Elogic Commerce

BACKGROUND

Please describe your company and position.

I am the Marketer of Elit-Web

Describe what your company does in a single sentence.

We provide tailored digital marketing services to increase traffic, boost brand visibility, and maximize conversions for businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Conduct an audit of our clients' e-commerce websites
• Improve overall website performance
• Optimize UX/UI to increase user engagement and conversions
• Implement SEO best practices to enhance search engine rankings

SOLUTION

How did you find Elogic Commerce?

Referral

Why did you select Elogic Commerce over others?

• High ratings
• Close to my geographic location
• Referred to me
• Strong reputation

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elogic Commerce began by conducting a comprehensive audit of our clients' e-commerce platforms. Their team reviewed site load times, mobile responsiveness, and SEO readiness. After presenting their findings, they implemented several technical optimizations, including speeding up page load times and enhancing the user interface to improve conversions.

They also helped us apply industry-standard SEO practices. By the end of the project, our clients’ sites were running faster, had better mobile experiences, and showed improved conversion rates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant 30% improvement in page load speed, which directly contributed to higher conversion rates. Additionally, mobile responsiveness was greatly improved, leading to an increase in mobile sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elogic Commerce delivered everything on time, keeping us informed through regular updates and quickly addressing any concerns that arose.

What was your primary form of communication with Elogic Commerce?

Virtual Meeting

What did you find most impressive or unique about this company?

Their in-depth knowledge of e-commerce optimization and their ability to proactively offer solutions made them stand out. I am really satisfied with their attention to detail in both performance and UX.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Everything was excellent, and we’re excited to continue working with them. No areas for improvement at this time.

BACKGROUND

Introduce your business and what you do there.

I'm the CMO of a company that manufactures scales, balances, and weighing equipment and sells them through distribution. We're a global organization, and I run the US division.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Elogic Commerce?

We were looking to improve automation with our distributors and dealers through a website, so we needed to create an e-commerce site. We had started this project with a different developer, but that engagement didn't work out very well, so we reached out to Elogic Commerce.

SOLUTION

What was the scope of their involvement?

Elogic Commerce has designed and developed a completely new e-commerce website for us. Initially, we had a couple of meetings with them before starting the process of developing this website. As for the technology stack the team has used Magento for the CMS. Although the project has required some design work, the main framework was already in place before Elogic Commerce joined.

This website is a global e-commerce site, so it has multiple storefronts, payment methods, and shipping methods. Given that we sell our products through distribution, we have different customer groups. Even our end customers can go to this site and order spare parts for their equipment as well.

What is the team composition?

We've worked with around six teammates from Elogic Commerce, including an account manager, a project manager, a frontend developer, a backend developer, some QC engineers, and a DevOps engineer.

How did you come to work with Elogic Commerce?

We found them on Google. At the time, we looked at a lot of developers, and Elogic Commerce seemed to be the best option.

How much have you invested with them?

We've spent around $150,000.

What is the status of this engagement?

We've been working with Elogic Commerce since around mid-2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to our website, we've seen an increase in sales. It's easier for us to sell through this website, and it requires fewer resources. Before selling online, our customers would call us, we would provide them a quote, and they would later pay the order. Having an e-commerce website has freed up a lot of the processes previously required. Moreover, being able to see our stock has helped our dealers, so our customer satisfaction has also increased, although it's hard to measure.

How did Elogic Commerce perform from a project management standpoint?

Elogic Commerce uses several tools, including ActiveCollab for managing tasks and Microsoft Teams for communication. Sometimes, we also use email. The team communicates with us very quickly and is also quick to respond to tasks, usually within a day. Still, if something is urgent, they respond even quicker.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to Viktor (Magento 2 Backend Developer) — he thinks outside of the box. A lot of developers do exactly what the client tells them what they want. However, Viktor usually comes back and tells me about other considerations and the effects of what we're trying to do.

What did you find most impressive about them?

