Name: IdeasUnlimited
Address: 1601 Industrial Blvd Suite 3010, Sugar Land, United States, TX, 77478, US
Telephone: 2819152533
Price range: < $25
Rating: 4.9

Global Support Redefined!

IdeasUnlimited has been providing top quality call center support services since 2010. We specialize in providing the below services:

- Customer Support Service

- Multilingual Support Service

- Healthcare Support Service

- Ecommerce and Backend Support Service

- Operations Support Service

- Virtual Assistant Service

The company is headquartered in Sugar Land, TX (USA) with call center branches in the Philippines and Pakistan.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
50 - 249
Locations
Sugar Land, TX
Year founded
Founded 2010
Languages

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 5 /5

What Clients Have Said

IdeasUnlimited is recognized for offering good value for cost, with flexible pricing that fits client budgets. Most projects involve 2-10 team members, with costs ranging from $10,000 to $15,000. Clients consistently highlight their effective communication and responsiveness in project management.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 87 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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IdeasUnlimited Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 5.0
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Effective Project Management

Clients commend IdeasUnlimited for their excellent project management skills, characterized by timely deliveries, clear communication, and responsiveness. Their ability to adapt and meet deadlines consistently is a strong point noted by many clients.
Room for Improvement in Industry Knowledge

A few clients noted that while IdeasUnlimited is generally effective, there is room for improvement in acquiring industry-specific knowledge, which can enhance their service delivery even further.
Comprehensive Virtual Assistance

The company provides comprehensive virtual assistance services, including customer inquiries, appointment scheduling, and data management. Clients note improvements in operational efficiency and reduced administrative burdens.
Sales and Lead Generation Success

IdeasUnlimited successfully supports sales and lead generation efforts, including appointment setting and cold calling. Their strategic approach and ability to meet targets have been instrumental in client growth.
Adaptability and Flexibility

Clients appreciate IdeasUnlimited's flexibility and adaptability to their specific needs and industry requirements. The ability to tailor services and quickly adjust to changes is seen as a significant advantage.
Cultural and Value Alignment

Many clients choose IdeasUnlimited for their alignment in company values and culture. This alignment fosters a collaborative and effective working relationship, enhancing overall satisfaction.

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IdeasUnlimited Reviews

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Call Center Services
$10,000 to $49,999
Oct. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are dedicated, responsive, and receptive to feedback."

Jan 28, 2024

Managing Director, CapifundUSA

John Battelle

Financial services
St. Petersburg, Florida
201-500 Employees
Online Review
Verified

IdeasUnlimited has provided call center services for a financial services company. The team has offered consultation and managed the client's call center services.

IdeasUnlimited has delivered the project on time, meeting the client's expectations. They have communicated frequently and responded promptly via email and virtual meetings, ensuring an effective workflow. Their sheer commitment, leadership skills, and outstanding diligence have been noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Managing Director of CapifundUSA

Describe what your company does in a single sentence.

Capifund is a master supplier of quick and adaptable financing to independent companies in the US.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeasUnlimited to accomplish?

We sought help with improving our call centre services.

SOLUTION

How did you find IdeasUnlimited?

Online Search

Why did you select IdeasUnlimited over others?

Pricing fit our budget
Great culture fit

How many teammates from IdeasUnlimited were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

IdeasUnlimited now not most effective furnished call middle offerings but also offered treasured consultation and had an superb studies team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success of the venture is clear in their adept enterprise of calls, specific targeting of the target audience, and efficient call setups, definitely meeting their mounted KPIs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their performance is remarkable; they showcase humility, diligence, and openness, making collaboration seamless. They are dedicated, responsive, and receptive to feedback.

What was your primary form of communication with IdeasUnlimited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to taking ownership and supplying leadership in the course of the process is honestly extraordinary.

Are there any areas for improvement or something IdeasUnlimited could have done differently?

From my perspective, there is nothing they need to improve upon.

RATINGS

5.0

Customer Service Outsourcing
Confidential
Sep. - Oct. 2023

4.0

Quality: 4.0

Schedule: 4.0

Cost: 3.5

Willing to Refer: 4.0

"We had full control when it came to communication and assigning tasks to their team."

