Client Successes (Multi-Million Online Sales) with illuminise
1: Grew by 1,046% from 2015. 2: Increased by 429% from 2019. 3: Rose by 378% from 2019.
About illuminise
illuminise ltd is the UK's leading Adobe Certified Magento specialist, ranked #1 Magento Development Agency on Clutch.co.
We partner with ambitious B2B and D2C brands to turn complex eCommerce challenges into clarity, speed, and scalable growth through technically excellent, data-driven development.
Why Choose illuminise?
B2B Expertise for Future Growth: We integrate B2B functionality even into B2C websites. With B2B eCommerce growing at 24% yearly, we keep our clients ahead with tailored solutions.
Free Onboarding: Onboarding from your previous agency is free, ensuring a seamless transition without stress or downtime.
One-Month Rolling Contracts: No long-term commitments. Our clients choose to stay with us, some for over 9 years, because of our results.
Fix Your Issues in a Month: We resolve persistent problems within the first month. Experience the difference with a smooth, problem-free online store.
Reduce Your Costs: Save money with services that match your needs, from hosting to payment processing. Our clients have reduced costs by up to 50%.
Speed Up Your Magento: Faster sites mean more sales. We've optimised clients Magneto for speed, resulting in up to 50% conversion improvement.
Complimentary Strategy Calls: Keep your business aligned with growth goals. One client, Janis Thomas, says, "Always my favourite part of the month."
Why illuminise is Different
Our developers have been with us from 5 to 13 years and focusing exclusively on Magento. We have worked with over 40 Magento merchants and 300 stores. We pride ourselves on being easy to work with, fully supportive, and accessible, ensuring every client feels valued and connected to our team.
Illuminise Ltd offers good value for cost, with project expenses ranging from £10,000 to £50,000, depending on client needs. Clients appreciate transparent pricing and effective communication, indicating a strong return on investment through improved e-commerce performance and stability.
The team at illuminise ltd is recognized for maintaining steady and clear communication, being approachable, responsive, and transparent about project progress, which fosters strong client relationships.
Effective Project Management
illuminise ltd is commended for organized and transparent project management. They keep clients informed with clear communication and proactive issue flagging, ensuring timely deliveries and smooth collaboration.
Impressive Growth and Performance Metrics
illuminise ltd has helped clients achieve significant growth in online business, improved website stability, and enhanced user experiences, leading to increased sales and customer satisfaction.
Room for Enhanced Planning
Some clients noted that while communication was strong, there were times when capacity seemed stretched. More forward planning could further improve service delivery in high-demand periods.
Constructive Feedback Handling
illuminise ltd is open to feedback and willing to make changes based on client suggestions, showcasing their commitment to continuous service improvement.
Commitment to Transparency
illuminise ltd is praised for their transparency in pricing and scope, ensuring clients are aware of costs and project timelines, contributing to trust and confidence in their services.
E-Commerce Development for Lock & Security Wholesaler
Featured Review
E-Commerce Development
$10,000 to $49,999
Aug. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I’ve spoken to a lot of technical people and know how to spot jargon. I feel like I’m in safe hands."
Nov 8, 2019
Marketing Manager, Lock & Security Wholesaler
Anonymous
Verified
Retail
Croydon, England
Phone Interview
Verified
Takin over for a previous developer, illuminise ltd (formerly 2buy1click Ltd) resolved existing code issues to launch an e-commerce solution. They now provide ongoing management and are capable of offering design services.
With fast and accurate turnaround, illuminise ltd (formerly 2buy1click Ltd) has become a trusted partner. Their ability to respond to client feedback and priorities has fostered a close collaboration. Their deep talent bench and commitment to transparency are notable.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a marketing manager for a lock and security wholesaler.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 2buy1click Ltd?
We were in the middle of an e-commerce build with another developer that had been going on for over two years. 2buy1click Ltd was brought on to take us over line and fix bugs and issues. They did an excellent job.
SOLUTION
What was the scope of their involvement?
I’m not sure what technology they used, but they have a team of developers across Europe with different skillsets. They assigned one developer to us who had problem-solving skills and could fix the code. All their people come from a telecoms and engineering background and are knowledgeable about functionality. They know how to make things work smoothly.
During one instance when the website went down, due to issues with code from the previous developer, they jumped on it right away. The site was back up in ten minutes, whereas, with the previous vendor, it would have involved lots of paperwork and documentation and extra payment.
What is the team composition?
Currently, we’re working with just one developer. When doing things like improving individual page’s designs or layouts, we’ll work with another developer from 2buy1click Ltd who’s an expert in the field.
How did you come to work with 2buy1click Ltd?
We found them on Clutch by looking at the top reviewed companies. We called five or six, and 2buy1click Ltd seemed nimble, quick and responsive. They also said they’d be transparent on how much time things would take and cost, and that has turned out to be true.
