GOTOMA Software House

BACKGROUND

Please describe your company and position.

I am the CEO of Braciaktrans Sp. z o.o.

Describe what your company does in a single sentence.

Passenger transportation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOTOMA Software House to accomplish?

• Application production

SOLUTION

How did you find GOTOMA Software House?

Referral

Why did you select GOTOMA Software House over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from GOTOMA Software House were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Collaboration Review: Reservation and Payment System for Braciaktrans
Contractor: Gotoma
Client: Braciaktrans
Project: Comprehensive sales platform (mobile app + web system)
Detailed Scope of Work
The collaboration with Gotoma covered the full product lifecycle – from carrier needs analysis to system implementation and maintenance. Key areas of work included:

• UX/UI Design: Creating an intuitive interface that allows passengers to purchase tickets in less than 60 seconds. The design took into account the specifics of route trips (selection of stops, dates, and times).
• Booking Engine: Building an advanced backend that manages real-time seat availability, taking into account various vehicle types and dynamic timetables.
• Payment System Integration: Implementing secure payment gateways (e.g., BLIK, fast transfers, cards), enabling immediate payment for reservations without leaving the app.
• Ticketing System Automatic generation of electronic tickets sent via email and available within the application.
• Braciaktrans Administration Panel: A tool for managing ticket prices, generating sales reports, and analyzing trip occupancy.

Summary of Key Results
Implementing the system provided by Gotoma brought tangible operational and branding benefits to Braciaktrans:

• Key Area
• Result
• Sales
• Transition from a telephone booking model to full 24/7 automation, which increased the number of bookings outside office hours.
• Customer Service
• Reduced passenger check-in times and eliminated errors in manual bookings.
• Finance
• Improved cash flow thanks to advance payments (reducing the number of so-called "empty bookings"). Analytics
• Access to precise data

"Gotoma demonstrated a deep understanding of the specifics of the transportation industry. The system delivered is not just an application, but a complete business tool that has allowed Braciaktrans to reach a higher level of digital passenger service. Timeliness, responsiveness, and high-quality code are the hallmarks of this collaboration."

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project not only modernized the image of Braciaktrans, but above all secured the company's revenues through a prepayment system and allowed for the scaling of the business without the need to employ additional dispatchers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The greatest asset of Gotoma's project management was predictability. As a client, we knew exactly where we were at, which allowed us to plan marketing campaigns and employee training with confidence.

What was your primary form of communication with GOTOMA Software House?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

If I were to point out one element that made Gotoma stop being an "ordinary software house" and become a strategic partner for Braciaktrans, it would be their approach to "dirty work in the field" and not just writing code in an air-conditioned office.

Are there any areas for improvement or something GOTOMA Software House could have done differently?

We appreciate your promptness in delivering new features, but in the future, we'd prefer to receive the product a few days later, but with the guarantee of passing your rigorous internal testing path. This allows us to focus on testing the business logic rather than catching minor technical bugs.

BACKGROUND

Please describe your company and position.

I am the Ceo of Foodapka

Describe what your company does in a single sentence.

FoodApka is a modern benefits platform that provides companies with comprehensive services and employee confidentiality. It offers linking solutions for businesses, food services, and catering providers, convenient budgeting solutions for food management, and consistent, predictable service volumes for food service partners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOTOMA Software House to accomplish?

• Analysis and verification of mobile application functionality
• Application update / library upgrade
• Technical support and maintenance of the mobile application

SOLUTION

How did you find GOTOMA Software House?

Referral

Why did you select GOTOMA Software House over others?

• Pricing fit our budget
• Good value for cost

How many teammates from GOTOMA Software House were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The aim of the project is to comprehensively update and optimize the Foodapka mobile application (Android, Huawei and iOS), including improving performance, stability, UX/UI, and implementing new functionalities supporting benefit programs and restaurant partner services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the project implementation, regular communication was maintained with the contracting team, including progress reporting at each stage of implementation.

After each stage, detailed technical and analytical reports were prepared and sent via email to the client's responsible parties. The reports included:

• description of completed tasks,
• status of individual functionalities,
• list of fixed bugs and implemented fixes,
• test data (QA, performance, compatibility),
• recommendations and action plan for the next stage,
• screenshots and technical logs from the implementation process.

Thanks to this reporting system, I had full transparency and the ability to continuously review progress and approve subsequent project phases.
All key decisions and implementations were confirmed via email, ensuring complete documentation of the project's progress.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The contractor's team demonstrated a very high level of professionalism, communication, and punctuality at every stage of the project. The entire process was conducted in a well-organized and transparent manner, in accordance with the established schedule.

All stages – from analysis and preparation of the environment, through implementation, testing, to production deployment – ​​were completed on time, without delays and in accordance with the agreed scope of work (Scope of Work).

