Driving Growth with AI and Custom Software Development
Fingent is a trusted technology partner for organizations ready to embrace the future with AI-driven innovation and enterprise-grade software. For over 20 years, we’ve helped businesses modernize operations, unlock new revenue opportunities, and create lasting impact. With 700+ successful projects across North America, the Middle East, Australia, and India, global leaders like Mastercard, Sony, PwC, NEC, and JK Fenner rely on Fingent to transform vision into reality.
Why Businesses Choose Fingent
🔹 AI-Powered Innovation: From predictive analytics and intelligent automation to personalized customer experiences, we help organizations harness the full potential of AI to gain a competitive edge.
🔹 Custom-Built Solutions: Our software solutions are designed around business goals—whether streamlining processes, building new digital products, or modernizing legacy systems.
🔹Proven Expertise: A team of consultants, engineers, and data scientists combine domain expertise with cutting-edge technology to deliver measurable business outcomes.
🔹 Agility & Speed: With scalable architectures, agile methods, and seamless integrations, we accelerate time-to-value while ensuring long-term flexibility.
🔹 Secure & Compliant: As an ISO 27001:2013 certified company and a certified SAP and Odoo partner, we prioritize enterprise security, governance, and compliance at every stage.
Our Core Services
Custom Software Development
Machine Learning Solutions
Enterprise Digital Transformation
ERP Implementation & SAP Services
AR/VR & Extended Reality
RPA & Intelligent Automation
Data Analytics & Visualization
Awards & Recognition
🏆 IAOP Global Outsourcing 100🏆 Inc. 5000 – America’s Fastest-Growing Companies🏆 APAC Insider – Australian Enterprise Awards🏆 Great Place to Work® India
At Fingent, we’re more than a technology vendor; we're your partner in building AI-enabled, future-ready digital ecosystems.
Ready to harness the power of AI? Let’s talk.
Min project size
$25,000+
Hourly rate
$25 - $49 / hr
Employees
250 - 999
Locations
White Plains, NY
Year founded
Founded 2003
Languages
Timezones
1 Language that we service
English
4 Timezones that we service
AET
Australia Eastern Time (AET)
EST
Eastern Standard Time (EST)
IST
India Standard Time (IST)
MET
Middle East Time (MET)
4 Locations
White Plains , NY
Dubai , United Arab Emirates
Kochi , India
Melbourne , Australia
No have been added yet...
Pricing Snapshot
Min. project size
$25,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.8
/5
What Clients Have Said
Fingent offers competitive pricing, with project costs ranging from $12,500 to over $2 million, depending on scope. Clients frequently highlight their value for cost, timely delivery, and flexibility in accommodating changes, resulting in high satisfaction across various industries.
Fingent's ability to understand and align with client cultures and industries is appreciated. They demonstrate sensitivity to client needs and industry-specific requirements, enhancing collaboration and outcomes.
Strong Project Management Skills
Clients consistently commend Fingent's project management, highlighting their ability to deliver projects on time and within budget. Their structured approach and use of project management tools like OpenProject and Jira contribute to successful project outcomes.
Value for Cost
Clients find Fingent's services to be cost-effective, especially given the quality of work delivered. Their pricing is considered competitive and fair relative to the market, making them a preferred choice for many clients.
Proficiency in Custom Software Development
Fingent is praised for its ability to develop tailored software solutions across various industries, including real estate, healthcare, and financial services. Clients appreciate their technical expertise and the customization of their products to meet specific needs.
Challenges with Time Zone Differences
Some clients mention challenges related to time zone differences, which occasionally impact communication and project timelines. However, Fingent's effort to align schedules and maintain communication mitigates this issue.
Commitment to Client Success
Fingent is commended for its commitment to client success, going beyond mere execution to offer strategic insights and improvements. Their dedication to achieving client goals is a standout quality.
Backend E-Commerce Development for Rubber Bands Manufacturer
E-Commerce DevelopmentERP Consulting and SIWeb Development
$10,000 to $49,999
Dec. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I've never had bad experiences working with Fingent."
Jul 19, 2024
Head of Digital Transformation, JK Fenner (India) Ltd
Chandrasekar Ranganathan
Verified
Manufacturing
Chennai, India
501-1,000 Employees
Phone Interview
Verified
Fingent provides e-commerce development for a rubber bands manufacturer. The team has worked on 35 integration points in the client's e-commerce backend to implement a real-time shipment tracking system.