How much have you invested with them?
We’ve spent around £20,000 ($26,000 USD) so far.
What is the status of this engagement?
We’ve been working together since August 2019, and the website went live in September 2019.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Everyone’s been quite impressed. We had such a hard time with the previous developer with things being slow and incorrect. It’s very refreshing to get it right the first time. I’ve been impressed.
How did 2buy1click Ltd perform from a project management standpoint?
It’s excellent. They have a project manager there, and we have a weekly call. They also have several god developers, so, if someone leaves down the road, somebody else will be able to step in.
There’s also a ticketing system that lets us log and respond via email. It instantly updates their system and directs developers on what to prioritize. They’ve been really transparent, breaking down everything they work on every month, for how long, and at what price.
What did you find most impressive about them?
The enthusiasm director has is outstanding. When I speak to them, they sound different from other directors I’ve interacted with. They got our problems and what we needed straight away, providing valid suggestions right on the spot. They know their stuff and are experts. I’ve spoken to a lot of technical people and know how to spot jargon. I feel like I’m in safe hands.
Are there any areas they could improve?
We’re still in the early days, but there’s nothing at the moment. They’ve delivered pretty much everything they said they would.
Do you have any advice for potential customers?
Respond quickly. If you do, then they will. If you leave things, they may think they’re not important, which might slow your own process down.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Magento Development for Uniform Retailer
Web Development
Confidential
Jan. 2010 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
4.5
"Our online business has more than doubled with their help..."
Sep 23, 2019
Operations Manager, Total Clothing Ltd
Abi Elsey
Verified
Other industries
Peterborough, England
11-50 Employees
Online Review
Verified
illuminise ltd (formerly 2buy1click Ltd) built an online shop. Their team selected, designed, and upgraded an IT platform to handle orders. They've added tiered pricing, a stocking system, and other new features
The engagement has existed for almost a decade and doubled online sales over that time. illuminise ltd (formerly 2buy1click Ltd) have modernized and enhanced all aspects of the businesses, from accounting to sales. Their communication and project management was excellent.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Operations Manager and we print and embroider clothing in a wide variety of sectors but the largest part of business is school uniform sales both in bulk and direct to parents.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 2buy1click Ltd?
We started with an online shop offering to allow parents to buy uniform direct from us online and later developed this to include a stock control system.
What were your goals for this project?
We needed to be able to make it easy for parents to order their uniform without coming to a shop. This project then was rolled out to other clubs and organisations. Each new school and club came with new challenges that we needed to be able to adapt too.
SOLUTION
How did you select this vendor?
This supplier was introduced to us by a consultant we were already using and very quickly we realised they were a forward thinking company that had all the skills we needed to develop and take our ideas forward
Describe the project and the services they provided in detail.
They identified what we needed and selected an IT platform that would be able to cope with our demands. It wasn't an out of the box system we needed so they designed and developed the programme, constantly being bombarded by us with different new ideas and problems to solve to ensure the webshop looked and worked the way we needed it to. They took our existing webshop and brought it in to the 21st century with new features including tiered pricing, one main shop broken down in to many smaller shops and delivery to different locations.
What was the team composition?
We have dealt with this company for many years but the team composition has always been flawless. We have a main team leader but behind him is a team that excel in different fields. We dont need to worry ourselves about who to contact as via one email address we propose our project and they then allocate it to the person that can best answer and work through the question.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
We have had a relationship with them for many, many years now and we feel that they have grown as a company along side us, helping us to be constantly one step ahead of the competition. Our online business has more than doubled with their help and they even developed technology that allowed us to take our business outside of our premises in order to sell to parents within the school premises. They have also developed a stock system that three years ago didn't even seem possible and now allows us to control and report on our stock at the touch of a button.
How was project management arranged and how effective was it?
During new projects we would hold an initial meeting and set down deadlines and who by, all of these were complied with and very often improved on. They introduced us to Google docs to allow us to keep a track of our monthly budget, set up online training so that we were able to follow simple steps to allow us to carry out alot of the work ourselves in house. They also set up zoom which meant we were able to have three way online meetings which meant everyone didnt have to be in the same room at the same time to move projects on.
What did you find most impressive about this company?
As we all know with technology its great when it works but when it goes down it can bring the company to its news. 2buy1click always know before us if there is a problem and are already working on solving it. August is our busiest time in the lead up to back to school so it is imperative that any problems are dealt with quickly and efficiently when a problem occurs and this is certainly always the case.
Are there any areas for improvement?
No, no improvement.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Out online offering is constantly going from strength to strength with their new concepts and ideas. This helps keep us way ahead of our competitiors"
Schedule
4.5
On time / deadlines
"With simple documentation, we can always see what projects are ongoing and still to be completed."
