IntexSoft

BACKGROUND

Please describe your company and your position there.

I am a Product Owner at a large company providing services for the Telecommunications and Banking sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft, and what were your goals?

We hired IntexSoft specialists to develop the system automating sales processes for the Telecom company.

SOLUTION

How did you select IntexSoft and what were the deciding factors?

IntexSoft was recommended by our partner companies. Availability of a wide range of specialists (web developer, mobile developer, architect, analyst, designer, QA).

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The system is a set of software products aimed at automating customer service and personnel management, documentation, and product line in the telecom sector. The project scope included documentation preparation, frontend & backend development, MVP development, mobile app development, integration with third-party systems, and QA.

The core technologies:

• Lua
• React
• Java
• SpringBoot
• Grafana
• Kafka
• RabbitMQ
• Kubernetes

How many people from the vendor's team worked with you, and what were their positions?

The team of the project is rather considerable: apart from the 15 developers, there were a Project Manager, a Team Leader, 2 Designers, and 3 QA Engineers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Launch the product on the micro service architecture into operation: 500 rps, gigabytes of data daily

Describe their project management style, including communication tools and timelines.

We communicated through the Skype, Jira, Gitlab. Used scrum, promoted by sprints, aimed for release deadline

What did you find most impressive or unique about this company?

We were especially pleased with their inner processes, effective communication, the unity and stability of the dev team. They were always in touch and provided us with timely feedback

Are there any areas for improvement or something they could have done differently?

Due to the rapidly changing requirements and large team composition, they could not always adapt to new requirements quickly.

BACKGROUND

Please describe your company and your position there.

I am a Partner Network Development Manager at SSP-Software

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

IntexSoft is our long-term software development partner. They provide us with technical specialists for our projects.

What were your goals for this engagement?

The general goal was to expand the teams for our projects related to the FinTech industry.

SOLUTION

How did you select IntexSoft?

We were looking for a software development vendor to expand our teams. Their sales manager contacted us and shared the information about the company’s expertise and their development approach. We were pretty impressed and decided to start working with them.

Describe the engagement in detail.

IntexSoft specialists work on various FinTech projects.

What was the team composition?

Usually, a dedicated team of specialists is assigned to work on our projects. We started with one small team of six people. Now 23 technical specialists from IntexSoft are working on our projects. In general, each team consists of system analysts, software developers (web or mobile), and testing engineers.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The main result is that we’ve got a reliable long-term software development partner. The teams contribute many effort to our projects.

How effective was the workflow between your team and theirs?

There is a team leader for each field of the IntexSoft team. The Team Leaders are very responsive. All the tasks are performed in time and on a professional level.

What did you find most impressive about this vendor?

All the technical specialists working on our project are true professionals. It’s a real pleasure to work and communicate with them.

Are there any areas for improvement?

Everything is great actually. The only thing I would note is that it would be great if they had more available resources.

BACKGROUND

Please describe your company and your position there.

I am an HR Director at Nullgravity - a global IT company with key competencies in mobile and web development, from creating the project architecture to defining the product design concept and technical audit services.

A separate direction is the Scalar platform, which provides the feature of fast and high-quality hiring of technical specialists for the projects of our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft, and what were your goals?

We were looking for dedicated resources with expertise in software development for Fintech. We needed to augment several development teams to a client's project urgently in order to speed up the development of a new module.

SOLUTION

How did you select IntexSoft and what were the deciding factors?

The representative of IntexSoft got in touch with us to offer their services for the project. After discussing the scope of the project and terms of cooperation we immediately started our cooperation since we were satisfied with the time of team formation and their expertise as well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project is a series of fintech products for small and medium-sized businesses in the segment. Within the project, IntexSoft’s specialists worked on both the front-end and the back-end parts using Java and React.

How many people from the vendor's team worked with you, and what were their positions?

IntexSoft provided us with 2 dev teams. Each of them consisted of a Tech Lead, several back-end and front-end developers. One of the teams included a system analyst.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The IntexSoft specialists very quickly and efficiently joined the client’s team and integrated into the development process. They demonstrated high competence in performing the tasks and adapted to the workflow of the client within a short time.

Describe their project management style, including communication tools and timelines.

We were astonished by the professional level of IntexSoft specialists. Responsibility, punctuality, flexibility, partnership focus, efficiency, benevolence, deep understanding of business needs - all these things are associated with the Intexsoft team.

It is also worth mentioning the high level of expertise of technical specialists in both hard skills and soft skills.

What did you find most impressive or unique about this company?

They have an exceptionally high level of customer focus and expertise: both technical and business.

Are there any areas for improvement or something they could have done differently?

Have nothing to add here since we got excellent results at all levels of interaction.

BACKGROUND

Please describe your company and your position there.

I’m a CEO at Primelephants - Software solutions provider based in Germany.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft, and what were your goals?

IntexSoft is our permanent software development partner. We have already hired them before to build several Fintech-related web and mobile apps. The last time we hired them to build our own product. Our goal was to develop a user-friendly mobile application for the contactless exchange of business cards.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been cooperating with IntexSoft for a long period of time now. When launching our FinTech projects, we searched for an IT-provider that could solve our issues. One of our managing partners advised us to contact the IntexSoft team.