Fingent supports the client in ensuring their e-commerce doesn't have any stoppage, and their shipping orders flow continuously. Fingent has a good leadership team and provides proactive solutions. Fingent has good project management and is meticulous, communicating via weekly and biweekly meetings.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the head of digital transformation at a company that manufactures rubber belts and oil seals. The rubber belts are used predominantly in the automotive industry in transmissions and also have other industrial uses. Our oil seals are used in automotors and manufacture. We have five plants across India and cater to the Indian, the US, and European markets. My primary responsibility is to drive digital transformation across the enterprise.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Fingent?
We previously worked with multiple service providers. As part of our digital transformation process, we found that we needed to work with a partner who could understand our business and the B2B commerce side that we were implementing. We also needed support to integrate a real-time tracking system for our e-commerce orders.
SOLUTION
What was the scope of their involvement?
I have business experience and have supported Fingent in defining our requirements and expectations and how we needed to do the project from an integration standpoint. Fingent provides solutions and consulting services, supporting our continuous integration and continuous delivery (CI/CD) cycle.
Fingent's primary responsibility is to integrate the backend systems so that orders are appropriately captured, and stocks are visible to dealers and customers. As soon as the shipment happens, the third-party logistics provider and customers have visibility. When the dispatch and invoice happen, we make them available for the commerce portal. Our project's backend work has around 35 integration points critical for our e-commerce portal, which is available on web and mobile versions.
What is the team composition?
We mainly interact with three teammates, including Sijoy (Systems Applications & Products Project Manager) and Ashok (VP, Enterprise Consulting), with whom we interact daily. We bring any escalations to Sijoy, and the overall team is integrated by 4–5 teammates.
How did you come to work with Fingent?
While searching for service providers, I came across a particular website and found Fingent. We evaluated four IT vendors and shortlisted Fingent. I explained our requirements to all the companies I contacted, and based on that, I expected solutions to come forth and explained to my team. Fingent scored very well in terms of business understanding and technical expertise. The team presented their services and provided credentials. How much have you invested with them?
We've spent around $20,000.
What is the status of this engagement?
We started working with Fingent at the end of 2021, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
It's critical for us to ensure there aren't business stoppages and that our orders flow continuously from our customers to the backend, and Fingent ensures that. I've never asked them to redo work.
How did Fingent perform from a project management standpoint?
Initially, we had weekly calls with Fingent, but eventually, our process got streamlined, and we changed to biweekly calls. The team is meticulous in the work they commit, and their project management has been very good. We've had a particular challenge with one integration point. We ran into technical difficulties because we needed to include third-party providers, which delayed the delivery by two weeks and exceeded the budget. However, none of the other integrations overran our budget. Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
Sijoy is brilliant and understands our business. He understands my requirements and leads the team effectively. Sijoy has technical knowledge and can provide solutions within the timeline he commits to. He's available to address escalations and resolve issues in a timely manner.
On the other hand, Ashok is available for calls within the shortest duration for any situation. He's available to support any fallback mechanism and connects with us frequently. Ashok provides the support that is required for the team. He's available for monthly operations meetings.
What did you find most impressive about them?
Fingent always asks if we're missing something and has good top leadership that supports us in challenges. The team proactively provides solutions.
Are there any areas they could improve?
I don't see anything Fingent can improve in my line of work. I've never had bad experiences working with Fingent and haven't found them wanting on any particular front.
Do you have any advice for future clients of theirs?
I suggest having a good plan in place when engaging with Fingent to achieve a good work pace. Be clear in your requirements and desired solution. The team is phenomenal in brainstorming sessions. Initially, the team had a lot of questions for a project of this scale, and once they understood our project, I'd recommend that anyone hire Fingent for the same kind of work I did.
RATINGS
5.0
"Our overall experience with Fingent has been good, and I don't have any complaints."
Quality
5.0
Service & Deliverables
"Fingent's work quality is phenomenal."
Schedule
5.0
On time / deadlines
"The team never has delays."
Cost
5.0
Value / within estimates
"Fingent provides good value for money."
Willing to Refer
5.0
NPS
"I'll continue to work with Fingent
Warehouse Mgmt System Dev for Logistics Company
Custom Software Development
$1,000,000 to $9,999,999
Mar. 2023 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
4.5
“They’re quite thorough.”
Jul 18, 2024
Director Business Operations, Logistics Company
Anonymous
Verified
Supply Chain, Logistics, and Transport
Secaucus, New Jersey
11-50 Employees
Phone Interview
Verified
Fingent has developed a warehouse management system for a warehouse logistics company. The team also hosts and maintains the system on the client’s server. Some technologies they use include React and .NET 6.0.
