DianApps

BACKGROUND

Please describe your company and position.

I am the Founder of Ecoending

Describe what your company does in a single sentence.

Our company specializes in providing biodegradable and sustainable coffins and urns for individuals who prioritize environmental consciousness in their final arrangements. We are developing a website that will align with our vision, serving as an online platform to showcase our products and educate consumers about the importance of eco-friendly burial options.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DianApps to accomplish?

To get web apps developed

SOLUTION

How did you find DianApps?

Clutch Site

Why did you select DianApps over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from DianApps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Product Catalog: A user-friendly interface displaying our range of biodegradable coffins and urns, complete with detailed descriptions, images, and pricing information.
• Educational Content: Informative articles, blog posts, and FAQs highlighting the environmental benefits of choosing biodegradable burial options and the importance of sustainable practices in the funeral industry.
• Customer Testimonials: Authentic testimonials from satisfied customers who have chosen EcoEnding products for their loved ones, providing social proof and building trust.
• Contact and Ordering Information: Clear calls-to-action for inquiries, orders, and consultations, along with contact forms for potential clients to get in touch with our team directly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is still in the development phase, but I am impressed with their responsiveness and attention to detail. They consistently bring new ideas, and I am confident this will help us develop a great product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DianApps' project management stands out for its clear communication, and innovative approach. Their team ensures that every phase of the project is handled with precision, from initial planning to execution and final delivery. They are highly responsive, promptly addressing any concerns or questions, and their attention to detail ensures that no aspect of the project is overlooked.
One of the key strengths of DianApps is their ability to bring fresh and creative ideas to the table. They actively collaborate with clients, encouraging a flow of ideas and feedback that fosters a dynamic and productive working environment. This collaborative approach not only helps in refining the project but also ensures that the final product aligns perfectly with the client's vision and requirements. 
Their project management process typically includes regular updates and progress reports, keeping clients informed and involved throughout the development phase. This transparency builds trust and allows for timely adjustments and improvements, ultimately leading to a high-quality final product.

What was your primary form of communication with DianApps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their innovative design capabilities, prompt communication, and dedication to quality. Their commitment to our vision was clearly evident throughout the project, reflecting their proactive approach to understanding and meeting our needs.

Are there any areas for improvement or something DianApps could have done differently?

At this stage, I don't have any feedback for the team.

BACKGROUND

Please describe your company and position.

I am the Founder of My Laundry Express

Describe what your company does in a single sentence.

We are set to revolutionize the traditional laundry service market with our innovative concept: Mobile Laundry Services. This service aims to provide convenience by offering laundry services directly at our customers' homes or offices, including washing, drying, and folding on the go.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DianApps to accomplish?

• We aim to develop a mobile app for both Android and iOS platforms to provide laundry services.

SOLUTION

How did you find DianApps?

Online Search

Why did you select DianApps over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from DianApps were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• User Registration and Profile Management: Allowing users to create and manage their profiles.
• Service Booking System: Users can schedule laundry pickups and deliveries at their convenience.
• Payment Gateway Integration: Secure processing of payments within the app.
• Order Tracking: Enabling users to track the status of their laundry in real-time.
• Feedback and Rating System: To ensure service quality and customer satisfaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with DianApps on pre-development was a great experience for me. Effective communication throughout the team made sure that all of our requests and suggestions were understood and included in the project schedule. Through frequent updates and feedback meetings, the team continuously kept us informed, which made the entire process efficient and cooperative. 

I am ecstatic about the designs they came up with since they exactly represent the engaging and user-friendly experience we want to give our users. The aesthetically pleasing design and user-friendly navigation demonstrate a thorough comprehension of our objectives and vision.

As we proceed into the development stage, I have faith that DianApps will be able to realize these concepts and produce a finished product that, thanks to our creative idea, will completely transform the market for traditional washing services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DianApps' project management was exemplary. They consistently delivered items on time, adhering to the agreed-upon schedules without any delays. Their responsiveness to my needs was commendable; they were always quick to address any queries or concerns I had, ensuring that I felt supported throughout the process. 

Regular feedback sessions were a key part of their approach, which kept me informed and involved in every stage. This proactive communication and their commitment to meeting deadlines greatly contributed to the overall success of the project.

What was your primary form of communication with DianApps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most striking thing about them that I could find was their prompt communication. Despite the time difference, they attempt to respond to my messages or queries I have.

Are there any areas for improvement or something DianApps could have done differently?

Not as of now, all good.

BACKGROUND

Please describe your company and position.

I am the President of MyTravelVR

Describe what your company does in a single sentence.

