HyperSense Software Inc

BACKGROUND

Please describe your company and position.

I am the COO of EduMEE Minecraft Schooling Inc.

Describe what your company does in a single sentence.

We are a K-8 STEM school and tutoring service employing Project Based Learning in line with Next Generation Standards to foster a captivating learning environment, effortlessly bridging connections between teachers and students, much to the delight of parents witnessing their children's joy and educational growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HyperSense Software Inc to accomplish?

• transitioning from a WordPress website
• post validation of our Proof of Concept
• integrated web and mobile applications
• developing our proprietary educational platform

SOLUTION

How did you find HyperSense Software Inc?

• Online Search
• Clutch Site

Why did you select HyperSense Software Inc over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Easy to work with

How many teammates from HyperSense Software Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HyperSense was hired to enhance our educational platform, transitioning from WordPress to a more tailored solution with web and mobile applications. Their tasks included creating a user-friendly design, managing the project, developing the web and mobile applications using a tool called Flutter, ensuring quality, and setting up the necessary technical infrastructure. 

They used a technology called node.js for managing data and processes in the backend. Their work has been instrumental in moving our project forward, making it more sophisticated and user-friendly. Tags: Flutter NodeJS Hybrid & cross platform apps Angular JavaScript AWS UX Strategy Usability Testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to significant user engagement and retention growth, marked by increased daily active users and lower churn rates. Additionally, the Return on Investment (ROI) was evident as the enhanced platform attracted more subscriptions and fostered a richer learning environment, thereby contributing to our educational objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HyperSense managed the project well using the Agile process, with a Project Owner leading a 6-person team ensuring timely deliveries. They were responsive to our needs, with a part-time QA ensuring everything worked perfectly. They delivered items on time and adjusted quickly to feedback.

What was your primary form of communication with HyperSense Software Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out about HyperSense Software Inc was their close involvement with our project and their help in keeping us on target. This ensured timely, within-budget delivery while creating a substantial backlog for future initiatives.

Are there any areas for improvement or something HyperSense Software Inc could have done differently?

There's always room for improvement, but nothing major stands out. Perhaps, a more detailed initial project outline could have helped align expectations even better. Nonetheless, HyperSense's adaptability was commendable.

BACKGROUND

Please describe your company and position.

I am the Director, Digital Product of a beauty & cosmetics company

Describe what your company does in a single sentence.

Our company uses patented pioneering technology to scan, paint, and dry your nails with one game-changing device.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HyperSense Software to accomplish?

• Create companion mobile app for our device

SOLUTION

How did you find HyperSense Software?

Referral

Why did you select HyperSense Software over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from HyperSense Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HyperSense created the our app from scratch, building the entire UI and framework for the app. The app needed to communicate with our device, sending messages from the device to the app and vice versa. After building the app, Hypersense now provides ongoing maintenance and development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hypersense built our entire app from scratch and have also provided ongoing maintenance. They always provide realistic estimates and meet deadlines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HyperSense is incredibly responsive. They respond to emails incredibly quickly, even with the time difference. They are very realistic with their timelines, allowing not only for development but also QA and revisions. They always deliver on time.

What was your primary form of communication with HyperSense Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

HyperSense is really an extension of our team — they do great work and are incredibly responsive.

Are there any areas for improvement or something HyperSense Software could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Class on Demand and Studio Backlot, a training company that caters to customers who want to learn how to do video editing for their home movies, small business, or sporting events. In addition to training, we provide clients with the creative elements to allow them to create their own movies very quickly and with very high quality.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyperSense Software?

We needed help with creating an e-commerce website that allowed us to add and modify our streaming content and graphical elements quickly. Additionally, we wanted a partner who could guide us through the right e-commerce areas with this site.

For example, we have an online monthly recurring revenue, so we deal with a lot of payment service providers, such as credit card companies and PayPal. Therefore, we needed to integrate those services within our website so that our customers had an easy shopping experience. In addition to that, we required our site to be a safe and secure e-commerce solution that allowed us to receive our monthly recurring payments.

SOLUTION

What was the scope of their involvement?

