Invisible Studios

BACKGROUND

Please describe your company and position.

I am the Chief of Product of PropTechBuzz

Describe what your company does in a single sentence.

PropTechBuzz is a global platform dedicated to spotlighting innovation and growth in the real estate technology (proptech) space. Our mission is to connect the global proptech ecosystem — from startups and scale-ups to investors, founders, and curious professionals — by curating stories, insights, and opportunities that matter.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Invisible Studios to accomplish?

• Product Design
• Design System

SOLUTION

How did you find Invisible Studios?

Referral

Why did you select Invisible Studios over others?

• Referred to me
• Company values aligned

How many teammates from Invisible Studios were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved end-to-end UI and UX leadership, including the strategic guidance and hands-on management of all design assets. This encompassed maintaining a well-organized design system, ensuring seamless collaboration with developers, and driving consistent execution across platforms.

Key deliverables included:

• Complete UI/UX design for both web and mobile platforms
• Organized and maintained design files to streamline developer handoff
• A high-performance React-based web application with advanced features and complex modules
• A fast, efficient, and fully functional mobile application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

1. Faster Launch: Delivered both web and mobile apps 30% quicker than planned.
2. Higher Engagement: Saw a 40% increase in user retention and a 25% jump in daily active users within 3 months of launch.
3. Design Efficiency: Cut design revisions by 50% thanks to a clear design system and smooth workflow.
4. Developer Speed: Well-organized design files helped reduce front-end development time by 35%.
5. User Satisfaction: Scored a high Net Promoter Score (NPS) of 72, showing strong positive feedback from users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly effective. They delivered key milestones on time and often ahead of schedule, keeping the entire team aligned and focused. Communication was smooth throughout — they were quick to respond, open to feedback, and always ready to adjust based on our needs.

They used clear processes and tools to track progress, which made collaboration easy and kept everything moving forward efficiently.

What was your primary form of communication with Invisible Studios?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with Invisible has been a game-changer for our product. The design team crafted a robust and scalable design system that brought consistency and clarity across our platform. The engineering team impressed us equally—delivering a powerful React web app packed with complex features and modules, alongside a high-performing mobile app built with remarkable speed and efficiency. We couldn’t have asked for a better partner. If you’re looking for a top-tier product design and development team, I strongly recommend Invisible.

Are there any areas for improvement or something Invisible Studios could have done differently?

Overall, the experience was excellent, and the results spoke for themselves.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Naesta Tech

Describe what your company does in a single sentence.

Tech Product and Software Development Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Invisible Studios to accomplish?

• Redesign one of our Saas product User interface
• Figma Prototype
• HTML+CSS pages for the UI

SOLUTION

How did you find Invisible Studios?

Professional Network

Why did you select Invisible Studios over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Invisible Studios were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arun and his team at Invisible Studios, led a complete UX redesign of our aging SaaS platform, focusing on rebranding and improving usability for both end users and internal teams. The scope included modernizing the user interface, refining navigation flows, and enhancing the overall experience for better engagement.

Key deliverables included:

Rebranded UI/UX with a fresh, modern design.
Streamlined user workflows for improved accessibility and efficiency.
Revamped subscription management for better plan visibility and user control.
Optimized internal tools for customer support, making issue resolution faster.
Collaboration with our dev team to ensure smooth implementation.

The final outcome significantly improved usability, reduced friction, and enhanced operational efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned SaaS platform delivered significant improvements in both user experience and internal operations. Key measurable outcomes included:

35% increase in user engagement, with improved navigation and usability.
40% reduction in customer support tickets, thanks to a more intuitive interface and self-service options.
25% faster subscription management workflows, making it easier for users to upgrade, modify, or cancel plans.
Improved internal efficiency, with support teams resolving issues 30% faster using the revamped admin panel.
Higher retention rates, as user feedback highlighted a more seamless and enjoyable experience.

The redesign not only modernized the platform but also directly impacted key business metrics, enhancing both user satisfaction and operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arun and his team managed the project efficiently, delivering key milestones on time. They were highly responsive to our needs, adapting quickly to feedback. Communication via Slack was seamless, ensuring clarity and quick decision-making throughout the redesign.

What was your primary form of communication with Invisible Studios?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Arun and his team stood out for their deep understanding of user personas and needs, ensuring the redesign was both user-centric and functional. They seamlessly blended the latest design standards with intuitive workflows, creating a modern, efficient experience for both end users and internal teams.

Are there any areas for improvement or something Invisible Studios could have done differently?

There's nothing we would have changed. Arun and his team delivered exceptional work, meeting all our expectations with a well-executed redesign.