Brights

BACKGROUND

Please describe your company and position.

I am the COO of DreamX

Describe what your company does in a single sentence.

UX/UI design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Turn our ready-made design into an MVP with a customer-facing mobile app and an agent web app
• Implement AI to personalize workflows and content, with validation on the agent side
• Deliver an intuitive, bilingual experience for policy and claims management from day one

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned
• Went above and beyond

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brights guided us through clear phases — starting with discovery workshops to understand our needs, then delivering an MVP with a customer mobile app for policy access, claims submission, and notifications, plus a web app for agents to manage policies and claims. In the second release, they expanded functionality with adaptive questionnaires, enhanced claims workflows, AI-driven personalization, and extended multilingual support. After launch, they stayed with us for QA, deployment, and ongoing maintenance. Key deliverables: customer mobile app, agent web app, AI personalization module, multilingual support, and continuous post-launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The MVP launched on schedule and was adopted quickly — customers started submitting claims through the app instead of offline, agents saved around 30% of manual work, and bilingual support made onboarding smoother. The scalable setup also gave us a clear path to add new features without major rework.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brights ran the project in well-structured phases and always delivered on time. They were quick to respond, flexible with our needs, and often suggested smart improvements. It felt like a very smooth collaboration.

What was your primary form of communication with Brights?

Virtual Meeting

What did you find most impressive or unique about this company?

We loved how clearly they communicated and how quickly they turned a complex idea into a working MVP. Their proactive problem-solving made them feel more like a partner than just a vendor.

Are there any areas for improvement or something Brights could have done differently?

Honestly, nothing comes to mind — the whole process was smooth, and we wouldn’t change anything about how they worked with us.

BACKGROUND

Please describe your company and position.

I am the CEO of WindowSeat

Describe what your company does in a single sentence.

We create remarkable faith-based digital experiences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Build/launch a React Native audio app for kids
• Integrate with the payment platform

SOLUTION

How did you find Brights?

Personal Recommendation

Why did you select Brights over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Portfolio

How many teammates from Brights were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brights partnered closely with our team to manage all technical aspects of building and launching our MVP. This included back end, mobile, and web development. We also received significant value from Brights providing project management and business analyst services. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received an MVP that accomplished all our goals and has been very well received by our early customers. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent communication and the team pulled out all the stops to meet the aggressive deadline we had for this project without sacrificing quality. 

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Attention to detail is extremely important for our team which is composed primarily of individuals with UI and UX backgrounds. Brights consistently delivered on this from both technical and business analyst perspectives. 

Are there any areas for improvement or something Brights could have done differently?

No. The team was a joy to work with; they were hardworking and excellent practitioners of their craft.

BACKGROUND

Please describe your company and position.

I am the Marketing assistant of Elit-Web

Describe what your company does in a single sentence.

Elit-Web is one of the largest online marketing agencies in Ukraine that provides a full range of business promotion, marketing and advertising services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

We’ve partnered with Brights to help our clients with their technical needs, such as a website redesign, a mobile platform, or a special project for promotional campaigns. In this case, Brights steps in as a key partner, delivering excellent execution on these tasks. This collaboration allows us to stay focused on our strategic goals, knowing Brights manages the technical side with precision.

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Brights were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brights has become our go-to technology partner, helping us take client projects to the next level. They’ve developed and maintained websites, built mobile apps, and provided expert AI consulting to help our clients implement advanced digital solutions. Their team is always there for ongoing technical support, resolving issues quickly and efficiently.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Brights has been a huge help in taking care of the technical side of things. Their expertise has made it easier for us to focus on delivering value to our clients, while they handle the technical complexities. The progress is clear in both the seamless execution of projects and the positive feedback from our customers. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All the clients we’ve recommended Brights to have been incredibly satisfied with both the collaboration and the results. What really sets them apart is their dedication to quality—clients always get outstanding results with no shortcuts. From the very beginning, they take the time to fully understand the client’s goals and any potential challenges, which allows them to create a solid plan before jumping into the project. 

