JetUp Digital LLC

BACKGROUND

Please describe your company and position.

I am the Chief Strategy and Innovation Officer & Founder of Dejero

Describe what your company does in a single sentence.

Driven by our vision of reliable connectivity anywhere, Dejero delivers real-time video and networking solutions that provide resilient, uninterrupted internet connectivity for critical communications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetUp Digital LLC to accomplish?

• Mobile App Development

SOLUTION

How did you find JetUp Digital LLC?

Referral

Why did you select JetUp Digital LLC over others?

• Good value for cost
• Referred to me

How many teammates from JetUp Digital LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was comprehensive. JetUp Digital LLC developed our mobile application from scratch, incorporating features like user registration, in-app messaging, and a user-friendly interface. Key deliverables included the development of the application, testing, and final deployment to both iOS and Android platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded several measurable outcomes that indicate significant progress and success. Our user engagement increased by 50%, and we observed a 40% growth in customer retention. The mobile app received positive feedback from users for its functionality and ease of use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

JetUp Digital LLC displayed commendable project management throughout the engagement. They adhered to deadlines and consistently delivered project milestones on time. Communication was efficient, and they were responsive to our evolving needs. Their agile approach to project management allowed us to make necessary adjustments seamlessly.

What was your primary form of communication with JetUp Digital LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about JetUp Digital LLC was their commitment to quality. The attention to detail and the thoroughness in their development process ensured a bug-free and robust application. Additionally, their creative problem-solving skills were instrumental in overcoming unexpected challenges during the project.

Are there any areas for improvement or something JetUp Digital LLC could have done differently?

While our experience with JetUp Digital LLC was overwhelmingly positive, there is always room for improvement. We would appreciate even more transparency in the project's progress, with more detailed updates on work completed and work in progress. This would further enhance our confidence in their services.

BACKGROUND

Please describe your company and your position there.

I'm Volodymyr, Founder of Web-Systems Solutions. We are a web agency who delivers Shopify E-Commerce solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetUp Digital LLC, and what were your goals?

I was looking for an agency that could help with mobile app development - we noticed an increase in requests for such projects and decided to expand our partner network and find an agency that can work with our clients in tandem to provide end-to-end solutions from both sides.

SOLUTION

How did you select this vendor and what were the deciding factors?

We read reviews about the JetUp Digital team on Clutch and decided to meet halfway. We are in the same location - it was important to have high-speed communication not only online. They have a rich portfolio and experience - the main criterion for our client was the experience in developing mobile applications.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We organized a meeting - at which we will discuss the tasks, nuances and stages. We ordered a design from them, and after that the JetUp Digital team began to integrate it, finalized the backend and the admin panel and tested the project, and then successfully published it to the stores.

How many resources from the vendor's team worked with you, and what were their positions?

Their team consisted of 6 people: 1 front-end developer for the admin panel React.js, 1 back-end developer Node.js, 2 mobile app developers React Native, project manager and QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a result, we received two mobile applications, one for iOS and the other for Android, which is 100% consistent with the terms of reference. Our client also requested ongoing support to test and implement additional features to increase conversion rates and test various hypotheses.

Describe their project management style, including communication tools and timeliness.

It was quite interesting to participate in the process of creating the project - we moved in stages, met the deadlines and held meetings to update statuses, so we had no problems with the implementation of the project.

What did you find most impressive or unique about this company?

We managed to combine with them the experience of our team and get experience from their team. We made sure that the JetUp Digital team can create applications

Are there any areas for improvement or something they could have done differently?

Everything is perfect - we keep working with JetUp Digital team.

BACKGROUND

Please describe your company and your position there.

I am CEO of IT company for developing mobile apps. We develop mobile apps.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetUp Digital LLC?

For designing UI/UX for software that we are developing. This was our latest project that we are working on. Also, they have created animations for many elements for this project.

What were your goals for this project?