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Re-Platform Beauty E-Commerce Site to Magento
Web Development
$50,000 to $199,999
Sep. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“They really care about our business.”
Jun 26, 2019
Managing Director, Look Fabulous Forever
Anna Cusden
Verified
Other industries
London, England
11-50 Employees
Phone Interview
Verified
illuminise ltd (formerly 2buy1click Ltd) provided website redevelopment services, moving a website from the OpenCart platform to Magento. They focused on the backend, implementing designs and going through two iterations so far.
The impact of their work is excellent, increasing the basket conversions and improving the checkout procedures from a two-step process to an effective one-stop option. They are able to view the big picture, managing the project well and ensuring that everything is tracked smoothly.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the managing director at Look Fabulous Forever, an e-commerce beauty brand.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 2buy1click Ltd?
We were unhappy with the developer we were working with. Our site was on a platform called OpenCart and we had lots of technical issues, glitches, and crashes. It was really badly built, and we needed a change.
SOLUTION
What was the scope of their involvement?
They suggested we move to Magento and then rebuilt the site on that platform. We’ve since gone through two upgrades and now have a pretty stable website.
We had a design agency produce wireframes for us, outlining what the site should look like. 2buy1click Ltd implemented those wireframes for us, getting involved in the frontend from time to time. They also helped us tweak the design, but their technical ability is in backend development.
What is the team composition?
We have two people who manage the team and interact with around three others.
How did you come to work with 2buy1click Ltd?
We were introduced to them through someone we knew. They were a husband and wife team at the time and we’re a family business as well. They had other clients that were similar to ours, which was reassuring, and we felt that they knew a lot about Magento.
How much have you invested with them?
We've spent between $50,000–$199,999.
What is the status of this engagement?
We started working together in September 2015 and the work is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We recently changed the checkout to a one-stage, rather than two-stage version. That improved the conversion rate of baskets and other important metrics.
How did 2buy1click Ltd perform from a project management standpoint?
They’re efficient and very open-eyed, with good systems in place to manage clients. The number of hours they work and what they pay per hour is very clear, and they constantly update a Google Sheet outlining their tasks.
We have a weekly meeting with their team, depending on which part of the site we’re talking about. They’ve been extremely responsive and helpful at all times, even responding after hours or on the weekends. They really care about our business.
What did you find most impressive about them?
They have a good sense of the big picture. As experts in Magento, they keep on top of all the necessary developments, going to conferences to stay up to date. They’re nice people to deal with and are invested in our business, rather than feeling like a remote, external consultancy.
Are there any areas they could improve?
No, there’s nothing I have for them to improve.
Do you have any advice for potential customers?
It helps if you’re clear about what you need them to do as lack of clarity is hard for them to deal with. The communication needs to be open so they can fully understand 21§what you’re talking about.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"They’re very responsive. There’s always someone available to help."
Cost
4.0
Value / within estimates
"They’re competitively priced."
Willing to Refer
5.0
NPS
Web Development for E-Commerce Site
Web Development
$10,000 to $49,999
June 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"We're happy with the whole team and the product they delivered."
Apr 23, 2019
Finance Manager, Gilmore Consultancy Ltd
Colin Berry
Verified
Other industries
London, England
11-50 Employees
Phone Interview
Verified
illuminise ltd (formerly 2buy1click Ltd) developed a Magento 2 website with custom functionalities. The team migrated data from an older site and launched it ahead of an industry event. They now provide maintenance.
The user- and mobile-friendly site earned positive feedback. During the engagement, illuminise ltd (formerly 2buy1click Ltd) kept development on track by leveraging strong communication and project management skills. They delivered visually-appealing designs.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the finance manager for a company that builds and supplies car washes. We have a partner that sells the franchise.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with 2buy1click Ltd?
Our website was clunky and not user-friendly. We hired 2buy1click Ltd to develop an accessible and mobile-friendly e-commerce website that would enable us to sell car washing materials online.
SOLUTION
What was the scope of their involvement?
First, we held initial scoping meetings and prepared the documentation. Our side provided the content and brand guidelines, but not the wireframes. 2buy1click Ltd then developed a Magento 2 website and imported our existing data from the old site. The team built custom tools for porting and updating, offering suggestions on design and Magento capabilities during that process.
What is the team composition?
We are in regular contact with 4–5 resources including the project manager, a developer, and a graphic designer. There is also a larger team working behind the scenes.
How did you come to work with 2buy1click Ltd?
Our hosting partner recommended 2buy1click Ltd. We got quotes from other vendors, but selected this team because their initial estimate was within our desired range.
How much have you invested with them?
We’ve spent around £25,000 ($32,717 USD).
What is the status of this engagement?
