developed video ideas and scripts and fully managed the production process after approval. One notable example was a series of Halloween-themed videos. We produced content in makeup and festive recipe categories, adapting each video to Fabiosa Media’s viral formats and audience preferences. Results Through the partnership, Fabiosa Media received:in-depth analytics on the Chinese video content market;a verified creator database of over 1,500 creators for future content purchases;high-quality, platform-ready video content. In addition to handcrafted production, Kiwi Agency also delivered AI-driven videos adapted to Fabiosa Media’s viral formats. These videos achieved high engagement and generated millions of views across the company’s platforms. ### Molokiya Case: Building a TikTok Universe Promotion period: July 2025 – December 2025Platform: TikTok Molokiya is one of Ukraine’s leading dairy brands, built on the idea of conscious consumption, natural quality, and a balanced lifestyle. The challenge was to translate these values into a TikTok-native format while preserving the brand’s warmth and authenticity. Challenge Our goal was not just to launch TikTok, but to build a distinct content system that: reflects the brand’s emotional DNA integrates into trends without losing meaning makes the idea of “life energy” tangible and relatable Strategy We started with in-depth research of audience behavior, TikTok formats, and competitors. Based on this, we focused on two ключові цілі:increase brand awareness and build top-of-mind presence. We developed a tone of voice that is caring, light, and human — simple in wording, but emotionally resonant. Execution We built a content ecosystem, not just isolated videos. The idea of “life energy” was translated into everyday situations: moments of fatigue, stress, or routine — followed by a soft shift into balance, lightness, and natural harmony. Content was structured into pillars: relatable storytelling series influencer-led real-life rituals aesthetic рецепти trend-based formats adapted to the brand a branded animated character adding emotional depth and recognition Promotion We supported organic growth with a structured promotion system: contests and influencer integrations driving awareness early adoption of TikTok Ads, allowing the brand to secure a strong position on the platform Results -100+ videos produced -5.5M+ reach and 250K+ engagements -5,000+ followers built from scratch -40 ad campaigns launched -15 full-scale productions delivered Impact Molokiya became more than a product brand on TikTok — it turned into a recognizable content space associated with lightness, care, and life energy, organically embedded into users’ daily digital experience. ### SMM Case for GlamBee GlamBee is a cosmetics brand known for its bold identity and vibrant communication style within the EVA retail chain. Since December 2023, we have been developing and implementing a TikTok strategy focused on helping the brand stand out in the highly competitive beauty segment and strengthen its connection with a young audience. Instead of simply adapting trends, we focused on creating original formats that could become trends themselves. One of the key projects was launching the first TikTok mini-series for a cosmetics brand in Ukraine, titled “Like the Younger One.” The series played on nostalgic childhood memories of borrowing a mother’s or older sister’s cosmetics while reimagining this dynamic for a modern audience. We also launched the first trend dance among cosmetics brands on Ukrainian TikTok and supported it with a giveaway mechanic that encouraged users to recreate the dance and share their own videos online. Another important direction was thematic live streams with beauty influencers and makeup bloggers, helping strengthen engagement and brand loyalty. Another standout feature of GlamBee’s TikTok account became macro-content with detailed demonstrations of cosmetics, often by literally breaking products apart. This approach allowed viewers to explore textures and colors up close while increasing engagement and repeat views. On the visual side, we developed a distinctive style for GlamBee through colorful branded backdrops, hyper-stylized looks, bold accessories, and VFX-based content. As a result, GlamBee’s TikTok audience grew from 67,500 to 358,670 followers. During the first year of cooperation, the account gained 133,500 new followers, and during the second year — another 136,710 followers. The project strengthened GlamBee’s positioning on TikTok and established the brand as one of the most recognizable cosmetics brands on Ukrainian TikTok. ### SMM case for Patricia Ledo Have you ordered the creation of wow-content? We accepted this challenge and are showcasing the results of our work with the cosmetic brand Patricia Ledo — the in-house brand of the Eva store network, which previously had no presence on social media. And so, the Kiwi Agency team got the opportunity to bring Patricia Ledo closer to those who appreciate this cosmetics. Platforms: InstagramSubscriber growth: from 0 to 52000 Goals: Launching the account on Instagram. Increasing subscribers. Promotion and introduction to Patricia Ledo cosmetics. Increasing audience engagement. Creating crafty, creative content. ContentThe main goal was to create content that stands