Name: IOA Digital
Address: 117 Street Northwest, Edmonton, Canada, AB, T5K 1X3, CA
Telephone: +1 (303) 800-5319
Price range: $100 - $149
Rating: 5.0

Save time and money by automating repetitive tasks

IOA Digital is a Canadian fractional software development agency based in Edmonton, Alberta.

The firm is an outsourced senior engineering team that businesses retain monthly, plugging into operations like an in-house engineering team without the in-house cost. Six senior engineers are working across all North American time zones.

Min project size
$1,000+
Hourly rate
$100 - $149 / hr
Employees
2 - 9
Locations
Edmonton, Canada
Year founded
Founded 2018

Service Lines

API Development: 50%
CRM Consulting and SI: 40%
Low/No Code Development: 10%

Select Focus Area

CRM Functions

Sales automation: 30%
CRM Customer Support: 25%
Marketing automation: 25%
CRM Social Relationship Management: 10%
Other CRM focus: 10%

Low Code Development

Airtable: 100%

API Type

REST API: 40%
OPEN API: 20%
Webhook API: 20%
Partner API: 10%
SOAP API: 10%

CRM Solutions

HubSpot CRM Consulting & Implementation: 25%
Other CRM: 25%
NetSuite CRM: 10%
Oracle CRM: 10%
SAP CRM: 10%
Salesforce CRM Consulting & Implementation: 10%
Zoho CRM: 10%

Industries

No Industries have been added yet…

Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 5 /5

What Clients Have Said

IOA Digital is recognized for delivering good value for cost, with pricing fitting client budgets. Clients noted effective automation solutions and strong communication, emphasizing their ability to meet project goals without requiring additional hires.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 3 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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IOA Digital Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 4.8
Cost 5.0
Willing to Refer 4.0

Top Mentions

Review Highlights

Efficient Project Management

Clients noted that IOA Digital delivered items on time and managed projects efficiently. The team worked quickly and met the clients' needs without delays, demonstrating strong project management skills.
Strong Problem-Solving Skills

Clients highlighted IOA Digital's ability to effectively solve complex problems. This capability was particularly noted when clients presented issues that they couldn't figure out themselves.
High Satisfaction with Deliverables

Clients expressed high satisfaction with the deliverables provided by IOA Digital. The work was described as excellent and met the clients' expectations, leading to happy clients.
Excellent Communication

Both reviews consistently praise IOA Digital for maintaining excellent communication through virtual meetings, emails, and messaging apps. Clients appreciated the prompt and thorough responses.
Effective Automation Solutions

IOA Digital successfully implemented custom API integrations and automated processes for clients, resulting in reduced manual work and increased efficiency. Clients were pleased with the measurable outcomes.

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IOA Digital Reviews

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API Development CRM Consulting and SI Other Marketing
HubSpot CRM Consulting & Implementation
+4
Confidential
Mar. - Aug. 2023

5.0

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

"I recommend working with IOA Digital to create a rapid, organized, effective transition for your business needs."

Dec 15, 2023

Sales System Analyst, Financial Consulting Firm

Ryan

Financial services
Pasadena, California
1-10 Employees
Online Review

A financial consulting company hired IOA Digital to streamline workflows and automate repetitive tasks. The team implemented integration software and automated everything from lead generation to CRM updates.

Thanks to IOA Digital's efforts, the client saw a low error rate and a significant improvement in client relations. They were responsive to the client’s needs and communicative through virtual meetings, emails, and messaging apps. Overall, they stood out for their flexibility and professionalism.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sales System Analyst of Financial Consulting Firm

Describe what your company does in a single sentence.

Financial Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IOA Digital to accomplish?

Custom automation
Brainstorm multi-input/output options

SOLUTION

How did you find IOA Digital?

Other

Why did you select IOA Digital over others?

Other

How many teammates from IOA Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As the Sales System Analyst at a complex Financial Consulting Firm, I have witnessed firsthand the transformative power of integration software. By streamlining our workflows and automating repetitive tasks, we have empowered our team to focus on high-impact activities that drive business growth.

Prior to implementing integration software, our team was bogged down by manual data entry and tedious processes. This resulted in wasted time, increased errors, and a lack of visibility into key performance indicators. With the integration software, we have eliminated these roadblocks. We have seen a significant reduction in unprofitable hours spent on busy work.

By automating low-value tasks, we have reclaimed an average of 5-10 hours per week per user, which has been reallocated to high-output activities that drive revenue and customer satisfaction. Automation capabilities have been a game-changer. We have automated everything from lead generation and email marketing to customer relationship management (CRM) updates. This has freed up our team to engage in more strategic initiatives, such as developing creative campaigns and analyzing market trends.

Working with the IOA team has also facilitated collaboration and brainstorming sessions. By bringing together implementation ideas from experts, we have implemented large changes quickly within our systems. While simultaneously avoiding system bugs and problems associated with new software changes. This has enabled us to design and implement more effective business strategies.