We started working together in June 2018. The website is complete, but we have an ongoing maintenance agreement with the vendor.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The website is better according to anecdotal evidence. We plan to inspect how it has impacted sales.
How did 2buy1click Ltd perform from a project management standpoint?
We gave them a shorter timeline because we wanted to launch the site ahead of an annual conference. In turn, 2buy1click Ltd made us accountable to the timeframe, which underscored the collaborative aspect of our partnership. We held Zoom conference calls and used a ticket system and tool to log hours. The hours spent on work aligned with the team’s initial estimates.
What did you find most impressive about them?
They had an eye for compelling designs in our industrial sector. The website comes off as more high-end and polished.
Are there any areas they could improve?
We experienced a few communication barriers over the phone.
Do you have any advice for potential customers?
Look at the team’s other work to gauge the possibilities. Give extensive feedback as well. Otherwise, the samples and prototypes won’t achieve the set objectives.
RATINGS
5.0
"We're happy with the whole team and the product they delivered."
Quality
5.0
Service & Deliverables
"We're very happy with the deliverables and the team's quick work."
Schedule
5.0
On time / deadlines
"They went above and beyond with the hours logged."
Cost
4.0
Value / within estimates
"We got value for money, but it wasn't inexpensive."
Willing to Refer
5.0
NPS
Web Development for Fashion Brand
Web Development
Less than $10,000
June 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Their 'can do' attitude and desire to help your business grow are impressive!"
Apr 15, 2021
Founder & CEO, Hope Fashion
Nayna McIntosh
Verified
Other industries
United Kingdom
1-10 Employees
Online Review
Verified
A fashion brand hired illuminise ltd (formerly 2buy1click Ltd) to provide web development services. The team is responsible for enhancing the site's user experience and revenue optimization.
illuminise ltd (formerly 2buy1click Ltd) is dedicated to delivering high-quality and cost-effective solutions to help the client's business grow. A flexible partner, the team quickly adjusts to the client's preferred way of working and communicating. The team's hands-on approach ensures an effective collaboration.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Womenswear online fashion brand, I am the Founder and CEO
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 2buy1click Ltd, and what were your goals?
Enhance the customer UX and optimise revenue
SOLUTION
How did you select 2buy1click Ltd and what were the deciding factors?
Referral from one their current clients
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Oversee the day to day running of the site with bi-annual meetings to review strategy and potential
How many people from the vendor's team worked with you, and what were their positions?
Lyndon and Sanya are very hands-on and are well supported by their team, all very responsive
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
All within agreed budgets
Describe their project management style, including communication tools and timelines.
Very flexible and will work to the clients preferred method of communication/way of working
What did you find most impressive or unique about this company?
Their 'can do' attitude and desire to help your business grow are impressive!
Are there any areas for improvement or something they could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev for Hair Treatment Clinic
E-Commerce Development
$50,000 to $199,999
Apr. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Their excellent ability to always deliver a project on time and within budget stands out."
Nov 19, 2019
Digital Product Manager, Philip Kingsley
Zahra Moosavi
Verified
Other industries
United Kingdom
51-200 Employees
Online Review
Verified
illuminise ltd (formerly 2buy1click Ltd) maintains and helps improve a Magento 2 e-commerce platform for a trichology clinic. The partnership is ongoing.
The client has seen increased e-commerce sales that it directly attributes to illuminise ltd's (formerly 2buy1click Ltd) work. The team stays on top of each task and provides regular updates, enabling them to deliver each task within the client's deadline and budget.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am digital product manager at Philip Kingsley. The world leading experts in Trichology, the science of hair & scalps. Clinics in London and New York.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire 2buy1click Ltd?
Based on there their excellent in e-commerce & Magento 2 implementations.
Describe the project and the services they provided in detail.
Confidential
What was the team composition?
Confidential
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
With the help of the wonderful team at 2B1C we have managed to take our e-commerce platform to the next level which has helped us in increasing e-commerce sale significantly.
How was project management arranged and how effective was it?
Through mutual collaboration, we use a scrum board and we have weekly planning calls, where we priorities the most important task and discuss upcoming projects in details. Also, on daily basis the team at 2B1C are amazing at keeping us updated on the latest progress of each task.
What did you find most impressive about this company?
Their excellent ability to always deliver a project on time and within budget stands out. Also, the quality of deliverables has improved significantly since we have started working with them.
Are there any areas for improvement?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-16 of
16 Reviews
Our Story
illuminise ltd is the UK’s leading Certified Adobe Commerce & Magento Agency, ranked #1 on Clutch.co. Winner of Best B2B Ecommerce Agency of the Year
We help ambitious B2B and D2C brands turn complex eCommerce challenges into clarity, speed, and scalable growth through technically excellent, data-driven development.
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