First Bridge

BACKGROUND

Please describe your company and your position there.

Im the CEO and founder of VRJAM

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Bridge, and what were your goals?

We needed a turn-key solution for web (front and back end) development in addition to blockchain (Solidity development) to complete the build of our b2b2c software platform. Our goal was to outsource all of the development in these verticals and in so doing access turn-key solution to reduce the time time to launch our software platform in order to get to market as soon as possible.

SOLUTION

How did you select this vendor and what were the deciding factors?

First Bridge were recommended to us by one of our investors

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First Bridge provided a high-quality, turn-key solution for web (front and back end) development in addition to blockchain (Solidity development) to complete the build of our b2b2c software platform. First Bridge provided a high-quality solution for reporting and project management in addition to the development work

How many people from the vendor's team worked with you, and what were their positions?

5 team members from the vendor's team worked on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results produced by Firstbridge were outstanding and they exceeded our expectations at every turn. The project management was handled diligently and all software modules were delivered on time. They went above and beyond the agreed scope of work by producing advisory on topics we needed clarification on. All in all, a 5-star solution

Describe their project management style, including communication tools and timeliness.

Project management was based on scrum and was delivered with clear documentation using Gant charts and project management software

What did you find most impressive or unique about this company?

the degree of care and concern with regard to ensuring the outcome of the work was realized effectively. They didn't just provide software development solutions (which is what we hired them for). Without us asking they worked alongside us during and after the product launch phase to ensure the product's market entry was as smooth as possible and provided us with valuable consultancy along the way to help guarantee the effective end result of the solutions they developed.

Are there any areas for improvement or something they could have done differently?

-

BACKGROUND

Please describe your company and your position there.

I am an Executive in charge of the implementation of smart algorithms and AI in the wealth management company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Bridge, and what were your goals?

Our company needed an effective solution that could do 2 main things: automate the routine work and minimize our clients' financial risks. AI-driven tool to apply to our existing software. First Bridge offered us a solution that best suited our needs. They designed high-tech software which adapts to our current needs, as well as future changes.

SOLUTION

How did you select this vendor and what were the deciding factors?

We saw a couple of cases of First Bridge on their website, and this made us interested. After a couple of calls, we moved to the discovery stage, during which First Bridge conducted custom market and technical research to propose the AI solution that they believed would be the best for us. This ensured us in their dedication to meet the demand of their clients, effectiveness, and diligence. First Bridge’s deep analysis and involvement in our business needs are what made us pick them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project had several stages: analysis of our needs, research, then First Bridge proposed an approach to solve our problem, they gathered all data, developed the software (AI algorithms), trained the AI algorithm, and tested everything.

How many people from the vendor's team worked with you, and what were their positions?

First Bridge team consisted of PMO, CEO, business analysts, software developers, data scientists, and machine learning engineers. PMO was the one with who we were the most in touch with, he kept us informed about the progress of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a result of the AI augmentation of our software, we drastically reduced our operating costs, saved the time of our team, and improved the results for our clients.

Describe their project management style, including communication tools and timeliness.

We communicated almost on a daily basis. The project manager was highly engaged and ready to answer our questions at any time. They prepared demos for us every 2 weeks.

What did you find most impressive or unique about this company?

Their dedication to truly helping their clients' businesses was exceptional. The resulting product fulfilled all our requirements and was ready on time. Also, the communication process was smooth, which assured us that First Bridge was working on creating a high-quality product for our company.

Are there any areas for improvement or something they could have done differently?

The final product fulfills all our requirements.

BACKGROUND

Please describe your company and position.

I am the CEO of Programmatic Advertising Company

Describe what your company does in a single sentence.

A programmatic advertising company that offers tailored advertising solutions for a diverse client base.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire First Bridge to accomplish?

• improve the existing software setup with AI capabilities that would allocate budgets more efficiently
• maximize returns for our clients

SOLUTION

How did you find First Bridge?

• Online Search
• Clutch Site

Why did you select First Bridge over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from First Bridge were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First Bridge developed a cutting-edge AI module for our programmatic advertising software. Leveraging in-depth data analysis and rapid adaptability to fluctuating prices, the AI module aids in optimizing clients' budgets and maximizing returns on marketing investment (ROMI). 

