GIM Agency

BACKGROUND

Please describe your company and position.

I am the Admin Supervisor of SkoReal

Describe what your company does in a single sentence.

Real Estate Agency in Thessaloniki Greece

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Increase Organic Traffic
• Increase organic Leads

SOLUTION

How did you find GIM Agency?

Online Search

Why did you select GIM Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Phase 1: Technical Audit & Migration Recovery
Objective: To repair damage from the previous redesign, fix migration errors, and establish a healthy technical foundation. Key Deliverables:

Comprehensive Technical Audit: Analysis of the new site architecture vs. the old site (using dev team data) to identify crawl errors.

Redirection Recovery Plan: Mapping old URLs to new ones and implementing 301 redirects to fix 404 errors and broken chains.

Information Architecture Restructuring: Reorganizing the site structure and area categorization (taxonomy) to eliminate duplicate pages/URLs.

Competitor Sitemap Analysis: Reviewing competitor structures to identify gaps in the Skoreal hierarchy.

Phase 2: On-Page & Local SEO Strategy
Objective: To dominate local search intent for key transactional keywords (Buy/Rent in Thessaloniki). Key Deliverables:

Reverse Keyword Research: Using Ahrefs to identify high-potential keywords and spot keyword cannibalization issues.

Local "Money Page" Optimization: Optimizing metadata, heading structures (H1-H6), and content for core keywords (e.g., "Apartments for rent Thessaloniki").

Area-Specific Landing Pages: Creation of dedicated pages for specific neighborhoods (e.g., Toumba, Kalamaria) to capture hyper-local traffic.

Google Business Profile (GBP) Optimization: Enhancing the profile and implementing a "Review Acquisition Playbook" to boost local pack rankings.

Phase 3: Content Marketing & Automation (AI-Driven)
Objective: To build Topical Authority and E-E-A-T (Experience, Expertise, Authoritativeness, and Trustworthiness) at scale. Key Deliverables:

Real Estate Content Hub: Development of a blog section covering 3 key pillars: Buying/Renting guides, Legal advice, and Investor solutions.

Production of 33 High-Value Articles:

Methodology: Utilized a Custom GPT ("Content Architect") for drafting to ensure consistency and speed.

Quality Control: Manual "Expert Content Review" by Skoreal professionals to ensure accuracy and meet E-E-A-T standards.

Entity-Based Topic Modeling: Mapping entities and queries per neighborhood to cover all relevant semantic topics.

Phase 4: Technical Innovation & Interlinking
Objective: To maximize crawl efficiency and user engagement through advanced automation. Key Deliverables:

GPT-Assisted Page Factory: Creation of variable-based templates to generate unique, consistent content for local pages at scale.

Automated Internal Linking: Implementation of a system to link pages based on user intent, keyword clusters, and semantic relevance.

Schema Markup & Structured Data: Implementation of advanced schema to help search engines understand real estate listings and entities.

Phase 5: Off-Page SEO & Digital PR
Objective: To increase domain authority despite a limited budget. Key Deliverables:

Digital PR & Outreach: Contacting journalists to present the Content Hub as a data source for real estate news.

Citation Management: Updating and unifying business listings across major directories (Spitogatos, Spiti24, XO.gr) to ensure NAP (Name, Address, Phone) consistency.

Phase 6: Analytics, Reporting & Conversion Tracking
Objective: To track ROI and business impact effectively. Key Deliverables:

Analytics Setup: Configuration of GA4 and Google Search Console.

Conversion Tracking: Setup of specific events: Phone calls, Submission forms (Assignment, Sale, Rent, Demand).

