Eleken

BACKGROUND

Please describe your company and position.

I am the CEO of Draying.io

Describe what your company does in a single sentence.

SaaS platform that digitizes and optimizes the drayage/haulage process for freight forwarders, freight brokers, BCOs, and any company that needs to move containers for import or export purposes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Refresh and improve the current design

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

Specialized and demonstrable experience in the UI/UX for SaaS companies

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign and improve certain flows to make the platform easier to learn for new users and better to manage for existing users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Screen and elements designs on Figma.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anna was very proficient and professional, we did extensive and detailed work over every single flow and screen. Everything was delivered on time and properly.

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

The talent Eleken has is unique. It's very difficult to find UI/UX designers who can take on a complex process for a niche B2B industry. Anna was very capable of understanding the whole process, the user's needs, and the product.

Are there any areas for improvement or something Eleken could have done differently?

In my opinion they were very easy to work with, the whole team is fantastic.

BACKGROUND

Please describe your company and position.

 I am the VP of Product of a software company 

Describe what your company does in a single sentence.

We provide cyber supply chain risk management data, software, and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

Product UI and UX design

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Clear project plan

How many teammates from Eleken were assigned to this project?

2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.

Create a user experience that combines elements from various product offerings, from vendor risk management to hardware & software risk illumination to risk registers and remediation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Design system
• clickable prototypes
• UI/UX for new product experience,
• report templates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is incredibly responsive and always ahead of timelines. Project management was flawless.

What was your primary form of communication with Eleken?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Eleken clearly demonstrated the project plan during the pre-sales cycle. They are polished and bring strong creativity. Their workers are heavily engaged, and it's clear they have a passion for what they do.

Are there any areas for improvement or something Eleken could have done differently?

Eleken delivered exactly what we were looking for.

BACKGROUND

Please describe your company and position.

I am a Manager of Sessionboard

Describe what your company does in a single sentence.

Best in class speaker and content management solutions for event conference planners

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Design new features (UI/UX)
• Consolidate existing design system
• Improve design to dev handover

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned
• Other

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved timeline for design work completion
• Higher quality of work resulting in less dev time wasted / design rework

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Timeliness never an issue
• Flexible in scope of work
• Responsive when communicated with

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a strong team and are truly interested in understanding our business problems and monitoring performance.

Are there any areas for improvement or something Eleken could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the CEO of a software company 

Describe what your company does in a single sentence.

Developing software for the hospitality industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• UX/UI design

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

Understanding of SaaS

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UX and UI design, providing Figma sketches

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ongoing providing Figma sketches

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are very happy with the comunication

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

Their knowledge of Figma was impressive.

Are there any areas for improvement or something Eleken could have done differently?

Just some minor things that we iterate to shape the process even better

BACKGROUND

Please describe your company and position.

I am the CTO of Uppwise

Describe what your company does in a single sentence.

Uppwise is a leading provider of Strategic Portfolio Management (SPM), Adaptive Project Management & Reporting (APM) and Collaborative Work Management (CWM) solutions. Uppwise enables Enterprises to connect strategies to execution and executives to teams. Headquartered in Italy, Uppwise has operations in Europe, Asia and USA with distribution, implementation and support channels worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• UI/UX product review
• Competitors analysis

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• Pricing fit our budget
• Option to have a trial of their services

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

complete UI redesign and UX improvements of a newly created product making sure to reach an high quality result by liming impact to the existing product and effort required to get the new designs implemented

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

design work was defined, discussed and distributed using well-known design products which means deliverables were discussed and evolved on a daily basis

Describe their project management. Did they deliver items on time? How did they respond to your needs?

deliverable were always shared on time and feedbacks absorbed with ease

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Eleken deliverables have been perfectly in line with initial expectations. They made our collaboration extremely effective and productive. Also, the ability to collect and always take into account our needs

Are there any areas for improvement or something Eleken could have done differently?

Nothing relevant

BACKGROUND

Please describe your company and position.

I am the Founder of a software company 

Describe what your company does in a single sentence.

