gen.boutique

BACKGROUND

Please describe your company and your position there.

Our company does fleet management across north America, Europe and Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire gen.boutique, and what were your goals?

We needed a company that was flexible, talented and could bring a high level of expertise to our various projects. We needed someone who could inform us on video best practices.

SOLUTION

How did you select this vendor and what were the deciding factors?

Gen came highly recommended and after talking with them, it was clear that they had a high level of expertise, were very passionate and would be enjoyable to work with.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had internal meetings discussing the message of the video and then worked with Gen to help bring that message to life in the best way possible to create an engaging video.

Who did you work with and what was the feedback process like?

It was great to hear their expertise along the way, and hear their best practices for each of our projects.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have doubled our social media engagement rate on each of the videos.

Describe their project management style, including communication tools and timeliness.

Gen was very happy to keep us updated on project status as well as work within our deadlines. They had a very easy review process and made revisions very quickly.

What did you find most impressive or unique about this company?

Overall, they were a joy to work with and were obviously very passionate about creating great content that drives results.

Are there any areas for improvement or something they could have done differently?

Just keep doing an amazing job!