E-mail deliverability. RESTful API. Cloud SMTP.

Meet EmailLabs!

Deliver emails in 0.16 seconds. With a highly scalable cloud service, you can quickly improve your reliability to a service built on speed, regardless of the email volume, to send out 5 or 5 million emails.

Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
10 - 49
Locations
Poznań, Poland
Year founded
Founded 2015

Service Lines

Email Marketing: 80%
Cybersecurity: 20%

No Focus Areas have been added yet…

Industries

Financial services: 25%
Retail: 25%
eCommerce: 25%
Business services: 5%
Consumer products & services: 5%
Information technology: 5%
Medical: 5%
Supply Chain, Logistics, and Transport: 5%

Clients

Enterprise (>$1B): 50%
Midmarket ($10M - $1B): 25%
Small Business (<$10M): 25%

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate Undisclosed

Rating for cost 4.9 /5

What Clients Have Said

EmailLabs is praised for its budget-friendly pricing and excellent value for cost across various projects. Clients highlight reliability, high deliverability rates, and responsive support, indicating strong overall satisfaction. Specific project costs were not disclosed, but the general sentiment favors affordability and effective service.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 10 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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EmailLabs Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

High Customer Satisfaction

Clients express high satisfaction with EmailLabs, citing their commitment to customer satisfaction as a standout quality. Many clients note the company's flexibility and willingness to accommodate needs.
Proactive Problem Solving

Clients appreciate EmailLabs' proactive approach to problem-solving and their focus on finding solutions, which has been pivotal in maintaining smooth operations.
Efficient Onboarding Process

Clients have had positive experiences with the onboarding process, finding it swift and well-supported. However, one review mentioned the initial process was time-consuming.
Scalability and Reliability

Several reviews highlight EmailLabs' ability to scale services and maintain reliability even under high demand, such as handling over 1 million unique users or sending 500,000 emails monthly.
Personalized Services

EmailLabs is commended for tailoring their services to meet specific client needs, which has led to improved outcomes and satisfaction across various industries.
Technical Expertise

EmailLabs demonstrates strong technical expertise, particularly in email marketing and API integration. Clients benefit from their knowledge in areas like domain authentication and email encryption.

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EmailLabs Reviews

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Email Marketing
$50,000 to $199,999
May 2015 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We're impressed by their understanding, support, and ability to find optimal solutions depending on the budget."

Sep 26, 2023

SmartIdeas.pl

Marcin Lukianczyk

eCommerce
Poland
1-10 Employees
Online Review
Verified

EmailLabs provides email marketing services for an e-book and audiobook price comparison platform. The team delivers transactional messages and uses an API to monitor users and integrate data into the CRM.

Internal stakeholders are satisfied with EmailLabs' work and performance. The team meets expectations and solves any issue that appears. They manage the project seamlessly and communicate effectively through virtual meetings, emails, and messages. Overall, they're collaborative and understanding.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the I'm not bothering. of SmartIdeas.pl

Describe what your company does in a single sentence.

I run a service - a price comparison website for e-books and audiobooks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EmailLabs to accomplish?

Sending transactional emails.

SOLUTION

How did you find EmailLabs?

Conference

Why did you select EmailLabs over others?

Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from EmailLabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Emaillabs delivers transactional messages to recipients at a high level. Additionally, it allows for the use of an API for more advanced solutions to monitor users and integrate data in the CRM.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Email deliverability and uptime.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Any issues that arose during implementation were resolved immediately. Subsequent collaboration also proceeds without any problems.

What was your primary form of communication with EmailLabs?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed by their understanding, support, and ability to find optimal solutions depending on the budget.

Are there any areas for improvement or something EmailLabs could have done differently?

Expansion of the dashboard for reports.

RATINGS

5.0

Email Marketing
Confidential
Jan. 2016 - Aug. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.0

"They were quick to respond to our queries and concerns."

Aug 16, 2023

Account Manager, Advertising & Marketing Agency

Anonymous

Advertising & marketing
Katowice, Poland
1-10 Employees
Online Review

EmailLabs was hired by an advertising and marketing agency for their email marketing services. The team was responsible for sending authorization emails to the client's customers.

The client was pleased with the results of the engagement. EmailLabs worked efficiently, delivering quality services in a timely manner, and internal stakeholders were particularly impressed with EmailLabs' communication skills

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Account Manager of an advertising & marketing company

Describe what your company does in a single sentence.

Advertising and marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EmailLabs to accomplish?

Sending e-mails

SOLUTION

How did you find EmailLabs?