HyperSense Software has helped us design and develop our e-commerce platform. Initially, we had some meetings with them to prepare for the project, during which they asked us about our needs and things we hadn’t even thought about.

We’ve been working with HyperSense Software for a long time, so we’re now in maintenance and updates mode. Whenever one of our third-party service providers tied to our platform — such as AWS and Brightcove — have updates, HyperSense Software takes those updates into consideration and makes changes to our site if needed.

What is the team composition?

We’ve worked with up to four teammates from HyperSense Software, including Andrei (Managing Partner). 

How much have you invested with them?

We’ve spent north of $500,000.

What is the status of this engagement?

We started working together around 2010, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The direct impact of HyperSense Software’s work on our business is that our customers are very happy with our service. Our e-commerce platform is very reliable, achieving a 99.9% of uptime. 

How did HyperSense Software perform from a project management standpoint?

For most of our major projects, HyperSense Software does research for about a week and comes back with a budget breakdown before we start. We’ve never gone over budget with any project, and most of the time, they actually deliver under budget and ahead of the expected deadline.

On the very rare occasions on which our platform has gone down, we’ve emailed some of the contacts we have from HyperSense Software, and they’ve been very responsive. Even if those emails are sent over the weekend, they reply acknowledging the issue and telling us that they will do what they can either over the weekend or first thing Monday morning. Given that they’re in Romania, those issues have already been resolved by the time we open the doors on Monday morning.

What did you find most impressive about them?

HyperSense Software has been a great partner because they have experience working with a lot of companies, so they’ve been able to leverage that experience to help us. Still, we’ve been with them for around 10–12 years now, so they also leverage the experience they’ve gotten by working with us to help their newer clients.

HyperSense Software is very strong at putting the right team members on our project as needed. I really like we have dedicated team members working on our project. They know us and our website very well, so we never get a new group of people to manage our product.

We can’t put a dollar amount into the fact that we can rely on HyperSense Software to understand who we are and who our customers are. After many years of working together, we don’t have to explain a lot to them other than the issue we need to solve or the update we want. Overall, they’re a great team.

Are there any areas they could improve?

I can’t think of anything HyperSense Software could improve on.

Do you have any advice for potential customers?

Before contacting HyperSense Software, ensure that you have a solid understanding of what you’re looking for, including the features you want, the budget you have, and the type of support you need. Doing as much homework upfront as possible will save you frustration and misunderstandings.

If you can help HyperSense Software understand what you’re trying to accomplish, they’ll proactively bring up things that you may not have thought of. Don’t be afraid to ask them if they consider you forgot anything because they’ll tell you.

BACKGROUND

Introduce your business and what you do there.

I’m a manager at a data solutions company. We provide data solutions for different devices and have different clients around the world. I specifically work in the fleet division that provides a white-label solution to our re-seller customers, which is a GPS tracking application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyperSense Software?

We have our own developers, but we needed someone that specializes in mobile development. When we first started working with HyperSense Software, we needed to develop a mobile GPS tracking application, which essentially turns your phone into a tracking device.

For that project, HyperSense Software had to develop two different apps: one for Android devices and one for iOS devices. We needed to develop a new app and asked HyperSense Software to streamline the process.

SOLUTION

What was the scope of their involvement?

We initially provided HyperSense Software with an overview of what we were looking for with guidelines and documentation, and they sent back detailed mock-ups for us to review and provide feedback. We then developed the APIs that HyperSense Software needed to develop the app.    

HyperSense Software has suggested different models to streamline the process and developed one codebase that we can distribute to Android and iOS devices. The new app is an extension of our web-based platform, which allows users to log in, see all the information about their tracked devices, and configure alerts, among other things. 

The APIs were developed using GraphQL, which has more flexibility than a standard device would allow. Our platform receives data from over 400 different devices, and HyperSense Software offers us tech support and maintenance as needed. They also help us deploy the app on Google Play Store and the App Store, and we host the app on our own servers. 

What is the team composition?

My main contact is one of HyperSense Software’s managing partners. I also work with a lead developer, with whom I interact frequently, and other members of the development and graphic design team. I recently was introduced to a client care specialist who will send us weekly reports. 