The client is happy with Fingent’s work. The team has delivered the foundation of the system, and everything has been working as expected. Their project management approach is good; they deliver tasks on time and are ready to resolve issues that arise. Overall, the engagement is a success.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of business operations for a warehouse third-party logistics service provider. We provide fulfillment services for customers who store their goods in our warehouse.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Fingent?
We needed a warehouse management system (WMS) to operate our warehouse. I requested Fingent’s support in building our in-house WMS.
SOLUTION
What was the scope of their involvement?
Fingent has developed our WMS using React, Next.js, HTML, CSS3, .NET 6.0, C#, and Microsoft SQL. They use GitLab and Jenkins for version control and deployment. The backend is primarily built on .NET 6.0, while the frontend is built on React. They also maintain and host the WMS as a web app on our server.
What is the team composition?
Around 10–20 teammates have worked on the WMS, and I’ve interacted with around 5–10 of them, including project managers.
How much have you invested with them?
We’ve invested close to $1 million on the project.
What is the status of this engagement?
The engagement started in March 2023, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’re still developing the system, but everything has been good for the most part. Fingent has built the foundation of the WMS, and we’re using that. However, we’re still working on more features and enhancements.
How did Fingent perform from a project management standpoint?
They complete deliverables on time, and I let them know about any issues to resolve them. The team is good at communicating with us. We have two meetings per week to review our progress and address any questions and concerns.
What did you find most impressive about them?
They’re quite thorough.
Are there any areas they could improve?
One thing that hinders our progress is Fingent’s lack of knowledge about our industry.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Custom Software Dev for SaaS Company
Custom Software DevelopmentUX/UI DesignWeb Development
$200,000 to $999,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Trust Fingent’s process because it’s highly effective.”
Sep 25, 2023
Co-Founder & Managing Director, SaaS Company
Anonymous
Verified
Other industries
Sydney, Australia
51-200 Employees
Phone Interview
Verified
A SaaS platform has hired Fingent for custom software development. The team has been responsible for end-to-end application development and third-party integrations; key technologies include Laravel and HTML.
The client has been impressed with Fingent’s ability to provide high-quality work while staying within budget. The team delivers on time and has been able to successfully deliver on a complex project. The client appreciates the service provider’s honesty, transparency, and integrity.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a co-founder and managing director of a SaaS platform.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Fingent?
We were looking to create an app that acted as an environment for multiple platforms. We hired Fingent for custom software development.
SOLUTION
What was the scope of their involvement?
We started the engagement with a discovery process and collaborated to implement the design. The team is building the application and ensuring integration with the backend of our website. Fingent has been responsible for end-to-end development and third-party integration with Stripe and Google. Key technologies include Laravel and HTML.
We are currently testing the application, and Fingent will be responsible for maintenance services.
What is the team composition?
We primarily work with a project management office (PMO); this includes about four people. We also work with Fingent’s regional head of sales and global head of development.
How did you come to work with Fingent?
We found them through Clutch. We were looking at multiple offshore companies, and after a few months of going back and forth, we decided to move forward with Fingent.
How much have you invested with them?
We’ve spent between $1 million–$1.2 million AUD (approximately $642,000–$771,000 USD).
What is the status of this engagement?
We started working together in January 2021, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We consider Fingent’s most significant success their ability to stay within budget while delivering high-quality work. We’ve asked them to build something complex, and they’re fully capable of completing the work.
How did Fingent perform from a project management standpoint?
We have consistent meetings with Fingent via Zoom.
What did you find most impressive about them?
We’ve been impressed with their honesty and integrity. We trust them fully, and their team is transparent in their approach. We’ve been impressed with their ability to produce high-quality work reliably.
Are there any areas they could improve?
We underestimated the project's complexity at the beginning of the engagement, but that wasn’t entirely their fault.
Do you have any advice for potential customers?
Trust Fingent’s process because it’s highly effective.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Development for Broadcast System Integrator
AI DevelopmentCustom Software DevelopmentMobile App Development
$10,000 to $49,999
Sep. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
“We’ve been very happy with their work and documentation.”
Jul 4, 2023
Director of Projects, Techtel Pty
Matt Feeney
Verified
Media
Sydney, Australia
11-50 Employees
Phone Interview
Verified
A broadcast system integrator has hired Fingent for custom software development. The team is rebuilding an older PC-based software system, upgrading components, and integrating Active Directory.
