Cherish DEV

BACKGROUND

Please describe your company and your position there.

I am the Head of QA at Free2move company. It is a worldwide mobility player for B2B and B2C customers offering a range of services from one minute to several days or months rental.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cherish DEV?

We were developing new app with many new services that we wanted to deploy on the market quickly. We hired CherishDev to support our testing efforts. Our goal was to have a bug-free app.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were recommended by a form colleague. We searched for tests in upwork and shortlisted 2. They competed with another company for almost a year before we finally decided to keep CheriShDev based on their technical skills and cost estimates. They also have great employee retention rates.

Describe the project in detail and walk through the stages of the project.

Their squad is fully integrated into our flows and process. They are making automated tests for our web, api and mobile apps. They are also supporting us with performing manual tests to ensure that everything works properly.

How many resources from the vendor's team worked with you, and what were their positions?

We are working directly with 8 automation testers and 4 manual testers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Automated testing saved us a lot of time. Before we were doing many manual tests. Now we are running hundreds of tests over night, which allows the team to focus on other tasks.

How effective was the workflow between your team and theirs?

They have full access to our tools and environment. They take part in all the meetings. We get notified about bugs they caught along with potential solutions. Outside of that, We communicate through the same tools.

What did you find most impressive or unique about this company?

They are offering high-level QA testing at an affordable price, and their team often suggested alternative solutions to technical challenges. If we need to scale up the team they provide new resources in a record time.

Are there any areas for improvement or something they could have done differently?

They are just amazing. They provide all type of testing.

BACKGROUND

Please describe your company and position.

 I am the Product Owner of a healthcare company 

Describe what your company does in a single sentence.

A mobile app for iOS and Android that offers dog owners a practical, categorized set of training lessons, including features like an activity calculator and health tracker. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cherish DEV to accomplish?

• perform comprehensive app testing
• ensure data accuracy throughout integration
• evaluate system performance under varied loads

SOLUTION

How did you find Cherish DEV?

Referral

Why did you select Cherish DEV over others?

• High ratings
• Pricing fit our budget

How many teammates from Cherish DEV were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Cherish DEV included customized QA and testing services specifically tailored to the product’s unique requirements. This involved creating a comprehensive test plan, executing both manual and automated testing, verifying data accuracy throughout integration, and conducting in-depth performance assessments.
Cherish DEV also facilitated User Acceptance Testing (UAT) sessions to ensure all business requirements were fully met for a seamless user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

30% Reduction in Testing Duration: 

Accelerated the User Acceptance Testing (UAT) process by 30%, allowing for faster iterations based on client feedback and quicker time-to-market.

100% Data Accuracy in Product Integration: 

During product integration, achieving full accuracy in data handling and consistency across systems enhanced the app's reliability and user trust.

20% Boost in System Efficiency: 

Improved system response times by 20% during high-demand periods, ensuring a seamless and responsive user experience across all functions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cherish DEV delivered everything on time. They communicated clearly with us, provided regular updates, and quickly adapted to any changes in scope. 

What was your primary form of communication with Cherish DEV?

Virtual Meeting

What did you find most impressive or unique about this company?

They made testing feel like a true partnership, always ready to jump in and tackle any challenges. Their quick turnaround and clear communication made the entire process smooth and enjoyable, ultimately giving us confidence in the final product.

Are there any areas for improvement or something Cherish DEV could have done differently?

No areas for improvements

BACKGROUND

Please describe your company and position.

I am the Project Manager of Payrow Payment Systems LTD

Describe what your company does in a single sentence.

Payrow Payment Systems LTD

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cherish DEV to accomplish?

• Consultation and development of a framework for automated testing.
• Optimization and enhancement of manual testing workflows in the current project.

SOLUTION

How did you find Cherish DEV?

