GIM Agency

BACKGROUND

Please describe your company and position.

I am the Owner of Parnass.gr

Describe what your company does in a single sentence.

Parnass.gr is a premier Greek retailer specializing in high-quality outdoor gear, ski equipment, and winter apparel, operating both physical stores and a leading e-commerce platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Optimize our ROAS
• Improve the overall conversion rate
• Drive measurable revenue growth

SOLUTION

How did you find GIM Agency?

Referral

Why did you select GIM Agency over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GIM Agency manages our entire digital marketing ecosystem with a focus on sustainable growth. The scope of work is comprehensive and includes:

• Advanced Tracking Setup: They implemented a robust tracking infrastructure (GA4, GTM, and Conversion Tracking) to ensure every marketing euro is accurately measured and attributed.
• Market & Competitive Research: Before launching any campaigns, GIM conducted an in-depth analysis of the Greek outdoor market and our competitors to identify gaps and opportunities.
• Performance Marketing: Full management and optimization of Google Ads (Search, Shopping, Display) and Meta Ads (Facebook & Instagram), focusing on high ROAS and sales volume.
• Strategic Consulting: Regular alignment of marketing activities with our inventory and seasonal trends.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Significant Revenue Growth: We saw a double-digit percentage increase in total online sales within the first weeks of cooperation.
• ROAS Improvement: Our Return on Ad Spend (ROAS) improved by over 300%, making our digital marketing budget much more efficient and scalable.
• Data Accuracy: Thanks to the advanced tracking setup, we now have clear view of our customer journey, allowing us to make business decisions based on facts rather than assumptions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is impeccable and highly professional. We never have to follow up on tasks instead, GIM is usually the one driving the timeline.

• Timeliness: Every deliverable, from monthly reports to campaign launches for peak periods like Black Friday, is always on time. They have a proactive approach that helps us stay ahead of the competition.
• Responsiveness: Their response time is exceptional. Whenever a need arises or a market trend changes suddenly, they adapt quickly and provide solutions within hours.
• Organization: They use structured workflows that keep everything transparent. We always know exactly what is being worked on, what the next steps are, and who is responsible for each task.

What we appreciate most is their 'can-do' attitude and the fact that they treat our business as if it were their own.

What was your primary form of communication with GIM Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets GIM Agency apart is their holistic approach and the scientific way they handle business growth. They don't just focus on 'clicks'; they focus on measurable business outcomes and long-term profitability.

Are there any areas for improvement or something GIM Agency could have done differently?

We haven’t encountered any issues. Their communication is clear, their technical skills are top-notch, and they consistently meet our targets. We are happy with the partnership as it stands.

BACKGROUND

Please describe your company and position.

I am the CEO of Athens Rehab

Describe what your company does in a single sentence.

Athens Rehab provides specialized physical therapy and personalized rehabilitation programs designed to help patients recover safely, effectively, and sustainably.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Awareness
• Traffic
• Leads

SOLUTION

How did you find GIM Agency?

• Online Search
• Other

Why did you select GIM Agency over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GIM Agency boosted Athens Rehab’s visibility and phone inquiries by running targeted Google Ads and YouTube campaigns, optimizing call-focused search ads, creating engaging video content, and implementing continuous performance improvements that strengthened the brand and increased inbound leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in phone calls generated through Google Ads.
• Higher volume of qualified leads for physiotherapy and rehabilitation services.
• Strong boost in brand awareness via YouTube (high view-through rates).
• Lower cost per lead and improved overall campaign performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GIM Agency managed the project efficiently, delivered all campaign assets and optimizations on time, and consistently responded quickly to our needs. They were proactive, attentive, and always ready to adjust the strategy based on our feedback and performance insights

What was your primary form of communication with GIM Agency?

In-Person Meeting

What did you find most impressive or unique about this company?

What impressed us most was their combination of deep performance marketing expertise and genuine commitment to understanding our business. They've focused not just on running ads, but on delivering meaningful outcomes, proactively offering insights and strategic ideas that truly supported our growth.

Are there any areas for improvement or something GIM Agency could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of Attika Service 365

Describe what your company does in a single sentence.

Appliance repair services(kitchens,washing machines,refrigerators)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• More traffic to our website
• More calls and leads
• Better position in Google Searches (SEO) and blogs

SOLUTION

How did you find GIM Agency?