The client has been pleased with Fingent’s work and documentation. Projects are delivered on time, and the team has been patient and thorough in their approach. The client has been impressed with the team’s collaborative skills and willingness to go above and beyond to provide solutions.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of projects for Techtel Pty, a broadcast system integrator.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Fingent?
One of our broadcasters had a piece of custom software that needed to be rebuilt, so we hired Fingent for software development.
SOLUTION
What was the scope of their involvement?
Fingent’s primary role has been to rebuild our software with all the latest components and to ensure that Active Directory is integrated. The software Fingent is building is designed to load news and populate the text for news tickers and graphics at the bottom of the screen. Fingent is also adding features to PC-based software.
What is the team composition?
We work with about six people, including Sarika (Senior Program Manager).
How did you come to work with Fingent?
I’m not sure about that because I wasn’t involved in that project stage.
How much have you invested with them?
We’ve invested about $50,000 AUD (approximately $33,000 USD).
What is the status of this engagement?
We started working together in September 2022, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’ve completed everything we’ve asked for, and they deliver on time. We’ve been very happy with their work and documentation.
How did Fingent perform from a project management standpoint?
They’ve been working on a very tight schedule, and any delays haven’t been their fault. We communicate via email and use OpenProject.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
We’d like to shout out Sarika; she is very helpful and thorough and provided good documentation. We’d also like to shout out Sanal (Senior Software Engineer); he is an excellent collaborator and very patient.
What did you find most impressive about them?
The original scope was to add the Active Directory integration, but as the project went on, we noticed other issues popping up. Fingent has been fixing those for us even though they weren’t in the original scope. We’ve also appreciated how thorough they are in their approach.
Are there any areas they could improve?
We had a bit of an issue with the budget at the beginning of the engagement, but we’ve been able to sort that out.
Do you have any advice for potential customers?
Ensure you have a clear scope at the beginning of the project so everyone is aligned on what is required.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
System Integration for Career Dev & Test Preparation Center
Custom Software DevelopmentIT Managed Services
$200,000 to $999,999
Jan. 2020 - Dec. 2022
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"They were very responsive to our needs and supported changes as they came up."
Dec 20, 2022
General Manager, The Training Center
Dan Moscatiello
Verified
Education
Wrightstown, New Jersey
51-200 Employees
Online Review
Verified
Fingent was hired by a career development and test preparation center to integrate their CRM and LMS systems into one unit. The software was required to account for company, student, and course data.
Overall, the engagement with Fingent yielded positive results. Although there were some communication issues because of time zone differences, they still collaborated well with the client. Moreover, the team was responsive and accommodating to the client's needs and change requests.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
The Training Center provides career development and test preparation education services to a variation of different students in the field of boiler and refrigeration equipment. We specialize in test preparation for New Jersey state licensing and some nation wide certifications.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Fingent?
We needed to integrate our CRM and LMS systems into one unit and Fingent designed the CRM program and we purchased the upskill LMS software. They support this project today.
SOLUTION
How did you select this vendor and what were the deciding factors?
We evaluated several proposals and Fingent provided a solution that best fit our organization. There were several vendors and we were satisfied with our options and ultimately selected Fingent.
Describe the project in detail and walk through their service package.
The software had to account for company data, student data, course data and bring those data points together in a complete CRM package. The software is effective and improving our business efficiency and performance.
How many resources from the vendor's team worked with you, and what were their positions?
Multiple resources from Fingent were assigned to our project.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The project was an overall success.
How effective was the workflow between your team and theirs?
Considering we were on different time zones and different backgrounds - we managed communication well. It was not perfect but that was no fault of either organization and just part of challenges we faced as a small company and working in different time zones.
What did you find most impressive or unique about this company?
They were very responsive to our needs and supported changes as they came up.
Are there any areas for improvement or something they could have done differently?
Real time support in situations when the system goes down. Not a tremendous amount of examples on this but we did have some hiccups in the project. Overall Fingent did a great job of dealing with the issues.
RATINGS
5.0
"outstanding work"
Quality
5.0
Service & Deliverables
"Overall this was a high rating as the software works and it provided outstanding value for our organization"
Schedule
4.5
On time / deadlines
"We were on different time zones but we made it work well"
Cost
4.5
Value / within estimates
"Value for both organizations"
Willing to Refer
5.0
NPS
"I would absolutely recommend them.