Oct 30, 2023

Manager, Martin's Credit Doctors

Anonymous

Financial services
Cleveland, Ohio
1-10 Employees
Online Review

IdeasUnlimited provided customer support services for a credit repair company. The team was in charge of responding to customer issues and concerns. They provided support through the client's CRM system.

Despite their lack of proactiveness and involvement in the project, the IdeasUnlimited team still provided satisfactory results. The partners communicated via email and messaging applications.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a Manager of Martin's Credit Doctors

Describe what your company does in a single sentence.

Credit repair

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeasUnlimited to accomplish?

Virtual Assistance
Customer Support

SOLUTION

How did you find IdeasUnlimited?

Other

Why did you select IdeasUnlimited over others?

Other

How many teammates from IdeasUnlimited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

overall support through our CRM.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

output based

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had full control when it came to communication and assigning tasks to their team. We were unsatisfied with the other person they sent so I had them do that communication, but other than that, 95% of comms and workload is between us and the FL.

What was your primary form of communication with IdeasUnlimited?

Email or Messaging App

What did you find most impressive or unique about this company?

Are there any areas for improvement or something IdeasUnlimited could have done differently?

to be a bit more active and engaged in the contract. I know that they serve as a middle person between the client and the FL, but maybe a bit more engagement and involvement would be useful.

RATINGS

4.0

Transcription Translation
$10,000 to $49,999
Sep. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I also appreciate how transparent they are with their pricing."

Aug 3, 2023

Founder & CEO, Xanadu

Christian Weedbrook

Manufacturing
Toronto, Ontario
51-200 Employees
Online Review

IdeasUnlimited provides translation and voiceover services for a quantum computing company. The team has received a script outlining from the client and will deliver a voiceover recording and translation.

IdeasUnlimited's work and voiceover talent meets the client's expectations. The team is transparent and delivers excellent quality work. IdeasUnlimited overdelivers and keeps their word, showing a flawless work process. IdeasUnlimited always meets deadlines and has a quick response time.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Xanadu

Describe what your company does in a single sentence.

Xanadu provides quantum computing hardware, software, applications, and simulators.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeasUnlimited to accomplish?

For external clients, we required a prompt and competent translation and voiceover service.

SOLUTION

How did you find IdeasUnlimited?

Referral

Why did you select IdeasUnlimited over others?

Great culture fit
Referred to me
Company values aligned

How many teammates from IdeasUnlimited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They receive a script outlining what has to be recorded from us. We have voiceover performers on hand that we employ frequently. We'll also receive translation services from them in the event that it's not in English.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their turnaround speed and voiceover artists have earned our complete satisfaction. Their caliber is excellent.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They never failed to meet a deadline. They overdeliver and always keep to their plans and words. From quotations to implementation, the process is incredibly flawless.

What was your primary form of communication with IdeasUnlimited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their quick response time is exceptional. I also appreciate how transparent they are with their pricing.

Are there any areas for improvement or something IdeasUnlimited could have done differently?

No, I can't think of anything.

RATINGS

5.0

Back Office Outsourcing
$10,000 to $49,999
July 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We are happy with them."

Aug 3, 2023

Senior Director of Business Development, BIOMILQ

Amy Kiska

Other industries
Durham, North Carolina
11-50 Employees
Online Review

IdeasUnlimited provides CRM back-office management support for a biotechnology company. The team updates the client's platform, handles data-related activities, and provides LinkedIn marketing services.

IdeasUnlimited works closely with the client and has a proactive team. IdeasUnlimited is dedicated and provides monthly KPI reports. The team delivers work on time and on budget — they use Jira for project management and communicate through email and Microsoft Teams.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior Director of Business Development of BIOMILQ

Describe what your company does in a single sentence.

We're leveraging our patented technology to produce cell-cultured human milk made outside of the body.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeasUnlimited to accomplish?

To improve the effectiveness of our procedures, such as sales, we required assistance with our CRM back office tasks.

SOLUTION

How did you find IdeasUnlimited?

Online Search

Why did you select IdeasUnlimited over others?