Create immersive VR experiences that allow customers to explore destinations before booking their trips.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DianApps to accomplish?

• I recently hired DianApps to help us build our groundbreaking Virtual Reality Travel Agency. Our mission is to revolutionize the travel planning experience by creating immersive VR experiences that allow potential travelers to explore and feel destinations before booking their trips. This innovative approach provides an unparalleled preview of what they can expect from their journey.

SOLUTION

How did you find DianApps?

Online Search

Why did you select DianApps over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from DianApps were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Destination Catalog:

• Browse a comprehensive catalog of destinations.
• Filter destinations by region, popularity, or activity type.

Immersive VR Experiences:

• Access high-quality VR experiences for each destination.
• Explore destinations in 360 degrees with realistic visuals and audio.

Customization Options:

• Customize VR experiences based on interests and preferences.
• Choose focus areas such as historical sites, cultural experiences, or adventure activities.

Interactive Exploration:

• Navigate virtual environments with intuitive controls.
• Interact with virtual guides providing information and insights.

Realistic Simulations:

• Experience realistic weather conditions and day-night cycles.
• Encounter local wildlife and cultural events within VR environments.

Information and Booking Integration:

• Access detailed information about accommodations, activities, and attractions.
• Book trips directly within the app, seamlessly transitioning from exploration to booking.

Feedback and Review System:

• Provide feedback on VR experiences to improve quality.
• Read reviews from other users to make informed decisions.

Community Engagement:

• Connect with other travelers through virtual communities.
• Share experiences, tips, and recommendations with fellow users.

Scalability and Accessibility:

• Access VR experiences remotely from anywhere with an internet connection.
• Enjoy seamless compatibility with VR headsets and mobile devices.

Partnerships and Collaborations:

• Access exclusive offers and discounts from partner businesses.
• Collaborate with tourism boards and travel industry partners to enhance VR experiences.

User Profile and Preferences:

• Create personalized profiles with travel preferences and past experiences.
• Receive recommendations tailored to individual interests and travel history.

Notifications and Updates:

• Receive notifications about new destinations, updates, and special promotions.
• Stay informed about upcoming VR events or virtual tours.

Support and Assistance:

• Access customer support for assistance with bookings or technical issues.
• Receive prompt responses to inquiries via chat or email.

Security and Privacy:

• Ensure data security and privacy protection for user information.
• Comply with relevant regulations and standards to safeguard user data.

Multi-language Support:

• Provide support for multiple languages to cater to a diverse user base.
• Ensure language localization for content and user interface elements.

Offline Access:

• Download VR experiences for offline viewing in areas with limited internet connectivity.
• Access essential trip information and bookings without an internet connection.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I thoroughly enjoyed the pre-development process with DianApps. The team's ability to communicate effectively ensured that all our requirements and ideas were clearly understood and incorporated into the project plan. The design phase was particularly impressive, as the team delivered high-quality, innovative designs that exceeded our expectations. Their attention to detail and creative approach have set a strong foundation for the app's development. 
The team consistently kept us in the loop with regular updates and feedback sessions, making the entire process smooth and collaborative. I am thrilled with the designs they have produced, which perfectly capture the immersive and user-friendly experience we aim to provide for our users. The visual aesthetics, combined with intuitive navigation, reflect a deep understanding of our vision and goals.
As we move forward into the development phase, I am confident in DianApps' ability to bring these designs to life and deliver a final product that will revolutionize the travel planning experience through Virtual Reality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DianApps demonstrated great project management skills throughout our collaboration. They maintained a structured and transparent approach, ensuring that all project milestones were clearly defined and communicated. The team employed agile methodologies which they call as Scrum 
Regarding timeliness, DianApps consistently delivered all items according to the agreed-upon schedule. DianApps' responsiveness is truly exceptional. They were always available to address any questions or concerns promptly. Their proactive communication ensures that we're always informed about the project's status and that any potential challenges were swiftly managed.

What was your primary form of communication with DianApps?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

DianApps's design work was not only visually appealing but also highly functional and user-friendly. Their creative approach set a high standard for the project, and the communication was top-notch.

Are there any areas for improvement or something DianApps could have done differently?

The setup for third-party accounts took longer than expected. Ideally, this process should have begun alongside the pre-development phase. However, everything is now working well.

BACKGROUND

Please describe your company and position.

I am the Co-CEO of the company.

Describe what your company does in a single sentence.

We are an online platform that provides fitness services. We are committed to revolutionizing the way you approach fitness. Whether you're a seasoned fitness enthusiast or just starting your wellness journey, our app caters to all levels, offering a comprehensive suite of features designed to inspire, motivate, and empower you towards your fitness goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DianApps to accomplish?
To build an iOS and Android mobile app

SOLUTION

How did you find DianApps?