The project was aimed at creating a neural network module that enables advertisers with big budgets to use real-time market data and historical data to determine the most optimal budget split given the target audience, time, and requirements of our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI module developed by First Bridge has improved our ability to optimize clients' budgets and increase ROMI. On average, our clients have seen a more than 15% boost in returns since the implementation of the new software module. The solution increased the effectiveness of our advertising strategies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had near-daily communication with the project manager, who was readily available to answer our questions and address any concerns. Regular demos of the project's progress ensured that we were kept informed and involved every step of the way.

What was your primary form of communication with First Bridge?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

First Bridge's unparalleled commitment to aligning its solutions with our business needs stood out in our partnership. They delivered a solution that not only met but surpassed our expectations within the agreed timeframe. Their seamless communication and profound expertise instilled confidence in their ability to deliver a high-quality product tailored to our needs.

Are there any areas for improvement or something First Bridge could have done differently?

The solution provided by First Bridge fully met our requirements. We are highly satisfied with their work and have no areas for improvement to highlight at this time.

BACKGROUND

Please describe your company and position.

I am the CTO of a supply chain, logistics, and transport company

Describe what your company does in a single sentence.

We're one of the leading logistics providers on the East Coast.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire First Bridge to accomplish?

• We utilized First Bridge's expertise to integrate a neural network-based module into our last-mile delivery system to enhance our capability to balance parcel loads and streamline route planning. First Bridge invested time to understand our requirements and proposed a solution that perfectly matched our needs.

SOLUTION

How did you find First Bridge?

• Online Search
• Referral

Why did you select First Bridge over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from First Bridge were assigned to this project?

16

Describe the scope of work in detail. Please include a summary of key deliverables.

The project’s main service and deliverable of this project was the creation and integration of a neural network module into our last-mile delivery system. First Bridge conducted extensive research and used an advanced data processing technique to create an efficient, flexible, and accurate system for us. This module significantly improved our load balancing and route planning capabilities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI-powered module that was created and integrated by First Bridge has significantly enhanced our operational efficiency by improving our load balancing and route planning capabilities. 

This has facilitated more effective management of our delivery operations, resulting in superior service quality and elevated customer satisfaction. We achieved a significant reduction in failed and delayed deliveries, from 18% to just 8% in six months. The average delivery time was cut by 14%, leading to increased customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The First Bridge team was comprised of 16 members, including the PMO, CEO, business analysts, software developers, data scientists, and machine learning engineers. Our main point of contact was the PMO who ensured we were continuously updated on the project's status and facilitated seamless communication.

What was your primary form of communication with First Bridge?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out about First Bridge was their exceptional commitment to supporting our business. They delivered a product that fully met our requirements within the agreed timeframe. Their smooth communication process and technical expertise instilled confidence in their ability to develop a high-quality product tailored to our needs.

Are there any areas for improvement or something First Bridge could have done differently?

The solution created by First Bridge has met all our requirements, and we couldn't be happier with the result. Their dedication to their work and the quality of their output are truly commendable.

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer of an advertising & marketing company

Describe what your company does in a single sentence.

Growth marketing firm that provides services to Fortunate 1000 firms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire First Bridge to accomplish?

• We needed to develop an AI-based software system that accurately identifies core human emotions through the analysis of audio-video elements in multimedia messages

SOLUTION

How did you find First Bridge?

• Online Search
• Referral

Why did you select First Bridge over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from First Bridge were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved developing an AI-based software capable of identifying human emotions by processing media messages. First Bridge's services included conducting research through focus group studies to understand emotional signals. The final product equipped us with an accurate, flexible, operational, and efficient tool for understanding the emotional coloring of multimedia messaging.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The solution First Bridge has significantly impacted our business by providing a powerful tool for understanding multimedia messaging's emotional coloring. It enables us to effectively identify emotions, enhancing our ability to connect with and influence our target audience, ultimately driving engagement and fostering positive outcomes for our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our communication was nearly daily, with the highly engaged project manager always available to address our questions. They arranged bi-weekly demonstrations for us, ensuring we were well-informed and up-to-date.