Monthly Reporting: Monitoring of Rankings (Top 3 focus), Organic Traffic (+200% target), and Leads (+10% target).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They took the site from “not competitive” after a bad migration to strong market visibility and real business impact: organic users grew +497%, key lead actions increased +942%, and core money keywords moved into the Top-3 (e.g., “buy a house Thessaloniki” #49 → #2). That translated into YoY growth in sales (+22%) and rentals (+15%) with a very strong ROI.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ran it in clear phases. Fixed the migration first, then scale performance. We delivered the critical technical fixes quickly (redirects/404s/duplicates/structure), reported progress monthly, and adjusted priorities based on what the data showed. They were also realistic about constraints (limited off-page budget) and focused on what would actually move rankings and leads.

What was your primary form of communication with GIM Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They don’t just “do SEO”! They solve underlying issues, then build a system that scales and leads to real ROI.

Are there any areas for improvement or something GIM Agency could have done differently?

No not really

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Kookooshop.gr

Describe what your company does in a single sentence.

Kookoo is an eCommerce brand promoting sexual wellness and intimacy through thoughtfully curated lifestyle products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Reposition the brand from a women’s fashion eCommerce into a sexual wellness and intimacy-focused brand.
• Establish Kookoo as a recognized reference brand for sexual wellness and intimacy within the Greek market.
• Continue building Kookoo into the leading Greek brand that promotes sexual wellness as a modern lifestyle.

SOLUTION

How did you find GIM Agency?

Referral

Why did you select GIM Agency over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GIM Agency supported Kookoo through a comprehensive brand, performance marketing, and strategic growth transformation. The scope of work included repositioning the brand from a women’s fashion eCommerce into a sexual wellness and intimacy-focused business, while ensuring a respectful, compliant, and modern brand identity.

In parallel with paid digital advertising, GIM provided ongoing SEO strategy and implementation, helping improve organic visibility, content structure, and search performance within a highly competitive and sensitive category.

Beyond marketing execution, the team acted as a strategic business partner, offering consulting on eCommerce growth, customer journey optimization, product positioning, and overall business decision-making.

Key deliverables included market and audience analysis, brand and SEO strategy, advertising account structure and optimization, creative and messaging guidance aligned with platform policies, continuous performance monitoring, business insights, and detailed reporting.

The collaboration is ongoing and focused on sustainable growth, brand authority, and positioning sexual wellness as a modern lifestyle category in the Greek market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration led to a successful brand transformation, with Kookoo clearly repositioned from a fashion-focused eCommerce into a recognized sexual wellness and intimacy brand within the Greek market.

Following this repositioning, the business experienced consistent growth in qualified traffic, improved conversion quality, and stronger customer engagement across paid and organic channels.

Performance marketing efforts resulted in improved advertising efficiency, with better ROAS, more accurate audience targeting, and scalable campaign structures suitable for a sensitive and regulated category.

SEO initiatives contributed to increased organic visibility and stronger search presence for key wellness-related terms, supporting long-term growth beyond paid media.

Overall, the project delivered sustainable performance improvements, clearer brand positioning, and a solid foundation for continued growth and market leadership.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GIM Agency demonstrated strong project management throughout the collaboration. Deliverables were consistently planned and delivered on time, with clear timelines and well-defined priorities.

Communication was structured and responsive, with regular virtual meetings and prompt follow-ups via email or messaging tools. The team was proactive in identifying opportunities, addressing challenges, and adapting quickly to changing business needs.

Overall, GIM operated as an extension of our internal team, showing flexibility, accountability, and a strong understanding of both strategic objectives and day-to-day execution requirements.

What was your primary form of communication with GIM Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stand out most is GIM Agency’s ability to combine strategic thinking with hands-on execution, especially within a sensitive and highly regulated market like sexual wellness.

They demonstrated a deep understanding of both business fundamentals and performance marketing, allowing them to act not just as a marketing vendor, but as a true strategic partner. Their ability to translate brand vision into measurable growth, while remaining compliant and respectful, was particularly impressive.

Are there any areas for improvement or something GIM Agency could have done differently?

Given the complexity of the market and the ongoing nature of the collaboration, there are no major areas for improvement. As with any long-term partnership, there are always opportunities to further refine processes and explore new growth initiatives, which GIM has consistently been open to discussing and improving together.