Great culture fit
Good value for cost
Company values aligned

How many teammates from IdeasUnlimited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The IdeasUnlimited team updates our platform and handles data-related back office activities for our company once every week while working remotely. They went through basic onboarding to learn about the organization and our industry so they could have a better understanding of the procedure. Furthermore, they provide LinkedIn marketing services aimed at generating leads and connecting with investors and borrowers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No complaints have been made concerning their work. Because they are a proactive team, which shows the effectiveness of their efforts, they are generally doing a terrific job.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In terms of project management, they have done well in terms of achieving deadlines and maintaining under budget. We utilize Jira, emails, and Microsoft Teams as tools.

What was your primary form of communication with IdeasUnlimited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Other suppliers appear remote, however IdeasUnlimited is really near to us and helps us with monthly reports of the KPIs we're searching for. They lead a close process. Because of their dedication to learning how we operate, we also feel that they have been included into our team and not just an outside contractor.

Are there any areas for improvement or something IdeasUnlimited could have done differently?

There isn't much they can do better, in my opinion; we are happy with them.

RATINGS

5.0

Call Center Services
$10,000 to $49,999
Apr. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They've been fantastic at giving us input while we work with a new software system."

Aug 3, 2023

COO, Zoomo

Jules Flynn

Supply Chain, Logistics, and Transport
Sydney, Australia
201-500 Employees
Online Review

IdeasUnlimited provides call center services for an electric bike provider. The team is responsible for taking calls from end clients and following up. They handle a chat script and an after-hours IVR system.

The client is happy with IdeasUnlimited's work. The team is willing to address challenges, provide input, and understand the client's demands. IdeasUnlimited leads top-notch project management and communicates effectively through phone calls and Microsoft Teams. Their engagement stands out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of Zoomo

Describe what your company does in a single sentence.

Zoomo is a subscription-based provider of electric bikes for gig workers in the food delivery industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeasUnlimited to accomplish?

We lacked an internal call center to answer inquiries from customers using our catalog search or our website to place purchases. We appointed IdeasUnlimited to assume these duties on our behalf.

SOLUTION

How did you find IdeasUnlimited?

Online Search
Referral

Why did you select IdeasUnlimited over others?

Pricing fit our budget
Good value for cost
Referred to me
Company values aligned

How many teammates from IdeasUnlimited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We provided them with training materials during the onboarding process and instructed them on our systems, procedures, and fundamental customer service practices and service norms. We use IdeasUnlmited as our external call center. They generally take inbound calls from clients placing orders, which they facilitate and input into the system on our behalf.

Customers who have queries about return service labels, size details, or tracking information on their purchases are also followed up with. They perform direct work in our software.

Additionally, they added a chat script to our website, and they worked on Interactive Voice Response (IVR) after hours for our phone system. IdeasUnlimited has given any personnel who have had trouble understanding our service requirements further training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are coping with longer average call times, but they have faced some difficulties and are stepping up to try to address those problems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have a top-notch management group. Typically, we have a work list that we provide to them for approval before discussing it over the phone or in Microsoft Teams.

What was your primary form of communication with IdeasUnlimited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We are quite happy with the job they do, and we are also very grateful for their efforts to comprehend our demands. They've been fantastic at giving us input while we work with a new software system. They are highly engaging and serve as our partner.

Are there any areas for improvement or something IdeasUnlimited could have done differently?

There's none.

RATINGS

5.0

Call Center Services
$10,000 to $49,999
Feb. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They effectively organized, led, and helped us achieve our objectives."

Apr 20, 2023

Director, Ferreira Build Power

Pedro Freitas

Other industries
Portugal
51-200 Employees
Online Review

IdeasUnlimited provided customer support services to a construction company. They addressed the end customers' inquiries via email, calls, and live chat.

IdeasUnlimited helped the client manage their communication with their end customers, enabling them to secure some contracts. The vendor conversed effectively, provided leads, and helped the client achieve their goals. They also communicated through email, messaging apps, and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Ferreira Build Power

Describe what your company does in a single sentence.

Construction

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeasUnlimited to accomplish?

Customer support

SOLUTION

How did you find IdeasUnlimited?

Online Search

Why did you select IdeasUnlimited over others?

High ratings
Pricing fit our budget
Good value for cost
Company values aligned

What was the size of IdeasUnlimited’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They primarily address customers' inquiries via emails, and they also handled live chat and calls.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to achieve our primarily goals, in which IdeasUnlimited helped to manage the communication with our clients, and this resulted in few contracts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They effectively organized, led, and helped us achieve our objectives.