We needed quality design for our project, and we managed to get that with JetUp Digital.

SOLUTION

How did you select JetUp Digital LLC?

We searched online on many websites for design companies. Went through their works and portfolio. After carefully looking into everything, we choose JetUp Digital as a best choice.

Describe the project in detail.

Once we started to work on project, we had e-meetings with their team to explain and determine best options for the project. After that, they have sent us couple of proposals to determine course of design and its style. Then they sent us designs and changed anything that needed modifications.

What was the team composition?

We spoke with 2 project managers and designer, they also had other designers and animators that worked on our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very satisfied with outcome. UI and UX have a great modern design.

How effective was the workflow between your team and theirs?

They provided us with frequent updates and continuous communication. It was easy to communicate and to reach them at any time.

What did you find most impressive about this company?

Communication and great selection of services they offer. They offered other services that we needed. We will certainly engage with this company again.

Are there any areas for improvement?

There was one mistake where element wasn't aligned pixel perfect on final design, but after finding it they corrected it and we are very satisfied.

BACKGROUND

Please describe your company and your position there.

Our company is producing German haircare products. As company owner I have chosen Jet Up digital company to re-design our online shop.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetUp Digital LLC?

Re-Design our homepage including an online shop.

What were your goals for this project?

To have a modern, luxurious and beautiful website which represent our Brand image.

SOLUTION

How did you select this vendor?

I have compared Jet Up digital with many other companies and checked out their references, prices, services and finally I was very satisfied with their work, quality, customer service and prices. They are a great young team, very friendly and professional.

Describe the project in detail.

After analyzing our old page, we started to discuss all important points about what we want to achieve/change. The team gave us many tips and supported us with ideas and informed us about all possibilities to reach to our goal.

We started with the initial designs. Jet Up digital was always responding very quick to of our inquiries and did their best to let us realize our scheduled plan. Every feedback during the whole process was done quickly and in a very professional way.

What was the team composition?

Project manager, developers and designers in addition to other professional friendly team members.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Directly after launching the page we have noticed an increase in site visits, duration of each visitor and sales.

How effective was the workflow between your team and theirs?

We are very satisfied with the team. We really dont have any negative point to mention.

What did you find most impressive about this company?

Their work is very professional, very friendly and they know what the customer needs and provide the best consultations and solutions.

Are there any areas for improvement?

For me they are perfect :)

BACKGROUND

Please describe your company and your position there.

I’m a project manager for ABTW. We’re an IT company that provides services to people traveling from one country to another.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetUp Digital LLC?

We needed to build the frontend of our web app.

What were your goals for this project?

We set out to develop a frontend with an optimized UI using the latest technologies.

SOLUTION

How did you select this vendor?

We first saw their social presence and were impressed by their design work. Many vendors we considered didn’t have the price-to-quality ratio we wanted, but JetUp didn’t make themselves too expensive for no reason.

Describe the project and the services they provided in detail.

To start, two engineers brainstormed wireframes, keeping in mind ease of use when defining our interface’s core structure. Then, they defined more aesthetic considerations such as color scheme and theme. Finally, they developed our solution using the latest frontend libraries.

What was the team composition?

We worked with three sets of resources: two UX/UI designers, two graphic designers, and several frontend developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

JetUp delivered a critically important UX with an excellent design. I really enjoyed how they used color.

How was project management arranged and how effective was it?

Sabrina (Project Manager, JetUp Digital) was an experienced project manager and used a number of tools to work efficiently. Her strong communications skills allowed us to collaborate easily with JetUp’s designers and programmers.

What did you find most impressive about this company?

Their design work and resources stood out to us. They have some of the best people we’ve seen, and they know how to use colors and themes to optimize product interfaces.  

Are there any areas for improvement?

No, not that I saw. They handled everything before we could even raise something as an issue.

BACKGROUND

Please describe your company and position.

I am the CEO of Marrix Power of Marrix Power

Describe what your company does in a single sentence.

