Cre8 Team

BACKGROUND

Please describe your company and position.

I am the CPO of a financial services firm.

Describe what your company does in a single sentence.

We provide online banking as a service and card issuance programs as a certified visa principal partner.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cre8 Team to accomplish?

• Re-create company brand
• Build new platform UI/UX
• Build a new website and onboarding channel

SOLUTION

How did you find Cre8 Team?

• Online Search
• Referral

Why did you select Cre8 Team over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned
• Loved Yuri our project manager

What was the size of Cre8 Team’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cre8t Team was engaged for a large multi platform fintech project. This project required the team to address the 3 following core pieces of work:

• Rebrand the company 
• Build new UI for a multi module and complicated banking platform 
• Build new UI for our static website and marketing pages 

Within the platform itself we had over 150 UI pages that had complex requirements that covered the following areas:

• FX Transfer
• Card Processing
• IBAN aggregation
• ERP System
• Expense Management
• Trade Finance
• Card Management 
• Bank account transfers 
• Banking Middleware

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We worked in parallel with the Cre8 team on a daily basis to meet the OKR's of each page against the wireframes and references we provided. The teams communication in live time while working in Figma with them was amazing, this allowed us to complete work at an incredibly fast pace and view the progress and success of each pageUI element in real time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was the best I have experienced in my last 10 years of working with outsourced companies. Yuri (Our Project Manager) contacted me daily and went above and beyond to suggest changes for best practice and better aesthetics. What they've delivered is far better than we expected, and we couldn't be happier. I recommend them to anyone.

What was your primary form of communication with Cre8 Team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The teams work ethic, design understanding and the fact that they work with your best interests at heart every step of the way is impressive and unique. Yuri provided me with solutions that saved me spending twice as much and loosing a lot of time during the build. Everyone else I engaged did not make these suggestions and when i saw the cost savings I see now that Cre8 cares about their customers more then the money, this is very rare and unique.

Are there any areas for improvement or something Cre8 Team could have done differently?

None at all, honestly the experience was 10/10 and I will use Cre8 for all future work.

BACKGROUND

Please describe your company and position.

I am the Director

Describe what your company does in a single sentence.

We're a UX and frontend development agency, specialising in data-driven B2B applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cre8 Team to accomplish?

• Creating UX wireframes and UI designs

SOLUTION

How did you find Cre8 Team?

Referral

Why did you select Cre8 Team over others?

Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of Cre8 Team’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cre8 worked with our stakeholders to understand the end users, and any particular business/technical requirements. They created wireframes and UI designs that were intuitive and based on best practices. They listened to our input, but also came with their own creative and clever solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Greatly improved user experience

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cre8 always went above and beyond to work within the timeframes and budget we had for the project. They were great communicators, always being very responsive and with a positive, constructive attitude. I felt valued as a client, and knew I could count on them.

What was your primary form of communication with Cre8 Team?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

Their communication and desire to achieve excellent results made them an excellent partner.

Are there any areas for improvement or something Cre8 Team could have done differently?

Very happy with the work as it was, wouldn't change anything!

BACKGROUND

Please describe your company and your position there.

I'm the lead product manager for Giget, a temporary staffing and recruitment platform operating in the UAE

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cre8 Team ?

We were looking to design a mobile app from scratch. The app is used by temporary job seekers in the UAE, and helps then search for jobs, apply, manager their work, and get paid all through the app

SOLUTION

How did you select this vendor?

We shortlisted and interviewed 4-5 freelance teams on Upwork, and found Cre8 to be the best

Describe the project in detail and walk through the stages of the project.

The Cre8 team first spent time to learn more about the company and what we do, then they spent time going through the existing app and benchmarked it against competitor apps. The team then started working on the brand identity and app theme. After that, they were able to develop high fidelity wireframes that included all the features we asked for, which we then spent some time going through to make amendments. After the wireframes were approved, the team started working on the prototypes, and delivered a complete prototype with guidelines.

How many resources from the vendor's team worked with you, and what were their positions?

2 resources, a lead designer, and a UX/UI designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app was successfully launched on time, and we have received positive feedback from app users on the experience. The app now has +7000 users

How effective was the workflow between your team and theirs?

The team was easy to reach out to, responsive, and were quick to understand our requirements

What did you find most impressive or unique about this company?

Their ability to understand requirements and offer multiple creative solutions within a short period

Are there any areas for improvement or something they could have done differently?

Nothing we can think of

BACKGROUND

Please describe your company and your position there.

A household management app. I'm the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cre8 Team ?

We hired Cre8 for UI Design to create a prototype.

SOLUTION

How did you select this vendor?

Cre8 was recommended through a friend.

Describe the project in detail and walk through the stages of the project.

Cre8 conducted a detailed work from the very beginning. They also looked for competitors. They informed me all the way and we had regularly meetings. It didn't take them long to have a pretty good prototype.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with the manager and one other designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are extremely happy about the work Cre8 did for us. We have received very good feedback from investors as well as other people in the tech industry. Without this UI we wouldnt had been able to book all this meetings with investors.

How effective was the workflow between your team and theirs?

Very effective. Regularly meetings and good communication directly with the manager.

What did you find most impressive or unique about this company?

Their extreme talent in UI design was remarkable. World class job!

Are there any areas for improvement or something they could have done differently?

Not really. I was content all the way.