Since 2017, Cloudfresh 🌥 has been bringing businesses the power to get more out of their technology, not just buy more of it. That mission around real work, real people, and shared partnership has taken us to 2,500+ clients in 70+ countries, covering cloud, cybersecurity, CRM, collaboration, DevSecOps, data, and AI. As of today, we’re an award-winning, top-tier partner to the biggest names in the tech ecosystem across every one of those domains.
Companies like Decathlon, OLX, Personio, Ciklum, MacPaw, Ajax, Genesis, Seznam, PrivatBank, Headway, Jooble, Promodo, MGID, TapNation, Vente-unique.com, Master of Code Global, Astound Digital, LITSLINK, S-PRO, Appflame, Solidgate, Uklon, Laba Group, MEGOGO, Intellias, ROUVY, and Washmen all count on us.
So what does working with Cloudfresh actually look like? We prove out, implement, migrate, integrate, administer, and audit digital business solutions, and we don’t disappear once the rollout is done. Cloudfresh stays on for the whole ride, from training through ongoing support. That means every project gets built around your existing IT and AI setup from day one, instead of asking you to work around ours.
None of that would mean much without proof behind it, though. Cloudfresh locks down the security side with an ISO 27001 certification and carries top-tier weight across the entire stack: Google Cloud (Premier), Zendesk (Advanced), Asana (Platinum), GitLab (Select & Professional Services), HubSpot (Diamond), Okta (Activate), Cloudflare (Powered+), JumpCloud (Platinum), Jamf (Professional), and Miro (Solution), plus official partnerships with Wiz and Microsoft.
We’re also currently recognized as the Asana EMEA Solutions Partner of the Year and GitLab Partner of the Year for Emerging Markets in Eastern Europe and Israel.
Cloudfresh offers competitive pricing with good value for cost, as noted by multiple clients. They effectively align project deliverables with client budgets, ensuring satisfaction across various project types, including Google Workspace and Zendesk implementations.
Cloudfresh ⛅️ successfully implements complex solutions like CRM systems and cloud services, leading to improved business efficiency and process optimization. Clients report significant improvements in workflow and cost savings.
Areas for Improvement in Documentation
Some clients suggest that Cloudfresh ⛅️ could improve by providing more written documentation or quick-reference materials, particularly in simpler language or additional languages, to complement their live support.
Professionalism and Dedication
Clients praise Cloudfresh ⛅️ for their professionalism and dedication throughout the project lifecycle. Their commitment to delivering quality work and providing expert guidance is frequently highlighted.
Customer-Centric Approach
Clients appreciate Cloudfresh ⛅️’s customer-centric approach, highlighting their commitment to understanding client challenges and providing personalized service. They are praised for being client-oriented and proactive in addressing concerns.
Strong Technical Expertise
Cloudfresh ⛅️ is praised for their strong technical expertise, particularly in implementing and optimizing tools like HubSpot, Zendesk, Google Workspace, and Asana. Clients appreciate their ability to provide tailored solutions that enhance business processes.
Effective Communication
Cloudfresh ⛅️ is noted for maintaining efficient and professional communication throughout projects. Clients value their ability to quickly understand business processes and provide relevant solutions, enhancing client satisfaction.
Managed IT Support for Hosting & Accommodation Firm
IT Managed ServicesOther IT Consulting and SIProduct Design
Confidential
Apr. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were really organized, professional, and personable."
Mar 20, 2023
Managing Director, icanhelp.host
Taisiya Nasretdinova
Verified
Other industries
Estonia
11-50 Employees
Online Review
Verified
Cloudfresh provides ongoing managed IT and customer support for a hosting and accommodation company. The team deploys a customer support system, FAQs, and support inquiry management.
Cloudfresh is able to deliver positive outcomes quickly and support the tasks of internal staff, much to the client's delight. The team is highly receptive to concerns, and internal stakeholders are particularly impressed with the vendor's culture and team dynamic.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing director of icanhelp.host
Describe what your company does in a single sentence.
Helping displaced Ukrainians to find free temporary accommodation anywhere in the world.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Cloudfresh to accomplish?
Manage support inquiries
Have a good FAQ section
SOLUTION
How did you find Cloudfresh?
Referral
Why did you select Cloudfresh over others?
Great culture fit, Referred to me, Company values aligned
What was your primary form of communication with Cloudfresh?
Virtual Meeting, Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
icanhelp.host needed a working customer support system and a professional looking knowledge base (FAQ). Both goals were achieved in a timely manner and with plenty of recommendations from Cloudfresh, as well as ongoing support after the launch.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
quick outcomes (within a few days)
support from various team members, depending on the task
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were really organized, professional, and personable. No unnecessary red tape or long waits for decisions or answers.
What did you find most impressive or unique about this company?
Company's culture and values, and the professionalism.
Are there any areas for improvement or something Cloudfresh could have done differently?
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