The main factors that gave IntexSoft advantage included positive reference, their expertise, and fair pricing policy. And further cooperation on our own product is a result of positive experience in the past.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our product - VisitK is a mobile application for business. It works as an electronic business card and is intended for those who often go on work trips, attend meetings and conferences.

The key features of the app include: creating an electronic business card with just one click, exchange of contact information by scanning a QR code, prompt update of contact info, and the ability to share electronic business cards between users. The IntexSoft team operated using Scrum methodology with two-week sprints.

IntexSoft provided me with access to our Jira task management system. So I was able to directly contact the developers and independently set tasks for them, streamlining the production process.

How many people from the vendor's team worked with you, and what were their positions?

Usually, a dedicated team of specialists is assigned to work on our projects. The team consists of a project manager, software (web or mobile) developers, and testing engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We developed several great apps and continue to design new features for some of them. Our management and customers are always pleased with the quality of the work and usually, we receive really positive feedback.

Describe their project management style, including communication tools and timeliness.

IntexSoft project managers are great specialists. They are always in touch, ready to solve any issue.

What did you find most impressive or unique about this company?

Among all the positive moments, we were especially impressed by the professionalism, responsibility and flexibility of specialists. So, we could always rely on them.

Are there any areas for improvement or something they could have done differently?

Some issues we could identify, discuss, and resolve more quickly.

BACKGROUND

Please describe your company and your position there.

We are a consultancy company based in Milan (Italy), we help companies in digital transformation, cloud migration, data analytics. I'm a Tech Lead, I usually work with a team of 6-10 developers, and also I handle the interaction between the team and the customer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

For an international customer we need help on Frontend development, since we need to increase the team upon customer request and the project scope increased

What were your goals for this project?

The project was about a data analytics application that allow the customer (a Telco company) to monitor their infrastructure and help the prioritization of the intervention. We had to build reporting dashboards used on a daily basis by the customer to improve operational performance

SOLUTION

How did you select this vendor?

We conduct multiple interviews with different vendors, and IntexSoft developer were the most skilled and available in quite short time. This helped given the constraints we had with our customer.

Describe the project and the services they provided in detail.

Work on frontend related task, develop a web application in React+Typescript. Worked on a BI tool to develop and customize reporting dashboards

What was the team composition?

The team was mixed, IntexSoft contribute with 3 frontend developer. We were 9 developers in total, with data engineer and backend developers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The solution helped the customer in troubleshooting network issues, it improved customer performance and this reflect in customer satisfaction

How was project management arranged and how effective was it?

The project was managed by the customer. It was an Scrum project, the team deliver on a 2-week sprint basis. Tool used Jira, confluence, MS suite (Office/Teams/etc...), Slack for quick communications

What did you find most impressive about this company?

A good skillset and capabilities on React development. Developers are able to self organize on their assigned tasks.

Are there any areas for improvement?

The overall collaboration was pretty good

BACKGROUND

Please describe your company and your position there.

BFROW Limited is the world’s most inclusive creative community I am an executive assistant to CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

App development

What were your goals for this project?

To create an efficient and easy to use app for creative platform Using common interface

SOLUTION

How did you select this vendor?

Through suggestion from previous client

Describe the project in detail.

Creative platform for driven talents in fashion, beauty and lifestyle

What was the team composition?

5 people were involved Number didn't change

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The employees at the company are great professionals the project was done in a good quality

How effective was the workflow between your team and theirs?

we found a common language pretty quickly and the collaboration was in a high level

What did you find most impressive about this company?

high professionalism

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I am the CEO of a luxury real estate company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

IntexSoft team developed a new version of our website.

What were your goals for this project?

We wanted to develop an information portal for selling luxury apartments where we could place all the information about our company’s expertise.

SOLUTION

How did you select this vendor?

I was researching the websites of different software development companies, contacting the representatives. Eventually, we decided to work with IntexSoft, because they came up with a good offer and behaved really nice throughout the negotiation process.

Describe the project and the services they provided in detail.

The developed product is the new website of our company, which partially functions as a CRM system and a corporate portal. Within the project we have managed to build a very good foundation and system’s structure that now contains the experience of other website versions, which is critical for our further development.

What was the team composition?

The team that worked on our project consisted of 3 full-stack developers and business analyst.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Now working with the site is easier and more efficient. We continue to actively develop it - we are working on search engine optimization and transferring our old CRM system to the browser.

How was project management arranged and how effective was it?

The team always does everything to achieve the best results. There were several times when we wanted to change something and they did everything we asked for without any questions or neglect.

What did you find most impressive about this company?

I really like the attitude of the company's employees to the business and the client - very careful, with intention to help, with concern for possible mistakes. Such psychological harmony in the team is so rare. While working with Intexsoft I understood the benefits of working with companies that support a positive harmonious attitude and employee development. It influences everything they do in a good way.

Are there any areas for improvement?

The services were a bit pricey for us. Also, there were cases when we couldn't follow the planned deadlines for various reasons.

