Gaper

BACKGROUND

Please describe your company and your position there.

I am a Marketer at Snov.io. Snov.io is your perfect CRM for efficient contact management and powerful cold outreach. Find more convertible leads, verify contacts, track your lead's progress, and automate cold outreach. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gaper?

We needed a couple of software engineers for our backend works. Initially we needed 2, however, we knew we’d be in need of more in the near future.

What were your goals for this project?

We had tight deadlines, and little time to fill the vacancies. We needed experienced software engineers who needed little lead time to start work on our given tasks.

SOLUTION

How did you select Gaper?

We landed on their website in our search for the right fit company.

Describe the project in detail.

As soon as we approached them, we had a time locked for the very next day with the little information we provided on their forms. The call lasted about 10 -15 minutes, where the VP of Engineering had to the point questions for us to answer – and to our surprise did have 3 Resumes ready to share which we went over within the same call.

I was interested in 2 of them, but disregarded the 3rd as I did not find him to be a good fit. Ahmed (the VP of Engineering) promised to have 3 more Resumes ready for the very next day to be reviewed right after the interviews We locked with the 2 Resumes I said yes to.

The next day we had 2 back to back interviews, which lasted about half an hour and I was quite impressed with both of the candidates. In fact, I hired them on the spot and told Ahmed to hold on the Resumes he had in hand – as I was sure I’d need them in the near future.

I did go over them with Ahmed, and told him, that I was ready to interview those candidates within 2 months and he was very accommodating about it. We had our engineers within 2 days of approaching Gaper through their website – which I am highly impressed with.

What was the team composition?

2 Software Engineer and more to soon follow

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It has been a couple of weeks since our scrapers are set to task. We are all set to take in more from Gaper as we have yet to approach such a dedicated team that has impressed us with their services. The speed and agility with which we were able to hire has never been this seamless before, so the impact should be quite obvious.

How effective was the workflow between your team and theirs?

Although we do not qualify for their free Project Management, we were still offered a 2 week free trial with them, and now we are hooked.

We are in the process of hiring at least 2 more scrapers and probably a backend engineer to be eligible for free project management (Yes, that is how much we feel we need this!) and we have no shame in saying we’re all for taking advantage of their very generous offer.

What did you find most impressive about this company?

Not only was I able to pursue 3 Resumes on my first call (a definite first in my career) but I ended up hiring those 2 engineers that I had shortlisted. Cannot get better than this. The free project management trial was another huge deal that made us want their services even more.

I was ready to pay for their project management, however, being this impressed with their ease of hiring process, I had already made up my mind to retain Gaper as my hiring source for top 1% of globally vetted software engineers.

Are there any areas for improvement?

I was apprehensive about hiring the first 2 people who came my way and expected to take a couple of rounds worth of interviews to end up finalizing the hiring. However, Gaper truly fulfills their promise – so, right now, I have nothing to share for now.

BACKGROUND

Please describe your company and your position there.

We are a small SaaS B2B company and I run mostly operations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gaper?

We needed a team of 1 UI/UX engineer, 3 FullStack Engineers.

What were your goals for this project?

To scale our platform

SOLUTION

How did you select Gaper?

We were recommended to Gaper through a mutual connection

Describe the project in detail.

Our connection got us on email conversation after which a call was locked with the VP of engineering. The call lasted about 10 minutes, and details were shared. Another call was locked for later in the day for 20 minutes to review Resumes.

I was impressed when Ahmed (the VP of Engineering) presented 10 Resumes in all – 7 FullStack Engineers and the rest for UI/UX engineers, with varying capabilities. We discussed each adequately and I shortlisted 5 resumes to interview for the very next day.

We set about 15 minutes per person and before I knew it, I had hired my team of engineers, save for a UI/UX, which I felt could be better. Ahmed vowed to share another 2 Resumes at least in a follow up call for the same day. After a similar process, by the next day, I had my UI/UX engineer hired as well. So all in all, 5 calls later I had 4 engineers working for CloudTalk.

What was the team composition?

1 UI/UX engineer, 3 FullStack Engineers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Never have I ever spent this little time on my hiring process. The impact is yet to be seen, but for now I am quite satisfied with the service provided.

How effective was the workflow between your team and theirs?

I ended up getting free project management for 2 months, even though I was not eligible. After the 2 months are up, I would be given a discount on it – so I have nothing to complain. The project manager has been a blessing as work seemed to progress seamlessly, even with 4 new entrants.

What did you find most impressive about this company?