Elogic Commerce seems knowledgeable, is open, and offers clear communication.

Are there any areas they could improve?

There's nothing Elogic Commerce could improve on.

Do you have any advice for future clients of theirs?

Be clear upfront about what you're looking for and spend more time on the planning side than on the implementation side. Thorough planning will lead to more successful projects.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of IT, and my role is to manage our e-commerce development team, warehouse management system, customer service tools, and infrastructure. Our company has created a high-end automatic self-cleaning litter box and has been in the business for 22 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Elogic Commerce?

We had a lot of projects that we had to work on simultaneously, and our internal development team didn't have the bandwidth to complete all projects in the required timeline. 

SOLUTION

What was the scope of their involvement?

We've worked with Elogic Commerce on one project and are currently getting quotes for two other projects. Elogic Commerce has built a Magento module that consists of a gallery similar to a real estate or idea center gallery. Initially, we provided Elogic Commerce with a product requirement document that thoroughly described all the features and high-fidelity creative components. 

The gallery allows users to see our product in a real-world setting and filter the options based on their personal preferences, depending on what kind of home and cat they have. 

What is the team composition?

We work with around nine teammates from Elogic Commerce. We have a product manager, a project manager, an account manager, frontend and backend developers, a QA specialist, and a business analyst.

How did you come to work with Elogic Commerce?

I found Elogic Commerce on Clutch. We looked at five different companies, four of which we found on Clutch. We narrowed our list down to two companies with the best presentation and good reviews. We finally chose Elogic Commerce because we felt the way they interacted with our team worked best for us.
How much have you invested with them?

We've spent approximately $50,000.

What is the status of this engagement?

We started working with Elogic Commerce in March 2024, and our engagement is ongoing. The first project is nearing completion, and the next project will start soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Elogic Commerce's final product is definitely what we expected, and the team has done an excellent job managing change requests. We've asked for a few new features that we hadn't thought of, which came from Elogic Commerce's questions. The partnership has been great. 

The team has provided code to our developers, who reviewed it and found it acceptable. We haven't had to send back any changes to the team. The feature hasn't been launched yet, so I don't have any KPIs to share at the moment, but the gallery itself is far better than our existing gallery. Overall, the entire team is very good at asking questions that weren't explicitly explained in our assets, and we thought we had very detailed requirements and creative components. 

Elogic Commerce's questions have pushed us to think further about various UX edge cases. The team has thought of different scenarios and suggested different solutions. Elogic Commerce is very good at asking probing questions to ensure they fully understand what we want to build.

How did Elogic Commerce perform from a project management standpoint?

Elogic Commerce delivers work on time and on budget. The team is very communicative when setting up demos and expectations. Elogic Commerce delivers the work they commit to.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight Kriss' (Senior Project Manager) work. She's very good at communicating with us.

What did you find most impressive about them?

Elogic Commerce hits the mark on every opportunity they have, and we'll actually change some of our processes because we feel the way the team does certain things is better than ours. We have an internal development team and processes, and the way Elogic Commerce works is something to emulate. 

Are there any areas they could improve?
I don't have an answer for something they can improve.

Do you have any advice for future clients of theirs?

My advice to any client working with an external vendor is to ensure they provide high-quality creative and detailed requirements so they can set the team for success to deliver exactly what they want.

BACKGROUND

Please describe your company and position.

I am the CEO of the company

Describe what your company does in a single sentence.

I am the owner of a company that specializes in men's jewelry, including rings, pendants, chains, bracelets, and other accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Improve Shopify website
• Implementing specific features like: custom checkout, guest wishlist, and mini cart with upsells, etc.

SOLUTION

How did you find Elogic Commerce?