The team responded quickly and flexibly to our needs, taking into account both ongoing comments and suggestions for functional improvements. Communication flowed smoothly, and all technical issues were discussed in a substantive and detailed manner.

Progress reports and stage summaries were sent in a timely manner via email, with a detailed description of the tasks completed and corrections made.

We are very pleased with the quality of the collaboration, the timeliness, and the team's commitment. The project was carried out exemplarily, and the results of the update fully met our expectations.

What was your primary form of communication with GOTOMA Software House?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by the team's approach to the project – from day one, complete commitment, responsibility, and attention to detail were evident.
The company demonstrated a high level of professionalism, excellent work organization, and a rapid response to all comments and needs.

The accuracy and detail in the execution of tasks also deserve special recognition – each stage was meticulously crafted and thoroughly documented.
The entire project was completed quickly, efficiently, and fully in line with our expectations.

This combination of professionalism, communication skills, and speed of action made the cooperation run exceptionally smoothly, and the final results exceeded our expectations.

Are there any areas for improvement or something GOTOMA Software House could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the Internet Sales Manager of GRUPA IGUANA SP Z O.O.

Describe what your company does in a single sentence.

Catering equipment, sale of Premium household appliances, ventilation and air conditioning, CNC machining.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOTOMA Software House to accomplish?

• Building an efficient, fast and BrandBook-compliant online store
• Increasing online sales
• More effective customer service

SOLUTION

How did you find GOTOMA Software House?

Referral

Why did you select GOTOMA Software House over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Business and personal values ​​were in line with my needs and expectations

How many teammates from GOTOMA Software House were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The task was to create an efficient and fast online store with PREMIUM AGD brands. The activities began with planning and workshops, in which all the details of the project were discussed along with the cost estimate. At the stage of building the store, I was constantly informed about the progress and participated in the process of possible changes. Together we chose the best business directions and their implementation was carried out on time. As a result, I received an efficient online store and a more professional tool for customer service and thus increased sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. More orders, closed baskets and thus more profit
2. More positive customer reviews about the look and functionality of the store.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the items on time. My needs were first discussed in detail and then the individual solutions were presented to me. I have no complaints about the project management.

What was your primary form of communication with GOTOMA Software House?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive was the meticulousness of the design. Not a single detail was overlooked.

Are there any areas for improvement or something GOTOMA Software House could have done differently?

I believe that if something is working super well you shouldn't interfere with it.

BACKGROUND

Please describe your company and position.

I am the Owner of Ad Astra

Describe what your company does in a single sentence.

Ad Astra is a digital marketing agency that helps businesses grow through data-driven SEO, high-performance PPC campaigns, and strategic social media management. We also provide marketing consulting services tailored to each client's goals and market position.

With a strong focus on measurable results and transparent communication, we combine technical expertise with creative thinking. Our agency name, “Ad Astra” (Latin for “to the stars”), reflects our mission: to take brands to new heights through digital excellence. We work with companies of all sizes – from local businesses to national e-commerce stores – and deliver marketing strategies that are as bold as they are effective.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOTOMA Software House to accomplish?

• The main project we worked on was the development of our agency's website from scratch.
• Project also included the creation of a complete visual identity.

SOLUTION

How did you find GOTOMA Software House?

Referral

Why did you select GOTOMA Software House over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Summary
The main project we worked on was the development of our agency's website from scratch, including the creation of a complete visual identity. The website was built using React and reflects our brand's space-themed concept and strategic positioning.

Project Details
Both the website and the visual communication were delivered with great attention to detail. Throughout the entire collaboration, the communication was smooth, transparent, and highly professional. The project was completed on time and within the agreed budget.

Why They Stood Out
What really stood out was the team's professionalism and the refined approach they brought to every part of the process — from clear and structured communication to full transparency in project execution. Their ability to translate our vision into a cohesive, high-quality product was outstanding.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the new website and visual identity, we observed several measurable improvements:

Increased brand trust and engagement from potential clients, especially on our contact and service pages

We also received positive feedback from clients and partners, who praised the professional and cohesive brand image

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all parts of the project were delivered within the agreed timeline. Throughout the entire process, I was kept up to date on progress and milestones. The team maintained clear and consistent communication, which made the collaboration smooth and predictable.

What was your primary form of communication with GOTOMA Software House?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was the exceptional level of professionalism across every aspect of the collaboration — especially their clear communication and commitment to delivering the project on time and exactly as agreed. I genuinely can’t point to a single shortcoming in working with GOTOMA, everything was executed flawlessly.

Are there any areas for improvement or something GOTOMA Software House could have done differently?

As I said - everything was executed flawlessly.

BACKGROUND

Please describe your company and position.