What was your primary form of communication with First Bridge?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with First Bridge's exceptional commitment to genuinely supporting our business. They delivered a product that met all our requirements within the specified timeframe. Moreover, their smooth communication process and expertise instilled confidence in their ability to develop a high-quality product tailored to our needs.

Are there any areas for improvement or something First Bridge could have done differently?

The solution that was created by First Bridge completely meets all our requirements.

BACKGROUND

Please describe your company and position.

I am the COO of the company.

Describe what your company does in a single sentence.

We provide logistics services for both domestic and foreign goods (mostly freight management).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire First Bridge to accomplish?

• enhance our core processes related to the storage and transportation of goods
• boost efficiency
• digital transformation

SOLUTION

How did you find First Bridge?

• Online Search
• Referral

Why did you select First Bridge over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

What was the size of First Bridge’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First Bridge developed a comprehensive, multi-stage project that integrated IoT, AI, and blockchain technologies for our warehouse management and logistics. They began by analyzing our needs, conducting research, and implementing an IoT solution with QR codes and a blockchain database. Next, they developed AI algorithms for supply planning, procurement planning, and container/truck loading optimization. 

Finally, they employed a private blockchain for secure data storage. The project significantly improved our warehouse efficiency and logistics processes, ensuring the most effective use of resources throughout the supply chain.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The collaboration with First Bridge had a significant positive impact on our business. By incorporating AI into our delivery process, we managed to reduce warehousing costs and significantly cut our shipment load time. These improvements have greatly enhanced our overall efficiency and competitiveness in the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I appreciated our near-daily communication with the project manager, who demonstrated a high level of engagement and was always available to address any questions we had. Every two weeks, they prepared reports to showcase the project's progress, ensuring we were well-informed and satisfied with the ongoing developments. They delivered on time and were available at any time upon request.

What was your primary form of communication with First Bridge?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

First Bridge has an exceptional dedication to genuinely supporting their clients' businesses. The final product not only satisfied all our specifications but was also delivered in a timely manner. Furthermore, the seamless communication process reassured us of First Bridge's commitment to producing a top-quality product tailored to our company's needs. Their professionalism and expertise made our collaboration a truly remarkable experience.

Are there any areas for improvement or something First Bridge could have done differently?

The end result meets all of our expectations. We're still using their services for the maintenance and plan to work with them in the future to add more capabilities to our software.

BACKGROUND

Please describe your company and position.

I am the CEO of a B2B SaaS platform

Describe what your company does in a single sentence.

B2B SaaS platform for company intelligence

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire First Bridge to accomplish?

• develop SaaS application

SOLUTION

How did you find First Bridge?

Online Search

Why did you select First Bridge over others?

• Pricing fits our budget
• Good value for cost

What was the size of First Bridge’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged FirstBridge to build our MVP for market validation, since then, FirstBridge has been a trusted tech partner for us, working closely with our in-house team to further develop and improve the software application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• shipping features on time while maintaining the quality/stability of the application

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team strives to deliver on time, as with any software development projects, delays and bugs are inevitable, but the team always try their best to deliver

What was your primary form of communication with First Bridge?

• Virtual Meeting

What did you find most impressive or unique about this company?

I was delighted with their professionalism and reliability.

Are there any areas for improvement or something First Bridge could have done differently?

-

BACKGROUND

Please describe your company and your position there.

Im the Co-founder of D-ETF, a blockchain-based ETF issuer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Bridge, and what were your goals?

We hired First Bridge for Smart Contract development, DAO creation and multiple API solutions. First Bridge has been main responsible for our project development since November 2021, and they have completed every task perfectly.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were recommended First Bridge from another developer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our smart contract was built in solidity on ERC-20. First Bridge showed us their ability to deliver perfect software and design, which is rare to find.

How many people from the vendor's team worked with you, and what were their positions?

4-5 people were dedicated to our project. A project manager, and then a mix of front- and backend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything was delivered perfectly, which is why we are still working together for ongoing and future developments.

Describe their project management style, including communication tools and timeliness.

First Bridge is very good in communicating with us as a client. We can also get in contact with them within the same day, and most of the times they are informing us about whats going on, rather than us asking them.

What did you find most impressive or unique about this company?

Everything. From the preparation, to dialogue, to the final result.

Are there any areas for improvement or something they could have done differently?

No. We are very happy.