How did you come to work with HyperSense Software?

We found HyperSense Software through an online search while looking for a consultant to help us with mobile development projects. We contacted a handful of companies and liked HyperSense Software the most, so we hired them.

How much have you invested with them?

We’ve invested over $100,000 in this project. 

What is the status of this engagement?

We started working with HyperSense Software in March 2019, and our partnership is ongoing. We have projects planned for the next 3–4 quarters.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The codebase HyperSense Software developed made the process easier. HyperSense Software’s performance and work are excellent. We’re happy with our engagement, and that’s why we’ve been working together for four years. 

Moreover, HyperSense Software helps track the app’s performance and optimize it. However, this is a side piece to our main application, so we don’t actually sell the app. We don’t track quantitative metrics or sales per se. 

How did HyperSense Software perform from a project management standpoint?

HyperSense Software always meets deadlines. Usually, it's our side that causes delays because we have a lot of moving parts and need to get all details right before sending them to HyperSense Software. Once we send them all the required details, HyperSense Software is able to turn the work around very quickly. 

Moreover, HyperSense Software uses Redmine for project management, and we use Jira. I can access their Redmine profile, but I don’t use it. We communicate through email and have weekly meetings through Microsoft Teams. 

What did you find most impressive about them?

I’m most impressed with HyperSense Software’s attention to detail and communication skills. We’re located in different countries, and English is not HyperSense Software’s first language. I really appreciate that we haven’t had any language barriers, which has happened to me before with other companies.

Are there any areas they could improve?

No, I can’t think of anything for HyperSense Software to improve. They’ve brought extra resources to the team whenever we've faced a challenge. 

Do you have any advice for potential customers?

In development projects, the better your lay down your project’s requirements, the better the outcome will be.

UPDATED REVIEW

This review was published on August 2, 2021.

Product Manager, IoT Company

Telecommunications

201-500 Employees

Alpharetta, Georgia, United States

$50,000 to $199,999

Mar 2019 - Ongoing

Project summary:

HyperSense Software inherited a GPS mobile application and rebuilt the Android and iOS product’s backend to ensure its functionality. The team is developing an app from scratch and redesigning a web product.

Feedback summary:

The initial project’s success resulted in an expansion of the engagement. By consistently delivering satisfactory results on time, HyperSense Software secures a long-term partnership. They efficiently resolve product challenges and preemptively provide recommendations to augment products.

BACKGROUND

Introduce your business and what you do there.

I’m a product manager. Our company sells products to supply data to various products such as vending machines, backup routers, and GPS devices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyperSense Software?

We have developers who support our application. However, we didn’t have developers on our team who specialized in mobile development.

SOLUTION

What was the scope of their involvement?

HyperSense provides a mobile development team. During our first project, they reviewed an app that a different consultant created for us. Their team fixed it, making it functional. They essentially built a GPS-based app that could send the location of a device every so often. The platform's primary function was to persistently gather and send the device’s location to our main platforms. The mobile app essentially functions as a standard GPS device. It’s available for Android and iOS devices.

We later started another project with them. Their team’s building an entire app from the ground up. We’re finishing the design phase now. In addition to mobile development work, they’re helping us with the redesign of our main platform.

What is the team composition?

I typically interact with five people from HyperSense. Our main contact’s Andrei (CTO and COO) but I also communicate with a couple of developers and a chief designer.

How did you come to work with HyperSense Software?

We originally found them by searching online. One of the reasons we selected HyperSense was that their team had done similar work. We discussed their capabilities, and they seemed to know what they were doing.

How much have you invested with them?

We’ve spent more than $100,000 on their services.

What is the status of this engagement?

We initially contacted them around March 2019, and the partnership’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re still working with HyperSense because we’re always satisfied with their work. With our previous partner, we had to tell them every single thing to do. HyperSense is more proactive such as researching tools for us. If they find that there’s an issue with the apps, they go ahead and fix them without any request from us.

How did HyperSense Software perform from a project management standpoint?