So far each engineer is living up to expectations of what they showed in their Resumes. The Project Manager is always readily available to answer any queries and help streamline things for us if needed. We are quite inspired by their approach to customer service to be honest.

Are there any areas for improvement?

For now, I would only be looking for a con if I said there is something to be improved. Yes, we did slightly more time than what Gaper states, however, it was considerable lower than the time it usually takes and what we were expecting.

BACKGROUND

Please describe your company and your position there.

We are an intelligent meeting management platform for managing meetings workflow as before, during, and after.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gaper, and what were your goals?

We are an AI company that is in need of a team of 7 Software Engineers for various engineering needs.

SOLUTION

How did you select Gaper and what were the deciding factors?

We came across Gaper’s website and immediately booked a call to get things in motion.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The call was successful wherein Gaper’s VP of Technology himself took a detailed interview, wanting to know every need of ours. As we were both from Tech backgrounds I was glad I wasn’t fobbed off on a marketing person, who would have had limited knowledge.

I was impressed with this from the first call. The keen interest was taken in getting to know the client, the scope of a business, and the client’s needs are something no one does on the first call. Thereafter, I was given the opportunity to lock another date and time at my convenience to choose from a selection of resumes that were shared within half an hour of the call ending.

I was briefed that the second call would be a remote interview session with all selected candidates. This again was extremely impressive, as I was skeptical about their claim of a pool of 1200+ candidates. However, receiving 35 - 40 resumes almost immediately after the first call means that they know what they are talking about.

The next call was for the very next day, and Ahmed (their VP of Tech) was on a call with me again and walked me through the whole process. I had shortlisted 10 candidates to interview and within 1.5 hours of back to back interviews I had my top 7 engineers ready to start at my indication.

The reason why it took almost no time to make the selection was because of doing most of the homework and discussion on the first call. As I was also crunched for time, I too didn’t dally on any Resume I received and gave immediate feedback. Although everything was handled remotely, the response time was swift and simply amazing.

How many people from the vendor's team worked with you, and what were their positions?

We needed 2 Frontend, 1 Backend and 4 React and Python Software Engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Like I earlier mentioned, I was so desperate that I had a sinking feeling that I would not be able to hire good candidates and have to make do with okayish talent. However, once I was done hiring, the project manager took over and I had a detailed discussion with him about our needs.

From the very next day, all tasks were assigned to the new hires and my internal team was kept in the loop through the entire process. All the tasks were managed well within time and the project manager never over stipulated or under stipulated the time needed for completion. In both cases of under or over promising, I feel uncomfortable to keep going - however, I was quite satisfied with the productivity from the time the team started.

Describe their project management style, including communication tools and timelines.

As we qualified for free project management, I was happy to avail the opportunity. I’ve already mentioned in great detail in the question above so I won’t repeat myself.

What did you find most impressive or unique about this company?

Where do I begin? Doing the bulk of the discussion at the beginning saved a lot of time down the funneling process. No where did I feel, I was being led on or pushed to make a decision. Ahmed ensured I was abreast of any and every development at their end.

So much so that although I was always in touch with the project manager, Ahmed still stepped in every now and then to see if things were going smoothly. So much attention to detail is well worth mentioning. I have been working with them for the past 3 months or so, and I would definitely go back to them for every hiring need of mine.

Are there any areas for improvement or something they could have done differently?

It is more of a wish than an area of improvement. However, I feel they should expand their hiring scope and include other areas of the business as well - like their competitors. They only cater to hiring remote software engineers, and they definitely deliver on their promises, but I got stuck when I needed to hire for another department. However, Ahmed was still willing to help out in that area.

BACKGROUND

Please describe your company and your position there.

I am the Founder & CEO of InventHub, our main priority is to improve the hardware design process. Our core focus is rethinking hardware development tooling and product data management. With this approach, engineering teams are able to keep track of product life cycle. This leads to faster commercialization and saves time as well as additional costs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gaper?

Due to the recent situation of the ongoing pandemic, the burden of our projects increased to a considerable extent. Hence, we required assistance in order to further develop, improve and evolve our end products for the client.

What were your goals for this project?

We needed an extra helping hand in the form of software engineers. This had to be done in order to maintain and supervise our platform for the clients.

SOLUTION

How did you select this vendor?

After searching for some time on platforms such as LinkedIn and Facebook, our marketing representative came across Gaper.io. We messaged them on LinkedIn and were impressed by the fast response.

Describe the project and the services they provided in detail.

In our case, we required a backend engineer to work on our projects. We have mentioned this earlier as well, how projects were coming in at a steady rate. For inventhub, we required an individual who would keep a check on the database, to focus on client needs and to test the functionality of the product.