• Online Search
• Referral
• Clutch Site

Why did you select DianApps over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from DianApps were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To create an intuitive and comprehensive fitness mobile application that caters to users' diverse fitness needs, offering personalized workouts, nutrition guidance, and community engagement. The fitness app aims to be a holistic wellness platform, providing users with a seamless experience to achieve their fitness goals. The app will offer a range of features and functionalities designed to enhance user engagement, promote healthy habits, and foster a supportive fitness community.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Describe their project management. Did they deliver items on time? How did they respond to your needs?

One word that describes their project management is 'Awesome'. Their communication was always top-notch. I loved my journey with them. DianApps have got an amazing team.

What was your primary form of communication with DianApps?

Virtual Meeting

What did you find most impressive or unique about this company?

Their proactiveness, transparency and professionalism. I loved my app development journey with them.

Are there any areas for improvement or something DianApps could have done differently?

They are literally awesome. I loved working with them.

BACKGROUND

Please describe your company and position.

I am the Founder of the company. 

Describe what your company does in a single sentence.

Our company provides software to help organizations create, compare, and coordinate on RFPs with their vendors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DianApps to accomplish?

• Development of MVP for production use

SOLUTION

How did you find DianApps?

Vendor outreach

Why did you select DianApps over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from DianApps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation of a MVP web application for three user personas based on React, Node.Js, and PostgreSQL. Support for email notifications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivery of the agreed-upon MVP according to user stories that were defined ahead of time. This encompassed all expected functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DianApps was extremely communicative and responsive throughout the project. They were flexible when changes were requested to the agreed-upon scope. Delivery of projects sprints were almost always on time.

What was your primary form of communication with DianApps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their process for predevelopment and creation of user stories is well-defined and prevents future miscommunications. Additionally, their method of incorporating change requests in ongoing sprints gives them an agility to accommodate changing business requirements on the fly.

Are there any areas for improvement or something DianApps could have done differently?

Improvement in initial QA of delivered functionality. All identified problems were rapidly fixed, but more internal testing would have saved time for the business users in identifying issues.

BACKGROUND

Please describe your company and position.

I am the Director of (a/an) Software

Describe what your company does in a single sentence.

Software Design and Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DianApps to accomplish?

• App Design
• App Prototype Creation

SOLUTION

How did you find DianApps?

• Online Search
• Clutch Site

Why did you select DianApps over others?

• High ratings
• Great culture fit

What was the size of DianApps’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hired to design a mobile app prototype, including graphic and UX design for original elements. Final prototype presented on Figma.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Completed figma prototype
• Completed set of designed elements
• Fully designed logo

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items delivered within the estimated timeline, and the team responded quickly and efficiently during their working hours.

What was your primary form of communication with DianApps?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Good work ethic, the team was cheerful and hardworking and was always willing to adjust work done in line with any feedback given. Their designers were talented, Prachi and Divyansh created some very impressive graphics and Prachi brought my logo concept to life beautifully.

Are there any areas for improvement or something DianApps could have done differently?

The only area I would suggest that needs work is their English in the context of writing content; please note that if you use this company you will need to write and format any content, and to proofread anything written. However considering that the team is located in India and English will not be their first language I consider this a very minor issue. Overall very happy with the team and quality of work.

BACKGROUND

Introduce your business and what you do there.

I’m a director at a pharmacy software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DianApps?

We hired them for software development.

SOLUTION

What was the scope of their involvement?

DianApps has built our web application. We created the infrastructure and architecture internally, and they've developed the bulk of the app, primarily front- and backend functionality and some integration work. They've also assisted us on the network and server side. 

Initially, we handed the team an overview document with feature and functionality items. From there, they created the functionality, we reviewed it, and we implemented and deployed the app. They've done various iterations of the app, adding different features and functionalities each time. Most of the time, we provide the wireframes. 

The web app's functionalities include patient booking, consent form-filling, and submission. The pharmacy can see the submissions and patient documentation on their calendar for any clinical service they offer. Patients can create their own accounts to access these services and see their results. For example, patients can submit assessments and reviews, and pharmacists receive them directly. 

What is the team composition?

We've worked with 4–5 teammates from DianApps, including Vikash (Co-Founder) and a project manager. 

How did you come to work with DianApps?

They reached out to us, and we gave them an interview. We hired DianApps because they had good software developers, and their pricing was good. 

How much have you invested with them?

We've spent around $200,000 CAD (approximately $148,000 USD). 