Referral

Why did you select Elogic Commerce over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project with Elogic Commerce involved creating a special Shopify website for our men's jewelry business. Here's a short breakdown of what we did:

• Custom smooth checkout: They made sure the checkout process was easy and quick, integrating it with third-party service to make it seamless. Additionally, on the checkout page, there are cross-selling recommendations, allowing users to add additional items to their order directly from the checkout. After adding items on the third-party service, the data would automatically update in our store, allowing for a convenient shopping experience without extra steps.
• Wishlist for guests: Customers could add items to their wishlist without having to log in, which was a cool feature that helped us connect with more shoppers.
• Mini cart with extras: Elogic designed a mini cart that suggested extra items based on what customers already had in their cart. This helped boost sales by encouraging more purchases.
• Unique website design: The whole website was designed and improved to match our brand and look attractive to our customers.

Overall, working with Elogic Commerce was a great experience, and their work has helped us connect with more customers and sell more jewelry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased conversion rates at checkout
2. Higher average order values 
3. Improved user engagement
4. Enhanced user experience and also we are getting positive customer feedback on new features

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elogic Commerce managed the project effectively, delivering items on time and responding promptly to our needs. Their team communicated well, keeping us updated on progress and addressing any issues that arose. 

What was your primary form of communication with Elogic Commerce?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out to us the most about Elogic Commerce was their ability to create custom solutions that perfectly fit our needs. Their team was dedicated and knowledgeable, and they were able to turn our ideas into reality with precision and creativity. Their commitment to delivering high-quality work and their attention to detail were truly impressive.

Are there any areas for improvement or something Elogic Commerce could have done differently?

We couldn't really think of any areas for improvement or anything that Elogic Commerce could have done differently. Overall, we were satisfied with Elogic Commerce's work and would recommend them.

BACKGROUND

Please describe your company and position.

I am the Owner of beauty salon equipment provider

Describe what your company does in a single sentence.

We provide high-quality furniture and equipment for beauty salons.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Implement strategies that would enhance our online store's performance, specifically aiming to increase sales and improve conversion rates.
• We wanted to achieve this by optimizing the website's functionality, including the implementation of bestseller and upsell widgets to promote popular and related products, as well as an accelerated checkout process to streamline the purchasing experience for customers.

SOLUTION

How did you find Elogic Commerce?

Referral

Why did you select Elogic Commerce over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included implementing several features to enhance the performance of our online store: 

1. Bestseller and upsell widgets: Elogic Commerce implemented widgets to showcase best-selling products and suggest related items to customers, increasing the likelihood of additional purchases. 
2. Accelerated checkout process: They streamlined the checkout process to make it faster and more efficient, reducing cart abandonment rates and improving overall conversion rates. 
3. Performance optimization: They conducted performance optimization to ensure fast loading times and smooth navigation, enhancing the overall shopping experience. 
4. Testing and Quality Assurance: They conducted thorough testing and quality assurance to ensure that all implemented features worked correctly and met our requirements. Key deliverables included a fully functional online store with optimized features for sales promotion and conversion improvement and a user-friendly checkout process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Elogic Commerce yielded tangible results, significantly boosting our online store's performance. The implementation of bestseller and upsell widgets led to a 25% increase in sales of featured products and a 15% increase in overall sales within the first month. User feedback also indicated a 40% increase in satisfaction with the website's usability and design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, their project management was effective, contributing to the successful delivery of the project on time. Whenever we had a request or issue, they were quick to address it and provide solutions, ensuring that the project progressed smoothly.

What was your primary form of communication with Elogic Commerce?

In-Person Meeting

What did you find most impressive or unique about this company?

The combination of their technical expertise, strategic thinking, and personalized approach set them apart and made them a valuable partner for our project.

Are there any areas for improvement or something Elogic Commerce could have done differently?

The project was successfully completed, and I currently do not have any additional suggestions or thoughts to add.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Brushme.

Describe what your company does in a single sentence.

We are importers and manufacturers of paint-by-number kits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Development of a Shopify website from scratch
• Enhancing user experience & increasing conversions

Our primary objective in hiring Elogic Commerce was to create a new Shopify website to elevate our online presence. The key focus was on enhancing user experience and ultimately boosting conversion rates. We required a website that was not only visually appealing but also highly functional and capable of driving sales.

