Brainvire Infotech Inc

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Drift, an Indian scooter rental company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We needed someone to develop our iOS and Android applications to enable users to rent scooters. Brainvire Infotech Inc is especially design-focused, which is the most critical aspect for the success of a new platform with a new app.

SOLUTION

What was the scope of their involvement?

They developed our iOS and Android applications.

Before starting development, we iterated on the design thoroughly. We didn’t talk about development until my co-founders and I were happy with how the platform looked and felt for the consumer. We did some consumer research and showed the design to a few people and gathered their feedback, and Brainvire Infotech Inc was supportive and made edits and workflow changes based on the feedback we received from our potential customers. Once the design was finalized, we started our deep dive into development. We were able to do the iOS and Android applications in parallel.

We wanted to have minimum friction for new users to be onboarded onto the platform. We focused on the fluency of the registration, the login, and sign-up screens. We were able to achieve that by using a simple one-time passcode registration, which is common in India. 

The next challenge was to have the integration with the hardware. They were able to hit the ground running and connect with our hardware scooters and show their GPS location and movement on the app. 

They integrated Stripe for credit card processing. We also had a coupon integration so our early users could get discounts off the first few rides on the platform.

In addition to that, we also worked on a landing page for our platform, which is going to be on the website. Users can come and learn about our service and sign up for notifications.

What is the team composition?

My main point of contact was a lead business analyst. We had project managers who led the development from an execution perspective. We interfaced with a lot of different people on the team. 

How did you come to work with Brainvire Infotech Inc?

We did extensive research on Google, Clutch, and other review websites. We spent 4–5 weeks to find the right team using a methodical approach. We sent out RFPs to about 15 companies including Brainvire Infotech Inc. We shortlisted the top five companies based on their professionalism, pricing, and scoping of the project and interviewed their business development folks. We decided on two companies in the end and then chose Brainvire Infotech Inc. One of the major reasons we decided to go with them is because their CEO personally reached out to us to understand our project, to optimize our code, and to give background about his company and the kind of projects they had done before. That gave us a lot of confidence in them.

How much have you invested with them?

We spent $25,000. 

What is the status of this engagement?

We worked together from February until November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The way we designed and executed the onboarding process felt remarkably smooth, and we were happy with that. Their work with the hardware integration and implementation of the payment system was also fluent and smooth.

How did Brainvire Infotech Inc perform from a project management standpoint?

We received nothing but professional interactions from the team during the course of the project. There was a common project manager who was overseeing both projects. They were able to share learnings and insights across teams. Having this structure with the project manager was certainly useful. 

Any feedback that I gave to the project manager spilled down to both teams. The teams integrated my feedback into the app by the next week. It was fast turnaround time. We had weekly meetings with the project manager to monitor the progress and for me to give feedback on a weekly basis. We got quite close to what my expectations were.

They use an Excel sheet to track all the tasks that they outline during the scope of work. Then, they use that document to track if tasks are completed, partially completed, not done, or waiting for review. Every week, as they work on tasks, they update the spreadsheet and email it to me so I’m aware of their progress. On the backend, they also use a ticketing system where I could log bugs and any feedback I had on the status of the project.

There were four milestones. We paid 25% of the total amount at each milestone. I suggested adding a few milestones and dividing the payments up more, and they were flexible and modified the payment structure. Once they completed a milestone, they notified me and collected my feedback. Once both parties were in consensus that the milestone had been achieved, I made the payment.

What did you find most impressive about them?

They were able to pull in appropriate resources to fulfill the requirements of the projects. I thought Brainvire Infotech Inc was only a development company, but they assisted me with design as well, which was great. They are a single vendor for the whole project so I don’t have to go anywhere else.

Do you have any advice for potential customers?

Be thorough and design your scope of work with the Brainvire Infotech Inc team intricately. At the beginning of the project, know all the tasks that need to be completed so that you have a good estimate of the time that’s required and the cost estimate.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a live journaling app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We came up with an idea for an app and needed a company to help us develop it.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech Inc developed our application for iOS and Android. The app is a journaling platform that allows users to upload photos and videos. It can also track location data to passively record where users go. It will then notify users when they visit a new area or revisit an area they’ve been into in the past month or year. We’ve included social media features as well.

We provided Brainvire Infotech Inc a general idea of what we wanted, as well as a logo and basic concept art. They turned that into a full scope and built it out.

What is the team composition?

We worked with Maharshi (Lead Business Analyst, Brainvire Infotech Inc) at first and then with two other team members. We’ve also interfaced with Chintan (President/CEO, Brainvire Infotech Inc) quite a bit.

How did you come to work with Brainvire Infotech Inc?

One of our partners had worked with their team on a web-based platform and recommended them to us. We reached out to Brainvire Infotech Inc, and they returned with a proposal that we accepted.

How much have you invested with them?

We’ve spent $150,000 so far.

What is the status of this engagement?

We started working together in May 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is ready to launch. We’ve had friends and family test it and give us feedback. Brainvire Infotech Inc continues to make improvements and bug fixes as needed. They’ve exceeded our expectations, and we look forward to future development projects with their team.

How did Brainvire Infotech Inc perform from a project management standpoint?

Their team accommodates our time zone differences and works hard to make themselves available during our workday. We appreciate their diligence and flexibility in this area. They also responded to issues right away; they fix bugs as soon as we point them out and have even made design changes in the middle of our project. We communicate via phone, email, Skype, and Google Docs. They’ve also visited our offices four times, which we’ve greatly appreciated.