Online Search

Why did you select EmailLabs over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

sending authorization emails to customers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customers receiving emails with an authorization link

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they deliver items on time, they respond quickly.

What was your primary form of communication with EmailLabs?

Email or Messaging App

What did you find most impressive or unique about this company?

They were quick to respond to our queries and concerns.

Are there any areas for improvement or something EmailLabs could have done differently?

There was nothing they needed to improve on.

RATINGS

5.0

Cybersecurity Email Marketing
Cybersecurity Consulting
Confidential
Feb. 2016 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I really appreciate and value working with them."

Jul 17, 2023

Project Manager, Marketing Agency

Michał Kłosowski

Advertising & marketing
Estonia
1-10 Employees
Online Review

EmailLabs has been hired by a marketing agency to develop an email delivery system. The goal is to improve the quality and rating of the emails, accelerate email deliverability, and improve domain reputation.

EmailLabs' efforts have significantly increased the number of delivered emails. In addition, their domain rating has increased while the bounce rates have decreased. The team implements an efficient communication style. Moreover, their client-centric approach strengthens their ongoing partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the PM

Describe what your company does in a single sentence.

Marketing agency and e-commerce specialists.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EmailLabs to accomplish?

Ensuring reliable email delivery
Aiding in enhancing the quality and rating of my emails
Accelerating email deliverability
Safeguarding the reputation of my domains
Providing assistance in implementing SPF, DKIM, and DMARC
They offer really competitive prices

SOLUTION

How did you find EmailLabs?

Online Search

Why did you select EmailLabs over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from EmailLabs were assigned to this project?

It was several different people.

Describe the scope of work in detail. Please include a summary of key deliverables.

We required a dependable and trustworthy email delivery system that would guarantee high email ratings and deliverability. I not only obtained what I required at a favorable price, but they also provided me with additional enhancements and expanded possibilities. Furthermore, they consistently demonstrated willingness to assist me, even offering free support during the implementation of numerous elements that enhanced the security and deliverability of my emails.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Firstly, there was a notable increase in the quantity of delivered emails. Additionally, the rating of my domains increased. Finally, we witnessed a decrease in the occurrences of Hardbounce and Spambounce.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every project was delivered on time, and the communication was clear and efficient. They consistently provided valuable assistance, not only through emails but also during phone calls.

What was your primary form of communication with EmailLabs?

Email or Messaging App

What did you find most impressive or unique about this company?

After more than 7,5 years of collaboration, what I value most is their communication and the client-centric approach, which I have rarely encountered in other companies. This is evident by the fact that since 2016, I consistently choose Emaillabs for each of my new projects.

Are there any areas for improvement or something EmailLabs could have done differently?

No, they are great I really appreciate and value working with them.

RATINGS

5.0

"I really like to work with them."

Email Marketing
Confidential
Jan. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm impressed with their willingness to share knowledge and support in making business decisions."

Jun 28, 2023

COO, MyShop

Aleksandra Godlewska

Other industries
Poznan, Poland
1-10 Employees
Online Review
Verified

EmailLabs serves as the transactional email provider of an online pastry shop.

The client is pleased with EmailLabs' services. They deliver transactional emails without issues. The team also manages the engagement well by providing substantial support. Their members are easy and pleasant to work with, and they're always willing to share their knowledge with the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the COO of MyShop

Describe what your company does in a single sentence.

We are the largest online pastry shop in Poland, delivering baked goods to any address in the country.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EmailLabs to accomplish?

Transactional email provider.

SOLUTION

How did you find EmailLabs?

Online Search

Why did you select EmailLabs over others?

High ratings
Good value for cost

How many teammates from EmailLabs were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Transactional email provider.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Effective deliverability of transactional emails, no technical problems, good contact with the provider.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Easy and pleasant, trouble-free contact. Substantive support.

What was your primary form of communication with EmailLabs?

Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed with their willingness to share knowledge and support in making business decisions regarding the sending of transactional e-mails.

Are there any areas for improvement or something EmailLabs could have done differently?

None.

RATINGS

5.0

Email Marketing
$10,000 to $49,999
Jan. 2021 - May 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''Their flexibility and responsiveness were impressive.''

May 25, 2023

CEO

Tomasz Józefowicz

Other industries
Warsaw, Poland
11-50 Employees
Online Review
Verified

An e-commerce software company hired EmailLabs for email platform development and support. They helped the client develop a reliable and stable platform for automatic notification of business process requests.