What is the status of this engagement?

We started working with them in January 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app has been successful in the market, with over 10,000 patients using it to schedule pharmacy services. DianApps has delivered what they promised in terms of functionalities. 

How did DianApps perform from a project management standpoint?

They're good at project management, though it depends on the teammates working on the project. Therefore, we've made sure that we have a good team that delivers on time, so we've been successful in the delivery timeline. 

We use Jira for project management and Slack for communication. Additionally, we have daily meetings to check their progress. Internally, I also log information into a spreadsheet. 

What did you find most impressive about them?

I'm most impressed with DianApps' skilled and talented teammates. The quality of their development staff is really good and has surpassed our expectations. Moreover, we appreciate their flexibility in providing us with good development backing; when there's an issue, another developer within DianApps will step in. 

Additionally, their understanding of the project is great. The project manager understands our needs and allocates resources with our priorities in mind. They work with me to ensure that the team meets deadlines. 

Are there any areas they could improve?

Since I'm very detailed-oriented, I like to have everything perfect within the app, and I've noticed small mistakes. However, the team fixes these mistakes; they're so small that they're not an issue. 

Do you have any advice for potential customers?

Interview the developers and ensure you can communicate and work well with them. Moreover, assess their skills to ensure they match what you need.

BACKGROUND

Introduce your business and what you do there.

I’m the former technical services manager for a veterinary service provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DianApps?

We engaged DianApps to build a web application to help us plan events with our veterinary business and farming clients. We wanted them to build a custom program to accommodate all our needs.

SOLUTION

What was the scope of their involvement?

First, we collaborated to define the project scope and determine the application’s core features and functionality. After a lengthy scoping process, the DianApps team moved to the design phase, where they outlined the application’s look and feel. 

built the application from scratch and customized it using AWS and other tools. Then, we expanded the project scope to include additional features, and the team delivered the final product. 

The final product is a web-based event planning application that incorporates multiple user profiles and features an internal messaging system. It can also be accessed via tablet. Even though they’ve completed the app, we’re currently working on performance testing. In the future, we plan to engage DianApps to create a mobile version of the app for iOS and Android. 

What is the team composition?

We’ve primarily worked with two project leads. 

How did you come to work with DianApps? 

We found DianApps through an internal referral. They worked with our company on a different project, and our team was impressed with their development speed. The previous project also helped solidify their knowledge of the animal health sector, which made us confident in their ability to build the application according to our needs.

How much have you invested with them?

We’ve invested about $300,000 AUD (approximately $203,000 USD). 

What is the status of this engagement?

We worked together from April 2021–September 2022. We’re still working together on performance testing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

DianApps has executed a successful build and exceeded my navigation and functionality expectations. Our goal is for the app to help manage day-to-day service planning and product positioning, and DianApps has enabled the app to create reports to help drive this initiative. Secondly, we want to ensure that customers find the app acceptable and useful in assisting them with on-farm planning, so we’re looking forward to testing that feature. 

How did DianApps perform from a project management standpoint?

DianApps has followed the project scope and vision very well. The project lead who helped us with the scope was terrific; they had a lot of foresight into our needs and were skilled at troubleshooting. Our development project lead has also been fantastic. They’ve led the development team behind the scenes, and we’ve enjoyed only having to communicate with two points of contact. 

During the development phase, they worked in two-week sprints, which enabled us to perform user acceptance testing (UAT) in between each delivery. It took the team some time to understand the application and its intent, but their speed picked up as they ramped up their knowledge. They beat the overall timeline that we set during the scoping process. Overall, they completed a total of 11 sprints and delivered results more quickly than we expected, which was great.  

They’ve been a very responsive partner, and working with them has been easy. We’ve used Google Sheets and Basecamp to manage the project. Additionally, we’ve used Zoom and WhatsApp to communicate, which has allowed us to overcome time zone issues.

What did you find most impressive about them?

DianApps has two core strengths: market knowledge and speed. Their unique understanding of the intricacies of the animal health sector has helped them identify gaps in our business and data structures. We’ve been impressed by their dedication to providing solutions and making valuable recommendations as issues have arisen. Ultimately, they’ve put their knowledge into practice to build an application that functions according to our specific needs. 

Are there any areas they could improve?

Since DianApps built the app so quickly, we didn’t allocate enough resources to perform UAT testing, but that’s not an area for improvement since it was on us.  

Do you have any advice for potential customers?

I recommend investing the time to scope the project and determine your application’s functionality. Be diligent and thorough during the scoping phase, and troubleshoot as much as possible. Also, be prepared to put the work in during the development phase because DianApps works very quickly.

