EbizON Digital

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Hardcat

Describe what your company does in a single sentence.

Hardcat is a specialist software suite that that offers multiple modules to help users improve the utilisation, maintenance, and financial management of the company’s asset base. The application restructures and automates processes while providing wide-ranging and instant visibility of assets, tools and equipment information over its entire lifecycle.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EbizON to accomplish?

• SEO Optimisation
• Organic Traffic to website

SOLUTION

How did you find EbizON?

Referral

Why did you select EbizON over others?

Pricing fit our budget

How many teammates from EbizON were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hardcat has engaged EbizON to run and manage the SEO (Search Engine Optimisation) services for their website. Deliverables are to drive traffic organically to the website and increase contact form conversions. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project is in the early stages, but there has been an increase in traffic to the website since starting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project has been managed effectively with prompt communication from Ebizon.

What was your primary form of communication with EbizON?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

EbizON has a very good understanding of SEO, keywords that will drive traffic and an overall WordPress understanding.

Are there any areas for improvement or something EbizON could have done differently?

Nothing at this stage.

BACKGROUND

Please describe your company and position.

I am the CTO

Describe what your company does in a single sentence.

We provide catering products/services to corporate breakfasts/lunches and events.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EbizON to accomplish?

• Development on the ecommerce platform.

SOLUTION

How did you find EbizON?

Online Search

Why did you select EbizON over others?

• Pricing fit our budget
• Good value for cost

How many teammates from EbizON were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Primarily development and maintenance of Magento modules.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Development met the expectations and agreements : time, cost, quality. Communication is on point, sincere, friendly and pleasant.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time. Management is always ready to discuss situations, and would adjust quickly to improve the situation. 

What was your primary form of communication with EbizON?

Virtual Meeting

What did you find most impressive or unique about this company?

The people I interact with are sincere and professional: Ryan, Priyanshu, Sandeep, Shashank

Are there any areas for improvement or something EbizON could have done differently?

Not much that I can think of at the moment. Projects are rolling, budgets are good, clients are happy, etc.

BACKGROUND

Please describe your company and position.

I am the Owner of an eye care guide publishing company

Describe what your company does in a single sentence.

We publish a nationally-circulated contact lens parameter guide for eye care professionals and the greater contact lens community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EbizON to accomplish?

• Joomla to Wordpress migration
• E-commerce website modifications

SOLUTION

How did you find EbizON?

Online Search

Why did you select EbizON over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from EbizON were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• We needed a large portion of our site migrated from Joomla onto our newer WordPress platform.
• We needed a general reconfiguration of our e-commerce website model, both for a smoother customer experience and to handle the unique requirements of the product we brought over from the Joomla site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The migration from Joomla has worked out perfectly. 
• We're very pleased with the look and functionality of the site from the customer's perspective.
• On our end, we're able to easily accomplish everything we need to. 
• Several features have been added that make life much easier for us, too.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Everyone at Ebizon is amazing. I never asked for anything that they didn't find a way to accomplish.
• I never felt like they resented my (sometimes frequent and/or confusing) requests.  
• I've really appreciated the professionalism. 
• They always gave documentation to show each step of the process and provided progress reports along the way.
• Sometimes the completion dates did change, but that was really due to the nature of the project where there was so much "fine-tuning" and quality checks to be done.

What was your primary form of communication with EbizON?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

EbizON's professionalism, pleasant attitude, and willingness to keep working until I was satisfied were impressive. Also, they just seem really knowledgeable and skilled overall.

Are there any areas for improvement or something EbizON could have done differently?

I have no complaints about the development team at all. We have had ongoing website support and maintenance from Ebizon (which has also been a great experience).  At the beginning of this service, I didn't receive much communication from them so we couldn't know if we were receiving any service each month.  However, they did fix that after I raised the issue and I haven't had anything to complain about since.  On the whole, the support team has been just as great as the development team.

BACKGROUND

Please describe your company and position.

I am the Senior Manager Digital Services of ADA Cosmetics

Describe what your company does in a single sentence.

ADA Cosmetics is a leading manufacturer and supplier of premium hotel cosmetics and accessories. Based in Kehl, Germany, the company specializes in creating high-quality, personalized amenities for the international hospitality industry, particularly for 3- to 5-star hotels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EbizON to accomplish?