SOLUTION

How did you find Elogic Commerce?

• Online Search
• Personal recommendation

Why did you select Elogic Commerce over others?

• Good value for cost
• Company values aligned
• Shopify development showcased in their portfolio

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope was extensive and meticulous. It began with a thorough analysis of our brand, business requirements, and objectives. Elogic Commerce conducted in-depth consultations to gather detailed insights, ensuring the new website aligned perfectly with the vision of our company. 

Their team embarked on the design and development process, crafting unique architecture and visual mock-ups tailored to our specifications. Custom features, including a user-friendly interface, advanced search capabilities, and a seamless checkout process, were integrated. 

Rigorous testing across multiple platforms and devices ensured a flawless user experience, addressing any issues promptly. Upon successful testing and fine-tuning, Elogic Commerce managed the website's deployment, overseeing the transition to the live site. The project culminated in the delivery of a fully functional and customized Shopify website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased conversions post-launch showcased higher user engagement and action completion, while reduced bounce rates indicated enhanced visitor interest and exploration of the site. Positive user experience metrics, including session durations and interaction rates, highlighted an overall improved and user-friendly website interface.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently demonstrated a structured approach, ensuring tasks were organized, and progress was tracked efficiently. Elogic Commerce largely delivered items on time, adhering well to agreed-upon timelines and milestones. 

When it came to responding to our needs, they were responsive and proactive. They addressed our queries promptly and accommodated changes effectively, displaying flexibility and a commitment to meeting our requirements. Overall, their project management fostered a smooth workflow and effective communication, contributing significantly to the project's success.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Elogic Commerce was their ability to truly understand our brand and translate that understanding into a tailored, customized website. Their dedication to aligning the website with our vision was impressive. Additionally, their proactive approach and willingness to go the extra mile in addressing our needs were unique.
Are there any areas for improvement or something Elogic Commerce could have done differently?

In general, we found Elogic Commerce to perform well across all aspects of the project, leaving no notable areas for improvement.

BACKGROUND

Please describe your company and position.

I am the I am the CEO of the company of Ubra Group

Describe what your company does in a single sentence.

Our company offers a diverse range of products, including household essentials, premium pet products, and distinguished hair care items, with a mission to elevate our customers' lifestyles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• development and implementing the online store for us.
• We hired Elogic Commerce to develop and implement the online store for our company. Their task was to create a fully functional and visually appealing e-commerce website that would effectively showcase our diverse range of products and enhance the online shopping experience for our customers.
• We needed to update the existing website with new features. The main aim was to boost our website's performance to increase sales. We needed help to make our site fast, as well as user-friendly & mobile-friendly. And they still provide us with a support on this project.

SOLUTION

How did you find Elogic Commerce?

recommendation

Why did you select Elogic Commerce over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our key aim was to create the online store that encompassed designing and developing a Shopify e-commerce website, which would seamlessly display our diverse product range. The project involved extensive customization of the website's theme to ensure it aligned with our brand identity and vision. The Elogic Commerce was tasked with providing a top-notch user experience through intuitive UI/UX design. 

The website needed to be responsive and functioning flawlessly across various devices. In addition to this, on-page SEO techniques were integrated to boost the website's visibility on search engines. Payment integration was another critical component of the project, with a focus on setting up secure payment gateways for seamless transactions. Testing and quality assurance provided by Elogic Commerce ensured the site's performance and reliability. 

So, in general, Elogic Commerce provided us with design, development, implementation of the website, theme creation, as well as the integration of payment and shipping providers etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was successfully launched within the agreed timeframe, meeting all identified specifications. Notably, all functionalities operate seamlessly, and the website functions as intended. Most importantly, our company has started receiving orders through the website, which is a tangible indicator of the project's success and its positive impact on our business operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am pleased with their project management performance, because we had a good and always productive communication. They successfully met all of our deadlines and expectations.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was satisfied with their extensive expertise in Shopify development, great communication skills and management, and their unwavering commitment to delivering on their promises. Additionally, it's noteworthy that Elogic demonstrated a keen interest in establishing long-term collaborations. The discounts for our future projects also was a nice gesture.