Mobile App & Web Dev for Cybersecurity Company
Mobile App DevelopmentWeb Development
$200,000 to $999,999
Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It has been nice to have a “one-stop-shop” experience where all elements of the development have been handled."
Mar 16, 2022
Executive Assistant, Security Services Northwest
Justine Wagner
Verified
Other industries
11-50 Employees
Online Review
Verified
Fingent drives a cybersecurity company's development projects, including mobile, desktop, and online applications. They aim to develop the company's app in a user-friendly way by addressing consumer needs.
To date, Fingent has continued to be consistent in their timeliness, and they address any issues along the way. The team allows the internal staff to focus on their vision while Fingent brings the concepts to life. Clear communication and quick responses also stand out.
This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Introduce your business and what you do there.
I’m the executive assistant at Security Services Northwest, a cybersecurity company. We do event security, private security, alarm monitoring, and patrol.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Fingent?
Our goal was to address developing a mobile app with desktop applications that would address our consumers needs.
SOLUTION
What was the scope of their involvement?
Fingent has been the driver for our app development as well as our desktop and online applications. They have solved problems, addressed our testing concerns and helped develop the app in a user-friendly way that addressed our consumers' needs.
What is the team dynamic?
Sowmya has been the overseer of the project, scheduling and talking through our timeline and creating milestones and deadlines. Tony has been a huge asset in helping us with the app concerns and bugs while Yaseen offers support to any technical issues we are having with the back of house applications. Together they have offered amazing support that encompasses the entire project.
How much have you invested with them?
$390,000
What is the status of this engagement?
We are still greatly involved with the team as we move into the next phase of our application launch. Weekly meeting with email correspondence in between.
RESULTS & FEEDBACK
How did Fingent address the challenges that arose?
They have consistently been timely and clear about addressing any issues we have had along the way.
Describe the impact this engagement has had on your business.
The fingent team has allowed our team to focus on our strengths of vision while bringing to life our concepts. It has been nice to have a “one-stop-shop” experience where all elements of the development have been handled.
How was project management handled?
Outstandingly.
Is there anything that the vendor did well or that you would consider a strength?
Clear communication and quick email response for support. Despite the time difference, there is not much wait time for responses from the team which allows us to move forward with ease.
In what specific areas can they improve?
I have not experienced anywhere where improvement is necessary.
What advice do you have for clients with similar needs to yours?
Come to the table with a strong vision so that the team has a clear idea of what they plan to execute for your project.
UPDATED REVIEW
This review was published on November 14, 2018
Justine Wagner
Executive Assistant, Security Services Northwest
IT Services
11-50 Employees
Seattle, Washington
$200,000 to $999,999
Jan 2016 - Ongoing
Project summary
Fingent provides mobile application development services, developing the iOS and Android versions from scratch. They worked on the UX, the testing phase, and the launch.
Feedback summary
The application Fingent developed is excellent, with any bugs that are found during the testing phase addressed quickly and professionally. The app’s visuals are good and the team makes any changes that are requested promptly, always ensuring that they explain their process carefully and thoroughly.
BACKGROUND
Introduce your business and what you do there.
I’m the executive assistant at Security Services Northwest, a cybersecurity company. We do event security, private security, alarm monitoring, and patrol.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Fingent?
We needed someone to develop our mobile app, which provides cybersecurity for personal safety. It can be for anyone, whether an individual, business, or school—it’s private protection in the palm of your hand.
Users can look at the main screen and it shows an alert page, an emergency tab, a specialty tab where they can specify the profile and set preferences. We get data from different APIs or sources that give us real-time crime, then we send out that information to our users.
SOLUTION
What was the scope of their involvement?
They’ve been our primary team for the development of the app, creating everything from scratch. They make changes on a weekly basis based on what we discuss in our calls and on the speed and productivity of the app. It was developed for iOS and Android and is in both stores. We trust Fingent’s opinion regarding what they think is best for the app, and we use that technology.
They also did the UX, covering a huge scope of work for us. We’re now in a beta testing phase. Though it’s in the app stores and being used, we’re still finding bugs from both the web and the mobile side. As we find them or as Fingent finds them, they fix them.
What is the team composition?
We’ve had three main contact points and there’s a team of six to eight that work on it. We were also assigned a project manager.
How did you come to work with Fingent?
We did a search for companies that could handle the project scope. We interviewed a bunch of different teams and we liked Fingent the best: they had the most knowledge, experience, and we felt they’d be the best to work with.