BACKGROUND

Please describe your company and position.

I am the General Manager of FANTASY SHOP

Describe what your company does in a single sentence.

We are the Gateway to the Fantasy World and currently one of the bigest hobby store in Greece, based in Athens.We specialise in miniature strategy games, card games, board games, modeling supplies, collectibles etc. with immediate availability and good prices.We address both to consumers and partners with related businesses, ensuring immediate availability of quality products and new releases.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Increase Organic Traffic and Visibility
• Optimize Conversion and Sales from Organic Traffic
• Strengthen Brand Authority and Online Presence

SOLUTION

How did you find GIM Agency?

Referral

Why did you select GIM Agency over others?

Company values aligned

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The objective of this engagement is to improve the e-shop’s organic search performance, increase qualified traffic, and drive more conversions and revenue. The SEO agency (GIM Agency) will provide a comprehensive, data-driven strategy covering technical, on-page, and off-page SEO.

1. SEO Audit & Strategy Development

Purpose: Identify current strengths, weaknesses, and opportunities to create a clear roadmap for SEO improvements.
Deliverables:

Comprehensive website SEO audit (technical, on-page, off-page, content, and UX analysis)

Competitor analysis and benchmarking

Keyword research and mapping (product pages, category pages, long-tail keywords)

SEO strategy document with prioritized action plan and KPIs

2. Technical SEO

Purpose: Ensure the website is fully optimized for search engine crawling, indexing, and user experience.
Deliverables:

Site architecture optimization (URL structure, internal linking, navigation)

Page speed and performance optimization

Mobile-friendliness and responsive design checks

Fixing crawl errors, broken links, and duplicate content

Schema markup / structured data implementation

3. On-Page SEO

Purpose: Optimize existing content and product pages to rank higher in search results.
Deliverables:

Meta titles, descriptions, and headings optimization

Image optimization (alt text, file size, loading speed)

Content optimization for high-intent keywords

Creation of optimized product and category page templates

UX and conversion-focused recommendations

4. Content Strategy & Development

Purpose: Strengthen brand authority, attract new customers, and improve organic rankings.
Deliverables:

Content gap analysis and keyword-driven content plan

Blog articles, buying guides, and product descriptions

Optimized landing pages for promotional campaigns

Internal linking strategy to boost authority distribution

5. Off-Page SEO & Link Building

Purpose: Improve domain authority and brand visibility through high-quality backlinks.
Deliverables:

Backlink audit and disavow of toxic links

Outreach for guest posts and strategic partnerships

Link-building campaigns targeting niche-relevant authoritative sites

Brand mentions and citation management

6. Local SEO (if applicable)

Purpose: Improve visibility in local searches and drive foot traffic for physical stores.
Deliverables:

Google Business Profile optimization

Local citations and directory submissions

Local content creation

Reviews and reputation management support

7. Analytics, Reporting & Ongoing Optimization

Purpose: Monitor performance, track ROI, and continuously refine SEO efforts.
Deliverables:

Monthly performance reports (traffic, rankings, conversions)

Google Analytics and Search Console setup/monitoring

KPI tracking for organic traffic, keyword rankings, and conversion rates

Quarterly strategy review and optimization plan

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Organic Traffic Growth

Metric: Percentage increase in monthly organic visitors

Example: Organic traffic increased by 65% over 6 months

Keyword Rankings Improvement

Metric: Number of targeted keywords ranking in top 10 search results

Example: 50+ product and category keywords moved to page 1 of Google

Revenue and Conversion Rate Increase

Metric: Percentage growth in sales from organic traffic

Example: Organic revenue increased by 40%, conversion rate improved from 1.8% to 2.5%

Improved Site Health & Technical Performance

Metric: Page speed scores, crawl errors, mobile usability

Example: Core Web Vitals score improved from 45 to 85; broken links reduced by 90%

Backlink & Authority Growth

Metric: Increase in domain authority and quality backlinks

Example: 75+ high-quality backlinks earned, domain authority increased from 25 to 38

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GIM Agency demonstrated a high level of project management efficiency throughout the engagement. They maintained a structured and transparent workflow, ensuring that all deliverables were completed on time and aligned with the agreed-upon milestones.