• Create and develop eCommerce platforms
• Optimize Digital Marketing & Analytics
• Integrate new AI solutions for ex. for improved visuals

SOLUTION

How did you find EbizON?

Referral

Why did you select EbizON over others?

• Pricing fit our budget
• Referred to me

How many teammates from EbizON were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development and enhancement of Magento platform, integration and deployment of Klayvio tool with marketing automation and campaign support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New B2C eCommerce platform, new B2B eCommerce platform, revenue increase through Klayvio

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Efficient use of Jira, regular daily meetings with developemt team, consistent, full support provided by development team ensuring rapid and effective project completion.

What was your primary form of communication with EbizON?

Virtual Meeting

What did you find most impressive or unique about this company?

We are most impressed with the expertise of their senior IT developers. We also appreciate their speed and high responsiveness. 

Are there any areas for improvement or something EbizON could have done differently?

Honestly, everything is already operating at an exceptional level. Ebizon responded promptly and added team members, which significantly increased the speed of the project deployment.

BACKGROUND

Please describe your company and position.

 I am the Digital Marketing Executive of a battery manufacturing company.

Describe what your company does in a single sentence.

Battery Manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EbizON to accomplish?

• Website Management
• Website Development

SOLUTION

How did you find EbizON?

Online Search

Why did you select EbizON over others?

• Pricing fit our budget
• Good value for cost

How many teammates from EbizON were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Development and Website management of any issue which arise post the development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website successfully developed and website maintenance going on post the development with timeline based tasks given to Ebizon to complete

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have 3 dedicated people to manage the project. Sometimes they can be a bit slow but overall do a good job

What was your primary form of communication with EbizON?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed by EbizON's good budget and value for money.

Are there any areas for improvement or something EbizON could have done differently?

Deliverable Timelines could be improved but otherwise everything else is good

BACKGROUND

Please describe your company and position.

I am the Managing Partner of a software company

Describe what your company does in a single sentence.

Software Solutions for Business Relationships 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EbizON to accomplish?

• AWS Integration
• Multiple API Integrations
• Mobile Application Development

SOLUTION

How did you find EbizON?

Online Search

Why did you select EbizON over others?

• High ratings
• Good value for cost

How many teammates from EbizON were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Worked on a full scale Browser/Cloud Based Software solution to help streamline certain things at our businesses. In addition, added mobile applications to help create ease of use.

Key Deliveries:

• Amazon S3 Creation/Management
• User Creation, User Access Management, Database of User Info
• File Management & Organization
• Calendar Appointments
• Chat, Communication & Video Chat

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With it going from concept to prototype, and soon to be finished product, it's very easy to measure the progress and success. It has been a successful partnership. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project Management is very structured and organized. 
• Multiple forms of communication, updates, and files shared. 
• Delivery has been on time, and they have always been very responsive to the needs of this project. 

What was your primary form of communication with EbizON?

Virtual Meeting

What did you find most impressive or unique about this company?

• I like their ability to be flexible in working across a large gap in time zone differences.
• I am impressed with their knowledge and ability to work on such a wide array of different areas of software development.
• For a company working off-shore, I think they are very well structured and managed, which makes going through a project like this much easier.

Are there any areas for improvement or something EbizON could have done differently?

The areas that I believe they could have improved upon have already been improved due to them listening to feedback and taking action within their company. 

BACKGROUND

Please describe your company and position.

I am the Project Manager of SoftwareKeep

Describe what your company does in a single sentence.

Software reseller

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EbizON to accomplish?

• Migrate our site from Magento to Shopify
• To ensure SEO retention

SOLUTION

How did you find EbizON?

Referral

Why did you select EbizON over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from EbizON were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They succesfully migrated our site from Magento to Shopify in record time. 

- Ensured all customer data is migrated.
- Ensure all our site is up and running in record time.
- Helped us expand to new markets on shopify

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Customer data migration was succesful
• Website migration was successful

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Despite having a few hitches, the project was delivered on time. They quickly repsonded to our needs whenever we needed a team change. 