What was your primary form of communication with IdeasUnlimited?

Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

Their ability to converse effectively and provide us the points of lead impressed us mostly.

Are there any areas for improvement or something IdeasUnlimited could have done differently?

None.

RATINGS

5.0

Customer Service Outsourcing Sales Outsourcing
$10,000 to $49,999
Oct. 2022 - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They not only completed their tasks but also contributed to the overall success of our company."

Apr 19, 2023

Owner & Managing Director, Car Bra Australia

Sonja Brajkovic

Automotive
Melbourne, Australia
11-50 Employees
Online Review
Verified

IdeasUnlimited provided sales support for an auto parts manufacturer. The team was responsible for talking to potential customers on the phone and conducting sales calls.

The sales representatives from IdeasUnlimited fulfilled all tasks promptly and efficiently with a high level of professionalism. The team communicated effectively with the client and provided valuable input. Moreover, their ability to identify and attract high-quality candidates was impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner and Managing Director of Car Bra Australia

Describe what your company does in a single sentence.

Auto parts manufacturing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeasUnlimited to accomplish?

Sales support

SOLUTION

How did you find IdeasUnlimited?

Online Search

Why did you select IdeasUnlimited over others?

Pricing fit our budget
Good value for cost
Company values aligned

What was the size of IdeasUnlimited’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled sales, which involved talking to potential customers on the phone and doing sales calls. They delivered daily update and analysis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The sales representative successfully fulfilled all the obligation and tasks assigned to them in a timely and efficient manner. They demonstrated a high level of professionalism and dedication towards meeting their targets and goals. Through their efforts, they not only completed their tasks but also contributed to the overall success of our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Whenever required, projects were thoroughly discussed through both phone and email communication channels. We actively engaged in these discussions while the team provided their input and updates.

What was your primary form of communication with IdeasUnlimited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The ability to identify and attract high-quality candidates is an essential factor for any company's success, and I am pleased with the company's capacity to do so.

Are there any areas for improvement or something IdeasUnlimited could have done differently?

Not at all. They did well.

RATINGS

5.0

Call Center Services
$10,000 to $49,999
Jan. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They had superb project management and were very responsive."

Apr 19, 2023

CEO & Managing Director, Barry M Cosmetics

Dean Mero

Other industries
London, England
51-200 Employees
Online Review
Verified

IdeasUnlimited provided call center services for a personal care product manufacturer. The team was responsible for handling calls related to sales and customer service.

The client was satisfied with the quality of IdeasUnlimited's work, which led to higher customer service satisfaction rates, ultimately increasing sales. The team worked diligently and provided honest services. They also had an outstanding project management approach and were responsive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO and Managing Director of Barry M. of Barry M Cosmetics

Describe what your company does in a single sentence.

Personal care product manufacturing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeasUnlimited to accomplish?

Call services
Customer support

SOLUTION

How did you find IdeasUnlimited?

Online Search

Why did you select IdeasUnlimited over others?

High ratings
Pricing fit our budget
Company values aligned

What was the size of IdeasUnlimited’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We need sales call, customer services and support, and we hired IdeasUnlimited whose team diligently provided honest services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

IdeasUnlimited provided us great services which led to the development of Customer Service satisfaction that increased sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IdeasUnlimited had daily conversation with us and always provided us weekly updates.

What was your primary form of communication with IdeasUnlimited?

Email or Messaging App

What did you find most impressive or unique about this company?

They had superb project management and were very responsive. One thing, we are very impressed about is their ability to provide enough space for customers to converse their minds and their knowing how to provide solutions.

Are there any areas for improvement or something IdeasUnlimited could have done differently?

I cannot find any issues with them.

RATINGS

5.0

Call Center Services Customer Service Outsourcing
$10,000 to $49,999
Jan. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We were impressed with their ability to render honest services as they promised."

Apr 17, 2023

Founder & CEO, Free Life Labs

Benjamin Pogue

Other industries
San Antonio, Texas
1-10 Employees
Online Review

IdeasUnlimited provided customer support to a pharmaceutical firm. The team handled customer tickets and helped forge a good relationship between the client and their consumers.

IdeasUnlimited solved any issues presented to them and interacted with customers politely and straightforwardly. Their team prioritized the end customers' needs and worked hard to fulfill the client's goals. They also impressed the client with their energy, sharpness, speed, and trustworthiness.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Free Life Labs

Describe what your company does in a single sentence.