What was your primary form of communication with GIM Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Data-Driven Approach

GIM Agency stands out for its analytical rigor. Every recommendation, optimization, and strategy was backed by data, ensuring that decisions were measurable and results-focused rather than based on assumptions.

Comprehensive Expertise

They offer a full-spectrum service, seamlessly integrating technical SEO, content strategy, link building, and analytics. This holistic approach allowed the project to achieve results faster and more efficiently than if multiple vendors had been used.

Proactive Problem-Solving

Rather than waiting for issues to arise, the team anticipated challenges and presented solutions ahead of time. Their proactive guidance minimized delays and maximized ROI.

Collaboration and Flexibility

GIM Agency’s team was highly responsive and adaptable, tailoring their approach to our unique business needs and being receptive to feedback at every stage.

Focus on Measurable Results

What makes them truly unique is their commitment to tangible outcomes. They didn’t just execute tasks—they tracked KPIs, adjusted strategies, and continuously optimized to ensure measurable business impact.

Overall Impression:
GIM Agency combines strategic insight, technical expertise, and exceptional client service, making them a reliable partner for businesses looking to grow through digital channels. Their ability to deliver high-quality results while maintaining clear communication and responsiveness is what sets them apart.

Are there any areas for improvement or something GIM Agency could have done differently?

Areas for Improvement / Opportunities for GIM Agency

While GIM Agency delivered excellent results and demonstrated strong professionalism, there are always opportunities to further enhance the client experience:

More Frequent Proactive Updates

While communication was clear and responsive, providing even more proactive progress updates (e.g., weekly summaries or dashboards) could help clients feel continuously informed without needing to reach out.

Expanded Reporting Insights

Reports were thorough, but including additional visual insights or actionable recommendations in each monthly report could make it easier for non-technical stakeholders to quickly grasp performance trends.

Faster Turnaround on Large-Scale Requests

For projects with multiple simultaneous tasks (e.g., large content campaigns or bulk optimizations), turnaround times could be slightly faster with additional resourcing or parallel task management.

Enhanced Knowledge Sharing

Offering more educational insights or mini-training sessions for internal teams could empower clients to better understand SEO and digital marketing strategies, fostering stronger collaboration.

Overall Assessment:
These are minor improvements relative to the high-quality work delivered. GIM Agency’s responsiveness, strategic insight, and results-oriented approach significantly outweighed any small areas for refinement.

BACKGROUND

Please describe your company and position.

I am the Owner of Medica Hellas

Describe what your company does in a single sentence.

Medica Hellas is an e-commerce company specializing in medical and healthcare products for professionals and end consumers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• manage and optimize our Google Ads and Meta Ads campaigns with the goal of increasing online sale
• improving ROAS
• scaling our e-commerce performance

SOLUTION

How did you find GIM Agency?

Referral

Why did you select GIM Agency over others?

• High ratings
• Company values aligned

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GIM Agency was responsible for the full management of our Google Ads and Meta Ads accounts. Their scope of work included campaign strategy and setup, audience targeting, keyword research, ad creative optimization, conversion tracking, ongoing performance monitoring, budget optimization, and regular reporting with actionable insights.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration led to clear performance improvements, including increased online sales, higher return on ad spend (ROAS), and better quality traffic. Through continuous optimization and data-driven insights, campaigns became more efficient, with improved conversion rates and more effective budget allocation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GIM Agency demonstrated excellent project management throughout the engagement. Deliverables were consistently completed on time, communication was clear and proactive, and they were highly responsive to our needs. They quickly adapted strategies based on performance data and business priorities.