BACKGROUND

Please describe your company and your position there.

I work as a Product Analyst for Kunji which is Digital Asset Management Platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DianApps, and what were your goals?

We already had our website up & running. We wanted android & ios app made for our website as well. Dianapps was hired to build android & ios app for our business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We shortlisted multiple vendors in this space and based on the following comparison parameters, we found Dianapps to best suit our requirements. The comparison parameters were:

Ability to develop crypto related functionality.

• Fast delivery of features.
• Good understanding of UX/UI
• Minimum bugs in app
• Reasonable pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At first we had series of discovery meeting in which we explained the features & requirements in detail. The product owner of this company, Pankaj, was exceptionally well in picking up our requirements & understanding what we really wanted. He reproduced it down to users stories & list of features which was easy to understand and was all encompassing of our requirements. After this, these users stories took form of tasks which were optimally planned based on various sprints. They were delivered on time.

How many resources from the vendor's team worked with you, and what were their positions?

A product owner was assigned to us as a single point of contact between us & Dianapps. He was keen on identifying our requirements and ensuring the features were delivered on time. Apart from this, the bugs were also resolved timely. I also worked with the UI designer of Dianapps. The designs were delivered timely and were precisely what we needed. It was convenient working with him as well. I also worked with the developers of Dianapps for bug resolution.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In less than 4 months the final build of the app was delivered to us. It was pretty impressive to deliver this app in such a small period of time.

Describe their project management style, including communication tools and timeliness.

The product owner had really good grasping power. Communicating requirements to him was very easy & didn't require a lot of effort. Weekly meetings were scheduled where we were given the updates of the app development process. It was good to have that level of transparency. Documented user stories & feature list were shared which acted as a common point of contact for our product team & Dianapps' product team. Sprints were planned well before and we were made part of it to access & review the progress of assignment in JIRA. After successful completion of sprint, a demo was planned where the actual build was shared to test out the product. A feedback form was also shared where our product/testing team could write their feedback/bugs to be resolved.

What did you find most impressive or unique about this company?

The most impressive thing about this company was timely delivery of features. Delivering the features in timely manner requires the entire team working in harmony & with zest. Dianapps had a pretty impressive team who could manage to pull this off everytime.

Are there any areas for improvement or something they could have done differently?

Final stages of app debugging took more time than usual. I wish if it would have happened timely.

BACKGROUND

Please describe your company and your position there.

I am the founder of the company, involved in design, implementation and business development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DianApps, and what were your goals?

We had developed the MVP of the app with other developers previously, but were unsatisfied with the support received and changed 2 companies for the same reason. DianApps was engaged to take over the development, implement improvements and bug fixes to make the app fit for launch, and assist with ongoing maintenance and development.

SOLUTION

How did you select this vendor and what were the deciding factors?

I received references from DianApps and spoke to several of their past clients - all sharing a positive working experience, and professionalism and expressing that they would recommend the company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

DianApp's team first reviewed coding handed over from previous teams and assisted with recovering and gathering the information that was not organised well previously. I was then allocated team members for the initial stages, the app was tested and reviewed by them and a list of deliverables was produced, agreed and discussed for Phase 1.0 of the development. The first phase focuses on getting the handed-over app up-to-scratch for launch and ongoing support.

How many resources from the vendor's team worked with you, and what were their positions?

I spoke to several members of the team from different levels of management. Including the CEO, product owner, and project manager and was introduced to the QA allocated for our project. I received excellent communication along the way, from a team that is patient and genuinely acts in the client's best interest and for an ongoing relationship.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team has successfully taken-over the project, and worked with me to gain access of all related components. They have troubleshooted several complications in this process, as well as unexpected challenges for the integrity and security of our website. They have assisted with and successfully claimed unused AWS credits, resulting from unused instances that were causing high monthly costs as a result of work by previous developers. I have received a testflight to review features implemented to date, that were functioning as per scope.

Describe their project management style, including communication tools and timeliness.

Communication through email, common messaging apps, and basecamp. Shared work files are used for project information, work-sprint lists and records.

What did you find most impressive or unique about this company?

They take the time, effort and patience to make sure that everything is explained in leyman terms, and understood by the client. They are responsive, and take pride in their work. The team is professional, skilled, and service-focused. Measurable goals are produced and communicated, also always met within reasonable circumstances.

Problems expressed are always followed-up and resolved, and they are always very responsive. The service received and confidence from this team is something that I have not experienced in my previous developer relationships. They genuinely listen to the client, and deliver.

Are there any areas for improvement or something they could have done differently?

My expectations have been exceeded for the service and technical support received from the team.