Dymic Digital

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of Vacation Homes of Key West, and we manage privately owned vacation rentals and rent them on a weekly and monthly basis.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dymic Digital?

We hired Dymic Digital to handle our SEO efforts.

SOLUTION

What was the scope of their involvement?

In the beginning, we gave them access to our Google Analytics, and we gave them access to our website files so they could see what we had. We also worked with them on our review system, which allows us to automatically send notifications to our customers to request their reviews.

The team now ensures that we’re staying on top of Google Search, and they guide us on what keywords we need to use for the descriptions of our properties. They write blogs to build our online presence, and they occasionally create press releases.

In addition, we reach out to them for help in cases where we encounter errors on Google pages. They show us statistics on our positioning in search engines and guide us in how we can make improvements, too.

What is the team composition?

We usually meet four people from Dymic Digital at any time, including an SEO lead, tech lead, and PPC lead.

How did you come to work with Dymic Digital?

After using their review system, we realized we needed a little bit more help and they offered other services. In the end, we chose their SEO package.

How much have you invested with them?

We pay them around $3,000 a month. Two years before that, we were paying them $500 a month.

What is the status of this engagement?

We began working together in January 2016, and we continue to collaborate.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to them, we’ve been staying on top of search engines. They’re professional, and they provide all of the information we need.

How did Dymic Digital perform from a project management standpoint?

Dymic Digital has a great project management process. We used to have weekly meetings, but now, we only have bi-monthly meetings. As far as making sure they’re accountable for what they’re doing, we appreciate that they’re always available whenever we have questions. On top of that, they always help us find good solutions.

What did you find most impressive about them?

They’re a close-knit group, so we don’t feel like we’re passed around from one person to another. They have a dedicated team assigned to us, and they’re knowledgeable about what they’re doing.

Are there any areas they could improve?

I want them to brainstorm innovative ideas that can help us stay ahead of things.

Do you have any advice for potential customers?

Be very clear about what you’re looking for. They provide a lot of information in the beginning so ask them for bullet points so that you don’t get too overwhelmed.