Their team’s always on schedule with deliverables. We haven’t had problems with their timeliness, and they have plenty of resources to fit our needs. As we’ve grown to have multiple projects with them, our partnership has continued to go well.

What did you find most impressive about them?

Unlike our previous provider, HyperSense proactively ensures the app’s working as expected. We implement new technologies based on their suggestions. Rather than telling them exactly what to do, we seek their suggestions because they’re the mobile experts.

Are there any areas they could improve?

No, they’ve been a good partner. There will always be scheduling challenges because they’re in Romania, and we’re in the US.

Do you have any advice for potential customers?

As with anything else, provide clear requirements. They’ll build whatever you need based on your requirements.

Star Ratings

Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Introduce your business and what you do there.

I'm the head of technology. We provide financial services, specifically consumer credit in the Dutch market. We are one of the larger players in this space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyperSense Software?

We wanted to have an app to give our customers seamless integration with all our products. Our goal was to make our system more self-service-oriented, rather than reliant on a call center. We also wanted to give them new products and new insight through the app. We didn’t have an app, so we called HyperSense.

SOLUTION

What was the scope of their involvement?

Initially, we set out to do an MVP and the app that we needed. We asked them to build an app for Android and iOS, and they were able to build an MVP for us in two months. We are now in the third or fourth iteration on that. For every iteration, they have delivered new functionality for our customers.

We have 70%–80% of the functionality and the designs ready. They helped us balance direction for coding and user flows. We had a start, but they helped us take the project further.

What is the team composition?

We worked with two or three developers.

How did you come to work with HyperSense Software?

We found them with a reference within our network. They had done some work for some companies that we knew and when the time came, we decided to call them. We looked at how we could work together, and it was quite flexible and easy.

They are agile, they work in sprints, and they are really keen on delivering on those sprints, so we decided to build an MVP. It worked out so well, so we decided to keep them on.

How much have you invested in them?

It will be around $80,000–$100,000 for this year.

What is the status of this engagement?

We started the project in February 2020 and are still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We look at the customer feedback for the MVP as well as the app's rating, which are all quite good. The ratings and download numbers are strong. Our customer service staff are also relieved because customers are able to self-service.

How did HyperSense Software perform from a project management standpoint?

They are quite experienced in building apps. We discussed what we wanted and set timelines. They helped us scope out what could be done and delivered to our expectations. From time to time, they overdeliver. They have done really well with planning and optimization.

What did you find most impressive about them?

Their app expertise is the most impressive. We had some development experience but couldn't build an app from scratch. They are really good at defining possibilities for the build, and that really sets them apart.

Are there any areas they could improve?

They are really modest and sometimes conservative. It’s a minor detail, but they could be more aggressive and take a little more risk.

Do you have any advice for potential customers?

Take them along in your journey. Tell them your goals and discuss how to achieve them. Let them think along with you, and you will get the best value out of the engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of DayDate; it’s a startup for a dating app with a unique concept. My four associates and I founded the company about two years ago.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyperSense Software?

We needed a vendor to develop our application.

SOLUTION

What was the scope of their involvement?

We’d worked with another company to create the app’s design, so we shared that with HyperSense Software, along with our specifications. They built an iOS version using Swift technology and programmed the administrative management dashboard with Node.js and Angular.js. Their team also implemented features for in-app notifications, chats, profile management, and complex animations and screen transitions. They’re currently providing maintenance and support, but we plan to develop the Android application as soon as possible.

What is the team composition?

Andrei (COO, HyperSense Software) was the project manager and my main point of contact. We’ve also worked with a frontend developer, a dashboard developer, and another resource. There are about four people in total.

How did you come to work with HyperSense Software?

We’re based in Paris, and we were initially looking to work with a local company. We partnered with a vendor in our region, but it wasn’t a good experience and transitioning to another company was going to be expensive. My brother works in Romania and did some research on the development market in his area. He came across HyperSense Software, and we reached out to them. We had a phone call to discuss their past experience and their proposed estimates for the project to see if they’d be a good fit. Based on that, we were confident that they were the right choice.

How much have you invested with them?