out among competitors. First, we developed a unique Tone of Voice, through which the brand heroine Patricia Ledo communicates with subscribers through posts and videos. Creating content, we tell a story, show emotion - and it worked: in the first month, Reels received over 100K views. But the main and most pleasant thing is the sincere and active feedback from the audience. This indicates that we are moving in the right direction. Working on the visual componentAesthetic content is a must-have for the beauty industry, but now it won't surprise anyone. That is why we always come up with creative ideas for photos and videos. Our main task is for the product to be at the centre, while images, surroundings, and ideas only enhance it. Each photo shoot, like the cosmetic product line, has its own story and is transmitted to users. Unique in our content is not only the brand voice, but also one of the sections where, through video, our character conveys a message or shares insights close to the heart. Results: Implemented the developed SMM strategy. Subscribers grew from 0 to almost 10K in 5 months. And today the account has reached 52,000 followers. Created and implemented visual and textual content with a unique and recognizable style. The total number of Reels views on the page exceeds 500K. ### Smm Case for Retroville Shopping Mall Retroville Shopping Mall is a special shopping center in Kiev that brings people together. It’s where childhood dreams come true, romantic encounters take place, business lunches are held, and important events happen. Platforms: Facebook: 60K subscribers Instagram: 20,5K subscribers Telegram bot @RETROVILLEbot Objectives: Increase organic reach and engagement. Raise awareness of the shopping center. Attract target subscribers. Make the page “come alive” with crafty content and Reels. Add trendy content using creative layouts. Expand tools: targeting, contests, influencers, and content creators. Tasks: Development of SMM strategy. Creation of visual and textual content. Launch of targeted advertising. Communication with users. Giveaways and contests. Collaboration with thought leaders. Implementation: Developed a unified visual style: post design, stories, and highlights. Conduct monthly Reels shoots with aesthetic and crafty video content. Launch ads targeting segmented audiences. Maintain sections: TRC Guide, Retroville Recommends, TRC Life, RetroFan, and other formats. Inform the audience about events, news, and promotions. Collaboration with Stylist Hellena Rover We launched “A Day with a Stylist at Retroville Mall” with media stylist Hellena Rover. A contest was held among visitors, and three winners received styling sessions. Hellena curated outfits from partner stores. The project generated engagement: the audience commented on the looks, and the transformation videos became top-performing content in August-September by reach and engagement. Following this success, we are working on a new project with outfit transformations, makeup, and hairstyling. Results: Implemented the SMM strategy. Improved the profile with crafty content. We are tagged in stories and posts 8-10 times per day on average. During the collaboration, we reached nearly 500K users. Organic Reels videos consistently receive over 20,000 views. ### Case SMM for tea brand LOVARE LOVARE is a Ukrainian tea brand that sets trends in the market and creates unique tea compositions in various formats. Platforms: Facebook Instagram TikTok Targets: To create a community platform for tea connoisseurs; To communicate the company's values to potential customers and increase brand loyalty to the LOVARE brand; Increase brand awareness and attract new target subscribers; Increase organic reach and interaction with publications in general. Tasks:  Developing an SMM strategy; creating visual and textual content that communicates the benefits, values, and uniqueness of the tea brand; launching targeted advertising; communicating with users; launching raffles and contests; motivation to create UGC; cooperation with opinion leaders. Implementation:  We organize professional photoshoots and video shoots for advertising campaigns; Create engaging Instagram Stories with various types of activation; Run ads to segmented audiences; Maintain regular columns relevant to the target audience. For example, we launched the section "Heartwarming stories about tea", where users on their initiative write stories related to tea drinking, compose poems and prose. We also cooperate with the blogger and confectioner Lisa Glinska, and thanks to this section each month subscribers receive a new recipe of sweets, which go perfectly with a certain LOVARE tea. We prepare not only sales posts, but also focus on informative, educational content about tea, for which we receive high-quality feedback from the audience. The result: Implemented a developed SMM strategy on social media; Qualitatively improved the overall appearance of the profile through the creation of craft content; Doubled the number of subscribers; Reached the mark of one million users reached per month; We are featured in stories every day; Used the Instagram mask more than 3.5K times, with no extra motivation; 95% of posts receive positive comments from subscribers. ### Budget Supermarket: SMM Case for EKO MARKET EKO MARKET is a