Grumspot

BACKGROUND

Please describe your company and position.

I am the Co-Founder & Managing Partner of Ferma Gorata

Describe what your company does in a single sentence.

Ferma Gorata is a Bulgarian farm-to-table meat brand offering high-quality farm-raised meat through butcher shops, online sales, and subscription deliveries. Since 2017, we have focused on responsible animal raising, traceability, quality, and a direct connection with our customers. Our product range includes beef, pork, pasture-raised chicken, premium steak cuts, minced meat, burgers, sausages, slow-cooked meat in jars, and curated meat boxes. 
A key part of our business is our subscription delivery model, which allows customers to receive carefully selected farm-raised meat directly to their homes on a recurring basis. Our mission is to make honest, traceable, and responsibly raised meat more accessible to families across Bulgaria.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grumspot to accomplish?

• Seamlessly migrate our full e-commerce website from WooCommerce to Shopify, including products, content, store structure, redirects, and technical SEO, without losing organic search performance.
• Build a modern, reliable, and conversion-focused Shopify store for our farm-raised meat brand, making it easier for customers to discover products, understand our farm-to-table philosophy, and order online.
• Create and optimize a subscription delivery model for curated meat boxes, allowing customers to subscribe, choose delivery frequency, and manage recurring orders easily, while giving our team a scalable backend.

SOLUTION

How did you find Grumspot?

• Online Search
• Referral

Why did you select Grumspot over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Grumspot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a complete migration of our e-commerce website from WooCommerce to Shopify and the development of a new, modern online store for farm-raised meat products and subscription deliveries. Grumspot handled the full technical migration process, including the transfer of our products, collections, content pages, store structure, customer-facing information, and key e-commerce functionality. 
A very important part of the project was preserving our existing SEO performance during the move from WooCommerce to Shopify. They carefully managed the URL structure, redirects, technical SEO details, and launch process, which allowed us to migrate without losing our organic search performance. In addition to the migration, they redesigned and rebuilt the customer experience on Shopify.
The new store included improved product presentation, clearer navigation, mobile optimization, a smoother checkout journey, and a structure that better explains our farm-to-table brand, our product categories, and our subscription meat delivery model. Another key deliverable was the implementation of subscription-based meat boxes, allowing customers to order curated farm-raised meat deliveries on a recurring basis.
Grumspot helped us create a scalable setup that is easier for customers to understand and easier for our internal team to manage. The final deliverables included a fully functional Shopify store, migrated product and content structure, SEO-safe migration setup, subscription delivery functionality, improved UX and design, mobile-responsive pages, testing, launch support, and a backend that our team can manage much more efficiently than before.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several important measurable outcomes immediately after launch. Most importantly, the WooCommerce to Shopify migration was completed without any loss of our existing SEO positions. Preserving our organic search visibility was one of our biggest concerns, and Grumspot handled the migration in a way that kept our rankings stable after launch. Another strong early result was the launch of our new subscription delivery service.
In the first week after going live, subscriptions already accounted for around 10% of our total monthly online revenue. This was achieved organically, without running advertising campaigns for the new subscription service, which showed that the user experience, product presentation, and subscription flow were clear and effective from day one. The new Shopify store also made our internal operations easier.
Our team can now manage products, content, subscriptions, and orders in a more structured and efficient way compared to our previous WooCommerce setup. Overall, the project was successful because it gave us a more scalable e-commerce platform, preserved our SEO performance, and helped us start generating subscription revenue immediately after launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Grumspot managed the project in a very professional, organized, and patient way. They delivered the agreed items on time and followed all of our requirements carefully, even when some parts of the project required additional explanations, revisions, or attention to detail. Their communication was clear and responsive throughout the entire process.
Whenever we had questions, feedback, or new requests, they listened carefully, explained the options, and implemented the necessary changes quickly and correctly. What we appreciated most was their patience and commitment to meeting every requirement.
The migration from WooCommerce to Shopify was very important for our business, and they handled the process calmly, responsibly, and with great attention to detail. We always felt that they understood our needs and were focused on delivering the best possible result for our brand.

What was your primary form of communication with Grumspot?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was Grumspot’s deep Shopify expertise and their ability to build a fully custom Shopify theme tailored to our business needs. Instead of relying on unnecessary third-party apps, they created a custom solution that gave us more flexibility, better performance, and helped us avoid ongoing app subscription costs.
We were also very impressed by their post-launch support. The team remained available and responsive even during Saturday and Sunday after the website went live, which gave us a lot of confidence during the migration and launch period. Their Shopify knowledge, custom development skills, practical thinking, and commitment to support made them stand out.

Are there any areas for improvement or something Grumspot could have done differently?

We do not have any specific areas for improvement. Grumspot handled the project professionally, delivered everything according to our requirements, and supported us very well throughout the process and after launch. The communication, technical execution, attention to detail, and post-launch support were all excellent. We are very satisfied with the collaboration and would not change anything significant about the way the project was managed.

BACKGROUND

Please describe your company and position.

I am the Co-founder & CMO of NGX

Describe what your company does in a single sentence.

