Communications Strategy Group (CSG) is a strategic communications and marketing agency that provides public relations, digital marketing, content marketing, website development, social media and design services for Fortune 500 companies and challenger brands across financial and professional services, healthcare, wellness, education, aerospace, sustainability and renewable energy, technology, and consumer industries.
We believe asking the right questions is the quickest path to uncovering the right solutions. We’re not interested in work for the sake of work, but we are keenly interested in helping organizations solve their business challenges through better communications.
Whether you’re a start-up on a mission to change the game or an established brand facing down the next phase there’s always a why. And that’s where we start. We solve for why because that’s where inspiration lies. We approach every new relationship with equal parts strategy, purposeful creativity and unbridled enthusiasm because we love doing great work for good people.
Industry Focus
Financial Services
Education
Healthcare
Wellness
Professional Services
Aviation and Aerospace
Sustainability and Renewable Energy
Technology
Consumer <p><strong>
Services
Brand Awareness & Thought Leadership
Lead Generation & Conversion
Reputation Management
Customer Connection and Engagement
Brand Communications
Digital Marketing
Social Media
Content Marketing
Website Development
Design
Video Production
Min project size
$5,000+
Hourly rate
$200 - $300 / hr
Employees
10 - 49
Locations
Denver, CO
Year founded
Founded 2004
Languages
1 Language that we service
English
1 Locations
Denver , CO
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$200 - $300
/hr
Rating for cost
4.7
/5
What Clients Have Said
Communications Strategy Group (CSG®) offers competitive pricing with monthly retainers, ranging from $20,000 to $180,000 depending on the project scale. Clients regard their services as high value, often exceeding expectations in project management and deliverables, making them a worthwhile investment.
Communications Strategy Group (CSG®) Review Insights
Overall Review Rating
4.9
Quality
4.9
Schedule
4.9
Cost
4.7
Willing to Refer
5.0
Top Mentions
Review Highlights
Effective Communication Strategies
CSG® is recognized for developing and executing comprehensive communication strategies. Their ability to align messaging with client goals and effectively communicate value propositions is well-regarded.
Room for Improvement in Social Media Strategy
One client noted a desire for more evolution and frequency in their social media strategy, suggesting that while CSG® excels in PR, there may be room for growth in social media management.
Strong Client Relationships
Clients appreciate CSG®'s commitment to becoming an integral part of their teams. They are described as passionate, invested, and responsive, fostering strong relationships and delivering tailored solutions.
Creative and Strategic Thinking
CSG® is praised for their creative and strategic approach to problem-solving. They bring innovative ideas to the table and adapt strategies to fit client needs, driving successful outcomes.
Deep Understanding of Client Industries
CSG® demonstrates a strong grasp of diverse industries, including education, finance, and technology. Their ability to understand client needs and industry nuances is frequently highlighted as a key strength.
Proficient in PR and Media Relations
CSG® is praised for their ability to secure media coverage in notable publications and execute effective PR strategies, which has helped clients increase brand awareness and thought leadership. They have successfully managed public and media relations for various industries.
"They were attentive, adaptive, and highly responsive."
Nov 7, 2025
Executive Director, Independent School Accreditation Org
Bonnie Ricci
Verified
Education
Boston, Massachusetts
1-10 Employees
Online Review
Verified
Communications Strategy Group (CSG®) provided branding services for an independent school accreditation organization. They defined and developed a common language around accreditation and its value.
Communications Strategy Group (CSG®) delivered a communications playbook along with a slide deck designed to support the client's member communications. The team was flexible, responsive, and attentive to the client's needs, goals, and timelines. They were also willing to learn industry nuances.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive Director of an independent school accreditation organization.
Describe what your company does in a single sentence.
Our organization is a vibrant, collaborative community of K–12 independent school accrediting associations driving continuous school improvement through rigorous standards, peer accountability, and shared expertise.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Communications Strategy Group (CSG®) to accomplish?
To help us develop common language for describing the value of accreditation.