I am the CEO of Codarius.com

Describe what your company does in a single sentence.

Codarius.com is a profesionall e-commerce platform that lets sell online and grow a busines

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOTOMA Software House to accomplish?

The goal was to successfully upgrade from version 1 to version 2, delivering a fully functional and stable release built on the latest technologies. This upgrade will enhance performance, scalability, and security while ensuring compatibility with modern standards and practices.

SOLUTION

How did you find GOTOMA Software House?

Online Search

Why did you select GOTOMA Software House over others?

• Great culture fit
• Good value for cost

How many teammates from GOTOMA Software House were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Project Summary:
  • The software house successfully rebuilt our Codarius.com generation platform from scratch using the Symfony framework. 
  • The project involved migrating existing functionalities while enhancing the system's performance, scalability, and user experience. 
  • The new platform supports the rapid creation of eShops, offers advanced customization options, and integrates seamlessly with third-party payment and shipping solutions.
• Feedback:
  • Working with Gotoma was a fantastic experience. They demonstrated deep expertise in Symfony and were highly professional throughout the entire project. From the beginning, their team was attentive to our needs and delivered key milestones on time, ensuring the platform would be fully operational by the target date.
• Key Deliverables:
  • Rebuilt platform architecture for better scalability and performance.
  • Significant improvements in system performance, ensuring faster load times and optimized resource management.
  • Enhanced customization features for users.
  • Seamless integration with multiple payment gateways and shipping providers.
  • Improved security and data management.
  • Comprehensive testing and debugging to ensure system stability.

Their communication was top-notch, and they were always available to address questions or provide updates. The final product exceeded our expectations, providing a robust and reliable system that is future-proofed for ongoing growth. Overall, we highly recommend Gotoma for any company looking to develop or modernize their platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Significant improvements in system performance, including faster load times and optimized resource management.
• Improved SEO parameters, leading to better search engine visibility.
• Full reliability with almost zero downtime or disruptions since launch.
• Faster data exchange with third-party partners, ensuring smoother operations and better efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management from Gotoma was outstanding. They consistently delivered all items on time, adhering to the agreed-upon schedule. Each milestone was clearly outlined, and they kept us informed throughout the process, ensuring there were no unexpected delays.

In terms of responsiveness, they exceeded our expectations. Their team was always available to address our questions and concerns, often providing solutions or updates much faster than we anticipated. They were proactive in identifying potential issues and always prioritized our needs, making adjustments quickly and effectively when required. This made the collaboration smooth and stress-free.

What was your primary form of communication with GOTOMA Software House?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

GOTOMA Software House's impressive company culture truly shines through in their collaboration. Its team is professional, approachable, and highly motivated to deliver results. They fostered an open and transparent working relationship, which made it easy to align our goals.

Their communication was top-notch. We were kept in the loop at every stage of the project, and they made sure all our concerns were addressed promptly. Whether through regular progress updates or quick responses to our questions, their clear and timely communication ensured we always knew what was happening and felt confident about the direction of the project.

Many thanks to Witek, Leszek, Tomek, Michał and Magda!

Are there any areas for improvement or something GOTOMA Software House could have done differently?

They have big demand for their services, so we had to wait in the beginning for kick off.

BACKGROUND

Please describe your company and position.

I am a project investment specialist at Lipińscy Domy

Describe what your company does in a single sentence.

An architectural office designing single-family homes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOTOMA Software House to accomplish?

• creating a website with a shop and an advanced search engine
• technical support for the website
• SEO corrections on the site according to the guidelines of the specialist
• product listings from the database

SOLUTION

How did you find GOTOMA Software House?

Online Search

Why did you select GOTOMA Software House over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned
• good vibes

How many teammates from GOTOMA Software House were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gotoma prepared an extensive website with house designs for our design office, containing a landing page, an online store with a search engine and an image section with articles and a blog. We received a dedicated CMS based on Symfony to manage the website.

Our graphic designer provided Gotoma with a graphic design that was perfectly executed.

Gotoma adapted the entire product database (house designs and catalogs with house designs) from our old website and adapted it to the new form of presentation. The guide content and articles were also transferred and organized according to the new scheme.

The website has many functionalities such as:

• an animated slider
• downloading PDF files
• galleries of visualizations and drawings of projects
• an interactive map, contact forms, user accounts
• the ability for users to create galleries with photos of their houses
• the ability to comment
• an overlay containing a ruler for measuring distances on house plans and search engines
• supporting the store with the ability to search by many parameters and by categories
• as well as an advanced contextual search engine searching for content and products throughout the website.

CMS allows us to add and modify content, products, manage promotions with the option to program their duration, and manage user comments and galleries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After several failed attempts to cooperate with other companies, we received a responsive, modern website with a store that fulfills the image role but also allows us to sell projects. It is easy to use for our customers, which we have confirmed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The price negotiations took place in a friendly atmosphere, and the contract was not overly complicated.