nationwide supermarket chain offering standard products, its own brand, a bakery, a culinary section, and an EKO Café — all at affordable and competitive prices. The chain is continuously evolving and launching marketing promotions that resonate with customers. Platforms: Facebook: 40.7K followers Instagram: 13.8K followers Telegram: 975 followers Tasks: Develop an SMM strategy. Increase brand awareness. Grow followers. Enhance engagement. Create Reels to boost reach. Produce useful, viral, and crafted content. Set up advertising campaigns. Communicate with followers. Organize contests. Visual Concept: Developed a new visual style for the profile. Created promotional designs for special offers. Increased crafted photos, model shots, and Reels. Defined brand colors. Created new highlights for informational triggers. Started regular video and photo shoots. Content:The key goal was to become closer to followers. Therefore, all texts became light, easy to read, and based on familiar customer insights. Previously, most posts were purely promotional, so we introduced new sections to increase engagement and audience interest. Advertising Strategy:Targeting became an important part of promotion, as EKO MARKET’s content needed to reach a larger audience beyond existing followers. We systematically launched: Reach campaigns. Engagement campaigns. Campaigns for promotional posts. Campaigns for various cities and offers. Campaigns to drive traffic to Telegram. Results: Successfully implemented the SMM strategy. Reached 2 million users in total reach. Published 124 posts. Filmed and published 40 Reels. Improved the profile’s visual appeal with crafted content and Reels. Increased the number of followers. Actively promoted social media through targeted advertising. ### SMM case Volvo Ukraine Volvo is not just a car brand, it is a symbol of safety, reliability, and modern technology on the road. These vehicles become an essential part of everyday life, assisting in travel and unlocking new possibilities. Volvo is always one step ahead, implementing innovative solutions and caring for the environment to remain a leader. Platforms: Facebook: Volvo Car Ukraine Followers: 38K. Instagram: Volvocars.ukraine Followers: 25K. Objectives: Increase audience engagement with content. Grow the number of followers. Inform the audience about key company news. Tasks: Develop an effective SMM strategy. Engage in user communication (handling negative feedback, responding promptly to comments and direct messages). Create visually appealing and compelling text content that highlights the advantages and values of Volvo cars and accessories. Motivate followers to generate user-generated content (UGC). Provide consultation and recommendations for advertising campaigns based on strategic goals. Maintain a regular and active posting schedule. Implementation: We create content that reflects Volvo’s brand values. By focusing on key content themes, we build a loyal brand community. We develop recommendations for social media advertising campaigns based on objectives. We share information about events, offline activities, and social initiatives that the company participates in. We run useful and entertaining sections that appeal to the target audience. Through engaging content and continuous interaction with followers, we achieve our goals. We have developed a content plan for posts and stories, ensuring ongoing user engagement. Results: Successfully implemented the developed SMM strategy. Increased the number of followers. Improved audience engagement. Encouraged Volvo owners to create UGC — now the brand is mentioned in stories almost daily. ### TikTok case for Lukas Lukas is a Ukrainian company that ranks among the top five largest confectionery manufacturers. We promoted the sweet giant on TikTok and proved that production videos can be interesting. Followers: from 1,500 to 77K Project features: Low TikTok profile activity. Lack of communication with the audience. No unique content adapted to TikTok. Tasks: Revive the page and resume posting. Develop an effective TikTok strategy. Create unique videos for target audiences. Increase followers and views. Previously, Lukas’ page featured promotional videos unsuitable for TikTok: views did not exceed 400, and the brand posted only up to 10 videos per month. Since TikTok is built around trends and positive content, we introduced new categories and moved away from direct advertising, focusing on native content. After the first three videos — two lifestyle formats and one ASMR — views grew from 300–400 to 2,700–8,700. When views plateaued at around 1,000, we relied on subscribers. By analysing comments, we noticed that consumers had favourite Lukas products, so we started building content around them. A mix of lifestyle, fan content, and situational videos with beloved products brought +2,000 followers in three months. To grow further, we sent content creators to Lukas’ production facilities. These videos became the top content, gaining 30,000–40,000 views compared to the usual 4,000. Production videos showing childhood favourites reach 100,000–400,000 views and attract around 1,500 new followers per video. Contests also played a crucial role. A unique template, clear conditions, and delicious prizes helped Lukas gain 10,000 active followers after the latest contest. Audience inactivity is now fully resolved: we receive comments daily, interact with subscribers, and create videos based on their requests. Results: +30,000 followers in 5 months. Increased engagement. Recognisable TikTok brand style. Stronger consumer loyalty through active interaction. ### SMM for «Zolota Forel» by Kiwi Agency «Zolota Forel» is a therapeutic and entertainment complex in Western Ukraine with a hotel, restaurant, swimming pool, medicinal vats and SPA center. Main messages:✓ Everything you were dreaming about for your best holiday.