EmailLabs delivered a reliable product according to the client's expectations. EmailLabs led an organized process with well-prepared documentation and high responsiveness. The client also praised their flexibility.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Poli Honey S.A.

Describe what your company does in a single sentence.

The company deals with the creation and support of software dedicated to the e-commerce industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EmailLabs to accomplish?

Automatic notifications of customers and users about changes in the status of business processes

SOLUTION

How did you find EmailLabs?

Online Search

Why did you select EmailLabs over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Reliability of the solution
stability of the system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

deliverability
reliability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

well-prepared documentation.
High responsiveness for questions.
Helpful

What was your primary form of communication with EmailLabs?

Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility and responsiveness were impressive

Are there any areas for improvement or something EmailLabs could have done differently?

not identified

RATINGS

5.0

E-Commerce Development Ecommerce Marketing Email Marketing
WooCommerce
Confidential
Jan. 2012 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their good pricing was impressive."

May 24, 2023

Co-Founder, Cafessima

Szymon Dziedzic

Retail
Poland
1-10 Employees
Online Review
Verified

EmailLabs has provided email marketing services for an e-commerce platform. The team has utilized the SMTP API to send transactional and marketing emails.

EmailLabs has exhibited a commendable deliverability rate and consistently delivered emails in a timely manner. They have promptly addressed the client's requirements and provided satisfactory solutions. EmailLabs offers competitive pricing, making their services even more attractive.

Email Marketing
Confidential
Jan. 2021 - Dec. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team had excellent mail deliverability, and their consultation services were top notch."

Apr 27, 2023

CEO, Zwiadowca.pl

Anonymous

Other industries
Poland
1-10 Employees
Online Review
Verified

EmailLabs provided email marketing services and support for a construction services company. The team also implemented a drip funnel, systems notification, and automated delivery.

EmailLabs' successfully delivered an effective mail delivery strategy, much to the client's delight. The team was highly organized, and internal stakeholders were particularly impressed with the vendor's accurate deliverables and professionalism.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Zwiadowca.pl

Describe what your company does in a single sentence.

Informational portal for the HORECA industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EmailLabs to accomplish?

Dripping email
system notifications

SOLUTION

How did you find EmailLabs?

Online Search

Why did you select EmailLabs over others?

High ratings
Great culture fit

What was the size of EmailLabs’s team?

2-5 Employees

What was your primary form of communication with EmailLabs?

Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

email marketing support and mail delivery

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Effective mail delivery

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is carried out according to the agreements. Services are provided professionally and as expected.

What did you find most impressive or unique about this company?

The team had excellent mail deliverability, and their consultation services were top notch.

Are there any areas for improvement or something EmailLabs could have done differently?

To maintain the current high quality of services provided.

RATINGS

5.0

Cybersecurity Email Marketing
Confidential
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have great customer service."

Apr 13, 2023

Executive, Fundacja Academic Partners

Anonymous

Education
Warsaw, Poland
11-50 Employees
Online Review
Verified

EmailLabs provides email marketing services for a large-scale events organization. The team performs email and SMS communication tasks for the client.

The client has achieved a 95% email delivery rate and less than five seconds of text message delivery with no technical issues, thanks to EmailLabs' work. The team has a perfect project communication approach using remote channels. Moreover, their members are solutions-oriented and truly reliable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I'm an executive at Fundacja Academic Partners

Describe what your company does in a single sentence.

Large-scale events organization

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EmailLabs to accomplish?

Email operational & marketing communication with high delivery rate
SMS operational & marketing communication with fast delivery time

SOLUTION

How did you find EmailLabs?

Referral

Why did you select EmailLabs over others?

High ratings
Pricing first our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

What was the size of EmailLabs’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Providing a high available, with possibly shortest delivery time, with high delivery rate communication channels via API.
Logging & reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

95% emails devliery rate
<5s delivery time of text messages
0 technical issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Perfect project communication via remote channels.
Focus on problems solving.

What was your primary form of communication with EmailLabs?

Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

Reliability. They have great customer service.

Are there any areas for improvement or something EmailLabs could have done differently?

RATINGS

5.0

Showing 21-28 of 28 Reviews

Locations (1)

Wierzbięcice 1B Poznań, Poland 61-569

16 - 20

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EmailLabs

E-mail deliverability. RESTful API. Cloud SMTP.

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Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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EmailLabs Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Customer Satisfaction

Proactive Problem Solving

Efficient Onboarding Process

Scalability and Reliability

Personalized Services

Technical Expertise

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Portfolio & Awards

Location

Locations (1)

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