How much have you invested with them?
We’ve spent $250,000.
What is the status of this engagement?
We started working together in January 2016 and the work is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They help us in a lot of ways: they break things down so that we understand how the web end of the app works, how it communicates to the mobile side, and how to find the API information that we need to make it function.
We love the way the app looks. They’ve done exactly what we wanted visually—we send them different images that we like, and they do a really good job of making that vision come to life. Every once in a while, we change our mind and they have no qualms about changing it. We’re always satisfied with what we see.
How did Fingent perform from a project management standpoint?
We mainly communicate via email because of the time difference, though we have a weekly call in which we discuss any issues. They touch base with us on what they’ve done and when we should see those changes in place.
Their communication, management, and timing are great. From the get-go, they put a team together that was very patient and did a great job of translating things to us with a sense of humor. They’ve been wonderful.
What did you find most impressive about them?
Their consistency is wonderful, and they’re flexible. We’ve changed our minds multiple times, thrown new ideas at them, and they always go with the flow and make it happen.
Are there any areas they could improve?
No, they’re very professional.
Do you have any advice for potential customers?
We would absolutely recommend them. Having a project manager has been awesome as we know exactly who to go to.
Star Ratings
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Systems Development for Financial Services Company
Custom Software Development
Confidential
June 2013 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It's a pleasure to work with them."
Mar 8, 2022
Project Manager, NEC Financial Services
Ryan Kenning
Verified
Financial services
Saddle Brook, New Jersey
11-50 Employees
Phone Interview
Verified
A financial services company hired Fingent to provide system development. For almost ten years, they've been taking care of HTML website portals, SQL system management, and website development, among other tasks.
The client is delighted with the functionalities that Fingent has developed over the years, which has streamlined their processes. Their flexible and organized approach has been key to delivering solid project management. The team also praises their friendly approach to explaining things and making everything smooth.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the project manager at NEC Financial Services, a financial services company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Fingent?
We needed help to continue with the development of our systems.
SOLUTION
What was the scope of their involvement?
Fingent is a huge contributor in helping us update our systems. They've built internal portals for our customer base and our dealer base, and as we continue to grow, we use them to enhance those two solutions they created for us.
Regarding the process, we start with a meeting to lay out what we want, whether it's a solution or an upgrade to a solution. We look to them for advice and insight, what they’ve seen, and what they think is the best way for us to go — there’s back and forth communication regarding getting everything set up. After that, they put out a great statement of work for us and have a kickoff meeting to start the task — we’ve known each other for so long that everything is routinary.
Fingent's team has built two HTML website portals — they’re very good with all Microsoft products. They also manage our SQL systems databases, HTML customization, and different SSIS packages. They’re also very good at creating websites; they built our internal portal site based on SharePoint.
Currently, we plan on moving forward with them in the future with things like Power BI and Automate.
What is the team composition?
For this project, we work with 3–5 people from their team, including a project manager. Usually, there are around two more technical people involved, depending on what we’re doing.
What is the status of this engagement?
We started working together in June 2013, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our relationship has gotten stronger over the years, and the dealer portal they created was great. We've also heard feedback that the platform is very easy to use, leading to success and great response from our dealer base.
Overall, we're happy with how our customers can go in, look at invoices, and make payments. We’re getting more people on our portal, more self-service from our customer base, and more general growth for our business.
How did Fingent perform from a project management standpoint?
The project manager is excellent — she’s one of the best I’ve worked with because she's organized, flexible, and straightforward. We communicate through Microsoft Teams and have weekly morning calls — even though there’s a time difference, they’re very accommodating with that.
What did you find most impressive about them?
They’re good at explaining things. We were able to assign less technical staff from our side; I’ve never been a technical person, and I've learned a lot from working with them because they make it easy to understand the technology and things behind the scenes. They're making it a smooth transition.
Are there any areas they could improve?
They’ve improved on the issues we had before. Based on the things we’ve changed over the years with our VPN and our structure, I see it was more of a problem with us than them. Overall, it's a pleasure to work with them.
Do you have any advice for potential customers?
Take their advice; they’re very knowledgeable about technology solutions.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Application Dev for Real Estate Company
Mobile App Development
Confidential
Aug. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What we find most impressive about Fingent is their knowledgeability and how sensitive they are to our needs."
Mar 8, 2022
Director of Technology, Real Estate Company
Anonymous
Verified
Real estate
Riyadh, Saudi Arabia
1-10 Employees
Phone Interview
Verified
Fingent developed an application from scratch to help a real estate company better target their audience. The team also helped define the client’s business process, goals, and pipelines.