Overall, the integration software has been an invaluable asset to our organization. It has streamlined our operations, empowered our team, and driven business growth. I highly recommend automation to any company seeking to improve efficiency, productivity, and profitability. Also, I recommend working with IOA Digital to create a rapid, organized, effective transition for your business needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Low error rate, significant improvement in client relations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Messages were replied to quickly

What was your primary form of communication with IOA Digital?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Flexibility

Are there any areas for improvement or something IOA Digital could have done differently?

Monthly reports, or weekly reports on progress. So less need for me to reach out and get a status update

RATINGS

5.0

API Development Custom Software Development E-Commerce Development
REST API
$50,000 to $199,999
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They deliver excellent work."

Dec 6, 2023

Executive, RefureTech

Anonymous

Other industries
Upper Saddle River, New Jersey
1-10 Employees
Online Review
Verified

IOA Digital is developing custom API integrations and automation for warehouse management and ERP software.

Customers are delighted with IOA Digital's work. The team maintains excellent communication via virtual meetings. Overall, their services are outstanding.

Business Consulting Digital Engineering Document Digitization & Management
Less than $10,000
Jan. - Mar. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 1.0

"The team did a great job of delivering on time and responding to our needs."

Dec 6, 2023

Owner, MVP Visuals

Benjamin Camerota

Advertising & marketing
Ellington, Connecticut
1-10 Employees
Online Review
Verified

IOA Digital developed an automated order process featuring digital art proof approval for an event signage company. The team used Trello, Etsy, Shopify, Google Drive, AirTable, Close CRM, and Quickbooks.

Thanks to IOA Digital, the client was able to remove the manual work of their internal team and save their clients time by clicking and approving instead of sending emails. The team was efficient, fast, and thorough in communicating. Their speed of work and problem-solving ability were remarkable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of MVP Visuals

Describe what your company does in a single sentence.

We provide custom event signage and engraving.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IOA Digital to accomplish?

Streamline our order process internally
Automate the order process for our clients
Minimize need for additional hires via automations

SOLUTION

How did you find IOA Digital?

Upwork

Why did you select IOA Digital over others?

High ratings
Pricing fit our budget

How many teammates from IOA Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We required an automated process on our back-end due to the custom nature of the items we provide. Each order comes with a digital art proof that needs to be approved. This results in additional manual work, time and resources if not automated. An automated order process was created using the following platforms: Trello, Etsy, Shopify, Google Drive, AirTable, Close CRM, Quickbooks, and Slack for two different brands that we operate.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The fact that we were able to remove the manual work for our internal team to send digital art proofs and simultaneously save our clients time by clicking and approving a proof instead of sending an email...that's the outcome we measured.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ryan and the team did a great job of delivering on time and responding to our needs. Communication was efficient, prompt, and thorough. They operated at the same speed of my team: quickly.

What was your primary form of communication with IOA Digital?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to problem solve when we presented them with an issue we couldn't figure out.

Are there any areas for improvement or something IOA Digital could have done differently?

No, we are satisfied in all areas.

RATINGS

5.0

API Development Web Development
Force
+13
Less than $10,000
Feb. - June 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I enjoyed the entire process and am grateful for the work that was done."

Dec 5, 2023

Dir & Owner, Stratica Dermatology

Jenna Seitz

Medical
Edmonton, Alberta
11-50 Employees
Online Review

IOA Digital created a web automation that allowed the client's CRM and ERP systems to speak to each other.

Thanks to IOA Digital's efforts, the client saw a decrease in administrative hours and an increase in revenue due to employees being redeployed. The team communicated daily through instant messenger and virtual meetings. Their high-quality work and customer service were impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director/Owner of Stratica Dermatology

Describe what your company does in a single sentence.

Provides Medical and Cosmetic Dermatology services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IOA Digital to accomplish?

Web Automation
System Integration
Increase efficiencies

SOLUTION

How did you find IOA Digital?

Online Search

Why did you select IOA Digital over others?

High ratings
Pricing fit our budget
Referred to me

How many teammates from IOA Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IAO Digital was able to help my company create web automation that allowed our CRM and ERP systems to speak to each other. IOA's system integration has alleviated many hours of monotonous administrative hours and has allowed our team to focus on revenue-generating tasks and overall growth.

The automation that IOA was able to build has helped our business in so many ways, would definitely recommend them to anyone looking to grow, save money, and get time back in their day!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Decrease in administrative hours and increase in revenue due to employees being redeployed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they communicated daily and were accessible via instant messenger and virtual meetings whenever needed.

What was your primary form of communication with IOA Digital?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

High quality of work with great customer service.

Are there any areas for improvement or something IOA Digital could have done differently?

Honestly, nothing. I enjoyed the entire process and am grateful for the work that was done.

RATINGS

5.0

Showing 1-4 of 4 Reviews

Locations (1)

117 Street Northwest Edmonton, Canada T5K 1X3

2 - 5

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IOA Digital

Save time and money by automating repetitive tasks

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Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Highly Rated Similar Providers

Reviews

IOA Digital Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Efficient Project Management

Strong Problem-Solving Skills

High Satisfaction with Deliverables

Excellent Communication

Effective Automation Solutions

Reviews mentioning:

IOA Digital Reviews

CRM Consulting Services for Financial Consulting Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom API Integration for ERP Software Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Order Process Automation for Event Signage Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

API & Web Development for Cosmetic Dermatology Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (1)

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