After contacting one of the representatives, we were able to get in touch with the CTO. He provided us with the resumes of the most suitable candidates for this job and voila! We were finally able to find skilled software engineers with years of experience as well as expertise.

What was the team composition?

1 x Software Engineer (Frontend) 2 x Sr. Software Engineers (Backend) 1 x Data Scientist (Hardware Translation Layer)

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Working with the software engineers felt as if we were relying on an extension of our own in-house team. The extra burden due to the sudden influx of projects was reduced within a duration of 2 weeks.

This shows the level of efficiency and organization exhibited by the engineers that we had just outsourced a few days ago. The team of Inventhub can agree that we were pleasantly surprised with the quality of performance.

How was project management arranged and how effective was it?

Initially, we had not planned to go ahead with the option of project management. However, with Gaper you can avail a certain trial period of project management. Also, the trial proved to be quite beneficial for our team.

We engaged the project manager for a month extra. Why? He not only kept a check on the team but gave us a daily report of progress. It was quite a fruitful decision to make him part of the ongoing project.

What did you find most impressive about this company?

Firstly, it is an undeniable fact that these services are being provided at a pretty affordable price. The budgeting plan can definitely work out not only for large companies but also for early stage startups.

Secondly, when we talk about communication skills of the software engineers they proved to be quite impressive. Language was not a barrier at all hence we were able to explain project objectives and expected results without any sort of issues.

Lastly, I would like to point out that the pace of work was exquisite. All the assigned tasks were delivered before the deadlines. Hence, we never had to expect any sort of extension requests. All-in-all, state of the art services at a reasonable cost.

Are there any areas for improvement?

I would suggest more presence on social media platforms in order to reach the masses. The level of quality that is being provided by Gaper should be noticed.

BACKGROUND

Please describe your company and your position there.

My company was an IT development agency in US, Canada, Hong Kong market. I was the Digital Marketing Manager but we didn't have HR so I supported HR tasks sometimes

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gaper?

We were developing our own SAAS product which was a training management platform and needed more dev. It was a short project so we just wanted to outsource

What were your goals for this engagement?

Find a back-end dev and an AI engineer who can work remotely with the team with the minimum effort put on the hiring process

SOLUTION

How did you select this vendor?

I look online and compare a few services. I chose Gasper cause they have affordable price for startup and they show that they have high-quality dev as they have worked for big companies as proof

Describe the engagement in detail.

Once I selected Gaper I used their online link to connect with their representative. The process was smooth and quick and right after my first message I was asked to give a day to review resumes and conduct online interviews.

The delay was at our end, as taking out one day was a little tough at the time, but we managed to clear the day and get in touch with Gaper after 3-4 days.

What was the team composition?

A backend developer and an AI Engineer

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The positions we required were filled quickly, the company showed their support during the whole project & their devs were able to adapt our work culture and join to the project really fast

How effective was the workflow between your team and theirs?

The workflow was fast and smooth. We didn't encounter any problems.

What did you find most impressive about this vendor?

they work professional & sufficient

Are there any areas for improvement?

Gaper shared too many options to choose from so it was quite difficult for us to make decisions and we second-guessed our own selection sometimes as well. Maybe it's better if they give deeper pre-info

BACKGROUND

Please describe your company and your position there.

We are a team of digital nomads, tech nerds and accounting experts from different corners of the world that have come together and built an automated platform that will help you and your team save time. I am CTO of the company .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gaper?

While building our platform for AI Powered Solutions for Accountants and Bookkeepers we needed the best of the best in Front end and Back end services. Fortunately we were able to get vetted software development professionals from Gaper.

The back-end designed in JavaScript required professionals with deep understanding of the language and services architecture. The front end developers were also good in their understanding of delivering services to users.

What were your goals for this project?

We had three phases setup for our product. - Initial Analysis - MVP - Solid Backend services enhancement - Integration and Scaling of the platform

SOLUTION

How did you select this vendor?

While we were going around recruiting/ interviewing people for our product development. We used various platforms both local / foreign. When we were introduced to Gaper by one of our friends it was amazing to know they vetted the engineers. This was a huge plus.

Describe the project and the services they provided in detail.

They provided us vetted software developers in JavaScript both front end (React) and backend (Node, express). At a later stage we hired a dev ops professional to setup our AWS setup.

What was the team composition?

There were two engineers that were provided we needed to work fast and were a bit lean on our budget. So we got two engineers to work on our MVP.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Well nothing speaks of a service better than finished project. The project's MVP was delivered in two months and we were able to move to next phase.