Referral

Why did you select GIM Agency over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved the end-to-end execution of a comprehensive digital marketing strategy. The scope of work included planning, campaign setup, audience research, creative development, and continuous optimization. Key deliverables included detailed performance reporting, proactive communication, and data-driven recommendations to improve results. The team ensured smooth project management and consistently aligned their work with our business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project produced strong measurable outcomes across Google Ads, SEO, and content marketing. We saw a steady increase in qualified website traffic, improved search engine visibility, and higher engagement on key landing pages. Google Ads campaigns delivered more efficient results, with better CTRs and stronger conversion performance over time. Additionally, the SEO work and blog content led to noticeable organic growth and improved keyword rankings, contributing to sustainable long-term traffic improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered all tasks on time and kept us updated throughout each phase of the project. Communication was clear and proactive, and they responded quickly whenever we had questions or needed adjustments.

What was your primary form of communication with GIM Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What impresses me most about this company is their strong sense of organization, skills and expertise, up-to-date knowledge of the constantly evolving digital marketing landscape, and exceptional responsiveness. They always replied quickly to both calls and emails, which made communication effortless and efficient. Above all, they treated our business as if it were their own. Their level of dedication and partnership made them feel less like an external vendor and more like true collaborators invested in our success.

Are there any areas for improvement or something GIM Agency could have done differently?

Overall, I am pretty satisfied with the collaboration.

BACKGROUND

Please describe your company and position.

I am the Owner of Leonidas Kifisia

Describe what your company does in a single sentence.

Leonidas  Belgium Chocholates 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• SALES

SOLUTION

How did you find GIM Agency?

Online Search

Why did you select GIM Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal is to always come out ahead of the competition in order to increase our sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The increase in conversions, particularly during high-demand seasonal periods.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management across the board. Every deliverable arrived on time or early, with no delays. They were highly responsive—usually getting back to us within hours, not days. When we needed adjustments or had questions, they handled them quickly and professionally. Their proactive communication kept us informed at every stage, and they were flexible in adapting to our evolving needs while maintaining quality standards. We felt well-supported throughout the entire process.

What was your primary form of communication with GIM Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What stands out most is their strategic thinking combined with flawless execution. They didn't just follow our brief—they challenged our assumptions and brought data-driven insights that significantly improved our approach. Their ability to anticipate market trends, especially around seasonal demand patterns, gave us a real competitive advantage. But what truly set them apart was how they balanced speed with quality. They moved fast without cutting corners, delivering polished work ahead of schedule. It's rare to find a team that's both highly strategic and exceptionally reliable in execution.

Are there any areas for improvement or something GIM Agency could have done differently?

Honestly, there's very little to critique. Overall, we were extremely satisfied with their performance.

BACKGROUND

Please describe your company and position.

I am the CEO of Alumin Smart Line

Describe what your company does in a single sentence.

Alumin Smart Line is a well-established company based in Athens, Greece, specializing in high-quality aluminium window and door systems. Operating since the 1980s, we combine decades of industry experience with German-engineered mechanisms to deliver durable, efficient and aesthetically pleasing solutions. Our offerings include aluminium windows and doors, security doors, railings, pergolas, and tailored metal constructions — all installed with attention to detail and professionalism. Known for our commitment to excellence and affordable pricing, Alumin Smart Line strives to meet every customer's needs, from small residential projects to larger renovations — ensuring improved thermal performance, durability, and a modern look for every space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Manage and grow our social media channels with consistent, engaging content that increases brand awareness.
• Run Google Ads and Meta Ads campaigns to generate high-quality leads and drive traffic to our website.
• Produce professional video marketing content that showcases our aluminium window and door systems.
• Improve our website’s SEO to achieve higher search rankings and increase organic visibility.

SOLUTION

How did you find GIM Agency?

Referral

Why did you select GIM Agency over others?

Referred to me

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Media Management: Development of branded posts that include both written copy and custom-designed images tailored to our products and brand identity.

Google Ads & Meta Ads Campaigns: End-to-end management of paid advertising, including strategy, campaign setup, optimization, and ongoing performance monitoring to attract high-quality leads.

Video Marketing: Creation of professional video content showcasing our aluminium window and door systems—from concept and scripting to filming and post-production.

SEO & Website Optimization: Improvements to our website’s structure, content, and keyword strategy to boost organic visibility and strengthen long-term search performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen a noticeable improvement in our online performance since partnering with GIM Agency. We have built a more consistent and engaging social media presence, increasing brand awareness. We have run paid campaigns on Google and Meta that generated higher-quality leads, lowered acquisition costs, and improved ROI. Additionally, we have implemented SEO improvements that have boosted our search rankings and increased organic website traffic. Overall, we have achieved a more predictable and effective digital marketing performance, delivering clear benefits for our business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well, delivered items on schedule, and were always responsive whenever we had questions or needed adjustments.