Most importantly, they’re fully committed to delivering excellent work and always focused on doing things right the first time. This level of project management has only strengthened our trust in Brights as a tech partner.

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Brights team is a mix of talent and dedication. They don’t just handle tasks—they truly care about the outcome and always find creative ways to solve challenges. No matter the pressure or last-minute curveballs, they stay calm and adapt like pros. Brights has that rare ability to make you feel supported at every step.

Are there any areas for improvement or something Brights could have done differently?

Honestly, there’s nothing we’d change about our experience with Brights.

BACKGROUND

Please describe your company and position.

I am the CEO of Streamline Software, Inc.

Describe what your company does in a single sentence.

The compliant website platform that streamlines everything special districts do 🙌

Districts that choose Streamline as their web platform finally get to stop worrying about accessibility, compliance, and reputation risks. They get their time and control back. They get unlimited training and support. Most importantly, they get to spend their time serving their communities... NOT wrestling with technology. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• SaaS Product Development
• Support with Strategic Initiative

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us develop a new strategic product from the ground up.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Revenue and #of customers on the new platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely. Victoria and the team were incredible to work with. They take deadlines seriously and instinctively know what is essential for shipping the minimum viable product. 

What was your primary form of communication with Brights?

Virtual Meeting

What did you find most impressive or unique about this company?

Extremely reliable and excellent quality work. 

Are there any areas for improvement or something Brights could have done differently?

No. They were awesome!

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Influensly

Describe what your company does in a single sentence.

Influensly is a TikTok AdTech platform specializing in organic TikTok growth through programmatic advertising technologies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Our goal was to enhance and optimize our existing platform, focusing on refining the AI models for better targeting and improving the overall user experience.
• Secondly, we requested help to create dynamic dashboards to track the number of views, subscribers, and activity of posts.

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Brights were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brights team enhanced the AI-driven targeting mechanisms and improved the platform’s user interface. They worked closely with our team to optimize the existing features, ensuring better performance and scalability. Additionally, they provided valuable insights that helped streamline the platform's functionality.

They also developed user-friendly dashboards that provide real-time insights into which videos are gaining popularity. These dashboards track key metrics such as views, likes, comments, shares, and more, enabling users to analyze their video performance easily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the enhancements by Brights, we saw a 15% increase in user engagement and a notable improvement in the accuracy of our AI-driven targeting, leading to more efficient ad spend and better results for our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brights demonstrated excellent project management throughout the engagement. They were highly responsive to our needs, addressing any concerns promptly and keeping us informed at every stage of the project. All deliverables were completed on time, and their agile approach allowed for flexibility as our requirements evolved.

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed by Brights’ ability to quickly understand our service and provide targeted improvements that significantly enhanced the platform’s performance. Their collaborative approach and technical expertise were key to the project’s success.

Are there any areas for improvement or something Brights could have done differently?

Overall, the experience was outstanding.

BACKGROUND

Please describe your company and position.

I am the CEO of BiLingoPlus LSP

Describe what your company does in a single sentence.

BiLingoPlus is an international translation and localization company dedicated to overcoming cultural barriers that grow business in the global market

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Аutomate the estimation of translation costs
• Create a system that could automatically select the most qualified translators for each project based on their skills and expertise
• Integrate with CAT tools to enhance the overall efficiency of our translation process

