Fish Digital

BACKGROUND

Please describe your company and your position there.

I am chief operating officer from digital marketing agency Wedex.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fish Digital, and what were your goals?

We hired the Fish Digital agency to design and maintain pages in the social networks: Facebook and Instagram

SOLUTION

How did you select this vendor and what were the deciding factors?

The comprehensive approach to projects, the presence of cases in various niches and good reviews were important to us. Therefore, the Fish Digital agency was the best choice for us.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The first step was to discuss our request and after that we agreed on a joint online meeting. There we were given a detailed briefing and offered a solution, so we decided to cooperate without any hesitation and agreed on working conditions. In the course of cooperation, specialists took into account all our wishes and offered solutions that significantly improved the obtained results. We realized that we were working in the team with real digital marketing professionals. In 4 months cooperation, all established key performance indicators were achieved, so we were certainly delighted about it.

How many resources from the vendor's team worked with you, and what were their positions?

3 specialists worked on our project: a designer, an SMM specialist and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are satisfied with the cooperation with Fish Digital, everything was carried out according to the agreements. It is valuable that the team immerses fully in the project and does its work well. During our cooperation communication was easy and it helped to agree on ideas qusckly.

How effective was the workflow between your team and theirs?

We liked the fact that the project manager reported twice a week and kept us informed. It is valuable that their team is creative and operative, it facilitated the work process.

What did you find most impressive or unique about this company?

We liked that their team strived to give more than we expected. We were satisfied with their approach to cooperation and the result, so we will recommend Fish Digital to our friends and partners.

Are there any areas for improvement or something they could have done differently?

No, it was a high level cooperation

BACKGROUND

Please describe your company and your position there.

I'm Volodymyr, CEO of Web-Systems Solutions. We make E-Commerce online store using CMS Shopify and website using CMS WordPress.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fish Digital, and what were your goals?

We hired Fish Digital to implement Google advertising

SOLUTION

How did you select this vendor and what were the deciding factors?

The following factors were a priority for us: good reviews, availability of cases in various niches, an experienced specialist. Compared to others, this agency has more advantages considering our query.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First, we contacted the manager of the agency, discussed our request and agreed on a joint online meeting. After the conversation, we were pleasantly surprised by the proposed solutions, so we decided to cooperate without any hesitation and agreed on working conditions. After a detailed briefing, the team started launching our project. We were pleased that during 4 months cooperation, all established key performance indicators for advertising in Google Ads were achieved. While working all our wishes were taken into account by specialists, in addition, solutions were proposed that improved significantly the obtained results. Also, thanks to regular reporting, we were always up to date.

How many resources from the vendor's team worked with you, and what were their positions?

A team of specialists worked on our project: a PPC specialist, a designer and a project manager, who monitored the process and reported to us regularly at online meetings.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are delighted to work with Fish Digital, they were able to meet our request. We liked their approach to work, we even received more than we expected. A big advantage is that they were constantly in touch.

How effective was the workflow between your team and theirs?

We received reports regularly from the project manager twice a week. It was valuable that they listened to the client's wishes, offered solutions and closed pain points.

What did you find most impressive or unique about this company?

The Fish Digital team satisfied our request, the cooperation was successful. They tried to give more than we expected and that's cool.

Are there any areas for improvement or something they could have done differently?

No, during our cooperation we noticed their development and involvement.

BACKGROUND

Please describe your company and your position there.

I’m Marketing Manager of Smart Solutions. We are a full-range ecosystem of outsourcing services for IT business. Smart Solutions is a provider with 13 years of experience in HR, IT staff expansion and BPO segments. We offer services for recruiting developers, launching back office and supporting IT companies around the world

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fish Digital, and what were your goals?

We hired Fish Digital to be advertised in Google and Facebook

SOLUTION

How did you select this vendor and what were the deciding factors?

Experience in various niches, creativity and comprehensiveness. This sets them significantly apart from their competitors

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We contacted the manager of the agency and agreed on a joint meeting. We were pleasantly surprised by the team's involvement and proposed ideas, so we immediately agreed on the terms of cooperation. After an in-depth briefing, the project team proceeded to launch our project. In 4 months of cooperation, the agency fulfilled all our agreements regarding Google Ads and Facebook Ads.

During the cooperation, the team worked constantly on improving the results and reported regularly on the work performed, and we were informed constantly of the events.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with PPC-manager, Facebook Ads manager, designer and project manager was assigned to our project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Cooperation with Fish Digital turned out to be productive and pleasant for us. We were surprised pleasantly by unlimited advertising banners, which is a great advantage of Fish Digital and the involvement of every specialist in our project

How effective was the workflow between your team and theirs?

The work was quite effective. Constant communication with us and reporting gave us a clear understanding of the effectiveness of work results

What did you find most impressive or unique about this company?

The agency team helped us close our needs while still delivering more than we expected. We confidently recommend the Fish Digital agency to our friends and partners

Are there any areas for improvement or something they could have done differently?

No, I can't find anything they could improve on.