✓ From caviar to fish. Platforms:Facebook: 43,270 subscribersInstagram: 7,790 subscribers Goals:✓ Increase brand awareness and positive associations.✓ Expand the audience and trust.✓ Create a platform for communication with clients. Tasks:✓ Develop quality content.✓ Launch targeted ads to increase reach.✓ Talk about services and benefits accessibly.✓ Announce events, promotions, contests and special offers.✓ Position the complex as a place for rest, nature, service, entertainment and wellness, where visitors can see trout farming, go fishing and enjoy their catch. Implementation:From 2015 to 2021, we developed the Facebook page in a corporate style using blue, white and gold. We created engaging photo, video and GIF posts, used a concise style, and launched targeted campaigns. From 2021, we updated communication: used UGC, seasonal colours, different shot sizes and angles, and refreshed Stories with laconic graphics, new fonts, minimalistic emoji, Polaroid-style templates for “guests” and branded “reviews” templates. We also added interactive and video Stories and minimalist templates to focus on information during the war. Texts: we updated the TOV, making texts lighter, modern and soulful. We shifted the focus to food “like at home”, trout farming, fishing and vats, and made communication closer to the audience. Targeting: we launched ads for reach and engagement with different messages by interests, age and location. Contests: we created contests with prizes from «Zolota Forel» to increase loyalty and collect data through NPS/CSI forms. Result:✓ Sales growth: the restaurant and hotel are fully booked regardless of the season.✓ Monthly reach: Facebook – 85,626; Instagram – 38,683.✓ ER: Facebook – 12%; Instagram – 3%. ### Dobryk Case: Preparing for the New Year New Year is the hottest period for brands. Our task was to create New Year content for Dobryk that would stand out in festive feeds, showcase the product, and convey the key idea — inspiring family creativity. We developed a photoshoot concept for November–January, defined the visual style, selected references, organized the shoot, and combined trends with a warm festive atmosphere. Preparation started in September. By mid-October, we had approved the concept, created a three-month content plan, defined the required shots, selected studios with early festive props, and integrated the full list of New Year products into the shoot plan. The shoot was built around coziness, love, and home warmth. Cookies, icing, and sprinkles appeared not just as products, but as part of a story about cooking, taste, and shared emotions. The concept combined product and food aesthetics — flat lays, textures, cooking processes, modern product presentation — with emotions of home and creativity: family atmosphere, genuine moments, children’s joy, and decorating together. As a result, we created a festive visual style where celebration, home, and creativity blended with the aesthetics of a modern food brand. We showed that Dobryk is about joy best created together. We conducted a one-day shoot that covered the brand’s content needs for the entire season. Results: 73 photos; 16 videos; a complete New Year content package for three months; a recognizable festive style filled with home warmth; versatile content for recipes, DIY projects, reviews, and holiday posts; a warm story that emphasizes Dobryk = family creativity. The first posts are already showing strong organic performance: 1,000+ accounts reached and around 200 interactions. ### SMM case for The family farm «Shanychi» The family farm Shanychi produces fresh eco-eggs for a healthy family diet. The brand was the first farm in Ukraine to open video access to the farm, allowing people to watch the life of hens in real time. Platforms: Facebook and Instagram. Shanychi approached Kiwi Agency before entering social networks and store shelves. Our goal was to popularize the brand as a premium ecological product and communicate its mission — to make the diet of Ukrainians healthier. We developed an SMM strategy, visual concept in brand colors, content categories, targeted advertising, contests, and communication with the audience. Before starting cooperation, the Kiwi Agency team visited the Shanychi farm in Vilshana, Sumy region. We saw all farm processes, met the owner, Oleksandr Strilets, and captured real photo and video content: hens, egg stamping, and packaging. Based on the brand book, we created a visual profile style, text layouts, Reels, animations, infographics, and graphic layouts for Facebook and Instagram. To communicate the brand’s values and mission, we introduced regular content sections and Stories: Shanychi Family, Small Farm, From Nest to Table, Our Hens, Farm Wisdom, and Contests and Situational