Wellness and fitness services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeasUnlimited to accomplish?

Customer support
Maintain good relationship with our customers

SOLUTION

How did you find IdeasUnlimited?

Online Search

Why did you select IdeasUnlimited over others?

High ratings
Good value for cost
Company values aligned

What was the size of IdeasUnlimited’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IdeasUnlimited helped to handle our customer tickets and build a good relationship between our customers and us. They handled their call services with professionalism and were able to convert a number of clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team shown to be energetic and sharp at sight. They solved every problem presented to them, and they know their ways in handling our customers with great politeness and straightforwardness. Their dealings are fast and trustworthy, and they worked hard to fulfil our goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was no deadlines, and the team worked hard, having our customers' needs as their priority, and solved any issues presented to them. They have good communication skills.

What was your primary form of communication with IdeasUnlimited?

Email
Messaging App

What did you find most impressive or unique about this company?

We were impressed with their ability to render honest services as they promised.

Are there any areas for improvement or something IdeasUnlimited could have done differently?

I do not see anything wrong with their processes.

RATINGS

5.0

Call Center Services
$10,000 to $49,999
Sep. 2022 - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"IdeasUnlimited handled our internet reach, customer queries and sending of emails efficiently."

Apr 15, 2023

Founder & CEO, Cytec Solutions

Nick Chinn

Other industries
London, England
11-50 Employees
Online Review
Verified

IdeasUnlimited provided virtual assistant services to a software development company. The virtual assistant handled customer complaints, feedback, and outreach tasks.

The client has received amazing feedback about their customer services, thanks to IdeasUnlimited's help. The VA efficiently handled the client's internet reach, customer queries, and emails. They were also flexible when it came to adjusting their work based on the client's needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO, Cytec Solutions of Cytec Solutions

Describe what your company does in a single sentence.

Software Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IdeasUnlimited to accomplish?

Build good relationship between our customers and us.

SOLUTION

How did you find IdeasUnlimited?

Online Search

Why did you select IdeasUnlimited over others?

High ratings
Pricing fit our budget
Good value for cost
Company values aligned

What was the size of IdeasUnlimited’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a virtual assistant who could manage and handle customer complaints, feedback, and outreach. So we reached IdeasUnlimited and presented them the business focus.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our customers have been turning up and writing amazing feedback about our customer services. We see our company growing larger.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IdeasUnlimited handled our internet reach, customer queries and sending of emails efficiently.

What was your primary form of communication with IdeasUnlimited?

Email
Messaging App

What did you find most impressive or unique about this company?

They have the ability to provide great satisfaction for their clients. They were always able to adjust their management according to our needs.

Are there any areas for improvement or something IdeasUnlimited could have done differently?

There's none for us to think of.

RATINGS

5.0

Showing 71-80 of 95 Reviews

Our Story

15+ Years 1000+ Clients Served 8+ Countries Reached We are IdeasUnlimited, a global team, blending remote and onsite expertise since 2010. Our mission is to deliver enterprise-grade services at affordable pricing. We offer call center, multilingual, virtual assistant, digital marketing and medical billing services. With multiple centers in the Philippines, trained remote teams around the world and multiple industry awards, our diverse team turns operational needs into measurable client growth.

Meet the Team

Quick Facts

15 years in business

Tools and Technology

Microsoft Teams

Slack

Zoom

Google Meet

Webex Meetings

Discord

RingCentral

Skype for Business

Asana

Jira

Trello

Monday.com

Locations (2)

1601 Industrial Blvd Suite 3010 Sugar Land, TX, United States 77478

10 - 15

Contact IdeasUnlimited

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Alpha Human Analytics & Assessments

(1)

Amit Yadav

Additional Connections

(42)

IdeasUnlimited

Global Support Redefined!

3 Languages that we service

2 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

IdeasUnlimited Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Project Management

Room for Improvement in Industry Knowledge

Comprehensive Virtual Assistance

Sales and Lead Generation Success

Adaptability and Flexibility

Cultural and Value Alignment

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Call Center Services for Personal Care Product Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Customer Support Services for Pharmaceutical Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Virtual Assistant Services for Software Dev Company