How was project management arranged and how effective was it?

Project Management was carried out by me and I was dealing with the developers provided. In future we plan to get Project Managers from Gaper since they did a wonderful job.

What did you find most impressive about this company?

The most impressive aspect of any company providing services is transparency and delivery. We expected the developers to be as good as they were claimed to be and we found them. Also our goals were accomplished and that made the company very impressive in our opinion

Are there any areas for improvement?

I think the company needs to improve on

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Filecamp. Filecamps Digital Asset Management Software makes it easy for marketing professionals to collaborate on creative projects and maintain brand consistency. It is a professional and affordable cloud-based Digital Asset Management software solution built to make it easier for companies to store, find, and share their digital assets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gaper?

We were looking for software engineers for Filecamp.

What were your goals for this project?

We were looking for a company that helped with payroll compliance, taxes and benefits for the remote team. All this needed to be done on a tight budget and timeline. We were in over our heads looking for the right fit.

SOLUTION

How did you select this vendor?

We selected Gaper after searching extensively on LinkedIn, it seemed to be suitable for our needs.My Co-founder and I were quite impressed with their podcasts too, and we see that they have managed to rope in top names in the startup ecosystem.

Describe the project and the services they provided in detail.

The whole process surprisingly took 2 days. We were able to get in touch with the Director of Technology Development through one of the representatives. He guided us through the entire procedure which wasn’t tricky at all.

The next day we were given 3 resumes of the software engineers thought to be most suitable for the job. In short, Gaper did not disappoint in delivering the top 1% of vetted engineers.

Another aspect that must be appreciated is the level of punctuality and professionalism shown by each and every individual. The Zoom meetings were not long at all. Plus the software engineers proved to be excellent project managers in addition to the work that they handled exquisitely. They are a prime example of great communication skills.

What was the team composition?

All of them were for python and JS node development. We had to recruit four software engineers in all.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Honestly speaking, this team felt like an extension of our in-house team. They are extremely good at following instructions and keeping us up-to-date with the phases of the project. This is an aspect that is highly important for a remote team. In our case, it never felt like one!

Describing our project, every phase went by more smoothly. Thanks to the team of Gaper, time was not an issue for us. They managed to deliver before the deadlines because, with an influx of clients, we were running out of time.

How was project management arranged and how effective was it?

4 software engineers were working with us and we were also told that at the 5th hired engineer we would get free project management. We are in discussion with the VP of GRowth as I write, because we’re definitely engaging Gaper for our hiring process again.

Despite having one project manager in our existing team, we decided to engage one from Gaper regardless. It proved to be a great decision. He was able to manage everything without putting any sort of burden on us. Plus, we got a daily report on the level of progress which made it even better!

Secondly, because we went with a team of software engineers, the project manager’s rate was reduced for us. Starting at $30/hour per Software Engineer we managed to retain our hiring budget comfortably.

What did you find most impressive about this company?

The level of commitment displayed by the team is something that stood out to us. Their work pace shows how each project is integral to Gaper. As a startup that has experienced sudden growth, our company had a considerable amount of load on its heads. Deadlines were always met no matter how stringent they were.

Are there any areas for improvement?

Representatives should be available on platforms such as Facebook and its groups. Other than that, Gaper proved to be a viable solution for us. A company we highly recommend and feel no qualms about working with again.

BACKGROUND

Please describe your company and your position there.

We provide a SaaS solution for international clients. I'm CEO and make final decision about vendors we work with.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gaper?

Software development

What were your goals for this project?

Upgrade part of the old automation system. This included frontend and backend development. And also a few sysadmin tasks.

SOLUTION

How did you select this vendor?

They ware recommend by my friend who used them in his marketing agency.

Describe the project and the services they provided in detail.

This was quite urgent task for us. We needed to upgrade part of the old automation system. This included frontend and backend development. And also a few sysadmin tasks. Our engineers have hands full of work on a new system so we decided to outsource this part.

What was the team composition?

One full stack engineer and one frontend. The full-stack engineer was also skilled enough to do a few sysadmin tasks we had.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The upgraded system works faster and is more reliable compared to what we had. This means more happy customers on our side. Big win.

How was project management arranged and how effective was it?

The consultation at the beginning ensured us that this project will be delivered on time and budget. Exactly what happened.

What did you find most impressive about this company?

We were under immense pressure to get a software engineer to work on upgrading our automation software. We came across Gaper.io in our search for a company that helped recruit software engineers, promptly.