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Brights were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brights developed an AI-powered cost estimation system to estimate translation costs accurately and quickly. This system integrated seamlessly with our existing workflows, providing precise cost estimates and saving significant time. Their team implemented an advanced system that automatically selects the most qualified translators for each project. 
This system uses AI algorithms to match projects with translators based on their proficiency, expertise, and past performance, ensuring high-quality translations. Brights integrated our processes with industry-standard Computer-Assisted Translation (CAT) tools to enhance translation efficiency. This integration improved the consistency and speed of our translation projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant reduction in the time needed to generate cost estimates which also became a great tool for our acquisition channels. The automated system for selecting translators accurately matched the best translators to each project, leading to higher quality translations with fewer revisions. 
The integration with CAT tools made our translation process faster and more consistent, which greatly improved our overall turnaround times. Automation of many manual tasks allowed our team to focus more on strategic work, boosting our productivity. Within the first month, most of our team members were using the new systems regularly, and the feedback was overwhelmingly positive, praising the ease of use and efficiency improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brights demonstrated a highly systematic approach to project management. They used various communication tools, such as Slack, Google Meet, and JIRA, to keep us in constant contact and informed about the project's progress. Their project management was efficient and organized, ensuring that all deliverables were provided on time. 
They exceeded my expectations by promptly responding to our inquiries and resolving any issues that arose. I never had to wait more than 24 hours for a response, which made the collaboration smooth and stress-free. Their proactive communication and dedication to meeting our needs were truly impressive.

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Brights is their overall approach. The team is friendly and professional, always delivering top-notch solutions. They go above and beyond by offering valuable advice and guidance to ensure the best results. Their passion, experience, personalized touch, and strong work ethic make them a go-to partner for us. Plus, they produced incredibly reliable code, showcasing their technical strength and commitment to quality.

Are there any areas for improvement or something Brights could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Marketingmanager of Spendbase

Describe what your company does in a single sentence.

The ultimate solution for tracking, optimizing, and reducing software costs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• We hired Brights to improve the tool's functionality, expanding it with additional report generation features.

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a specific idea that we wanted to implement. Our cooperation included the development of a comprehensive system of analytical reports and dashboards. These reports might provide maximum flexibility and customization, as well as, show real-time spending, help forecast costs, segment users, and even create analytics in the form of heat maps.

All of these activities are aimed at creating an effective analytics system that provides users with information to make informed decisions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most important measures of success for the Brights team is how users react to our updates with these reports. And as long as we see positive feedback and increased user satisfaction, we consider this cooperation effective.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We mainly kept in touch via Google Meet, email, and Slack.

The Brights team was in constant communication with us and responded to our requests and improvements quite quickly and professionally. They held weekly meetings to provide us with updates on the progress of the tasks. 

Communication was transparent and open, which allowed them to complete the project on time. 

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Brights team is about professionalism and commitment, which they have demonstrated from the beginning. The strength of the company is having a very talented team, which allows them to offer a wide range of skills, adapting them to specific needs. 

I was impressed with their open communication and responsible approach to work. They were constantly in touch and worked hard to solve problems if they arose. 

Are there any areas for improvement or something Brights could have done differently?

They were easy to work with, so we were pleased with the results.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of ZephyrTech Solutions

Describe what your company does in a single sentence.

We are a cutting-edge technology firm dedicated to revolutionizing the way businesses operate. Specializing in innovative software development, artificial intelligence, and data analytics, we empower our clients to stay ahead in a rapidly evolving digital landscape. With a team of visionary engineers and strategists, we craft bespoke solutions tailored to each client's unique needs, ensuring seamless integration and measurable results. At ZephyrTech, we don't just adapt to change – we drive it.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?
We hired Brights to achieve specific goals: develop a user-friendly mobile app, optimize our website for better performance and SEO, and enhance cybersecurity measures to protect our assets and customer data.

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Brights includes: Developing a user-friendly mobile app for iOS and Android. Optimizing website performance and user experience. Enhancing SEO strategies for improved visibility. Implementing cybersecurity measures for data protection. Key deliverables: Fully functional mobile app Optimized website Improved SEO ranking Enhanced cybersecurity measures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from the project with Brights include: Increased mobile app downloads and usage. Improved website metrics such as page speed and bounce rate. Higher search engine ranking and increased organic traffic. Decreased security threats and successful prevention of breaches. These outcomes demonstrate significant progress and success in meeting our project objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brights demonstrated exemplary project management throughout our collaboration. They consistently delivered items on time, meeting milestones and deadlines as outlined in the project plan. Their proactive approach and effective communication ensured that any issues or concerns were promptly addressed, minimizing delays and keeping the project on track. 
In terms of responsiveness, Brights was highly attentive to our needs and requirements. They maintained open lines of communication, regularly providing updates on project progress and promptly addressing any questions or requests for clarification. Their willingness to accommodate changes and adapt to evolving priorities contributed to a smooth and efficient project execution. 
Overall, Brights' project management approach was characterized by professionalism, reliability, and responsiveness, making them a valuable partner in achieving our project goals.