What was your primary form of communication with GIM Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

We found their friendly and approachable attitude particularly impressive. They build a strong sense of familiarity and trust, and their practical, hands-on approach to solving issues made working with them very easy and effective.

Are there any areas for improvement or something GIM Agency could have done differently?

Νο

BACKGROUND

Please describe your company and position.

I am the CEO of Klikit.gr

Describe what your company does in a single sentence.

E-commerce company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Awareness
• Sales

SOLUTION

How did you find GIM Agency?

Online Search

Why did you select GIM Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GIM Agency managed our full Google Ads and Meta Ads performance strategy for klikit.gr. Their scope of work included a complete audit of our existing campaigns, restructuring of all ad accounts, and ongoing optimization to improve ROAS and drive profitable growth.

Key deliverables included:

Full account audit for both Google Ads and Meta Ads, identifying issues, missed opportunities, and areas for improvement.

Campaign restructuring, including new Search, Performance Max, and Retargeting campaigns on Google, as well as new Prospecting, Retargeting, and Dynamic Product Ads on Meta.

Creative guidance and recommendations for ad visuals, messaging, and formats to improve CTR and conversion rates.

Monthly performance reports with detailed analytics, insights, and actionable next steps.

Ongoing optimization, including bid adjustments, audience refinement, negative keyword management, placement controls, and budget allocation improvements.

Strategic consulting on overall e-commerce performance, helping us identify high-value product categories and optimize our marketing funnel.

Overall, GIM Agency delivered a complete, end-to-end paid advertising solution that helped us scale our revenue and improve our return on ad spend across both platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a clear increase in sales, a significant improvement in ROAS across both Google and Meta, and a more stable and predictable performance overall. Within the first months, revenue from paid campaigns grew noticeably, acquisition costs decreased, and our best-performing product categories became much more profitable due to better targeting and optimization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered everything on time, kept communication clear and consistent, and responded quickly whenever we needed adjustments or support. We always felt fully informed and supported throughout the process.

What was your primary form of communication with GIM Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their combination of deep performance marketing expertise, transparent communication, and genuinely proactive approach stood out. They treated our business like their own and consistently provided insights that drove real results.

Are there any areas for improvement or something GIM Agency could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the sales manager of Pointer, a leading Greek hosting provider offering domain registration, various hosting solutions, cloud VPS, dedicated servers, SSL certificates, and radio streaming services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GIM Agency?

We needed support with strategic guidance for our overall online presence.

SOLUTION

What was the scope of their involvement?

GIM Agency manages our social media channels and executes and optimizes advertising campaigns across social media and Google. Their role is to help us strengthen our digital footprint and ensure that our marketing activities are targeted, effective, and aligned with our business goals. Their main deliverables include content planning and scheduling, creative asset development for social media, ongoing campaign setup and optimization, performance monitoring, and regular reporting with insights and recommendations to improve our results. They focus primarily on the areas most critical to our online growth, specifically managing our activities on Facebook, Instagram, and LinkedIn, as well as all our Google Ads campaigns.

What is the team composition?

We work with 2–5 teammates from GIM Agency.

How did you come to work with GIM Agency?

We found them through an online search. We chose them because our company values aligned.

What is the status of this engagement?

We started working with them in February 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our collaboration with GIM Agency has delivered several measurable outcomes that demonstrate clear progress. We’ve observed an increase in sales, improved cost-per-acquisition (CPA) for new customers, and a significant boost in overall brand awareness. These metrics show that the campaigns are performing effectively and contributing to the growth of our digital presence and revenue. GIM Agency has helped us achieve several KPIs that are important for our growth, including reaching our targets for CPA, improving our return on ad spend (ROAS), and increasing monthly sales generated through paid campaigns.

How did GIM Agency perform from a project management standpoint?

GIM Agency’s project management is very effective. They’re consistent, reliable, and maintain clear communication throughout the entire collaboration. All deliverables are provided on time, and they’re always responsive and proactive in keeping us updated and addressing our needs. We communicate via virtual meetings.

What did you find most impressive about them?

Their ability to provide clear guidance while also managing day-to-day activities effectively makes the collaboration both smooth and valuable.

Are there any areas they could improve?

Overall, we’re very satisfied with the collaboration. If there’s one area for improvement, it would be to exercise a bit more attention to detail on certain social media posts.