Caiden Media

BACKGROUND

Introduce your business and what you do there.

I’m the manager of Hi-Tech Driver Education, a driving school.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caiden Media?

We needed to improve our social media presence so we could appeal to our younger audience.

SOLUTION

What was the scope of their involvement?

For this project, they created our website. First, Caiden Media would show us the work they’d done. Then, we’d look over it and inform them of the changes we wanted. They would then rectify those changes.

As an ongoing project, they handle our social media advertising on a daily basis.

What is the team composition?

I work directly with Jigme (Co-Founder, Caiden Media). I’m not a tech person, so I really depend on him. I’ve also talked with others, but I’m not sure how many are on the team.

How did you come to work with Caiden Media?

About five years ago, they were knocking door-to-door and we met them. At that time, I was with another company but I wasn’t happy with them. Caiden Media came to our office and gave us a better deal.

How much have you invested with them?

For the website, we spent approximately $1,000. We pay them $400 a month for our advertising.

What is the status of this engagement?

We’ve had an ongoing partnership since 2015. The website was completed within 2–4 weeks. However, they’re continuously handling our SEO and advertising. They increase our exposure in order to obtain new students.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website works great, Caiden Media did an excellent job. I effortlessly wake up to new registrations, I’m very satisfied.

How did Caiden Media perform from a project management standpoint?

They’re great at project management. Jigme will often come and visit whenever we need him. Sometimes, we talk on the phone as well. He guides us and is great at what he does. Their service is worth the price.

Are there any areas they could improve?

I always tell them if they keep me in business, I’ll keep them in business.

Do you have any advice for potential customers?

Caiden Media is trustworthy—you could go in with closed eyes and they’d still deliver great work. They’re serious about what they do.