IntuitSolutions

BACKGROUND

Introduce your business and what you do there.

I’m the president of Express Medical Supply, Inc., a medical e-commerce company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IntuitSolutions?

We needed improvements to our website. We also needed multiple small projects completed, as well as ongoing development support.

SOLUTION

What was the scope of their involvement?

IntuitSolutions has provided fixes for technical problems on our site. They’ve also improved our accessibility app and have been highly dependable in implementing modifications to our site. The team has improved the look of our site and cleaned up technical errors. IntuitSolutions has also modified our shopping cart to help with higher conversion rates.

What is the team composition?

We work with 2–5 teammates from IntuitSolutions.

How did you come to work with IntuitSolutions?

We found them through BigCommerce. We chose them because they were a great culture fit and their company values aligned with ours.

What is the status of this engagement?

We started working with them in February 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

IntuitSolutions has increased our conversion rate. Our Google keyword rankings have also generally improved.

How did IntuitSolutions perform from a project management standpoint?

IntuitSolutions’ project management is very reliable and communicative. We communicate through in-person and virtual meetings.

What did you find most impressive about them?

IntuitSolutions is easy to work with and has good communication.

Are there any areas they could improve?

I can’t think of anything they could improve.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of a religious articles retailer.

Describe what your company does in a single sentence.

Supplier of Religious Articles and Church Goods for the lay and Religious Institutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IntuitSolutions to accomplish?

• Redesign our BigCommerce website
• Maintain the websites for top performance and optimization
• Suggest and create changes on both sites

SOLUTION

How did you find IntuitSolutions?

Online Search

Why did you select IntuitSolutions over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from IntuitSolutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign our site and maintain the technology of our site

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sales have doubled and tripled from previous years.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their work has always been on time and properly delivered. Most work was anticipated and completed before we even thought of discussing. 

What was your primary form of communication with IntuitSolutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Their knowledge of the internet and Google along with BigCommerce platform is fantastic.

Are there any areas for improvement or something IntuitSolutions could have done differently?

No,