The project manager brilliantly managed the coordination of work and conveyed to us in clear language all the intricacies of the project. All the IT specialists we talked to were fully committed to our project and always found a solution that satisfied us.

Most stages were completed on time. We were in constant contact with the company's employees and whenever there were any doubts, they contacted us immediately. The work went smoothly and in a pleasant atmosphere.

We appreciate the company's openness to negotiations, because with such a large project, there were some minor corrections during its duration.

The current cooperation, although significantly reduced, is running smoothly and without any complications.

What we really like about the cooperation with Gotoma is their flexible approach to the client and the fact that we have never heard that something cannot be done.

What was your primary form of communication with GOTOMA Software House?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

There are several elements that distinguish Gotoma:

• High qualifications of all employees
• Commitment to the project
• Excellent organization of work and exchange of information
• Flexible approach and openness to the needs of the client
• Nice working atmosphere

Are there any areas for improvement or something GOTOMA Software House could have done differently?

Basically, everything suited us.

BACKGROUND

Introduce your business and what you do there.

I’m the head of IT of a corrugated boxes import company. We’re headquartered in Switzerland and present in five countries in Europe. I’m responsible for three plants in Poland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GOTOMA Software House?

We had a unique internal software system for our type of company. We had 7–10 people internally and needed someone to support our activity.

SOLUTION

What was the scope of their involvement?

GOTOMA Software House has extended our team with programmers. They work on our projects to develop software applications organically. For example, we started a new transportation app two years ago. After one year, we went live. We’re currently on the third version and have the following four versions planned for the next 2–3 years.

The programmers are close to the business issues, so the solutions are very detailed. They handle all the data quality, insights, and technical support.

What is the team composition?

We’ve hired four teammates from GOTOMA Software House.

How did you come to work with GOTOMA Software House?

They responded to our advertisement. We were looking for a new employee, and they contacted us. We hadn’t considered that cooperation model, but they came to visit and did a nice presentation.

What is the status of this engagement?

We started working with them in January 2018, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m 400% sure that the transportation platform generated the project's total cost after one year of operation.

How did GOTOMA Software House perform from a project management standpoint?

We have good communication with the owner.

What did you find most impressive about them?

Their focus isn’t to take money from us; they’re reliable and oriented to long-term cooperation. Moreover, they pay attention and try to solve any problems.

Are there any areas they could improve?

Our only issue was with a programmer who wasn’t skilled enough from our perspective. However, we recognized that the project was more demanding than expected.

Do you have any advice for potential customers?

Pay attention to the work environment.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of an electrical services company. We offer comprehensive services in the field of electrical installations, BMS systems, photovoltaics, heat pumps, and industrial automation, ensuring the comfort, safety, and energy efficiency of our customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GOTOMA Software House?

We needed help building a website and optimizing it for Google.

SOLUTION

What was the scope of their involvement?

GOTOMA Software House has built a website that serves as our business card on the internet and allows clients to contact our company. The team also provides ongoing maintenance for the website. If any problems arise, we inform them of the issue, and they promptly resolve it. Additionally, if we have any specific needs, they make the necessary changes to accommodate our requirements.

What is the team composition?

I'm unsure about the number of teammates from GOTOMA Software House assigned to our project.

How did you come to work with GOTOMA Software House?

We found them through a referral. We chose them because they were close to our geographic location, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We've spent less than $10,000.

What is the status of this engagement?

We started working with them in January 2023, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received our first client through the website about five months after the launch.

How did GOTOMA Software House perform from a project management standpoint?

GOTOMA Software House delivers according to the schedule. We have in-person meetings.

What did you find most impressive about them?

They're kind people.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Please describe your company and position.

I am the Head of E-commerce of a beauty & cosmetics company 

Describe what your company does in a single sentence.

Cosmetics production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GOTOMA Software House to accomplish?

• Magento bug fixing
• Implementation of figma mockups
• Magento integration with ERP
• Creation of a multistore for Farmona brands along with the implementation of figma mockups

SOLUTION

How did you find GOTOMA Software House?

Referral

Why did you select GOTOMA Software House over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• flexible

How many teammates from GOTOMA Software House were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Fixing bugs and developing new solutions
• Integration with ERP and development of custom solutions
• Multistores for Farmona brands

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• fixing the system
• implementation of integration

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they deliver on time and, at the same time, are flexible when it comes to changing the approach on the client's side

What was your primary form of communication with GOTOMA Software House?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their ability to cope with a difficult and changing client environment.

Are there any areas for improvement or something GOTOMA Software House could have done differently?

Nope, they do a great job!