Software Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetUp Digital LLC to accomplish?

• Develop Mobile App
• Develop Web App
• Help with Design and Animations

SOLUTION

How did you find JetUp Digital LLC?

Referral

Why did you select JetUp Digital LLC over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from JetUp Digital LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included developing a mobile app and website, designing user interfaces, integrating payment gateways, testing, and providing post-launch support. Key deliverables were a fully functional app and website, design assets, documentation, and ongoing technical support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes included increased user engagement, enhanced user satisfaction, improved conversion rates, reduced technical issues, higher revenue generation, and enhanced brand visibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Marrix Power demonstrated efficient project management, delivering items on time and promptly responding to our needs. Their communication was effective, and they addressed inquiries or concerns promptly throughout the project.

What was your primary form of communication with JetUp Digital LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Marrix Power was their ability to consistently deliver high-quality results while maintaining excellent communication and responsiveness. Their attention to detail, proactive approach, and commitment to meeting our needs set them apart from other companies in the industry.

Are there any areas for improvement or something JetUp Digital LLC could have done differently?

JetUp Digital LLC could have improved documentation clarity and provided more frequent progress updates for enhanced communication.

BACKGROUND

Please describe your company and position.

I am the Operations Executive of the company.

Describe what your company does in a single sentence.

We are leading home renovation serivce provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetUp Digital LLC to accomplish?

• web design
• UX

SOLUTION

How did you find JetUp Digital LLC?

Online Search

Why did you select JetUp Digital LLC over others?

High ratings

How many teammates from JetUp Digital LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

JetUP Digital's web design service encompassed a collaborative conceptualization, crafting design concepts aligned with my brand's essence. They meticulously tailored wireframes, icons, and logos while ensuring seamless responsiveness across devices. Engaging, SEO-friendly content was integrated, with optional e-commerce features, followed by rigorous testing for flawless functionality. Their comprehensive training empowered me for independent content management. Post-launch, JetUP's unwavering support addressed any technicalities promptly. In summary, their service delivered a visually captivating, user-centric website that authentically embodies my brand in every aspect.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes for the design project included a 30% reduction in bounce rates, a 20% increase in average session duration, and a 15% rise in click-through rates. Moreover, a 25% improvement in user feedback on design aesthetics and functionality validated the project's success in enhancing user experience and engagement metrics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

JetUP Digital showcased commendable project management skills throughout. They consistently met deadlines, delivering items punctually and maintaining effective communication channels. Their responsiveness to my needs was exceptional, swiftly addressing queries or modifications with a proactive and accommodating approach. Their commitment to timelines and responsiveness significantly contributed to a smooth project experience.

What was your primary form of communication with JetUp Digital LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

JetUp Digital LLC's unique strength was in their ability to blend creativity with functionality seamlessly. Their knack for translating brand essence into visually captivating designs while ensuring optimal functionality across devices was impressive. Moreover, their proactive and responsive approach, coupled with a keen attention to detail, set them apart, making the entire process exceptionally smooth and fruitful.

Are there any areas for improvement or something JetUp Digital LLC could have done differently?

All Perfect. 

BACKGROUND

Please describe your company and position.

I am the Spectris Business System Group Director of Spectris plc

Describe what your company does in a single sentence.

Spectris combines precision with purpose, delivering progress for a more sustainable world. We provide critical insights to our customers through premium precision measurement solutions combined with technical expertise and deep domain knowledge.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JetUp Digital LLC to accomplish?

• Our primary objective in hiring JetUp Digital LLC was to enhance the user experience and user interface of our digital platform.

SOLUTION

How did you find JetUp Digital LLC?

Referral

Why did you select JetUp Digital LLC over others?