What was your primary form of communication with GIM Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their deep understanding of performance marketing and their ability to translate data into actionable insights. They were not just executing campaigns, but continuously optimizing and improving results based on real performance data.

Are there any areas for improvement or something GIM Agency could have done differently?

Overall, we were very satisfied with the collaboration, and there were no major areas for improvement. As the partnership evolves, even more frequent strategic check-ins could add additional value.

BACKGROUND

Please describe your company and position.

I am the Owner of Parnass.gr

Describe what your company does in a single sentence.

Parnass.gr is a premier Greek retailer specializing in high-quality outdoor gear, ski equipment, and winter apparel, operating both physical stores and a leading e-commerce platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Optimize our ROAS
• Improve the overall conversion rate
• Drive measurable revenue growth

SOLUTION

How did you find GIM Agency?

Referral

Why did you select GIM Agency over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GIM Agency manages our entire digital marketing ecosystem with a focus on sustainable growth. The scope of work is comprehensive and includes:

• Advanced Tracking Setup: They implemented a robust tracking infrastructure (GA4, GTM, and Conversion Tracking) to ensure every marketing euro is accurately measured and attributed.
• Market & Competitive Research: Before launching any campaigns, GIM conducted an in-depth analysis of the Greek outdoor market and our competitors to identify gaps and opportunities.
• Performance Marketing: Full management and optimization of Google Ads (Search, Shopping, Display) and Meta Ads (Facebook & Instagram), focusing on high ROAS and sales volume.
• Strategic Consulting: Regular alignment of marketing activities with our inventory and seasonal trends.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Significant Revenue Growth: We saw a double-digit percentage increase in total online sales within the first weeks of cooperation.
• ROAS Improvement: Our Return on Ad Spend (ROAS) improved by over 300%, making our digital marketing budget much more efficient and scalable.
• Data Accuracy: Thanks to the advanced tracking setup, we now have clear view of our customer journey, allowing us to make business decisions based on facts rather than assumptions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is impeccable and highly professional. We never have to follow up on tasks instead, GIM is usually the one driving the timeline.

• Timeliness: Every deliverable, from monthly reports to campaign launches for peak periods like Black Friday, is always on time. They have a proactive approach that helps us stay ahead of the competition.
• Responsiveness: Their response time is exceptional. Whenever a need arises or a market trend changes suddenly, they adapt quickly and provide solutions within hours.
• Organization: They use structured workflows that keep everything transparent. We always know exactly what is being worked on, what the next steps are, and who is responsible for each task.

What we appreciate most is their 'can-do' attitude and the fact that they treat our business as if it were their own.

What was your primary form of communication with GIM Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets GIM Agency apart is their holistic approach and the scientific way they handle business growth. They don't just focus on 'clicks'; they focus on measurable business outcomes and long-term profitability.

Are there any areas for improvement or something GIM Agency could have done differently?

We haven’t encountered any issues. Their communication is clear, their technical skills are top-notch, and they consistently meet our targets. We are happy with the partnership as it stands.

BACKGROUND

Please describe your company and position.

I am the CEO of Athens Rehab

Describe what your company does in a single sentence.

Athens Rehab provides specialized physical therapy and personalized rehabilitation programs designed to help patients recover safely, effectively, and sustainably.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Awareness
• Traffic
• Leads

SOLUTION

How did you find GIM Agency?

• Online Search
• Other

Why did you select GIM Agency over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GIM Agency boosted Athens Rehab’s visibility and phone inquiries by running targeted Google Ads and YouTube campaigns, optimizing call-focused search ads, creating engaging video content, and implementing continuous performance improvements that strengthened the brand and increased inbound leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in phone calls generated through Google Ads.
• Higher volume of qualified leads for physiotherapy and rehabilitation services.
• Strong boost in brand awareness via YouTube (high view-through rates).
• Lower cost per lead and improved overall campaign performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GIM Agency managed the project efficiently, delivered all campaign assets and optimizations on time, and consistently responded quickly to our needs. They were proactive, attentive, and always ready to adjust the strategy based on our feedback and performance insights

What was your primary form of communication with GIM Agency?

