Drop Zero Digital

BACKGROUND

Please describe your company and position.

I am the President of Island Importer

Describe what your company does in a single sentence.

Island Importer is dedicated to designing and manufacturing high-quality, natural fiber, beach wedding attire and resort wear for men, women, and boys.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Drop Zero Digital to accomplish?

• Boost revenue via email marketing
• Increase deliverability
• Ensure a continuous Return on investment
• Engage the subscribers
• Ensure subscriber growth
• Set up passive income via flows

SOLUTION

How did you find Drop Zero Digital?

email solicitation

Why did you select Drop Zero Digital over others?

• Pricing fit our budget
• Great culture fit
• European based, small enterprise with highly personalized attention to customers

How many teammates from Drop Zero Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Drop Zero has created professional, dynamic, email marketing campaigns, replete with compelling imagery, a visually appealing sign-up form, along with a welcome flow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Revenue from email campaigns 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is highly personalized.  From the outset, the provided a thorough quesitonaire followed by an in-depth orientation interview to learn about my business's products, services, customer base, ethos, etc.

What was your primary form of communication with Drop Zero Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are a European-based, small business with highly flexible and personalized service. Unlike most marketing firms that shuffle their customers through various departments and project managers, with Drop Zero, I deal with the same person now as I did at intitial contact.  Tom, is very personable, flexible, and attentive to my company's needs.

Are there any areas for improvement or something Drop Zero Digital could have done differently?

Over the course of our work, there have been a few minor oversights, but they were promptly rectified.