We paid $35,000 for the first iteration of the app, but we continue to pay them for maintenance and additional updates. In total, we’ve spent $50,000 with them so far.

What is the status of this engagement?

We started working with them in April 2018, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In terms of quality, I have no complaints. Users have provided constructive feedback on the functionalities themselves and, we're working with HyperSense Software to implement those quickly. Once we finish that, I expect the platform to perform better on the market.

How did HyperSense Software perform from a project management standpoint?

I’m very satisfied with their work. HyperSense Software is responsive and proactive. In addition to completing all of their work on time, they quickly provide price and schedule estimates for each of our requests. We use Redmine to track our progress, and it’s been very smooth and efficient. They follow up on every task. I usually have one-on-one calls with Andrei on Skype, but other team members will join when necessary.

What did you find most impressive about them?

Overall, they’re a great development option for people in our region. They deliver high-quality work for a considerably lower cost than most Paris-based vendors.

Are there any areas they could improve?

I can’t think of anything.

Any advice for potential customers?

I don’t have any advice, aside from recommending them to other customers.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an outdoors community platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyperSense Software?

We needed help with software development. I was trying to create a minimum viable product (MVP) for a web application.

SOLUTION

What was the scope of their involvement?

They’re building a fully functional web application using Angular, Node.js, Express, and HTML. We worked together on the software architecture and the UX and then applied all the brand elements I’d previously created. They're also providing a backend dashboard where I can manage users.

What is the team composition?

I work with three people.

How did you come to work with HyperSense Software?

I chose them because they seemed both flexible and competent. Additionally, they returned competitive quotes just hours after I requested them.

How much have you invested with them?

I’ve spent $18,000 so far.

What is the status of this engagement?

We’ve been working together since September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They fix bugs easily because of their deep understanding of everything they build. Although they were somewhat limited while replicating certain user stories, they know the technology they work with well.

How did HyperSense Software perform from a project management standpoint?

I’m quite pleased. Their communication is excellent, and they’re responsive any time of day, any day of the week. They’re transparent and good with project management.

What did you find most impressive about them?

They have a diverse portfolio and strong knowledge of different markets, technologies, and functionalities. If they aren’t familiar with a particular industry, they’ll do their best to learn about it and understand the users they’re building the application for. On top of everything, they always make sure our app is working correctly.

Are there any areas they could improve?

They would benefit from explaining the UX to the client in a more visual, practical way. This will make the end development result clearer and more impactful.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Sun Telecom Solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyperSense Software?

I wanted to start an online social network. I ended an engagement with my previous service provider after they proved to be disingenuous and lacking the necessary skill. I needed a reliable development firm to build out the platform.

SOLUTION

What was the scope of their involvement?

The project is a social network called Society and HyperSense is developing the web and mobile application. Society isn’t about likes, retweets, or mindless scrolling. It emphasizes the importance of in-person interaction and encourages users to engage in social activities without being invasive. HyperSense developed a functionality that enables the app to track how users interact with it and assign personality labels. Before development, they researched human personality traits to create a functioning social ecosystem. They also built a feature that allows users to create five-second videos with up to three people. Another significant feature facilitates face-to-face interaction by allowing users to post location-based invites to social gatherings.

We released the alpha version for iOS and are currently redesigning it. I drew the initial wireframes that they reworked into a more professional product. There were several iterations before we reached a consensus and could move forward with the UI.

What is the team composition?

Andrei (COO, HyperSense Software) is my primary point of contact. A total of 10–12 people have worked on this project.

How did you come to work with HyperSense Software?

I used Clutch to search for companies around the world. HyperSense inspired a sense of trust that I didn’t feel with other companies. They were hungry to work on the project and followed up with me several times before I made the final decision. I met with them in-person and we quickly developed a good rapport. The relationship grew from there.

How much have you invested with them?

I’ve spent over $100,000.

What is the status of this engagement?

We started working together in March 2016 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m satisfied with what they built.

How did HyperSense Software perform from a project management standpoint?

We have team meetings in-person. They’re trying to streamline their process of communication, especially for clients like myself who aren’t always available to meet face-to-face. They’re responsive and easy to reach. Andrei is always available and we’ve developed a pleasant business relationship.