Thus far in the development, Finger has met the client’s expectations and requirements. They’re adaptive to internal project management processes and able to flexibly accommodate ad-hoc meetings. The client highly values their expertise in the real estate segment.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of technology for a real estate company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Fingent?
We needed help with defining our business processes and goals, and we were looking for a partner who had expertise in the real estate segment. That’s why we hired Fingent.
SOLUTION
What was the scope of their involvement?
We first went through a discovery phase with the Fingent team. We defined our business process and goals, and they went into developing an application that could help us better target our audience. The project is ongoing, and there are multiple phases in the pipeline.
What is the team composition?
We’re working with a project manager, an account manager, three functional leads, and two project leads.
How did you come to work with Fingent?
We found them in a Google search. We saw that they had done a project for a real estate company in the US, so we thought they would be a good fit. They’re also very proactive and sensible, which made us choose them over other vendors.
What is the status of this engagement?
We started working together in August 2021, and our partnership is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’ve done an amazing job. My team is happy with their work.
How did Fingent perform from a project management standpoint?
We have an open-source project application where their team updates everything. We have weekly meetings, but the team is flexible enough to accommodate ad-hoc discussions.
What did you find most impressive about them?
What we find most impressive about Fingent is their knowledgeability and how sensitive they are to our needs.
Are there any areas they could improve?
No, everything is fine. There’s always a learning curve.
Do you have any advice for potential customers?
I highly recommend working with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Financial Services Company
Custom Software Development
$200,000 to $999,999
July 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We see that they care about our platform’s success, which shows in the quality of their work."
Mar 5, 2022
Co-Founder & Principal, Financial Services Company
Anonymous
Verified
Financial services
1-10 Employees
Phone Interview
Verified
Fingent developed a financial firm's custom solution, which would enable the client to have a survey data collection system and database. They now continue to improve the core product they've developed.
Armed with exemplary development skills, Fingent has successfully finished the client's core product, which is now being used by the firm on a daily basis. The team is commended for their willingness to share valuable insights into the project. They're also fast, efficient, and organized.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the co-founder and principal of a financial services company, and we provide professional consulting services to companies.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Fingent?
We were looking to build a custom solution.
SOLUTION
What was the scope of their involvement?
The custom solution that Fingent created would help us create a survey data collection system and database. They also built analysis tools that would enable us to analyze all of the data in one spot. They’ve already completed building the core product, and they continue to improve and add features to our product.
What is the team composition?
We're working with around 15–20 people, including an account manager and software developers who have various roles in the project. A tier of other project managers and developers leads the weekly meetings and explains the work that they're doing.
How did you come to work with Fingent?
I found them through Clutch when I searched for potential software development firms. I also used Google to find possible companies. After receiving proposals from several companies, we ultimately decided to work with Fingent because they were able to do a mock-up of what we were trying to do. They also took the time to get information from us and they tried to build a workflow to give us a view of what we would expect before starting the project.
How much have you invested with them?
We’ve spent $250,000.
What is the status of this engagement?
Our ongoing partnership began in July 2020. The team completed the core product in July 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’ve successfully delivered the core product and it works really well. More importantly, the core product is a highly functioning asset that we utilize on a daily basis in our company. We appreciate that they’re eager to explain how things work, and they have many ideas on how we can further improve our deliverables. Overall, we see that they care about our platform’s success, which shows in the quality of their work.
How did Fingent perform from a project management standpoint?
They have excellent processes and remarkable communication skills. They’re fast, efficient, and organized. We schedule meetings to discuss what we need to change or edit on their work. We use OpenProject for project management, and we communicate through email and Zoom.
What did you find most impressive about them?
Fingent has been diligent in understanding the scope of our project, and they’ve been able to show their knowledge about our project through their proposal. In addition, they’re invested in our project.
Are there any areas they could improve?
No. They’re doing everything right.
Do you have any advice for potential customers?
Spend a lot of time with Fingent to discuss and identify the goals of your project and what you’re trying to accomplish. Once you do that, you can scope your project well.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Magento Development for Online B2B Marketplace
E-Commerce Development
$200,000 to $999,999
Mar. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The entire process has been really smooth — working with Fingent has been a lovely experience."