Recommendations

Why did you select Cherish DEV over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Cherish DEV were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team was initially hired to test new functionality and review the current processes of the testing department. However, after delivering excellent results, the decision was made to collaborate at all stages of testing on an ongoing basis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The entire testing workflow was documented and approved.
• A system for writing and storing test cases was implemented.
• The number of bugs in production was significantly reduced.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a management perspective, everything went smoothly, and no issues

What was your primary form of communication with Cherish DEV?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They aimed not only to complete the task but also to be deeply involved in the process, gaining a thorough understanding, suggesting improvements, and assisting with their implementation.

Are there any areas for improvement or something Cherish DEV could have done differently?

We were satisfied with Cherish DEV's collaboration at every stage.

BACKGROUND

Please describe your company and position.

I am the Technical Lead of Crazy Pumpkin

Describe what your company does in a single sentence.

We are a Software Development agency that focuses on QUALITY coding and delivering the best expertise and we’ve been providing high-end web development services in various industries, mostly focused on working with start-ups, small businesses and middle-market companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cherish DEV to accomplish?

• We engaged Cherish Dev to conduct thorough quality testing for our new mobile app, which focuses on facilitating grocery deliveries from local stores. Our objective was to ensure that the app functions seamlessly and provides a reliable user experience. Cherish Dev's expertise in quality assurance played a pivotal role in identifying and addressing any potential issues, guaranteeing that the app operates smoothly, performs effectively, and meets the highest standards of user satisfaction.

SOLUTION

How did you find Cherish DEV?

Online Search

Why did you select Cherish DEV over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Cherish DEV were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We shared our vision with Cherish Dev, outlining the app's purpose and user experience goals. This set the foundation for our collaboration. Cherish Dev devised a comprehensive testing strategy. Their goal was to evaluate every aspect of the app's functionality and performance. They interacted with the app, exploring its features, adding items to carts, and placing orders to ensure smooth operations. 

Also they tested the app across various devices and operating systems, ensuring a consistent and visually appealing experience for users. Performance and security were paramount. They also verified that user data remained secure. Cherish Dev diligently sought out any issues, promptly reporting them to us. Their insights helped us refine and enhance the app's functionality. With Cherish Dev's thorough testing and approval, we confidently launched the app, providing users with a reliable and enjoyable grocery shopping experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cherish Dev's dedicated work in ensuring a smooth app launch, free from glitches, translated into a user-friendly experience. This seamless experience contributed to higher user retention rates and improved app ratings, showcasing its reliability and user satisfaction. Notably, the decrease in user support inquiries underscored the app's effective performance and minimized technical disruptions. Users loved how easy it was to move around in the app, find stuff, and order. 

The app was quick and looked nice too, which made using it even better. Furthermore, users expressed confidence in the app's security measures, fostering a sense of trust and dependability. Together, these results and user feedback validate Cherish Dev's essential contribution in guaranteeing a top quality app that not only nurtures positive user interactions but also fosters strong user engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cherish Dev managed the project by carefully planning each step, ensuring clear communication, and sticking to deadlines. They utilized online tools for seamless real-time discussions, promoting transparency and fast issue resolution. Their flexibility in adapting to changes ensured a steady pace of progress, making them a vital contributor to the successful project delivery for our team.

What was your primary form of communication with Cherish DEV?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly stood out was their exceptional dedication to delivering a top-quality app and ensuring a smooth UX. They demonstrated an impressive level of attention to detail, complemented by proactive communication and a flexible approach. This dynamic combination of qualities made them an invaluable collaborator. It was evident that their genuine commitment to the project's success went above and beyond, creating a partnership that was not only productive but also highly rewarding.

Are there any areas for improvement or something Cherish DEV could have done differently?

In reflecting on our collaboration with Cherish Dev, while it was undoubtedly successful, there are areas that could be fine-tuned for even greater efficiency. Specifically, optimizing communication channels to expedite issue resolution and refining our approach to project planning to gracefully accommodate unforeseen shifts could collectively elevate our partnership.