Globalware Solutions

BACKGROUND

Please describe your company and position.

I am the CEO of Viista IT PVT LTD

Describe what your company does in a single sentence.

We are a marketing and technology company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Globalware Solutions to accomplish?

• create a booking system for containers

SOLUTION

How did you find Globalware Solutions?

Referral

Why did you select Globalware Solutions over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Globalware Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DepotBooking.com has fundamentally transformed how we manage our depot logistics. What used to be a manual, time-consuming, and fragmented process — involving endless calls, unclear availability, and pricing ambiguity — is now a seamless, 3-minute transaction.

Key Deliverables We Received:
Fully functional booking dashboard to manage container space in real time
Depot search functionality with live availability and location-based filters
Instant booking and confirmation system with e-invoicing
Secure online payment integration with transaction history
Communication tools for depot interaction and photo-sharing (for proof of delivery or condition)
Admin dashboard for analytics, past booking logs, and audit trails
User management module to onboard our internal team and grant different access levels

What Stood Out:
Speed & Simplicity: We were able to book space at a partner depot in under 3 minutes — no back-and-forth calls or unclear documentation.
Transparency: Clear pricing breakdowns, visible availability, and digital confirmations made it easy to plan container movements accurately.
Cost Efficiency: By optimizing our planning, we reduced last-minute storage surcharges and avoided missed slots — saving both time and money.
Customer Support: The onboarding team was responsive, offered a live demo, and worked closely with us during the initial weeks.
Custom Features: We requested multi-depot management access and the team delivered it as part of our rollout.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Business Impact:
35% reduction in time spent on depot coordination
Increased booking accuracy and fewer missed or double-booked slots
Improved client satisfaction due to predictable timelines and less chaos at pickup points
Better internal communication, with all logistics managers accessing a shared booking platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with the Globalware Solutions team was a masterclass in structured, transparent, and agile project management. We were impressed by the clarity of communication, well-defined milestones, and their understanding of logistics-specific pain points. It wasn’t just about delivering a tech platform, it was about solving real operational bottlenecks, and their approach reflected that from day one.

What was your primary form of communication with Globalware Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We had two detailed workshops where the team actively listened to our unique depot booking workflows.
They asked the right questions and challenged assumptions to ensure they were solving root issues.
A detailed scope document and flowchart were provided, capturing every edge case we hadn’t even considered.

Are there any areas for improvement or something Globalware Solutions could have done differently?

We believe the service so far was well put together for us, so no such suggestions.