Content. Advertising was divided into three goals: reach, engagement, and subscriber acquisition. At the first stage, we focused on maximum coverage of the target audience according to sales locations. Results: we created brand pages from scratch, implemented the SMM strategy, filled the pages with unique content, reached 1 million users through advertising, showed creatives nearly 3 million times, and regularly received positive reviews and comments. ### CASE SMM FOR EVA BEAUTY Test Dyson products, get a cosmetologist consultation, have a professional styling session, or purchase niche beauty products? This is EVA Beauty — a premium format of EVA stores that breaks traditional beauty content patterns and creates new trends. Platform: Instagram. EVA is widely known as a budget-friendly store chain. Our task was to show that EVA Beauty is a completely different experience: premium, niche, original, and fashion-forward. After analyzing the page, we saw that its online presence did not match the offline format. There was no consistent visual concept, clear communication direction, or strong declaration of the brand’s uniqueness. Our goals were to differentiate EVA Beauty from the main EVA brand, move away from the “budget-friendly” perception, create a recognizable visual style and ToV, and turn the page into a trendsetter in the beauty community. For content, we developed unique concepts for each product — from the video idea to the models’ looks. To stand out from competitors, we used models with unconventional appearances, bold styling, and striking beauty looks. After our approach, the page became stylish, harmonious, product-focused, and more visually recognizable. The audience responded best to unconventional interactions with cosmetics: crushing, smearing, unusual model poses, and bold looks. This improved performance and positioned EVA Beauty distinctly among competitors. Tone of voice became another key part of the new image. We wanted every woman to feel like a high-fashion model with EVA Beauty products. The texts speak about beauty, dreams within reach, and confident feminine energy. We address the audience directly as “you,” sometimes use Anglicisms, and give only practical advice. Results: we implemented the Instagram SMM strategy, created unique content, improved the visual style, developed a distinctive ToV, and helped EVA Beauty strengthen its premium image. ### Krauff SMM Case Krauff is a brand of kitchenware and accessories for everyday cooking — from knives, frying pans, and pots to compact helpers that make cooking more convenient. Platforms: Instagram, Facebook, Threads The team’s goals were to update the SMM strategy with a minimalistic, refined, and premium approach; increase brand awareness; introduce content pillars; boost loyalty and engagement; and grow followers through systematic content. After analyzing the page, we saw that the visual presentation did not reflect the brand’s premium positioning. Key challenges: UGC videos, overloaded visuals, lack of unified style and navigation, and posts where the main idea was hard to grasp. We defined the goals: make Krauff recognizable through a cohesive visual identity, launch content pillars that drive reach and saves, and build a clear ToV with a mix of Reels, carousels, photos, and Stories. At the reference selection stage, we planned the journey from idea to execution: composition, props, lighting, color, editing, and product presentation. To stand out, we focused on creative content with a “pleasant surprise” effect while keeping premium minimalism. Before: UGC videos, overloaded feed, no clear navigation.After: a stylish feed with a unified aesthetic, where each post communicates the idea, product, and value. What performed best: Creative formats with AI — creative photos, AI mechanics, and crafted content with a wow effect. Organic reach: 80,000+. Recipes as a recurring pillar. Each shoot takes 7–8 hours and involves an SMM manager, gaffer, content creators, content coordinator, food stylist, models, and a chef. We also use AI for rapid idea testing to amplify the wow effect and show production quality. So far, we have implemented a tailored SMM strategy, packaged the brand in a premium aesthetic, structured the feed, reduced visual noise, and set a consistent brand voice. ### Industry Recognitions - #7 in SMM in Ukraine in 2024 (IAB Ukraine) - Content Production TOP-5 in Ukraine - TOP-12 SMM Agency 2021 in Ukraine (IAB Ukraine) ## Key Clients - Volvo Ukraine - Eva Beauty - Lovare - Lukas - Molokija ## Packages ## About the Team ### Our Story At Kiwi Agency, we build high-performing social media teams where every specialist owns a clear area of expertise — from strategy to content production and paid media. Instead of “universal” managers, we work with dedicated professionals who focus on their craft. This structure allows us to deliver consistent quality, scale efficiently, and create impactful content that drives real business results for brands. ## Locations (2) ### Kyiv, Ukraine (Headquarters) - Antonovycha 165, Kyiv, Ukraine - Kyiv 03150 - Ukraine - 6 - 9 employees - Phone: +38 096 2114959 ### Uckfield, England - Nevill Road - Uckfield TN22 - England - 2 - 5 employees - Phone: +44 7514235712 ## Contact Kiwi agency [Send a message](https://clutch.co/profile/kiwi-agency)