In-Person Meeting

What did you find most impressive or unique about this company?

What impressed us most was their combination of deep performance marketing expertise and genuine commitment to understanding our business. They've focused not just on running ads, but on delivering meaningful outcomes, proactively offering insights and strategic ideas that truly supported our growth.

Are there any areas for improvement or something GIM Agency could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of Attika Service 365

Describe what your company does in a single sentence.

Appliance repair services(kitchens,washing machines,refrigerators)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• More traffic to our website
• More calls and leads
• Better position in Google Searches (SEO) and blogs

SOLUTION

How did you find GIM Agency?

Referral

Why did you select GIM Agency over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the end-to-end execution of a comprehensive digital marketing strategy. The scope of work included planning, campaign setup, audience research, creative development, and continuous optimization. Key deliverables included detailed performance reporting, proactive communication, and data-driven recommendations to improve results. The team ensured smooth project management and consistently aligned their work with our business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project produced strong measurable outcomes across Google Ads, SEO, and content marketing. We saw a steady increase in qualified website traffic, improved search engine visibility, and higher engagement on key landing pages. Google Ads campaigns delivered more efficient results, with better CTRs and stronger conversion performance over time. Additionally, the SEO work and blog content led to noticeable organic growth and improved keyword rankings, contributing to sustainable long-term traffic improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered all tasks on time and kept us updated throughout each phase of the project. Communication was clear and proactive, and they responded quickly whenever we had questions or needed adjustments.

What was your primary form of communication with GIM Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What impresses me most about this company is their strong sense of organization, skills and expertise, up-to-date knowledge of the constantly evolving digital marketing landscape, and exceptional responsiveness. They always replied quickly to both calls and emails, which made communication effortless and efficient. Above all, they treated our business as if it were their own. Their level of dedication and partnership made them feel less like an external vendor and more like true collaborators invested in our success.

Are there any areas for improvement or something GIM Agency could have done differently?

Overall, I am pretty satisfied with the collaboration.

BACKGROUND

Please describe your company and position.

I am the Owner of Leonidas Kifisia

Describe what your company does in a single sentence.

Leonidas  Belgium Chocholates 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• SALES

SOLUTION

How did you find GIM Agency?

Online Search

Why did you select GIM Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal is to always come out ahead of the competition in order to increase our sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The increase in conversions, particularly during high-demand seasonal periods.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management across the board. Every deliverable arrived on time or early, with no delays. They were highly responsive—usually getting back to us within hours, not days. When we needed adjustments or had questions, they handled them quickly and professionally. Their proactive communication kept us informed at every stage, and they were flexible in adapting to our evolving needs while maintaining quality standards. We felt well-supported throughout the entire process.

What was your primary form of communication with GIM Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What stands out most is their strategic thinking combined with flawless execution. They didn't just follow our brief—they challenged our assumptions and brought data-driven insights that significantly improved our approach. Their ability to anticipate market trends, especially around seasonal demand patterns, gave us a real competitive advantage. But what truly set them apart was how they balanced speed with quality. They moved fast without cutting corners, delivering polished work ahead of schedule. It's rare to find a team that's both highly strategic and exceptionally reliable in execution.

Are there any areas for improvement or something GIM Agency could have done differently?

Honestly, there's very little to critique. Overall, we were extremely satisfied with their performance.

BACKGROUND

Please describe your company and position.

I am the CEO of Alumin Smart Line

Describe what your company does in a single sentence.