Feb 15, 2022
VP of Sales & Marketing, Kogland Commerce Pvt Ltd
Abraham Isaac
Verified
Other industries
India
11-50 Employees
Phone Interview
Verified
Fingent helped a medical supply company upgrade their website to Magento 2. They did UI research and developed the backend. The team also integrated the client’s Odoo CRM. They now provide maintenance.
Thanks to Fingent’s work, traffic on the client’s site has increased by 200%, and their conversions by 50%. The client also praised the site’s speed and UI. A flexible partner, the team communicates effectively via email and WhatsApp. Their honesty and expertise stand out.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the VP of sales and marketing for Kogland Commerce Pvt Ltd. We’re an e-commerce business that supplies medical equipment and consumables to hospitals and dental clinics via online orders.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Fingent?
When I joined the company in 2019, we were on a Magento platform that was not supported anymore, so we had to move to a newer version of the platform.
SOLUTION
What was the scope of their involvement?
Fingent helped us with Magento development. When they came on board, they asked us questions about the changes we wanted and evaluated the modules required to upgrade from Magento 1 to Magento 2.
Then, Fingent did the requirement collection. A DevOps team worked with us on the upgrade. They did UI research and developed our Magento backend.
The team also helped us implement our CRM system, which is in Odoo. They collaborated closely with us to develop our CRM, and they eventually integrated it into our Magento backend.
After Fingent finished the initial project, we had a testing phase. Currently, we’re still doing verifications and validations. Fingent is providing maintenance, handling change requests, and fixing bugs.
What is the team composition?
We usually work with five people from Fingent, including a project manager. More people came on board during the testing phase, when we had 8–9 team members from Fingent on our project.
How did you come to work with Fingent?
I found them through a referral from a friend I had worked with at a previous company. We connected to Fingent’s sales and marketing team through their website and started talking. At this point, we’d evaluated many providers and shortlisted Fingent because of their cost, the deadline they proposed, and feedback from peers.
How much have you invested with them?
So far, we’ve spent around $700,000.
What is the status of this engagement?
The project started in March 2020, just before the COVID-19 lockdowns started worldwide, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our site is live right now, and thanks to Fingent’s work, it’s is much faster and has better UI/UX. We’ve had an increase in traffic of about 200% from our targeted customers across the country. Plus, there’s been a 50% increase in conversions; not only are more customers visiting our site, but they’re also making purchases through it.
From a digital marketing perspective, the site has helped improve our strategies and our SEO. Fingent designed the site in such a way that our search engine ranking is much better.
How did Fingent perform from a project management standpoint?
Fingent is very flexible with communication. We use email, where we have everything documented. Additionally, we have a WhatsApp group as well as a task-tracking tool. Overall, we have a really good communication setup.
We have weekly meetings, monthly meetings, and milestone tracking.
Our first project manager had to leave the company, so we got a new project manager, and Fingent made the transition very smooth.
What did you find most impressive about them?
I appreciate that Fingent was very honest with their initial evaluation, making our expectations realistic. The team was candid about our situation and the status quo. When it came to requirements, they told us what was and wasn’t possible.
Fingent is also on top of the technology — they’re experts in Odoo and great at UI research. Their program management has been easy, especially when it comes to the sales and marketing modules, like getting customer details and CRM integration.
The Fingent team also makes it easy to have an open discussion about the project. They’re very professional in their approach. The entire process has been really smooth — working with Fingent has been a lovely experience.
Are there any areas they could improve?
I wouldn’t say they need to improve anything right now. On one occasion, there was a communication issue where a milestone was not communicated properly, causing a delay in one of our deadlines. That was a mistake from both parties, though.
Do you have any advice for potential customers?
If you’re looking for e-commerce and backend development, I would certainly recommend Fringent — there’s no question about it!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I’d recommend them every time, all the time.
Showing 11-20 of
65 Reviews
Our Story
Fingent is a trusted global software development company helping businesses transform with technology. Guided by our vision to make the world better through software, our mission is to craft impactful digital solutions that drive growth and innovation. Our values—integrity, commitment, learning, and excellence—define who we are. What makes us unique is our people: passionate thinkers, innovators, and problem solvers driven by purpose.
Meet the Team
Stephen CummingsSVP - Strategy
Stephen has decades of experience helping organizations achieve their business objectives. He excels at setting company directions, leading cross-functional projects, and managing operations for global U.S. companies.
Joby AntonyAVP - Digital Marketing
With around two decades of experience in digital marketing, Joby leads a dynamic team to design and execute multi-channel campaigns that drive brand engagement and conversions for Fingent.
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