# Halcrow Halcrow Reviews (14), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 0 connections joined Halcrow's Network [Visit Website](https://halcrow.com.au) [Get a Custom Proposal](https://clutch.co/profile/halcrow) **All the tech skills you need, when you need them.** Halcrow gives businesses all the tech capability they need in one partner—with flexible engagement models and better value through Sydney-led global delivery. We make it easy to build, modernise, or extend your tech function without the usual complexity. We cover every major capability: Software Development, AI, Data, Cloud, Security, Operations, Agile Delivery, Strategy, and Enterprise Applications. With everything under one roof, work stays aligned, ways of working are clearer, and projects run smoothly from start to finish. Our model is flexible. You can engage specialists fractionally, part-time, or full-time based on what your roadmap actually needs. No waste, no idle roles, just the right capability at the right moment. Our global delivery approach gives you stronger value than fully onshore teams. Sydney provides governance and quality, while offshore and nearshore talent delivers more engineering hours for your budget—without compromising standards. If you need to scale capability, shape new ideas, or strengthen your tech foundations, Halcrow gives you a single, reliable partner with full capability, flexible options, and smarter value so your tech team can operate unrestrained. ## Company Information - Minimum project size: $10,000+ - Hourly rate: $25 - $49 - Number of employees: 10 - 49 - 7 Locations: - Surry Hills, Australia (Headquarters) - Hefei, China - San Francisco , CA - Seattle, WA - South Melbourne, Australia - Sydney, Australia - Bengaluru, India - Founded in 2009 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 50% Custom Software Development - 20% AI Development - 10% AI Consulting - 10% BI & Big Data Consulting & SI - 10% Mobile App Development ### Industries - 25% Information technology - 15% Manufacturing - 20% Other industries - 25% Retail - 15% Business services ### Clients - 50% Small Business (<$10M) - 25% Midmarket ($10M - $1B) - 25% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.6 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Halcrow's pricing reflects a mid-range investment, with projects costing between $63,000 to $221,000 USD. Clients appreciate the value for cost due to the company's strong project management, responsiveness, and ability to deliver high-quality solutions. **Most Common Project Size**: $50,000 to $199,999 based on 13 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $50,000 to $199,999 based on 9 reviews - Mobile App Development: $50,000 to $199,999 based on 4 reviews - UX/UI Design: $200,000 to $999,999 based on 1 review - BI & Big Data Consulting & SI: $200,000 to $999,999 based on 1 review - Application Management & Support: $50,000 to $199,999 based on 1 review - Web Development: $50,000 to $199,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Halcrow Review Insights Overall Review Rating: 4.8 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.6 - Willing to Refer: 4.9 ### Halcrow Reviews #### Staff Augmentation for Software Maintenance Platform (Featured Review) **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Arcade Dev House has been a software maintenance platform's developer team for over two years. Their service includes disciplined, versatile, and agile software development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Ticked Off App - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 14, 2021 **Feedback Summary**: Unlike their previous developer team, Arcade Dev House has been easy to work with. They remain proactive and efficient, showing great knowledge about their field with a hands-on approach to the products. All discussions about the client's business have been supportive and respectful, as well.  ""Working with Arcade has been a turning point for our business." " **BACKGROUND** Please describe your company and your position there. I am the Manging Director of Ticked Off App - we provide a range of software and service solutions globally. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House, and what were your goals? We had ongoing challenges with our previous developer and were looking to bring structure to our development pipeline, as well as work with a team of people who could help us make our product better. **SOLUTION** How did you select this vendor and what were the deciding factors? I met with the Directors of Arcade across a number of meetings, to learn how they work with clients, what systems and processes they have to maintain control, accountability and transparency, as well as share some goals of the business and how they could contribute to the overall success. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Having worked with Arcade for over 2 years, the scope of the project changed and grew over time, as did the vision and roadmap of the business. The key focus for both teams was to ensure that systems and processes was disciplined, regardless of what chunk of work was currently in scoping, development, testing or releasing. How many people from the vendor's team worked with you, and what were their positions? I have worked closely with a range of the Arcade team, depending on what the current focus was. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Working with Arcade has been a turning point for our business. In addition to bringing structure to the development work, we also benefitted from their insight in to emerging trends and technologies, as well as efficient and effective solutions. Describe their project management style, including communication tools and timeliness. To be frank, our previous Developers were shit. They missed meetings, kept no minutes or actions, spent more time on explaining why they hadn’t met their own objectives or arguing about what was or wasn’t included in a piece of work. With Arcade, it has been easy to speak with people that are working on the project, to check for ourselves the status of any works in progress and where necessary, meet to discuss ideas, options or developments. What did you find most impressive or unique about this company? The Directors of the business are very hands on, on top of every detail and very knowledgeable about their outputs as well as our business. I have always been able to have very frank discussions about the business, its direction and they have always been very supportive and respectful. Are there any areas for improvement or something they could have done differently? I genuinely could not ask for anything else from this long held and successful relationship. --- #### Dev & Maintenance Support for Digital Marketing Agency **The Project** - Services: Application Management & Support, Custom Software Development - Project size: $50,000 to $199,999 - Project length: July 2021 - Ongoing **Project Summary**: Arcade Dev House manages a client platform and collaborates with a digital marketing agency in deploying modifications for a messaging service product. They integrate new features and launch dashboard updates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, The Workhouse - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 1, 2022 **Feedback Summary**: Capable of bringing high-yielding solutions to the table, Arcade Dev House works within quick turnaround times to develop industry-standard deliverables that pivot their client's business growth and customer satisfaction rate. Their knowledge base and accommodating nature ensure a smooth engagement. ""They're highly capable of meeting timelines and quality standards."" **BACKGROUND** Introduce your business and what you do there. I’m the director and owner of The Workhouse, a digital marketing agency. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Arcade Dev House? Our in-house developer left our team, so we needed to outsource our development and maintenance efforts to Arcade Dev House. **SOLUTION** What was the scope of their involvement? Arcade Dev House integrates new features and maintains the software product of one of our clients in the animal healthcare industry. The platform has features that enable order processing, built-in order and tracking notifications, sales summaries, and promotions. Their team ensures the smooth deployment of each update and the seamless display of new information on the dashboard. Apart from managing that customer platform, Arcade Dev House also helps us maintain and develop new software solutions for a messaging service product that we’ve launched in partnership with a global company. What is the team composition? We mainly work with Robert (Commercial Director) and Emma (Product Manager). How did you come to work with Arcade Dev House? They were a recommendation. How much have you invested with them? We’ve spent about $88,000 AUD (approximately $63,000 USD) so far. What is the status of this engagement? Our ongoing engagement with Arcade Dev House started in July 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Arcade Dev House has a keen understanding of our company and our clients’ needs. Their systematic approach and knowledge of software development enable them to deploy robust solutions that continue to further our growth and meet our clients’ expectations. Overall, Arcade Dev House’s stable progress and quick turnaround times are our main success metrics for their team’s work. How did Arcade Dev House perform from a project management standpoint? We communicate via email and Zoom and rely on Atlassian for project management. Arcade Dev House is on top of their project management game — they're highly capable of meeting timelines and quality standards. What did you find most impressive about them? We’re most impressed with Arcade Dev House’s service-orientedness and extensive skill set. Are there any areas they could improve? I can’t think of anything — we’re happy with their performance. Do you have any advice for potential customers? Take the initial stages seriously and maximize your communication channels with Arcade Dev House’s team. --- #### Mobile App Dev for Production Company **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: Nov. 2020 - Ongoing **Project Summary**: Arcade Dev House was hired by a production company to review and improve a previous mobile app development project. The client works closely with the vendor's manager. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, The Media Collective Pty Ltd - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 16, 2021 **Feedback Summary**: Arcade Dev House is wiling to find solutions for complex situations. They had a can-do and collaborative attitude. The ongoing project has been praised for its high quality of work, which has overshadowed their convoluted quoting structure. ""Their willingness to find solutions to really complex situations and their can do attitude is tremendous."" **BACKGROUND** Please describe your company and your position there. I am the director of a full service advertising agency specialising in media buying and production. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House, and what were your goals? We brought Arcade Dev House into an existing project that needed significant development and completion as the company that initially began the project was let go. We needed Arcade Dev House to review the previous agencies work and develop solutions that would enable the projects completion. **SOLUTION** How did you select this vendor and what were the deciding factors? Arcade Dev House understood right away the scope of the project and was equipped to deliver on what was already a project that was underway. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We provided the team with the framework and UX design. Through a series of meeting they worked closely with us and our client to develop and test the product. How many resources from the vendor's team worked with you, and what were their positions? A manager was assigned and we worked with several members of their development and client management team. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? At the time of this review this project is still ongoing. Describe their project management style, including communication tools and timeliness. We had a clear line of communication to their head managers and engaged in several itemised meetings about the project. What did you find most impressive or unique about this company? Their willingness to find solutions to really complex situations and their can do attitude is tremendous. They are also very collaborative and their work deliverables are outstanding. Are there any areas for improvement or something they could have done differently? The quoting structure is a little convoluted and requires a much more ease of presentation, as this overshadows their impressive skills and quality of work. --- #### Mobile App Dev & Design for Media Production House **The Project** - Services: Custom Software Development, Mobile App Development, UX/UI Design - Project size: $200,000 to $999,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Arcade Dev House has developed an app for a media production company. The team has designed and developed a modernized interface for the app. They also gave the firm more control over its backend.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO, Media Production House - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 9, 2021 **Feedback Summary**: The company has generated revenue from the app, thanks to Arcade Dev House’s work. They’ve also gained a hundred thousand users and active paid subscribers. The team has been instrumental in this success, working with full ownership of the project as they offer useful proposals for its improvement.  "“Arcade’s project management has been great, and they own problems and manage things well.”" **BACKGROUND** Introduce your business and what you do there. I’m the founder and CEO of a media production house that has a large following on social media; we have more than five million followers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Arcade Dev House? We wanted to develop a platform that we could control as opposed to using social media platforms. The key deliverable was a modernized app with features that we could manage in-house.  **SOLUTION** What was the scope of their involvement? When we started using Arcade, we had a lengthy UI/UX design phase where we provided them with a project brief. Then, we did a bit of product design. We didn’t have an existing app in place, so they did that from scratch. From there, they developed the app.  At present, we have an ongoing maintenance contract for the improvement of our product. The app’s main features include a modernized interface, personalized UX design, and monetization. Its backend functionality allows us to manage the product better, and it’s also attached to Google Analytics. What is the team composition? Depending on the project’s phase, we’ve worked with five or so people from their team. These people include product managers, senior developers, UX designers, and the directors of the company.  How did you come to work with Arcade Dev House? While we were searching for a vendor, we received several quotations and proposals. Among them, Arcade went above and beyond our expectations, pretty much owning the product as we moved forward. The team also did a good job of understanding our needs and requirements as they proposed a process that worked for us. As a result, we hired them.  How much have you invested with them? We’ve invested between $250,000–$300,000 AUD (approximately $184,000–$221,000 USD).  What is the status of this engagement? We started working with Arcade in January 2019, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We’ve generated revenue from the app, which is a great success metric for us. Our app has more than a hundred thousand users, and we have an active paid user base.  How did Arcade Dev House perform from a project management standpoint? Arcade’s project management has been great, and they own problems and manage things well. To communicate with them, we use emails, phone calls, and face-to-face meetings depending on the project’s requirements. They also use a piece of software to manage our issues.  What did you find most impressive about them? They have a strong team, and they work as if they own the product. The team comes up with proposals and gives us feedback on how the product can be improved. Moreover, they resolve problems quickly. All of these are pretty much what we want in a partner.  Are there any areas they could improve? No, there aren’t any. Do you have any advice for potential customers? Communicate the problems and the goals you want to achieve from the start of the engagement. If you do that quite well, Arcade will come up with a proposal that will work for your project.  --- #### Punch List App Dev for Residential Building Company **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: June 2015 - Ongoing **Project Summary**: Arcade Dev House developed a mobile app for a residential building company. They created a finishes matrix application that could be updated remotely for site staff as well as providing live updates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Contracts Administrator, Residential Building Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 1, 2021 **Feedback Summary**: Thanks to Arcade Dev House's work, the app was seen as a valuable investment in efficient data entry satisfying the client's expectations. The team was easy to communicate with and provided frequent updates. They delivered everything within the promised deadline. ""We chose them on the basis that they have completed similar concepts and understood what our needs were." " **BACKGROUND** Please describe your company and your position there. I am a contracts administrator for a multi residential building company, focusing in developments in Sydney, Australia. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House, and what were your goals? Our company previously used an Excel spreadsheet to create a finishes matrix to keep track of productivity. ArcadeDev were engaged to provide a more user friendly approach and provide a live update which was more user friendly. **SOLUTION** How did you select this vendor and what were the deciding factors? Arcadedev was referred through a mutual client. We chose them on the basis that they have completed similar concepts and understood what our needs were. Also, initially they provided key ideas in ways to simplify the use and exceed the desired outcome with the indicative cost was within our budget. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The scope was to provide a finishes matrix app which could be updated remotely for site staff and provide live updates to senior management. Data entry for activity tasks and deadline dates were to be entered prior to the commencement of a project and updated weekly to see if targets were met once completed. How many resources from the vendor's team worked with you, and what were their positions? There were the two Directors and a Senior Product Manager. I am assuming the Product Manager had a team to liaise/delegate tasks with. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? When we launched, we ran the old system and new app in parallel to compare the two. By the end project, we were able to see it as a valuable investment in efficient data entry and providing live updates/status. Describe their project management style, including communication tools and timeliness. The Project Manager was easy to communicate with and provided frequent updates. We had both in person meetings, phone calls and Skype. Everything was delivered as within the promised deadline What did you find most impressive or unique about this company? The brief was provided to them and they provided a concept design meeting and exceeding our expectations. They provided further useful information such as extrapolating data and providing a graph to provide an overall status of the project using the finishes matrix. Impressively, from brief to going live and being able download and use the app, it was a turn around in less than two months. Are there any areas for improvement or something they could have done differently? Nil. --- #### Custom Software Development for Hotel Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: July 2015 - Ongoing **Project Summary**: In need of a daily monitoring system, a hotel company hired Arcade Dev House. They aim to have a single source of truth across different sites to record all cash transactions and sales from EFTPOS and more.