SOLUTION
How did you find Communications Strategy Group (CSG®)?
Online Search
Why did you select Communications Strategy Group (CSG®) over others?
Their proposal indicated a strong understanding of our needs and our market.
How many teammates from Communications Strategy Group (CSG®) were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
CSG helped us define and develop common language around accreditation for use by our member associations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Final Report - Communications Playbook
Slidedeck for our Use in Communicating with our membership
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Flexible, Responsive, Attention to detail
Attentive to our needs and goals and timeline
Willing to learn about the nuances of our particular industry and context
Strong Content
Exceeded our Expectations
What was your primary form of communication with Communications Strategy Group (CSG®)?
Virtual Meeting
What did you find most impressive or unique about this company?
They were attentive, adaptive, and highly responsive.
Final Communications Playbook was superb!
Are there any areas for improvement or something Communications Strategy Group (CSG®) could have done differently?
Not at all!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
PR Services for Online Tutoring Platform
Public Relations
Confidential
Apr. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are very professional and responsive."
Nov 6, 2025
PR Manager, Superprof
Mina Ozdemir
Verified
Education
Paris, France
201-500 Employees
Online Review
Verified
Communications Strategy Group (CSG®) provides PR services for an online tutoring platform. The team aims to increase the client's share of voice, brand awareness, and notoriety.
Communications Strategy Group (CSG®)'s work has significantly increased the client's share of voice in the US media. The team is very professional and responsive. They respond to the client within 24 hours and address their needs promptly. The team's regular feedback requests also stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the PR Manager of Superprof
Describe what your company does in a single sentence.
Online tutoring platform that connects tutors with students in over 2000 subjects.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Communications Strategy Group (CSG®) to accomplish?
Increase brand awareness
Increase brand notoriety
SOLUTION
How did you find Communications Strategy Group (CSG®)?
Online Search
Why did you select Communications Strategy Group (CSG®) over others?
previous experience
How many teammates from Communications Strategy Group (CSG®) were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Increase share of voice
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our share of voice in media increased drastically in the US since we started working with the team.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are very responsive. They reply within 24 hours. If we are both online at the same time (we work in complete different timezones) I get a direct reply. I have absolutely no doubts that all my messages/emails will get a response as soon as possible.
What was your primary form of communication with Communications Strategy Group (CSG®)?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are very professional and responsive.
Are there any areas for improvement or something Communications Strategy Group (CSG®) could have done differently?
They ask for feedback regularly so all our requirements are constantly met. 10 out of 10
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Very professional and motivated.
PR Strategy for Holding Company
Public Relations
$10,000 to $49,999
Jan. - Aug. 2015
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They set out the plan and executed it flawlessly."
Apr 14, 2020
CEO, Financial Services Company
Anonymous
Verified
Financial services
Denver, Colorado
51-200 Employees
Online Review
Verified
Communications Strategy Group provided PR strategy.
Communications Strategy Group successfully improved the PR strategy. They executed the plan well.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am CEO of a holding company. We have controlling interest in several u related operating companies.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Communications Strategy Group (CSG®)?
We had a time critical PR crisis management need for one of our subsidiaries.
What were your goals for this project?
We needed to defend our position within the industry.
SOLUTION
How did you select this vendor?
Steven Shapiro is the best in the business. Easy choice.
Describe the scope of their work in detail.
CSG had to drill in to understand our business and the unique challenges we were facing with lenders and investment banks. They then developed a PR strategy for the company to deploy.
What was the team composition?
I’ve worked closely with Steven for years.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We avoided any fatal blows to the company from the company’s lenders.
How effective was the workflow between your team and theirs?
Very efficient
What did you find most impressive about this company?
This was not CSG’s first rodeo. They set out the plan and executed it flawlessly
Are there any areas for improvement?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Results speak for themselves"
Schedule
5.0
On time / deadlines
"Always available"
Cost
5.0
Value / within estimates
"Very cost effective"
Willing to Refer
5.0
NPS
"CSG is the best
Showing 21-23 of
23 Reviews
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