Our company provides cloud business execution software to help companies manager their finances and operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• User Experience Mapping
• User Interface Design

SOLUTION

How did you find Eleken?

• Online Search

Why did you select Eleken over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Eleken to provide UI Design services to assist us in building out our MVP.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For the designs, we built out a plan and worked closely with our designers to build the overall app framework and screens in Figma.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team did a great job and delivered on time. They were very responsive to our feedback and communicated well throughout the project.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team is very collaborative and works well without development team.

Are there any areas for improvement or something Eleken could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Managing Partner of ClearPoint Strategy

Describe what your company does in a single sentence.

We are a B2B SaaS company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Redesign current features in our application
• Implement an MUI design toolkit so that our application would be consistent
• Design new features in our application

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Eleken designed the new feature in Figma. We had an unlimited number of iterations on the design. Ultimately they also designed a UI toolkit so that a developer could quickly and easily put this design into action.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed figma file.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely responsive and met all of our timing expectations (as well as delivered a beautiful project that thought through all of the useability needs).

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

Not only did they provide good designs, but they could explain why they chose the designs and give us the research to show why a particular component should work they way they were suggesting. They also went above and beyond many times during the course of the engagement.

Are there any areas for improvement or something Eleken could have done differently?

We have been extremely happy with their work and are working with them on other projects.

BACKGROUND

Please describe your company and position.

I'm an executive at Privado Dining

Describe what your company does in a single sentence.

SaaS platform for Private Dining event management for restaurants and related businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Redesign our entire existing UI
• Build out next gen AI workflows for our platform

SOLUTION

How did you find Eleken?

Referral

Why did you select Eleken over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete redesign for our UI and UX: 

• New UI components with a more modern look and feel 
• Better workflow management and reduction in friction/navigation difficulty around our application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Massive improvement in the usability and look/feel of our product. 
• Clients and investors were impressed with the lift in product quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered items faster than expected with close attention to detail and consideration of the UX. Highly receptive to feedback and able to make quick adjustments per our specifications on the fly.

What was your primary form of communication with Eleken?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of work was as high as I would expect from senior ICs at a large tech company.

Are there any areas for improvement or something Eleken could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Product Manager of a software company

Describe what your company does in a single sentence.

Software Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Design System
• Wireframing
• Product Design

SOLUTION

How did you find Eleken?

Referral

Why did you select Eleken over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Eleken were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Setting up and managing design system 
• Rebrushing Pages 
• Building Prototypes 
• Providing high-fidelity wireframes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Completed design system 
• Number of implemented design updates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good project management, fast delivery, tasks where completed in short amount of time, efficient

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

We are impressed with their efficiency, design level, and direct communication.

Are there any areas for improvement or something Eleken could have done differently?

not yet

BACKGROUND

Please describe your company and position.

I am the Product Manager of Lexo AI.

Describe what your company does in a single sentence.

Software automation for real estate law in Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleken to accomplish?

• Design an automated quote and intake flow for clients and lawyers
• Build interfaces to drive client usability and improve adoption

SOLUTION

How did you find Eleken?

Online Search

Why did you select Eleken over others?

Good value for cost

How many teammates from Eleken were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Design the quote and intake flows to drive a streamlined and easy-to-use experience for lawyer's clients.
2. Design the quote and intake set-up process to allow law firms to sign up and configure the following in under an hour: 
   1. Quote Form
   2. Quote Email Design and Logic
   3. Pricing Logic
   4. Intake Form
   5. Intake Email Design and Logic

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Eleken's Figma design work allowed our start-up to pivot our focus to the quote and intake product. We were able to generate significant customer excitement and help investors align with our product's vision and potential. The designs helped us better envision our product and give clear and actionable requirements to our developers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Work was done in a timely manner and was of excellent quality. They took the time to understand our business and brought significant value in helping us envision our product and ensure we are taking design approaches that would deliver great customer experiences.

What was your primary form of communication with Eleken?

Virtual Meeting

What did you find most impressive or unique about this company?

Eleken understood our business, thought like our customers, and delivered an array of design options that we could choose from to build the best experience for our customers.

Are there any areas for improvement or something Eleken could have done differently?

None.