What was your primary form of communication with EbizON?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Turn around time was impressive.
• They have some good project managers.

Are there any areas for improvement or something EbizON could have done differently?

• The developers should nt just follow what is on design figma, but question the fuctntionalties and develop for future.
• Communication in terms of progress should be constant, sometimes we had to chase for reports.
• Should never over promise and under deliver.

BACKGROUND

Please describe your company and position.

I am the VP of Agile Payments

Describe what your company does in a single sentence.

Financial Technology sector

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EbizON to accomplish?

• Convert a Hubspot website to Wordpress

SOLUTION

How did you find EbizON?

Online Search

Why did you select EbizON over others?

High ratings

How many teammates from EbizON were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Conversion of a Hubspot website to Wordpress

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A sucsessful conversion to Wordpress without losing.any SERP values.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dedicated project manager who communicated directly and everything was laid-out in Basecamp for reference.

What was your primary form of communication with EbizON?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical abilities were impressive.

Are there any areas for improvement or something EbizON could have done differently?

None

BACKGROUND

Please describe your company and position.

I am an executive at Vanhunks Boarding

Describe what your company does in a single sentence.

Kayaking and extreme sport centre

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EbizON to accomplish?

• SEO optimizatoin
• Branding and update User Experience
• Website redesign

SOLUTION

How did you find EbizON?

Referral

Why did you select EbizON over others?

Referred to me

How many teammates from EbizON were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full redesign and migration from WooCommerce to Shopify

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A Successful website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time. Communication was good, updates regular. Easy to work with the team

What was your primary form of communication with EbizON?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed by the professional manner in which they work.

Are there any areas for improvement or something EbizON could have done differently?

No

BACKGROUND

Please describe your company and your position there.

We are the manufacturer of sports shoes that produces different variety of shoes and caters to men and women of different age group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ebizon, and what were your goals?

We hired Ebizon to build a Magento-based e-commerce store for us. We selected Ebizon based on the reviews that other clients shared but mostly after seeing their portfolio and expertise especially in developing E-commerce websites. As the website was launched, we had great feedback from everyone saying that it is very beautiful, very professional and we were so happy that they delivered a bugs-free website where everything was working well. Our goals were to have a fast, stable, and scalable eCommerce website.

SOLUTION

How did you select this vendor and what were the deciding factors?

For us the criteria for vendor selection include Budget, Expertise, reviews, and Previous Experience. Ebizon excelled with a perfect score in each parameter and we would be more than happy to work with them again in the future.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work for the project includes Photoshop Design for the Homepage, front-end, and back-end development, customization, fixing bugs, etc. Once all these project steps were implemented, they informed us to review and suggest feedback which we did. They incorporated all those feedbacks into the project and made sure that we are satisfied with the end product. We wanted to increase our revenue, so we brought in Ebizon to design our website on Magento.

How many people from the vendor's team worked with you, and what were their positions?

It was a team of 6 which includes:

• Project Manager
• Tech Lead
• Front End Developer
• Back End Developer
• QA
• Business Consultant

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is launched, and everything is functional. From an aesthetic point of view, the partners we work with and the people who are familiar with our business love the site — it’s getting good reviews. We’re very pleased with Ebizon in terms of quality, responsiveness, communication, and flexibility. It’s easy for us to determine the process with them, which is another thing we like about them. We’re very satisfied internally.

Describe their project management style, including communication tools and timeliness.

Ebizon’s PM walked me through every step from start to finish in our website design via Basecamp and Microsoft teams' calls. We had weekly calls, and I always felt updated on the project. In addition, any questions I had were immediately responded to. In addition, they walked me through the Magento site and how to use it.

What did you find most impressive or unique about this company?

We’ve worked with different external teams before, and Ebizon excels when it comes to delivery and execution. They assigned us a dedicated Project Manager to handle all our issues. The second thing that impressed me was their enthusiasm. They really wanted to help us and bring us farther. It was extraordinary. Additionally, they are quick to respond to our emails, and they make us feel as though we're their priority.

Are there any areas for improvement or something they could have done differently?

There are little things that could improve, but I have no complaints about their work. They’re engaged and proactive and are responsive to last-minute changes. They perform very well and I can’t think of any weaknesses.