Computools

BACKGROUND

Please describe your company and position.

I am the Accomplished IT Director / Head of IT of G.Network Communications

Describe what your company does in a single sentence.

When it comes to business, there’s no city like London. But despite being a business powerhouse, getting a gigafast connection in our capital is costly and complicated. And that’s not good enough. So we’ve taken matters into our own hands and built a network that works as hard as you do. G. Network is committed to providing full fibre gigafast business broadband solutions tailored specifically for all business segments in London. Our offerings are designed to ensure that businesses of all sizes, from hairdresser to hedge fund, have access to high-speed, reliable internet services essential for their operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We needed to migrate from a fragmented, on-premise data system to a cloud-based infrastructure to centralize and streamline internal data management.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team handled infrastructure planning, data modeling, and backend development. They built a centralized data warehouse with automated ingestion pipelines and role-based access controls. Core functionality included data syncing across departments, usage tracking, and admin dashboards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully migrated to the new system without downtime. The platform improved performance, access control, and transparency in how teams interact with operational data.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered on schedule through biweekly sprints. We communicated via Google Meet, with all updates tracked in Jira.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Computools' structured approach and clear communication left a strong impression.

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Strategic Advisor | Hospitality, Tourism, Automotive | Temporary Manager on Organization Reengineering | of ACCELERA HUB

Describe what your company does in a single sentence.

Accelera is a private startup incubator dedicated to experienced individuals with at least 10 years of experience in their specific sector who want to embark on a new entrepreneurial journey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We hired the team to build a modern, secure web platform for direct bookings, guest management, and internal task coordination. We aimed to reduce reliance on third-party OTAs, increase direct conversions, and digitize manual processes.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included designing the interface, building both the front and back-ends of the website, creating a multilingual guest portal, connecting it to booking and payment systems, and setting up a content management system.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They provided precisely what we required: a scalable, modern platform designed for our operational needs. Their UX choices helped us decrease booking abandonment, and the system has been reliable since day one.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team worked in Agile sprints, using Jira and Slack for daily communication. We had weekly sync calls and monthly roadmap reviews, and all milestones were delivered on schedule.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Their hospitality tech expertise and meticulous attention to detail stood out. They proactively solve problems and make smart UX decisions that improve customer engagement.

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the UK CFO and SFS Head of ALM of Stellantis Financial Services UK, Germany and Austria

Describe what your company does in a single sentence.

Our company manages a portfolio of digital financial products, including consumer lending tools and internal risk analytics systems. Engineering teams operate under strict delivery schedules and security standards.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?<br>We needed to augment our internal teams with experienced developers to support backend services, interfaces, and data pipelines across multiple products.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?<br>High ratings <br>How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team followed our internal cadence and tools: Jira, Slack, GitLab. Time tracking and reporting were handled on our side, with regular check-ins and clear escalation paths.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the extended team in place, we delivered several critical updates and reduced internal developer overload. The quality of work has been consistent, and collaboration remains smooth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The scope included backend and frontend development, as well as infrastructure support. The team integrated into our internal workflows and contributed to several product areas across multiple teams.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Their engineers integrated seamlessly into our team and played a significant role in achieving our goals. They are true professionals, reliable, and committed to excellence.

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of College Online

Describe what your company does in a single sentence.

College Online exists to help millions of people achieve more. We give individuals from every walk of life the opportunity to improve their prospects, empowering them to boost, change or restart their careers. We do this by providing flexible, online-first access to Technical Qualifications that employers trust. These lead to better jobs and higher pay.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We needed help turning our concept into a functional website, something simple to navigate, with a modern design, that could scale as we grow.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They built a lightweight learning platform with modules, progress tracking, and admin tools. The key focus was on user experience and a clean mobile layout.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site launched on time and met our expectations. Early feedback from users was very positive. We were able to run our first course without any tech issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very collaborative and open. We used Slack, had weekly calls, and always had visibility into progress.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Computools impressed us with their professionalism and exceptional tech expertise. They really cared about the end-user experience and kept things simple without sacrificing quality.

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the H&B&Me Operations Lead of Holland & Barrett

Describe what your company does in a single sentence.

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We needed a mobile app where users could access their workout plans, log their progress, and communicate with coaches. The goal was to support clients beyond the gym and help them stay on track daily.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started by outlining what a day in the life of our clients looked like, and from there, defined the key flows. Computools designed and built the whole app: workouts, calendar, chat with trainers, progress tracking, and push reminders. Everything connects to our team's dashboard to update content and check in with users. They handled the technical stuff; we focused on the user side.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app got great feedback from users. They like how easy it is to use and everything’s in one place. For us, it’s become a key part of delivering training even when clients aren’t at the gym.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had regular check-ins, used Slack, and kept things moving without overcomplicating the process.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Computools saw opportunities we missed and made them a reality. They built an app with the end user in mind, and that’s exactly why the app works so well. 

Are there any areas for improvement or something Computools could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Managing Director and Product Design & AI Transformation Head of Societe Generale Corporate and Investment Banking - SGCIB

Describe what your company does in a single sentence.

