Eleven Space

BACKGROUND

Please describe your company and position.

I am the VP, Marketing of 46 Labs

Describe what your company does in a single sentence.

46 Labs is a provider of telecommunications software and infrastructure services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven Space to accomplish?

• Build brand identity
• Lead all design for the company

SOLUTION

How did you find Eleven Space?

Online Search

Why did you select Eleven Space over others?

• High ratings
• Company values aligned

How many teammates from Eleven Space were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Eleven Space was hired to lead all design for 46 Labs. The scope included brand design, website build and all graphic design and visual identity for the company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Eleven Space helped 46 Labs significantly improve our brand image and design aesthetic. They helped us build a new successful website, and define our brand portfolio, setting us up for the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dragos and the Eleven Space team always delivered quality assets on time. They communicated frequently and quickly, always responding positively to our needs.

What was your primary form of communication with Eleven Space?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about their company is their speed to deliver quality assets.

Are there any areas for improvement or something Eleven Space could have done differently?

There is not. Our whole team enjoyed our time working with them and would highly recommend them.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Zapex Digital

Describe what your company does in a single sentence.

We are a marketing agency serving small businesses and local organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven Space to accomplish?

• create a user-centered CRM system that maximizes user satisfaction, productivity, and engagement

SOLUTION

How did you find Eleven Space?

Online Search

Why did you select Eleven Space over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Eleven Space were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Conducting user research and analysis to understand user needs, workflows, and pain points. 
2. Creating wireframes and prototypes to visualize the new CRM interface and gather feedback. 
3. Designing a visually appealing and intuitive user interface that aligns with the brand identity. 
4. Optimizing information architecture and navigation to enhance user flow and task efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Making sure team members and clients find it easier to navigate through the system, perform tasks, and access the information they need.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project, the Eleven Space team displayed a keen attention to detail and a commitment to delivering exceptional results on time. They exceeded our expectations in terms of both design and functionality. Their communication and response was extremely efficient which made the project very enjoyable

What was your primary form of communication with Eleven Space?

Virtual Meeting

What did you find most impressive or unique about this company?

From the initial consultation to the final implementation, Eleven Space demonstrated exceptional professionalism and a deep understanding of our business needs. They took the time to understand our user personas, workflows, and pain points, and used that knowledge to craft a user interface that is intuitive, visually appealing, and highly functional.

Are there any areas for improvement or something Eleven Space could have done differently?

nothing i can think of

BACKGROUND

Please describe your company and position.

I am the CTO of Twin

Describe what your company does in a single sentence.

Payment solutions for parking and EV charging

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven Space to accomplish?

Product design

SOLUTION

How did you find Eleven Space?

Online Search

Why did you select Eleven Space over others?

Company values aligned

How many teammates from Eleven Space were assigned to this project?

1 Employee

What was your primary form of communication with Eleven Space?

Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

• user interviews 
• mood boards 
• competitive analysis 
• art direction 
• design system 
• design a new interface for our mobile app 
• prototypes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

agreed deadlines and milestones were met.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they hit the milestones on time, every time. They were quick to address requirements changes and feedback.

What did you find most impressive or unique about this company?

Good communication and adaptability to requirements changes

Are there any areas for improvement or something Eleven Space could have done differently?

Product discovery could be better.

BACKGROUND

Please describe your company and position.

I am the CEO of Devista

Describe what your company does in a single sentence.

Software development and consulting services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven Space to accomplish?

• Design the Devista website
• Create a branding guide to align team in terms of supporting visuals

SOLUTION

How did you find Eleven Space?

Referral

Why did you select Eleven Space over others?

• Good value for cost
• Company values aligned

How many teammates from Eleven Space were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

build the branding guide, form the design rules and create a website that best represent Devista vision.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improve Devista online presence and internal Branding guidelines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dragos managed the project in budget and on time. We were satisfied with the revisions and work delivered

What was your primary form of communication with Eleven Space?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The design services and process are clear. Their deliverables were very professional and clean.

Are there any areas for improvement or something Eleven Space could have done differently?

not specific

BACKGROUND

Please describe your company and position.

I am the software engineer of addemark

Describe what your company does in a single sentence.

software solutions for fintech and e-comerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven Space to accomplish?

• Design System for Dashboard Apps

SOLUTION

How did you find Eleven Space?

• Online Search
• Referral

Why did you select Eleven Space over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Eleven Space’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating an extensive and very user friendly application, that will offer an overall good experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• time to implement new requirements , and the client satisfaction regarding the ui/ux of the app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All the time they respond to our questions and they delivered on time .