What did you find most impressive about them?

I’m happy with what’s been done so far and I can’t wait to move things forward. They delivered the agreed upon scope, unlike the previous company I worked with. The price is good and so is their ability to execute.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director and the co-founder of a supply chain management firm. Our supply chain provides sophisticated, real-time business process management. We specialize in IT logistic services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyperSense Software?

We supplement our development headquarters in Hungary with outsourced providers. Our team had formulated a specific concept for an add-on module to improve existing software. Since we lacked the necessary resources in-house to build this deliverable, we contracted HyperSense Software.

SOLUTION

What was the scope of their involvement?

Our products accelerate onsite throughput for major industrial enterprises. They also increase inbound and outbound traffic. HyperSense Software thoughtfully considered our requirements, including non-functional demands. They developed the app using Node.js.

The build took three months and included several rounds of an agile development process. Our ongoing collaboration focuses on enhancing our site and releasing new products and add-ons. We recently completed a new iteration for one of these modules.

What is the team composition?

We interacted with HyperSense Software’s CEO, two dedicated project managers, and a team of 10-12 developers.

How did you come to work with HyperSense Software?

We considered three potential suppliers. My close friend recommended HyperSense Software. We chose them based on responsiveness, success with prior clients, and JavaScript programming expertise.

How much have you invested with them?

We’ve spent $25,000-$50,000 on their services so far.

What is the status of this engagement?

We started working together in February 2017 and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very satisfied with their work. They have an expansive range of technology skills. During our initial discussions, we collaboratively formulated the process landscape framework. HyperSense Software adapted their work to those specifications.

How did HyperSense Software perform from a project management standpoint?

HyperSense Software is responsive and works effectively. They take an agile approach to the whole project, including ad hoc communication. We had misunderstandings about 2-3 software glitches, but they quickly resolved those minor problems.

What did you find most impressive about them?

The team brought innovative ideas to our discussions about the module’s functional and non-functional demands. Their fresh perspective improved our customer service and internal processes.

Are there any areas they could improve?

Recently, we’ve been considering using more sophisticated communication tools like professional video conferencing. We currently use Skype, but would prefer a more sophisticated system.

BACKGROUND

Introduce your business and what you do there.

I’m the technical director of a mobile gaming startup. We create and distribute games.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HyperSense Software?

We were creating our store, and we needed someone to build a digital rights management module as a component of our store. This component protects our games from unauthorized copying and distribution.

SOLUTION

What was the scope of their involvement?

Starting from the requirements that we gave them, HyperSense Software built our module for us. We gave them full freedom to develop it within the boundaries of the requirements. They deployed it and currently maintain it.

At a later date, when we started receiving traffic on our module, they assisted with some tweaks that we had to do, which is normal. When we had to tweak the generation of our secured Android Package Kits (APKs), they were a natural part of that process because it was a time-consuming and research-intensive process.

They earned our trust through their work on the first project, so we collaborated on a lot of other projects after that.

What is the team composition?

The main contact person is the COO who acts as a project manager and as a software development team member. Another developer built the system.

How did you come to work with HyperSense Software?

One of my project managers found them. We met in person since both parties are in Romania.

How much have you invested with them?

The first project was $5,000, and we’ve had several projects after that.

What is the status of this engagement?

We worked together on this project from October–November 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything was very smooth. The design was very sophisticated. They satisfied our business needs and technical guidelines.

How did HyperSense Software perform from a project management standpoint?

We had a tight deadline and they delivered on time. Everything was 100% smooth including the communication. They’re always available.

They’re always ready to offer a solution. We send a lot of issues and different technical topics that aren’t necessarily related. They maintain a positive approach and come up with solutions, which is an added value for us.

What did you find most impressive about them?

They have strong experience with Amazon Web Services (AWS), which is great for us because our organization uses AWS as a cloud platform. Most of our products are cloud-driven.

Are there any areas they could improve?

They have a limited number of developers, so we didn’t send too many projects or requests at the same time because we thought they wouldn’t be able to handle them all.