What was your primary form of communication with Brights?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about Brights was their ability to consistently deliver high-quality results while maintaining a strong focus on client satisfaction. Their commitment to understanding our specific needs and tailoring solutions accordingly set them apart. 
Additionally, their proactive approach to problem-solving and willingness to go above and beyond expectations showcased their dedication to excellence. Overall, Brights' combination of technical expertise, effective communication, and customer-centric approach made them a truly standout partner in our project.

Are there any areas for improvement or something Brights could have done differently?

Certainly! Brights impressed us in numerous ways throughout our collaboration. Their technical expertise, combined with their commitment to understanding our needs, resulted in the delivery of high-quality solutions tailored to our requirements. We particularly appreciated their proactive approach to problem-solving, which ensured that any challenges were swiftly addressed, keeping the project on track. 
Moreover, their clear communication and responsiveness made us feel supported and informed every step of the way. Overall, Brights' dedication to excellence and client satisfaction made them a standout partner, and we look forward to the opportunity to work with them again in the future.

BACKGROUND

Please describe your company and position.

I am the Project/product manager

Describe what your company does in a single sentence.

We are online store of face, hair and body care cosmetics in Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Create a quick and convenient to buy beauty products website
• Create a flexible CMS for managing different process inside
• Create a Telegram bot as an additional product - tool for notifying our users and support

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brights were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oh, there was a lot of work. The hardest ones were the next: 

1. to make a convenient filtering according to various parameters for catalog (about 3,000 products with various options); 
2. to make the client's own account with the possibility of viewing all the entered order's details, including order receipt and tracking order status
3. to create the application form for getting recommendations about individual beauty care; display the prepared "beauty routine" by specialistes
4. to connect various payment methods (Payment by card/Google Pay/Apple Pay/payment in installments from different banks) 
5. to make convenient functionality for creating visually beautiful and interesting articles on our online-magazine; 
6. full orders and products synchronization between the site and the stock system; 
7. make a very developed and flexible CMS, which includes a lot of automation for working with products, orders, and packing orders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• successful launch before Black Friday
• low % of critical bugs, it was good tested before launching 
• good indicators of website optimization on google page speed - even in sharp increases in traffic 
• the site works stable 
• we're growing - orders, clients, profits;)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

To make a great, flexible and convenient e-commerce - is a really difficult work. A lot of team's calls, discussions, changes, challenges. Sure, not everything goes perfect from both sides while you are building such platform but these guys are very responsible. They are always open to discuss, admit mistakes, help, join the best specialists to the team, to make our wishes real. We are completely satisfied with the management We're still working and creating new and new parts for the website.☺️

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were always open to discussing all our crazy ideas. We have never yet received “this is impossible”, we always find options to implement your ideas.

Are there any areas for improvement or something Brights could have done differently?

not sure if I know what to recommend:)

BACKGROUND

Please describe your company and your position there.

Managing Partner at DIEVO agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We needed development for a website for integration of the services.

What were your goals for this project?

Our goal was to develop a user friendly & concise website for ordering goods. It's called Baby.huggies.

SOLUTION

How did you select this vendor?

By recommendations

Describe the project and the services they provided in detail.

Brights provided development work. Аt the end of the project provided technical support.

What was the team composition?

Two backend developers, one front-end developers, QA specialist, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Customers were satisfied with the website, as the user could easily find and order the right product.

How was project management arranged and how effective was it?

Project management was very good. Their team regularly complied with well ahead of time. Showed quick response to unexpected questions. We communicated exclusively with Skype, email. The team has also shown a great work.

What did you find most impressive about this company?

All tasks were closed on time. They are open to sharing ideas and discussing alternative solutions.

Are there any areas for improvement?

Completely satisfied with the work.