What was your primary form of communication with Eleven Space?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We had great communication between us, and they were agile and onset regarding their work

Are there any areas for improvement or something Eleven Space could have done differently?

No of what concerns me.

BACKGROUND

Please describe your company and position.

I am the former Engineering Manager of Lenovo

Describe what your company does in a single sentence.

Lenovo Infrastructure Solution Group

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven Space to accomplish?

Wireframe, create high-fidelity design and interactive prototypes to validate cloud solutions

SOLUTION

How did you find Eleven Space?

Referral

Why did you select Eleven Space over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

What was the size of Eleven Space’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

What sets Eleven Space apart is their ability to create intuitive and consistent user interfaces through the establishment of design systems. Their efforts in this regard have been pivotal in the creation of the One Lenovo console, which consolidates all cloud and infrastructure management applications, making it easier for users to manage their resources. 

The design system implemented by Eleven Space has significantly enhanced the overall user experience by providing a seamless and engaging interaction with the platform. Their approach involved developing wireframes, high-fidelity designs, and interactive prototypes to validate UX strategies, while also conducting extensive user research and usability testing in a highly collaborative environment across various locations and time zones. 

Eleven Space's focus on UX design and their ability to work collaboratively with their clients and team members has resulted in successful projects, such as the One Lenovo Console. Their dedication to user-centric design and their expertise in creating design systems make them an ideal partner for any company looking to create outstanding user experiences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some of the measured outcomes were: 

• task completion rate 
• how difficult is for an user to complete the onboarding steps on the console 
• user surveys to understand satisfaction and other quality metrics 
• development progress and ease of understanding wireframes and design choices

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Eleven space were very fast in understanding and even anticipating needs. Their response time to changes and high throughput pushed us to move better and refine our questions and processes. They also proposed various UX related steps in our SDLC.

What was your primary form of communication with Eleven Space?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Eleven Space makes UX approachable from a process and delivery standpoint. Their versatility and open communication differentiates them from the pack.

Are there any areas for improvement or something Eleven Space could have done differently?

Not that I can think about now.

BACKGROUND

Please describe your company and position.

I am a former project manager at IBM

Describe what your company does in a single sentence.

ICT company that provides consulting, technology and business services, such as cloud computing, data analytics and artificial intelligence (AI).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven Space to accomplish?

• Building the digital platform to support advanced HR capabilities

SOLUTION

How did you find Eleven Space?

• Referral

Why did you select Eleven Space over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Eleven Space’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Created: 

• new designs from scratch
• conducted UX interviews
• created a UI style guide and Design System
• interactive prototypes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• improved engagement with the app
• improved simplicity
• better insight on user needs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were always delivered on time and up to standard and at times even exceeded expectations. The professional ensured a holistic approach through design, psychology, and research.

What was your primary form of communication with Eleven Space?

• Virtual Meeting

What did you find most impressive or unique about this company?

We liked their ability to turn complex issues into simple solutions while following design principles as well as tasteful designs.

Are there any areas for improvement or something Eleven Space could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CTO of Optimole

Describe what your company does in a single sentence.

Optimole is a cloud-based image optimization and CDN solution designed to help website owners improve page load speed and performance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven Space to accomplish?

• enhance the overall user experience of our user dashboard by designing an intuitive interface
• improve the conversion rate of our website by optimizing its design and functionality

SOLUTION

How did you find Eleven Space?

Referral

Why did you select Eleven Space over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Eleven Space were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged with Eleven Space for a crucial task at Optimole - a complete redesign of our service dashboard using Figma. Over three months, they diligently created a comprehensive wireframe, understanding our business model and users' needs deeply. The primary deliverable - a detailed Figma project - was not only aesthetically pleasing but also functionally superior, which significantly enhanced the user experience on our platform. 

Implemented in our production environment, the redesign has brought us remarkable success, as evidenced by improved user engagement and satisfaction. Dragos excelled in providing a high-quality, user-centric redesign of our service dashboard, demonstrating a deep understanding of our business requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The redesigned service dashboard led to significant, measurable improvements in both user engagement and usability of our site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all items within the agreed timeline, demonstrating a high level of professionalism and efficiency, and were always attentive and receptive to our feedback and suggestions.

What was your primary form of communication with Eleven Space?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most unique aspect was their active listening and deep understanding of our business model and user needs. They didn't just provide a service; they built a partnership, showing genuine interest in our success.

Are there any areas for improvement or something Eleven Space could have done differently?

Nothing that I could think of.