HiFlyer Digital is a human-first email and SMS marketing agency built to help ecommerce brands scale like 10-figure brands. Founded by former VP of Retention Isaac Hyman, HiFlyer Digital gives growing brands access to the same proven retention systems, psychology, and playbooks used by the top 1% of ecommerce, fully done-for-you. Instead of blasting more messages, we build better customer relationships using advanced email and SMS campaigns flow and lifecycle systems that connect with the person behind the inbox, turn one-time buyers into lifetime buyers, eliminate churn, and generate predictable revenue on autopilot, so brands can focus on growth while we handle everything else.
Why We're Different
Built by a former VP of Retention, not career marketers
Proven systems used inside billion-dollar ecommerce brands
Fully done-for-you strategy through execution
Human-first approach that prioritizes connection over volume
Focused on relationships, not just sends
Designed to scale with your business
What We Do:
Build done-for-you email & SMS revenue systems for ecommerce brands
Turn one-time and sometime buyers into lifetime customers
Transform email & SMS into a predictable, scalable profit channel
Eliminate churn and plug hidden revenue leaks
Replace random campaigns with structured lifecycle systems
Help brands scale like 10-figure ecommerce companies without bloated teams
How We Do It
Architect full-funnel email & SMS systems using 10-figure playbooks
E-Comm, Email & SMS Mktg Support for Local Food Market
Digital StrategyEcommerce MarketingEmail Marketing
$200,000 to $999,999
Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"Isaac's level of e-commerce and marketing expertise is above anyone I've ever met."
Feb 28, 2026
Executive, Glatt Express
Anonymous
Verified
eCommerce
Teaneck, New Jersey
11-50 Employees
Online Review
Verified
HiFlyer Digital provides e-commerce and email and SMS marketing support for a local food market and e-commerce store. The team has helped the client transition into e-commerce and develop their email list.
Thanks to HiFlyer Digital's support, the client has seen their e-commerce sales double every year and has built a loyal fan base. The team is responsive and goes above and beyond to help the client succeed. Their marketing expertise and ability to think about next steps are hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive at Glatt Express
Describe what your company does in a single sentence.
We run a local food market + ecommerce store.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire HiFlyer Digital to accomplish?
Grow our list
Monetize our list
Keep customers shopping more often
SOLUTION
How did you find HiFlyer Digital?
Referral
Other
Why did you select HiFlyer Digital over others?
Great culture fit
Referred to me
Company values aligned
How many teammates from HiFlyer Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Isaac and his team led our transition into ecommerce and helped power our email & SMS program before and after COVID-19. He developed our list, marketed to them consistently every week and even matched our print ad presence with our digital ecommerce one.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Much higher email engagement than before
Doubled our ecommerce sales every year
Built a loyal fanbase from our email list
Drove sales online and in-store every week
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were always on time and Isaac personally assisted during when his team was off hours or on weekends. Always goes above and beyond for us, thinking about next steps and opportunities for our business.
What was your primary form of communication with HiFlyer Digital?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Isaac's level of e-commerce and marketing expertise is above anyone I've ever met. He doesn't just think about a specific marketing trick, he understands the reasoning behind it. It's like a fractional CMO in some ways but his team always delivers on the action side. I'm also lucky because he's located in our area and can always come by and talk things through over coffee.
Are there any areas for improvement or something HiFlyer Digital could have done differently?
No, we've been with Isaac and his agency for about a decade and it's due to him and his team.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
"100% recommended, great guy and team to work with.
Showing 1-1 of
1 Reviews
Our Story
Why We Exist & Our Vision for You
Email and SMS were meant to be conversations - not noise. Most brands oversend, chase short-term wins, and burn out their lists.
HiFlyer Digital exists to change that.
We believe in building better relationships with your list.
Real growth comes from human connection. Our vision is to give growing brands access to the same proven retention systems used by the top 1% so they can unlock hidden revenue, turn buyers into loyalists, and scale smarter, not louder.
What Sets Us Apart
Built by a former $2B VP of Retention, not rookies
HiFlyer Digital wasn’t built by YouTube marketers or career switchers. It was built by a former VP of Retention who scaled email and SMS inside multiple billion-dollar ecommerce brands. Every email system we deploy is proven under real pressure, not polished for show.
Proven billion-dollar email systems, done-for-you
We don’t guess, experiment on your dime, or reinvent the wheel. Our strategies come directly from billion-dollar ecommerce brands and are battle-tested at scale. You get proven systems that work... without trial, error, or wasted spend.
We connect with the person behind the inbox
We don’t treat customers like opens and clicks. We connect with the person behind the inbox. By prioritizing relevance, empathy, and timing, we build trust-driven relationships that turn buyers into loyal customers and revenue into a natural byproduct.
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