• Pricing fits our budget
• Referred to me

How many teammates from JetUp Digital LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

JetUp Digital LLC undertook a comprehensive redesign of our website and mobile app. Their scope of work included: 

• User Research: They conducted in-depth user research to understand our target audience and their needs. 
• UX Design: They created wireframes and prototypes, improving the overall user experience, and simplifying navigation. 
• UI Design: JetUp Digital LLC designed a visually appealing and consistent user interface that aligned with our brand. 
• Testing: They conducted usability testing to ensure the effectiveness of the redesign. 
• Development Support: While not their primary responsibility, they provided valuable insights to our development team during implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the project's completion, we observed several positive outcomes:

• Increased User Engagement: User engagement on our platform significantly improved, with longer session durations and reduced bounce rates. 
• Positive User Feedback: We received positive feedback from our users regarding the improved design, citing increased ease of use and a more attractive visual interface. 
• Conversion Rates: Our conversion rates also showed improvement, which translated to better business results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

JetUp Digital LLC's project management was commendable. They consistently met project milestones and delivered the project on time. They were responsive to our needs and maintained open communication throughout the project. Any issues or concerns that arose were promptly addressed and resolved, ensuring a smooth project execution.

What was your primary form of communication with JetUp Digital LLC?

In-Person Meeting

What did you find most impressive or unique about this company?

One of the most impressive aspects of working with JetUp Digital LLC was their commitment to understanding our business and user needs. They didn't just provide a standard design solution but tailored their approach to our specific requirements. Additionally, their ability to blend creativity with practicality in design was a unique and valuable trait.

Are there any areas for improvement or something JetUp Digital LLC could have done differently?

While our experience with JetUp Digital LLC was overall positive, there is always room for improvement. One area where they could enhance their service is by offering more post-launch support and guidance for optimizing the user experience over time. This would ensure that the initial improvements are sustained and built upon.

BACKGROUND

Please describe your company and your position there.

I was advised with the project management and development of the product, reviewing the final results and providing my feedback to polish the final product, remove bugs and make the product user friendly.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetUp Digital LLC, and what were your goals?

The new app was designed to be used by the mobile users and this project was solely to design the app and launch it on that Apple Store

SOLUTION

How did you select this vendor and what were the deciding factors?

It was selected from the research on the several resources and via the review of the previously done projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Everything was done from the frames to the development and launch. Everything was managed and done by the JetUp Digital.

How many resources from the vendor's team worked with you, and what were their positions?

there were several team members involved, including the project manager, designed, front end developer and back end developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was launched slightly later than it was planned and some minor bugs were removed before and after the app was launched. Overall, the team was knowledgable and responses to the changes that were made down the road and was adjusting the scope of the work as we did go.

Describe their project management style, including communication tools and timeliness.

Communication was timely and with the details. I like the communication style and how frequently it was done.

What did you find most impressive or unique about this company?

Full-stack of the people you need to get the job done. They were people with relevant working experience on similar projects in the past.

Are there any areas for improvement or something they could have done differently?

Better project management from the timing perspective

BACKGROUND

Please describe your company and your position there.

Our company creates media products around the world. I am a CEO. The company is located in Ukraine

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JetUp Digital LLC?

ux / ui

SOLUTION

How did you select JetUp Digital LLC and what were the deciding factors?

I knew the founder of the company well and was confident in his competence and in the professionalism of his team.

Describe the project in detail and walk through the stages of the project.

The project was divided into 2 stages: 1. Prototype 2. Design. also on the prototype, we split the interfaces into several parts in order to more accurately create the user path

How many resources from the JetUp Digital LLC team worked with you, and what were their positions?

2 employees worked with me: 1. Project manager 2. Chief designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we have good reviews from our users who use the interface

How effective was the workflow between your team and theirs?

The work was clear and well-coordinated. Once a week we agreed on edits and looked at the results of the work for the week

What did you find most impressive or unique about this company?

Most of all I liked the work of the team and their unique vision of design.

Are there any areas for improvement or something they could have done differently?

There is no chapel of improvement, any design and interface can always be modified or implemented in another way