Are there any areas for improvement or something Elogic Commerce could have done differently?

Everything was indeed satisfactory, and we have no significant areas of concern. Their work was commendable in all aspects, and we were highly pleased with the outcomes of the project.

BACKGROUND

Please describe your company and position.

I am the CEO of a bathroom products retailer.

Describe what your company does in a single sentence.

We sell bathroom products, in particular handheld shower heads.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• update the existing website with new features
• boost performans & increase sales
• We needed to update the existing website with new features. The main aim was to boost our website's performance to increase sales. We needed help to make our site fast, as well as user-friendly & mobile-friendly. And they still provide us with a support on this project.

SOLUTION

How did you find Elogic Commerce?

recommendation

Why did you select Elogic Commerce over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In the development process, the primary focus was on optimizing the website's performance. This involved addressing two key areas: page speed and image compression. Another significant task was the enhancement of the Checkout Process, specifically related to multiple payment options. The Elogic team resolved issues associated with payment methods during the checkout phase. The scope of this work involved: 

• improving the user experience
• ensuring smooth payment processing
• eliminating any glitches that affected payment options

Throughout the website optimization journey, several essential steps were taken. These included conducting A/B testing to gauge the effectiveness of various changes and integrating a robust search functionality. A/B testing allowed us to make data-driven decisions based on user behavior and preferences. The robust search feature enhanced the overall user experience by providing quicker and more accurate search results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the launch of the website, everything ran seamlessly. The integration proved to be a great success as our clients were able to easily make purchases. These outcomes clearly signify our achievement in this endeavor. 

Furthermore, it is with great satisfaction that we announce the platform's current live and fully operational status. We achieved outstanding functionality and also managed to generate sales that covered the entire cost of the project. This result reflects the efficiency and effectiveness of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I was pleased with their project management performance because we always had good and productive communication. They successfully met all of our deadlines and expectations.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was satisfied with their extensive expertise in Shopify development, great communication skills and management, and their unwavering commitment to delivering on their promises. Additionally, it's noteworthy that Elogic demonstrated a keen interest in establishing long-term collaborations. The discounts for our future projects also was a nice gesture.

Are there any areas for improvement or something Elogic Commerce could have done differently?

While there's always room for improvement, I must admit that I can't think of anything specific at the moment. Our partnership unfolded as seamlessly as I had hoped, with the team consistently meeting all of our requests and expectations.

BACKGROUND

Please describe your company and position.

I am the Analyst, Co-Founder of Project of HURMA

Describe what your company does in a single sentence.

We provide DevOps & Cloud engineering services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• We engaged Elogic Commerce for ecommerce consulting and performing testing of our client's webstore, that was built on Adobe platform.

SOLUTION

How did you find Elogic Commerce?

Referral

Why did you select Elogic Commerce over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It entailed a comprehensive technical analysis of our client's eCommerce operations, including an in-depth examination of their website's backend infrastructure, security protocols, and data handling. This analysis served as the foundation for the development of a robust improvement strategy, which incorporated measures to enhance website performance through server optimizations, content delivery network integration, and database management. 

The implementation phase involved the deployment of technical solutions, such as code refactoring, server upgrades, and the integration of third-party APIs for seamless order processing. Rigorous testing procedures were also carried out to validate the stability and security of these implementations, including load testing to ensure the website could handle high traffic loads without performance degradation. 