We support you over time, during expansion phases and their more challenging periods alike. By providing a full range of solutions suited to your needs, we play a facilitating role to help you realise your ambitions and leverage your potential.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We hired Computools to develop the mobile app for our new digital-only banking product. Our goal was to launch a friendly, secure user experience that covers all the core features of a neobank: onboarding, account access, transfers, card management, and real-time support, all with high compliance standards and scalability.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with discovery sessions to map out how users would interact with the app and ensure compliance from day one. Computools took over the whole design and development process, building a smooth and secure experience that covered everything from onboarding and payments to card management and support. The app was fully integrated with our core banking system, met all regulatory requirements, and gave our team the tools to manage operations behind the scenes while keeping the technical complexity off our shoulders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We came across Computools on Clutch while researching companies that could handle complex fintech products. What stood out was their portfolio and how they approached our early conversations, asking about long-term goals. That gave us the confidence to build an app and a stable, scalable product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Computools managed the project using Agile sprints. We had weekly video calls, used Jira to track tasks, and shared docs. They communicated clearly, delivered on time, and quickly flagged anything that needed our attention.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

They were extremely focused on both usability and security, a rare balance. Their ability to turn complex financial logic into an app that perfectly works for users made them a standout partner.

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Proven Finance & Operations Director: Championing the role of finance across the organisation to deliver tangible results of Simworx

Describe what your company does in a single sentence.

Simworx's mission is to provide out of this world experiences of the highest quality.  Simworx aim to have the latest designs and technology to create any attraction with mind blowing results for our clients and attraction enthusiasts to enjoy around the globe!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We aimed to reduce the burden on our client support and sales departments, using AI-powered agents to automate repetitive communication tasks. Our key goals were to reduce operational costs, improve scalability, and ensure consistently high service quality.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team implemented AI agents capable of voice, chat, email, and social media communication. The agents are connected to our internal knowledge base, CRM, product databases, and compliance systems. The solution was built on a no-code orchestration layer, ensuring we can adjust workflows instantly. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully replaced over 50% of routine sales and support communication with AI agents, reducing wait times to zero, eliminating human error, and maintaining compliance. The cost-per-interaction has dropped substantially, and the system is ready to scale instantly across new regions and roles.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team worked in agile sprints with excellent communication. We used Slack and Jira for daily collaboration, and biweekly video calls to review priorities. Everything was delivered on time and well-documented.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Their AI agent solution is a real game-changer for our business.

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Vice President & Chief Supply Chain Officer(CSCO) & Chief Internal Audit Officer(CIAO) & Chief Transformation Officer(CTO) of Karaca

Describe what your company does in a single sentence.

As Karaca, with the philosophy of "We Have Got a Lot to Share", we aim to be part of the moments that people find worth sharing with their loved ones. From the kitchen to the table, from home textiles to decoration, we are pioneering with our wide and innovative product range, and we continue to offer exclusivity with our value-added products and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We engaged Computools to develop a comprehensive logistics platform aimed at optimizing delivery routes to reduce fuel consumption, providing real-time fleet and cargo tracking for internal teams and clients, automating warehouse operations including inventory management and storage optimization.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We got even more than we expected — a fully integrated logistics platform with smart routing, real-time GPS tracking, automated alerts, and automated warehouse operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a highly efficient, integrated logistics platform that improved route planning, real-time tracking, warehouse automation, and client communication, leading to a 25% reduction in operational costs and a 30% increase in service reliability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Computools followed Agile methodology with biweekly sprints, using Jira for project tracking, Slack for day-to-day communication, and Zoom for regular status meetings.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Their experience in integrating complex logistics workflows with modern technology was outstanding. The team proactively suggested and implemented improvements, especially around route optimization and IoT sensor integration.

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am a Project Manager of Volkswagen Financial Services (UK)

Describe what your company does in a single sentence.

Volkswagen Financial Services (VWFS) is responsible for co-ordinating the worldwide financial services activities of the Volkswagen Group. We are a wholly-owned subsidiary of VWFS AG incorporating the UK branch of Volkswagen Bank and Insurance Services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We commissioned the development of a custom web platform, mobile app, and internal automation system to centralize operations, improve client onboarding and portfolio monitoring, automate compliance workflows, ensure regulatory security compliance, and build scalable infrastructure to handle growing users and data volumes.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project phases included business analysis and regulatory requirements review, UX/UI design for web and mobile, backend development focusing on secure authentication, encrypted data storage, and audit logging, API integrations followed by security testing, penetration testing, compliance review, and deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Computools delivered a secure, scalable, and user-friendly platform that streamlined operations, improved client engagement, and ensured compliance with financial regulations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team followed an Agile approach with sprint cycles, utilizing Jira for managing tasks, Slack for everyday communication. Overall, the project stayed on schedule with no delays. 

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their responsiveness and sharp expertise in both financial markets and software development.

Are there any areas for improvement or something Computools could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the COO of Global Retailers LLC

Describe what your company does in a single sentence.

Our company is a worldwide merchandising organization that sells fashion and apparel products. Compared to other merchandising companies, we successfully balance the leading industry tendencies and our skills. My function within the company is leading digital change projects, specifically emphasising process improvement across the departments. I lead on establishing and managing digital solutions, improving product enhancement, and streamlining our market entry strategies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We wanted to improve the level of data integration and shared business data across the departments, provide real-time data access and accelerate the time-to-market for new collections.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included developing three core workspaces: line planning, product presentation, and a virtual sandbox for assortment configuration. Computools also integrated the platform with our PLM systems, allowing real-time data updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Due to the platform's use, the new products' generated go-to-market timeline improves by 20%, cutting down on plan costs and, most importantly, enhancing the connection between the departments. The availability of near real-time information and the enhancement of the speed of decision-making are truly remarkable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Computools used scrum methodology, allowing them to ask questions about any change and address input accordingly. Successful communication was held through GitHub project channels and daily video conferences, allowing them to remain up to date at each stage of the project.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

This being Computools’ first time working with us, they demonstrated a genuine effort to understand and fully agree with our vision.

Are there any areas for improvement or something Computools could have done differently?

Overall, we were satisfied with Computools' performance.