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** General Manager, Nelson Meers Hotel Group - Industry: Hospitality & leisure - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 8, 2021 **Feedback Summary**: So far, the project has helped the company streamline data collection across all venues. It has simplified the process of data compilation, which helps the client focus on their business. A positive partner, Arcade Dev House manages effectively and promptly the communication and project.  ""They have offered a professional and tailored service with well-maintained documentation." " **BACKGROUND** Please describe your company and your position there. The Nelson Meers Hotel Group is located in Sydney and owns and operates 14 Hotels in the hospitality industry across Greater Sydney. I have been with the Nelson Meers Group, and have been in the role of General Manager of Operations for thee years. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House, and what were your goals? We hired Arcade Dev House to build our Daily Takings System, with the intention of having a single source of truth across our sites, which could be easily accessed by head office. **SOLUTION** How did you select this vendor and what were the deciding factors? They have offered a professional and tailored service with well-maintained documentation. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Providing a source of truth to record all cash/eftpos sales and transactions, gaming transactions and accommodation revenue. This replaced the outdated excel systems we were using up to that point. How many people from the vendor's team worked with you, and what were their positions? 3 staff, including Managing Director, Project Client Manager and Marketing Communication Manager **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? To date the project has allowed us to to streamline our data collection across all venues. It has simplified the process of compiling our data and allowed us to focus on building our business. Describe their project management style, including communication tools and timeliness. The workflow is effective by applying project management software, documented well and prompt communications. What did you find most impressive or unique about this company? Direct access to the team, and a can-do, and they have a positive attitude. Are there any areas for improvement or something they could have done differently? I have been unable to identify any areas of concern. --- #### App Development for Project Management Solutions Provider **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Feb. 2020 - Ongoing **Project Summary**: Arcade Dev House is building an app for a project management solution provider. The app must feature an all-in-one solution for the firm's target users. The team's work includes third-party app integrations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Productiiv - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 31, 2021 **Feedback Summary**: While the project is ongoing, Arcade Dev House's work has resulted in a reduced amount of human errors and processing time. They meet deadlines, communicate clearly, and lead a structured workflow.  Overall, they're passionate about the project, inspiring confidence from the client.  ""Their project management style is very structured."  " **BACKGROUND** Please describe your company and your position there. I'm the Founder of Productiiv App. Productiiv App is a web based project management application designed to provide a seamless, transparent and intuitive platform to manage medium and large size projects. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House, and what were your goals? We found a gap in the project management application space, where traditionally these types of applications are either geared toward building contractors, there was nothing specifically for subcontractors to handle functions like Scheduling, Billing, Allocating Timesheets, AP & and Safety all in one platform. Our goal is to develop Productiiv App as the go-to all-in-one solution for subcontractors and other teams looking for an all-around easy-to-use solution. **SOLUTION** How did you select this vendor and what were the deciding factors? I had previously worked with Arcade in a smaller project and the attention to detail and structured workflows adopted by the owners, Sam and Jackie, attracted me to their style. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Custom Software App Involved: Workshopping for data architecture Solution Analysis workshops Wireframing UX design Logic & Function workshops Miscellaneous meetings to cover new releases and upcoming releases. Arcade was very helpful in integrating 3rd party Apps such as Recurly and Sendgrid too. How many people from the vendor's team worked with you, and what were their positions? 3 People Sam - Product Owner Jackie - Solutions Architect/Tech Director Emma - QA/Project Manager **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? So far we have reduced time in two areas: Timesheeting - 4 hours per week Job Costing - 10 hours per week on top of all the human errors in data entry we have prevented by building this application Describe their project management style, including communication tools and timeliness. Deadlines: were met 95% of the time Communication: clear, precise, detailed emails. Their project management style is very structured via JIRA, InVision, and Figma What did you find most impressive or unique about this company? Sam passion for beautiful solutions and Jackie's passion for perfection Are there any areas for improvement or something they could have done differently? No --- #### App Dev for Construction Communication Company **The Project** - Services: Custom Software Development, Mobile App Development - Project size: $50,000 to $199,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Arcade Dev House has developed an app for a construction communication firm. They've built wireframes with user-friendly UI/UX design and helped the firm in guiding a third-party customer around using the app. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder & Director, My Canary - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 27, 2021 **Feedback Summary**: The app has been launched on time, thanks to Arcade Dev House's efforts. They communicate well with the client, which also highly commends their expertise and passion for their work. Overall, their outputs have been crucial in the project's success, prompting the firm to continue their engagement.  ""Their knowledge and passion really play a key role in turning our product into something we are proud of." " **BACKGROUND** Please describe your company and your position there. Founder/ Director. MyCanary aims to improve safety by improving communication and connecting every person on construction sites. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House, and what were your goals? We came to Arcade with a prototype and a client ready to start. We required a fully working user friendly system, added features and improved efficiency. Ready to go within 3 months. **SOLUTION** How did you select this vendor and what were the deciding factors? After using an international developer for the prototype, we wanted a local developer to be more hands-on with and also someone that understood our industry. After meeting with several local firms we did not feel comfortable with, we were referred to Arcade and straight away Sam, Jackie, and the team understood what we wanted and how to make it happen. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a series of discovery meetings, worked on wireframes together. worked through the complexities of the user portals and how they would interact with one another, testing and Sam was more than willing to give his time to assist with onboarding and getting the client up to speed. How many resources from the vendor's team worked with you, and what were their positions? We never had any issues with personal at Arcade, Sam Jackie and the Team were always available to answer any of our queries or questions. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We gave the team a tight timeline to go from an idea to a fully ready live product in 3 months, other developers told us it couldn't be done however Arcade came through and delivered. Describe their project management style, including communication tools and timeliness. We had frequent in-person table meetings, we communicated via email and also voice calls in between meetings to keep an open communication line at all times. What did you find most impressive or unique about this company? We were most impressed by their input and expertise in the discovery meetings plus being able to take a concept to the finished product all with the same team. Their knowledge and passion really play a key role in turning our product into something we are proud of. Are there any areas for improvement or something they could have done differently? We were very happy with this project and continue with them to this day. --- #### Mobile App Development for Video Messaging Application **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Jan. 2020 - Apr. 2021 **Project Summary**: Arcade Dev House developed a mobile app for a video messaging application. They created wireframes, prototypes, and more to run application testing with an analytics dashboard to identify the product's vision. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO & Director, Kitty Ventures Pty Ltd - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 27, 2021 **Feedback Summary**: The results were confidential, and the client was unable to share measurable outcomes, but the team managed to provide a seamless workflow. A passionate and committed partner, they communicated mainly on Jira. Overall, they improved the product beyond the expectations through their innovative ideas. ""They overcame challenges with intelligence and urgency." " **BACKGROUND** Please describe your company and your position there. I am the Founder and CEO of a video messaging application based in Sydney Australia **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House, and what were your goals? As a start-up with 2 non-tech founders, we were looking for experienced development partners to help us realise our product vision. We interviewed a number of options and hired Arcade Dev House to help us develop a new mobile application. **SOLUTION** How did you select this vendor and what were the deciding factors? We were impressed by Arcade's strategic development processes, market and user insights, and their team. Sam and Jackie worked hard to understand our needs and our market opportunity, Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The scope of work was from ideation, wireframes, UI/UX design, prototypes, solution architecture, front end and back end development, database architecture, to final delivered and tested application, with analytics dashboard. Basically from soup to nuts. How many resources from the vendor's team worked with you, and what were their positions? We worked closely with both of the key business leaders, Sam and Jackie who were very hands on with access to designers and a slew of developers in the background. It was a seamless collaboration. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Confidential Describe their project management style, including communication tools and timeliness. They managed the project with a great communication style at every stage of the project. We became addicted to Jira and saw it an invalubel tool for us. Our team experienced open collaboration and a free-flowing exchange of ideas. Sam and Jackie delivered innovative ideas that improved our product far beyond our expectations. What did you find most impressive or unique about this company? The deep involvement and passion for world-class quality by both Sam and Jackie who pushed for the highest standards, and they overcame challenges with intelligence and urgency ultimately delivering a wonderful result for our business. Are there any areas for improvement or something they could have done differently? Better biscuits with the coffee. --- #### Web & App Development for International Construction Firm **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Arcade Dev House provides development efforts for a construction company. The team is building a tablet-based app that's used for in-tunnel geological mapping and an online database for monitoring purposes. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Engineering Manager, Acciona - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — May 17, 2021 **Feedback Summary**: The client is satisfied with the final product, especially with its budget-friendly price. Arcade Dev House establishes an efficient workflow through agility and quality. They follow a thorough design process in delivering outputs, and they are not afraid to think outside the box.  ""Arcade Dev House's design process is a game changer." " **BACKGROUND** Please describe your company and your position there. I work for Acciona (Formally Lendlease) as an Engineering Manager in the Tunneling team. We are a major international construction company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House, and what were your goals? We wanted to create a tablet based app for in-tunnel geological mapping AND an online form and database for permitting. **SOLUTION** How did you select this vendor and what were the deciding factors? We reached out to three different app development companies. Arcade were not the cheapest (middle) but we liked their solutions/interactions and that they had worked with construction engineers before. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Create a website and tablet app (Data inputs, calculations, reporting, searching, digital signatures, excel and PDF outputs) - Kick off meeting - We sent Arcade samples of similar apps/tools we currently use - Several meetings to get an understanding of our needs - Final Price and scope developed and approved - 12-16 weeks of testing and iterations How many people from the vendor's team worked with you, and what were their positions? Mainly Sam to being with, then Vincent and Jackie. Juri occasionally for UA aspects. After the development, issues were/are communicated through emma. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Very happy with the price and final product. It took more time the desired to get to the final product. Some of this was out fault as we were still making changes during in late phases and live use, but some of it was a mis-communication or misinterpretation and a small amount of errors. Describe their project management style, including communication tools and timeliness. Long meetings during development followed by Arcades website for communication of issues/improvement thereafter. What did you find most impressive or unique about this company? The speed to get the initial design was very quick. Arcade Dev House's design process is a game-changer. The sessions were fun and it made us come up with better ideas. The process was formatted in a very logical and systematic way, guiding us through the process in a way we wouldn't be able to do on our own. Are there any areas for improvement or something they could have done differently? The main frustrations we had were communication. It was poor during some periods. It took a very long time to get feedback or follow up questions following the submission of an issue on the arcade service desk website. The automatic response of "We're on it and are aiming to give you a first reply within the hour" was a little annoying :p.. get rid of that. --- #### Staff Augmentation for Software Maintenance Platform **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Arcade Dev House has been a software maintenance platform's developer team for over two years. Their service includes disciplined, versatile, and agile software development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Ticked Off App - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 14, 2021 **Feedback Summary**: Unlike their previous developer team, Arcade Dev House has been easy to work with. They remain proactive and efficient, showing great knowledge about their field with a hands-on approach to the products. All discussions about the client's business have been supportive and respectful, as well.  ""Working with Arcade has been a turning point for our business." " **BACKGROUND** Please describe your company and your position there. I am the Manging Director of Ticked Off App - we provide a range of software and service solutions globally. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House, and what were your goals? We had ongoing challenges with our previous developer and were looking to bring structure to our development pipeline, as well as work with a team of people who could help us make our product better. **SOLUTION** How did you select this vendor and what were the deciding factors? I met with the Directors of Arcade across a number of meetings, to learn how they work with clients, what systems and processes they have to maintain control, accountability and transparency, as well as share some goals of the business and how they could contribute to the overall success. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Having worked with Arcade for over 2 years, the scope of the project changed and grew over time, as did the vision and roadmap of the business. The key focus for both teams was to ensure that systems and processes was disciplined, regardless of what chunk of work was currently in scoping, development, testing or releasing. How many people from the vendor's team worked with you, and what were their positions? I have worked closely with a range of the Arcade team, depending on what the current focus was. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Working with Arcade has been a turning point for our business. In addition to bringing structure to the development work, we also benefitted from their insight in to emerging trends and technologies, as well as efficient and effective solutions. Describe their project management style, including communication tools and timeliness. To be frank, our previous Developers were shit. They missed meetings, kept no minutes or actions, spent more time on explaining why they hadn’t met their own objectives or arguing about what was or wasn’t included in a piece of work. With Arcade, it has been easy to speak with people that are working on the project, to check for ourselves the status of any works in progress and where necessary, meet to discuss ideas, options or developments. What did you find most impressive or unique about this company? The Directors of the business are very hands on, on top of every detail and very knowledgeable about their outputs as well as our business. I have always been able to have very frank discussions about the business, its direction and they have always been very supportive and respectful. Are there any areas for improvement or something they could have done differently? I genuinely could not ask for anything else from this long held and successful relationship. --- #### Analytics for Transaction Processing Company **The Project** - Services: BI & Big Data Consulting & SI - Project size: $200,000 to $999,999 - Project length: Sep. 2021 - Ongoing **Project Summary**: A transaction processing company realized their project needed a team that had a skillset they didn't have. They hired Arcade Dev House because they showed the most interest in actually solving the problem **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** R&D Head, Transaction Processing Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Nov 2, 2021 **Feedback Summary**: The company described how the Arcade Dev House team's efforts in ensuring that all of their data remained secure was a key indicator for the project's success. The internal team appreciated the refreshing new take on R&D that Arcade Dev House provided during the partnership. ""The workflow between the two teams was very positive."" **BACKGROUND** Please describe your company and your position there. I am the head of the R&D and Products department of a large transaction processor and gaming system. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House? When we embarked on this project we realised that the technology and skillset was outside the primary core business of what we do. We engaged with Arcade Dev House to help with the online architecture, skill up the team on new technologies and help us push the product BAU. **SOLUTION** How did you select this vendor and what were the deciding factors? We selected Arcade Dev House because they were more interested in solving the requirement rather than entertaining their own skillsets. They worked in well with our team as a result. Describe the project in detail and walk through the stages of the project. Firstly we identified the data than needed to be transported and worked with Arcade to develop a safe solution to deliver data with layers of redundancy so as not to impede the current products offered off the identical data sets.   Once we had the internal mechanics worked out and operating we used the Arcade Dev House resources and their cloud computing contacts to engage in data transportations, aggregation and delivery. How many resources from the vendor's team worked with you, and what were their positions? We worked with a team of engineers a product manager and executive technical directors to achieve the result we were after. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Moving the data to the cloud and aggregating and filtering the results to ensure secure delivery of the data was a key moment in the project. Enabling all the end points and watching the data flow through to the consumable lake for the customer was key to the project success. How effective was the workflow between your team and theirs? The workflow between the two teams was very positive. There are multiple channels managed from their PM back and forth from both teams that allow the team members to progress their tasks while minimizing roadblocks. What did you find most impressive or unique about this company? The Arcade Dev House are a refreshing new take on collaborative R&D. They took time to understand not only the requirement but our business so they knew all the internal language and terminology speeding up the process considerably and making it a pleasure to work with as they acted as an extension of our team. Are there any areas for improvement or something they could have done differently? No area for improvement. --- #### Custom Software Dev for Fruit Manufacturing Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Jan. - Aug. 2016 **Project Summary**: A fruit manufacturing company hired Arcade Dev House to custom software. The team was tasked with building a bespoke app that evaluated the company's sales price of their finished products. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** SAP Analyst, Fruit Manufacturing Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 3, 2021 **Feedback Summary**: Arcade Dev House successfully created a seamless app. Since launch, the clients had continuously utilized the platform as their primary tool for their product costing. The team executed seamless project management to ensure the project's success. They were detail-oriented and skilled. ""Their competency, attention to details, and soft skills of business analysts were impressive." " **BACKGROUND** Please describe your company and your position there. SAP business analyst **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House, and what were your goals? Product costing app - bespoke app for Agrana to calculate sales price of finished products **SOLUTION** How did you select Arcade Dev House and what were the deciding factors? The company won a tender because they offered a solution at competitive price that would include all necessary requirements in terms of frontend & backend Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Several workshops / Creating BRD / Creating SRS / Iterative app development with functional & UAT testing after each stage / Go-live and hyper care. For now we have a service agreement with Arcade. How many people from the Arcade Dev House team worked with you, and what were their positions? Vincent - BA, Sam & Jackie - managers **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The app has been successfully working and going through some transformations (add-ons and performance improvement through archiving/ re-programming) in the last 5 years. This was and remains a vital tool for our commercial team Describe their project management style, including communication tools and timeliness. effective What did you find most impressive or unique about this company? Their competency, attention to details, and soft skills of business analysts were impressive. Are there any areas for improvement or something they could have done differently? In some cases , when I lodge a ticket, I don't get any response for days/ weeks. It would be great, if you can provide a regular feedback on what the status of incident is without me sending a remainder. --- #### Custom Software Dev for Intralogistics Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Aug. 2017 - Mar. 2021 **Project Summary**: Arcade Dev House developed custom software for an intralogistics company. This tool helped in the web application development of the company. The team mainly focused on AWS services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** National Marketing Manager, Dexion Asia Pacific - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — May 26, 2021 **Feedback Summary**: Arcade Dev House's development led to a successful result, which gained wide promotion globally, exceeding the needs and requirements of the internal team. The team was adaptable and flexible in accommodating changes and adjustments in the platform. They were structured, focused, and dedicated. ""Their communication, delivery to deadlines, and responsiveness stood out in the workflow." " **BACKGROUND** Please describe your company and your position there. Global Racking and Storage Manufacturer, National Marketing Manager **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House, and what were your goals? Web Application Development and AWS/Managed Services **SOLUTION** How did you select Arcade Dev House and what were the deciding factors? The company put in the effort pre-sales to understand and deliver concepts and solutions with our management team, giving us confidence in delivery, timeframes and cost. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The project involved delivering a platform that would act as a single source of truth for our country offices, consolidating access to information on our products, files and integrated with our country websites to capture and assign contact form leads which we could distribute to our distributors/franchises automatically. How many people from the Arcade Dev House team worked with you, and what were their positions? Product Owner, Product Manager, UI Designer, Back-End/Front-End Developers and Testers **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? A successful outcome that gained company wide adoption (globally) and integrated seamlessly with our marketing initiatives for lead generation. Describe their project management style, including communication tools and timeliness. Focused Agile development and very quick to make changes on the go. What did you find most impressive or unique about this company? Their communication, delivery to deadlines, and responsiveness stood out in the workflow. Are there any areas for improvement or something they could have done differently? No --- #### Web Dev & Maintenance for Pet Insurance Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: May 2019 - Ongoing **Project Summary**: Arcade Dev House handles ongoing web development services for a pet insurance company. They are in charge of setting up a new site while providing integration and maintenance efforts. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** General Manager, Bow Wow Meow - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 26, 2021 **Feedback Summary**: The new site has been successfully launched with no major issues. Arcade Dev House leads an efficient process in delivering above-average outputs. They also carry a deep understanding of the project, ensuring a seamless engagement thus far. ""They have delivered what we asked for." " **BACKGROUND** Please describe your company and your position there. Pet Insurance, General Manager **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Arcade Dev House? Web Development and Web Maintenance **SOLUTION** How did you select this vendor and what were the deciding factors? Arcade was recommended to us by another supplier Describe the project in detail and walk through the stages of the project. Development of a new pet insurance site, integration with Petsure to our quote tool and the maintenance thereof. How many resources from the vendor's team worked with you, and what were their positions? 2, CEO and Project Manager **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Yes, it was successfully launched and successfully used every day. How effective was the workflow between your team and theirs? Very effective What did you find most impressive or unique about this company? They have delivered what we asked for. Are there any areas for improvement or something they could have done differently? They could have been more well versed in the SEO requirements of the site. --- ## Portfolio & Awards ### Ticked Off - Mobile and Web SaaS Product The uber of repairs and maintenance. Request, approve and track work orders for your retail store or location on your mobile. See live reporting of costs and performance. Manage contractors and track site sign in and out activities. Complete safety audits and log incident reports. Track asset warranties to avoid paying warranty jobs. Manage assets with planned preventative maintenance and integrate your data easily with third-parties integrations such as Xero and Power Bi. ### Lendlease Westconnex - iPad and iPhone App We digitally transformed underground data reporting for Westconnex.Working with LendLease (now Acciona) Samsung Bouygues Joint-Venture, the #ios App and Web Application managed daily approvals to commence Tunneling, and metre by metre reporting on the rock face and drilling. ### Stickytape - Mobile App Stickytape lets you watch, laugh, and reply when it’s convenient. ### Keepcount - Construction Management SaaS Product Keep track of every project dollar. Keep track of every project dollar. Continuing to deliver more value to Keepcount's SaaS customer base. ### My Canary - Web and Mobile App Product The next generation of construction site safety. Construction sites using My Canary are safer. All workers on site can be notified instantly of emergency evacuations and with geofencing signing in and out of sites - all workers can be deemed safe with automatic roll calls. Safety pre-starts and tool box talks are automatically presented to the workforce when signing in to sites. ### Gurulytics - Analytics Web and Mobile Product Making analytics simpler for SME's. As a client of Online Marketing Gurus, using Gurulytics will give you a single sourth of truth to understand the performance of your marketing efforts and funds in the areas of PPC, SEO and Facebook Ads. You'll find metrics that Google Analytics doesn't show such as Domain Ranking, Ahrefs Rank and where your sitting in the search results, every week. Online Marketing Gurus Account Managers notify you each time of success on your smartphone. ### Meelo - Subcontinental Dating App Meelo - Subcontinental Dating App ### Bow Wow Meow Insurance - Web Application Product Relaunching Bow Wow's Insurance purchasing website. Helping integrate, automate and generate insurance policies for this brand leader in a competitive marketplace. Making Pet Insurance fast and understandable with a powerful but user friendly insurance purchasing platform, visitors can quickly find their breed of cat or dog and choose from Bow Wow Meow's insurance packages - littered (no pun intended) with tool tips, and simple visual cues it takes buyers no more than 2 minutes to successfully have signed up for pet insurance and paid.   ### Betfair Delivering intelligence and opportunity to Betfair AU Helping Betfair's marketplace prosper ### ClickFrenzy - Web Application Product Supporting and Managing Click Frenzy's wild events. Continuing to improve each event with features, promotions, tactics and technical support of its millions of visits each event. ### Digital Wallet - Web and Mobile Product Leading the charge towards a cashless economy. Arcade has been a key player assisting the entertainment industry in the push to a cashless economy. ### Industry Recognitions - #3 Best Workplaces in Technology - Great Place to Work Australia ## Key Clients - Lendlease ## Packages ## Locations (7) ### Surry Hills, Australia (Headquarters) - Level 3, 116 Devonshire Street - Surry Hills 2010 - Australia - 10 - 15 employees - Phone: 02 7227 5721 ### Hefei, China - Hefei - Hefei - China - 16 - 20 employees - Phone: 02 7227 5721 ### San Francisco , CA - 44 Montgomery St, San Francisco, CA 94104, United States - San Francisco , CA 94016 - United States - 2 - 5 employees - Phone: 02 7227 5721 ### Seattle, WA - 500 Yale Ave N, Seattle, WA 98109, United States - Seattle, WA 98109 - United States - 2 - 5 employees - Phone: 02 7227 5721 ### South Melbourne, Australia - 91 Tope Street - South Melbourne 3210 - Australia - 6 - 9 employees - Phone: 02 7227 5721 ### Sydney, Australia - Level 6, 66 Clarence Street, Sydney, NSW 2000, AU - Sydney 2000 - Australia - 2 - 5 employees ### Bengaluru, India - Bengaluru - Bengaluru - India - 2 - 5 employees ## Contact Halcrow [Send a message](https://clutch.co/profile/halcrow) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/arcade-dev-house/) - [Facebook](https://facebook.com/arcadedevhouse) - [X](https://twitter.com/ArcadeDevHouse) - [Instagram](https://www.instagram.com/arcade.dev.house/)