BACKGROUND

Please describe your company and your position there.

Affiliating company and Head of the product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

To develop existing calculators from Flash to HTML5 based on a complex design that was provided from us.

What were your goals for this project?

To have the best poker calculators (also working for mobile) of any site in the business.

SOLUTION

How did you select this vendor?

The vendor was chosen by the company's CTO based on previous experiences.

Describe the project and the services they provided in detail.

We needed to update two calculators on our product, which was outdated and in Flash. The new Poker Odds Calculator and Which Hand Wins Calculator was designed by us and provided to IntexSoft in

What was the team composition?

The project team consisted of myself as the owner and from IntexSoft there was a project manager, a main developer and his team. I had contact only with these two people and are not sure how many other people were working on it.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The calculators were implemented into last detail and working flawlessly. The project was finished ahead of time. The calculators were only put online to our site 3 weeks ago along with a completely new product. How much impact the new calculators have had in the increased rankings (and therefor traffic) is very tough to say.

How was project management arranged and how effective was it?

From IntexSoft's side everything was very professionally organized. Communication was through Skype and different online shared documents. They listened to feedback well and made the needed moderations to the tools.

What did you find most impressive about this company?

IntexSoft finished a complex project ahead of time and always asked if there is something they can help with.

Are there any areas for improvement?

No specific areas come to mind

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of LuteIt Corp. - an Online Music Marketplace that provides Songwriters and Musicians with fresh and innovative ways of buying and selling Music Production services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

We're a startup company and needed to design and build our platform from scratch. IntexSoft was hired precisely for that purpose.

What were your goals for this project?

Our goals were to design and build a system which would provide with unique and innovative ways for musicians to buy and sell Music Production services and redefine collaboration practices that exist in a music marketplace today.

SOLUTION

How did you select this vendor?

I found a group on FB and posted a request for a web developer.  Within a day I was contacted by sales managers from various IT companies.  I spoke with quite a few reps including the rep from IntexSoft.  Not only was the sales manager able to perfectly understand the requirements for my project, IntexSoft was the only company that was able to meet all of my conditions, stay within my budget limits and promised reasonable product delivery.

Describe the project and the services they provided in detail.

We needed to design and build a marketplace platform in which songwriters and musicians would buy and sell music production services.  IntexSoft took it upon itself to handle the task from beginning to end.  All aspects of development was handled by IntexSoft.  From Requirements Specs, through coding and testing to Production rollout.

What was the team composition?

The was composed of: Sales Manager, Account Manager, several Business Analyst, Project Manager, 3 FE developers, 3 BE developers, 2 QA specialists.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project is the foundation of the company. No business without this project.

How was project management arranged and how effective was it?

The IntexSoft team used Scrum - Agile Software Development Framework.  This was determined at the earliest stages of the project, and it was the right decision indeed.  We wanted transparency, we wanted to see work in progress, we wanted speed.  We were changing and adding requirements on the fly.  We needed a very adaptive and reactive approach, and we've seen it achieved by the IntexSoft team.  Excellent work!

What did you find most impressive about this company?

The team's expertise and organizational skills are off the charts.  I can't think of a single question that the team couldn't come up with an answer to - and in a very timely manner too!  I was mesmirized by the level of mutual understanding, by their ability to explain and, more importantly, listen.

Are there any areas for improvement?

There's always areas for improvement.  I would like to see a little better performance in QA area, specifically in Random testing.  Other than that, QA has done a wonderful job identifying and fixing bugs in the system.

BACKGROUND

Please describe your company and your position there.

I’m a senior consultant with LOTS OF DOTS MediaGroup. AG. We optimize, integrate, and manage media production processes with a focus on international workflows.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

We needed to further develop our SaaS by introducing an online proofreading software and designing and implementing new modules.

What were your goals for this project?

We wanted to modernize our SaaS application to improve its compatibility with and performance for our customers.

SOLUTION

How did you select this vendor?

We first started cooperating with IntexSoft in 2011, and they’ve been our first choice for multiple software implementation and maintenance projects. Due to our positive experiences, we entrusted this large project to them.

Can you go into detail about the services they provided and the scope of the project?

They redeveloped our SaaS application’s architecture using HTML 5. They also implemented new features to increase usability and performance.

What was the team composition?

We worked with a project manager, 5–7 full-stack developers, and two software testing specialists.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our long-time product now has an overhauled UI and UX that is much easier for our customers to use. This will help us both attract new customers and solve our existing customers’ needs better.

How was project management arranged and how effective was it?

We communicate through a single point of contact, which makes coordinating various takes quite easy. There’s also a backup contact if we need it.

What did you find most impressive about this company?

They’re fully dedicated and extremely responsive to our requests, even when faced with a tight deadline. Their team is friendly and competent and is quick to solve any issue we have. Their suggestions for improvement consistently deliver good value.

Are there any areas where they can improve?

It’s a good idea to retain web/interface designers, as it’s not IntexSoft’s core competency, though they don’t claim it is, either. We fully trust their software architecture, development, and project management expertise. We’re looking forward to cooperating with them for many more years.