Their executive team walked us through the whole process quite thoroughly and within 3 days we had hired our engineer who is still going strong.

Are there any areas for improvement?

The only issue we faced was making the final decision of whom to hire. In the 2 days prior to hiring, we had 5 top notch engineers to choose from. The consultation helped us pick the right fit for us.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of CloudLead, a lead generation firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gaper?

We decided to rebrand our entire message. We needed help to build our product and integrate necessary applications onto our software to help us automate everything from signing up, getting contact data, and communicating with our team as well.

SOLUTION

What was the scope of their involvement?

Gaper an outsource solution integrated with our team. They did our frontend development and the UX/UI for our product. The product was developed on our side using React, Node.js, and Angular but they had relevant people on their team that helped us enhance the entire product experience. 

One of the senior team members helped our developers, along with the efforts from their resources, to revamp the entire product experience and rebuild the design. 

What is the team composition?

We started with two people but then we jumped to 4–5 people. There’s now a UX/UI designer and two frontend developers working full-time with us.

How did you come to work with Gaper?

They were a part of an association and that’s how I met them.

How much have you invested with them?

We spend between $1,200–$1,500 per resource, depending on their experience.

What is the status of this engagement?

We started working together in May 2019 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Based on the feedback my marketing team received, it has been very positive. 

How did Gaper perform from a project management standpoint?

We have a weekly review of everything and set goals for the next week. They were slightly off with timelines by 2–3 days, but our communication is excellent. They’re available via phone and email 24 hours a day. They’re always on top of everything. Even if there’s a delay, they notify us 48 hours prior to it.

What did you find most impressive about them?

Their communication style and price point are excellent. 

Are there any areas they could improve?

They should have a really good technology advisor on board or a mentor for the consultants. They’re very good at what they do but they don’t always understand the concept, like taking wireframes and mapping out customer journeys — that’s where they fall behind.

Do you have any advice for potential customers?

If you have all the wireframes, technology concept, and customer journey in place, they’re the best company to work with. If you are relying on them to take over everything, you’ll need someone more experienced on the customer experience side who understands the concept and can transmit the messages being sent to them. Their team might lag behind in understanding it.

BACKGROUND

Please describe your company and your position there.

I am currently working as Operations and Product Manager at Footmetrics, we are a team of around 10 enthusiastic people taking care of domains like Business Growth, Tech & Client Management in the retail sector to use analytics to optimize their sales and conversion.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gaper?

We had the opportunity to consult Gaper to hire 3 engineers back in March 2018 to develop a module named Corellia that was aimed to integrate with the POS systems of the retail brands with footmetrics analytics engine to gauge their realtime conversions and in-store activity for making the informed and timely decision leading to improved revenues of their stores

What were your goals for this project?

The KPIs of the project was clear. we wanted to enable our clients with real-time analytics in the form of live dashboards responsible to track and increase their conversion rates, ATVs, UPTs, and retention rate of customers by actively monitoring our system

SOLUTION

How did you select this vendor?

We filled their online Contact Us form through Gaper’s website. After 3 days their representative scheduled our meeting with Vice president of marketing. We discussed our requirements with them and after one week they hired 3 software engineers for us who helped us throughout this project.

Describe the project in detail.

We had ongoing meetings with our client's development engineer team that was responsible for the provisioning of any inflow and outflow of data integration with their systems. Data exchange elements were shared from our side and data extraction scheduled jobs were developed to provide the required data points with footmetrics - corellia API. with that done we have basic elements ready to feed that information to our data pipelines for data verification.

What was the team composition?

I was responsible to assign two of the engineers for API development, data integration and extraction for our dashboard reporting the other engineer was responsible to ensure the authentication, functional, load and up-time of our data sharing APIs

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Once we were able to complete the handshake between our servers and clients retail system through API integrations and the results were shared through our analytics platform, our clients were able to monitor their majority of KPI in a single platform in the form of real-time automated reports that resulted in saving a lot of their time to extract performance matrices from multiple sources and then combining in the form of excel sheets.

How effective was the workflow between your team and theirs?

The engineers we were assigned were easy to communicate with and responded to us on time for our queries. We used Hubstaff & slack to manage their day to day tasks and performance. Moreover, we had Monday morning virtual meetings to discuss workflow and goals.

What did you find most impressive about this company?

The engineers were highly qualified and creative enough to add to our project demands and capable enough to convert our ideas into a working feature. Due to their quality of work we were able to pull off this project on time.

Are there any areas for improvement?

We were satisfied with their work performance and professional attitude. In the future we would like to work with Gaper again.