Alumin Smart Line is a well-established company based in Athens, Greece, specializing in high-quality aluminium window and door systems. Operating since the 1980s, we combine decades of industry experience with German-engineered mechanisms to deliver durable, efficient and aesthetically pleasing solutions. Our offerings include aluminium windows and doors, security doors, railings, pergolas, and tailored metal constructions — all installed with attention to detail and professionalism. Known for our commitment to excellence and affordable pricing, Alumin Smart Line strives to meet every customer's needs, from small residential projects to larger renovations — ensuring improved thermal performance, durability, and a modern look for every space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Manage and grow our social media channels with consistent, engaging content that increases brand awareness.
• Run Google Ads and Meta Ads campaigns to generate high-quality leads and drive traffic to our website.
• Produce professional video marketing content that showcases our aluminium window and door systems.
• Improve our website’s SEO to achieve higher search rankings and increase organic visibility.

SOLUTION

How did you find GIM Agency?

Referral

Why did you select GIM Agency over others?

Referred to me

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Media Management: Development of branded posts that include both written copy and custom-designed images tailored to our products and brand identity.

Google Ads & Meta Ads Campaigns: End-to-end management of paid advertising, including strategy, campaign setup, optimization, and ongoing performance monitoring to attract high-quality leads.

Video Marketing: Creation of professional video content showcasing our aluminium window and door systems—from concept and scripting to filming and post-production.

SEO & Website Optimization: Improvements to our website’s structure, content, and keyword strategy to boost organic visibility and strengthen long-term search performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen a noticeable improvement in our online performance since partnering with GIM Agency. We have built a more consistent and engaging social media presence, increasing brand awareness. We have run paid campaigns on Google and Meta that generated higher-quality leads, lowered acquisition costs, and improved ROI. Additionally, we have implemented SEO improvements that have boosted our search rankings and increased organic website traffic. Overall, we have achieved a more predictable and effective digital marketing performance, delivering clear benefits for our business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well, delivered items on schedule, and were always responsive whenever we had questions or needed adjustments.

What was your primary form of communication with GIM Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

We found their friendly and approachable attitude particularly impressive. They build a strong sense of familiarity and trust, and their practical, hands-on approach to solving issues made working with them very easy and effective.

Are there any areas for improvement or something GIM Agency could have done differently?

Νο

BACKGROUND

Please describe your company and position.

I am the CEO of Klikit.gr

Describe what your company does in a single sentence.

E-commerce company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Awareness
• Sales

SOLUTION

How did you find GIM Agency?

Online Search

Why did you select GIM Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GIM Agency managed our full Google Ads and Meta Ads performance strategy for klikit.gr. Their scope of work included a complete audit of our existing campaigns, restructuring of all ad accounts, and ongoing optimization to improve ROAS and drive profitable growth.

Key deliverables included:

Full account audit for both Google Ads and Meta Ads, identifying issues, missed opportunities, and areas for improvement.

Campaign restructuring, including new Search, Performance Max, and Retargeting campaigns on Google, as well as new Prospecting, Retargeting, and Dynamic Product Ads on Meta.

Creative guidance and recommendations for ad visuals, messaging, and formats to improve CTR and conversion rates.

Monthly performance reports with detailed analytics, insights, and actionable next steps.

Ongoing optimization, including bid adjustments, audience refinement, negative keyword management, placement controls, and budget allocation improvements.

Strategic consulting on overall e-commerce performance, helping us identify high-value product categories and optimize our marketing funnel.

Overall, GIM Agency delivered a complete, end-to-end paid advertising solution that helped us scale our revenue and improve our return on ad spend across both platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a clear increase in sales, a significant improvement in ROAS across both Google and Meta, and a more stable and predictable performance overall. Within the first months, revenue from paid campaigns grew noticeably, acquisition costs decreased, and our best-performing product categories became much more profitable due to better targeting and optimization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered everything on time, kept communication clear and consistent, and responded quickly whenever we needed adjustments or support. We always felt fully informed and supported throughout the process.

What was your primary form of communication with GIM Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their combination of deep performance marketing expertise, transparent communication, and genuinely proactive approach stood out. They treated our business like their own and consistently provided insights that drove real results.

Are there any areas for improvement or something GIM Agency could have done differently?

No