NGX has created the world's first and only genetically persoanalised nutrition shake. Using insights from DNA testing we boost the nutrients which you uniquely need to mitigate the risk of chronic illnesses such as alzeimers, dementia and heart conditions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grumspot to accomplish?

• Web design
• Web development

SOLUTION

How did you find Grumspot?

UpWork

Why did you select Grumspot over others?

• High ratings
• Company values aligned
• Professionalism when interviewing

How many teammates from Grumspot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged with Grumspot to assist us with our brand pivot into the longevity market by way of designing and developing new, more dynamic and powerful landing pages to both boost our conversion rate versus previous designs and to be able to display more complex information in such a way which is easy to users to digest. It is important to us that the backend was to be built well so that we can adjust content quickly to remain agile which Grumspot did very well. Additionally we needed our web performance (page speed, etc) to be improved from previous versions in the past which was also achieved. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We launched the new pages designed and developed by Grumspot which by far outperformed anything we had in the past. Performance being conversion rate which has over doubled and has allowed for us to boost marketing spend and our revenue subsquently. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was one of the best things about working with Grumspot. Often, in my experience vendors have poor communication and expectation management. Whereas with Grumspot our expectations were managed perfectly and communication was consistent which allowed for us not to be slowed down on our other ongoing projects. Timelines were also exceeded, meaning that projects were completed prior to deliverable dates. This was refreshing considering in my experience vendors often deliver late and require a lot of feedback from internal QA to ensure the deliverables are properly met.; whereas QA with Grumspot was quick as there were no bugs or issues to be found. A perfectly executed job.

What was your primary form of communication with Grumspot?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Critical and lateral thinking. If our briefs could be improved, they communicated what we have missed to deliver something beyond our scope. 

Excellent deliverables and time keeping. Both delivering before the due date and delivering work that has zero errors/bugs.

Are there any areas for improvement or something Grumspot could have done differently?

No, it was exceptional end-to-end.

BACKGROUND

Please describe your company and position.

I am the CEO of Dynamic Pricing Ltd.

Describe what your company does in a single sentence.

We develop AI models for dynamic pricing to help e-commerce business automate the process, get more profit, revenue and orders utilizing cutting edge technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grumspot to accomplish?

• To integrate our Web application with Shopify

SOLUTION

How did you find Grumspot?

Referral

Why did you select Grumspot over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Grumspot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Implement Shopify authentication
• Implement the Shopify installation & OAuth2 flow in the Dynamic Pricing Java backend
• Implement storage & correlation of a Shopify access token and a DynPrSessionId
• Have the merchant land on the home screen upon installation/access from Shopify

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful tenant creation and login to Dynamic Pricing AI Application from Shopify using the Shopify credentials. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• The project managment went very shoothly. 
• Grumspot got quickly what we need.
• They provided detaild specification on all the steps before fullfilling. 
• The deliverables and the time frame were met. 

What was your primary form of communication with Grumspot?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Grumspot's team has vast expertise and knowledge in the Shopify ecosystem. They are very talented and responsible. We were lucky that they not only understand the technologies but also the business impact of their work.

Are there any areas for improvement or something Grumspot could have done differently?

To keep up the good work.

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer of a loyalty and retention platform

Describe what your company does in a single sentence.

We are a dedicated enterprise loyalty and retention platform that just works. Build a deeper relationship with your customers – without drowning in tech.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grumspot to accomplish?

• Develop a Shopify app

SOLUTION

How did you find Grumspot?

UpWork

Why did you select Grumspot over others?

• Pricing fit our budget
• Great culture fit
• Knowledgeable

How many teammates from Grumspot were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Grumpsot built a Shopify app to connect our product into the Shopify ecosystem. This involved developing a backend plus the infrastructure work to deploy it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Grumspot successfully developed, tested, and deployed the work on time, it perform well and appears stable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered perfectly on time and were very responsive to our queries and helpful with requests for adjustments.

What was your primary form of communication with Grumspot?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very competent team who do the work diligently and professionally while still maintainting an agile approach to accomodating changing business needs.

Are there any areas for improvement or something Grumspot could have done differently?

No, it has been an ideal project.

BACKGROUND

Please describe your company and position.

I am the Manager of Spoon GmbH

Describe what your company does in a single sentence.

We are fashion brand for high quality chlothes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grumspot to accomplish?

• Create a web shop
• help us with online infrastructure development
• using as supplier of online app

SOLUTION

How did you find Grumspot?

Referral

Why did you select Grumspot over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Grumspot were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

create new web shop, with all infrastructure connectivity to logistics and sales chanels

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ready to use online shop

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were on time and fast reacting of any our request. We meet a great support and understanding of any matter on the project. As a fact we continue to use their services. Great team and attitude to customer needs.

What was your primary form of communication with Grumspot?

In-Person Meeting

What did you find most impressive or unique about this company?

We're impressed with their professionalism and quick reaction times to issues and requests.

Are there any areas for improvement or something Grumspot could have done differently?

At the moment they should try to keep this level of services.