Key deliverables resulting from this process included a highly optimized website that boasted improved page load times and responsiveness. Additionally, the user interface received a significant overhaul, incorporating advanced features like one-click checkout, personalized product recommendations, and a streamlined navigation menu to enhance the overall user experience

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our client experienced a substantial increase in website traffic, conversion rates, and online revenue. The enhanced website performance resulted in a 30% increase in sales during the first quarter of implementation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated a strong focus on delivering results, and their team exhibited exceptional responsiveness to our needs and concerns. They promptly and effectively addressed any issues, significantly contributing to the success of the project. We experienced minimal delays, and they were consistently prepared to provide assistance.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Elogic Commerce's deep industry knowledge, commitment to excellence, and their ability to tailor solutions to our client's specific needs were truly impressive. Their dedication to staying updated with the latest e-commerce trends and technologies set them apart as a valuable partner

Are there any areas for improvement or something Elogic Commerce could have done differently?

While our experience with Elogic Commerce was highly positive, one area for potential improvement could be the provision of more detailed progress reports to further enhance project transparency. However, this is a minor suggestion, as their overall performance and results were outstanding.

BACKGROUND

Please describe your company and position.

I am the COO - Chief Operating Officer of Ebolution

Describe what your company does in a single sentence.

We are an agency specialized in ecommerce, providing comprehensive digital solutions to businesses to optimize their online sales and operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elogic Commerce to accomplish?

• Enhance Operational Agility: We needed the ability to scale up and down swiftly, aligning our capabilities with fluctuating project demand.
• Team Integration: We aimed to consolidate a seamless working team, ensuring that Elogic's specialists functioned as a natural extension of our Ebolution team.
• Maintain Quality Amidst Change: Despite the varying business needs, it was paramount that we maintained a high level of quality and efficiency in our projects

SOLUTION

How did you find Elogic Commerce?

Online Search

Why did you select Elogic Commerce over others?

Pricing fit our budget

How many teammates from Elogic Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Elogic Commerce centers around involvement in several of our e-commerce projects. They provide Magento backend developers who have participated in multiple e-commerce projects, contributing to both the evolution of our platforms and their maintenance. Their responsibilities included: 

• Code Development and Optimization: The Magento backend developers worked on various aspects of our e-commerce platforms, improving functionality, enhancing the UX, and resolving issues to ensure the smooth operation of our platforms. 
• Project Maintenance: The team is also involved in ongoing maintenance tasks. They ensure that our e-commerce platforms remain updated and optimized in line with industry standards and changing customer needs. 
• Technical Leadership Responsibilities: Some of the developers also assumed tech lead roles on several projects. They guided the development teams, coordinated tasks, and ensured the successful completion of the projects while meeting quality and timeline expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of our projects with Elogic Commerce are reflected in the consistent and timely delivery of the different project stages. Their team has shown adaptability to our evolving needs and a good ability to tackle challenges. While not always perfect, they have been able to maintain a good level of quality in most deliveries. These qualities have made them a solid partner in our e-commerce projects

They have made every effort to improve the rate and on a day-to-day basis they are committed to a quick response to any unforeseen events that may arise. We will continue to work with them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Although our side handled the project management, Elogic's management of resources, their attention to Ebolution's needs, and rapid response have always been very good. They adapted efficiently to our processes and requirements, delivered their items on time, and were highly responsive to any queries or issues we raised. Their commitment to understanding and fulfilling our needs has made them an effective partner in our projects.

What was your primary form of communication with Elogic Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Agility: They've shown some ability to adapt to our company's changing needs and provide solutions in situations of inefficiency. 
• Resource Management: They've handled their resources fairly efficiently, delivering on time and maintaining an acceptable level of quality in their deliverables. 
• Partnership: They've shown a willingness to understand our needs and have made an effort to become a partner in our e-commerce projects.

Are there any areas for improvement or something Elogic Commerce could have done differently?

They have improved in all aspects but there is always room for improvement in the final quality of deliverables and I know they are constantly working on this.
What advice do you have for clients with similar needs to yours?
 It is a reliable team and has a large pool of good professionals. It is important to maintain constant contact with them and good communication in order to optimise the working relationship and ensure that it lasts over time.