What did you find most impressive about them?

We’d never developed an app before. The team was incredibly patient with us when we lacked direction and asked for design changes a few times. They also went above and beyond to deliver the best app possible for our users. We couldn’t be happier with our partnership.

Are there any areas they could improve?

Brainvire Infotech Inc could walk us through more of the app-building process. However, we’re otherwise thrilled with their work.

Do you have any advice for potential customers?

Make your vision and needs as clearly as possible. Learn about the app-building process beforehand so you know what to expect.

BACKGROUND

Introduce your business and what you do there.

I’m the president and owner of ATS Associates. We’re a company that provides computer software and hardware solutions to private companies as well as federal, state, and local government companies. We offer a full hardware and software solution to our customers and are certified as a HUBZone for the federal government.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We were looking to outsource e-commerce development for our tech company.

SOLUTION

What was the scope of their involvement?

They’ve worked with our clients to set up e-commerce and CRM solutions. We had a client that was having some struggles getting their e-commerce business going. Brainvire came in and provided them with unique options for moving forward, using Magento for the solution.

What is the team composition?

Chintan (CEO, Brainvire Infotech Inc) and Maharshi (Lead Business Analyst, Brainvire Infotech Inc) were two of the people we worked with. Maharshi was the project manager for most of the work.

How did you come to work with Brainvire Infotech Inc?

We’d done our research on e-commerce companies and found that Brainvire had done extensive work for other companies, from whom we got references. We felt they were the best fit for us, so reached out and went from there. We knew how good they would be in terms of the ERP e-commerce space.

How much have you invested in them?

We have invested between $400,000–$500,000.

What is the status of this engagement?

We started working with them in October 2015 and are still working together on different projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work is extremely high quality. Our clients have been very happy with it and have actually referred others to Brainvire as well. The team always responded right away to any small things that came up and took care of them.

How did Brainvire Infotech Inc perform from a project management standpoint?

They’ve been excellent. Their commitment to working with our clients meant they were very helpful. It was very easy to communicate with our project manager—he responded to any issues our clients had and got his team to do what was needed.

We mostly communicated through phone and email. We had daily calls and smaller tasks were handled over the phone.

What did you find most impressive about them?

The quality of their work and the customer service they offer is the most impressive, in terms of their commitment to quality. If something wasn’t right, or if there was something a client didn’t like, they spent their time focusing on that and getting that fixed to the satisfaction of the customer.

Are there any areas they could improve?

No, there’s nothing I can think of that they could have worked on.

Do you have any advice for potential customers?

Be upfront about your needs. They’re working for their customers. If there are any problems, talk directly to the project manager as it’s the best way to get things done.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Titan Exclusive, an online marketing company that provides advertisers with leads on their websites, through form submits, or just clicks to their sites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We needed a partner to develop some software, websites, and web pages.

SOLUTION

What was the scope of their involvement?

One of the first projects they worked on was building software to clean computers. It also connected to a browser add-on. I then had them work on a list management software, which integrated with an API database to append certain details (e.g. gender) to any lists we upload. Beyond software, Brainvire Infotech Inc has worked on numerous sites, the biggest being an e-commerce skin cream site.

What is the team composition?

We have one main point of contact but then work with specific individuals for different jobs.

How did you come to work with Brainvire Infotech Inc?

I found them online, and they had a good web presence. They seemed knowledgeable about what we wanted to develop, so we hired them.

How much have you invested with them?

We’ve spent over $200,000.

What is the status of this engagement?

We’ve been partners since September 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They keep our websites updated and are always quick to solve any issues or problems. The software programs also do exactly what we want. Brainvire Infotech Inc consistently goes above and beyond our expectations.

How did Brainvire Infotech Inc perform from a project management standpoint?

They have great communication, making sure that everyone knows what’s being worked on. They send out clear project outlines and phases, and we mainly communicate via Skype and email.

What did you find most impressive about them?

Whenever we give them a project, they thoroughly vet it and provide a clear outline of project needs. We’ll review objectives together, and then they’ll implement exactly what I want. The entire team is extremely professional.

Are there any areas they could improve?

Because they’re overseas, the time difference can sometimes be a problem. However, they have stayed after hours, when needed.

Do you have any advice for future clients of theirs?

Have a clear idea of what you want so that they can easily understand what the project entails. The clearer you are, the better service they’ll provide.

BACKGROUND

Please describe your company and your position there.

I work for Bahri & Mazroei Technical Systems Co. (BMTS), a solutions provider for extra low voltage systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc?

We needed a customized timesheet plugin for our customer relationship management (CRM) platform.

What were your goals for this project?

We wanted a timesheet that would track our technical team’s working hours.

SOLUTION

How did you select this vendor?

We were impressed by their expertise in CRM and add-on solutions.

Describe the project and the services they provided in detail.

They implemented our CRM platform and the timesheet add-on, customized to meet our business requirements and integrated with SAP ERP.

What was the team composition?

We worked with five people on the project team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We expect the new CRM and timesheet add-on to improve cost analysis so that we can better manage our projects and resources.

How was project management arranged and how effective was it?

The process flowed smoothly and their organization was highly effective.

What did you find most impressive about this company?

They offered expertise in various areas to meet any business requirement.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a company that focuses on the immigration process. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We hired Brainvire Infotech Inc to help us create a web application and mobile apps for Android and iOS.

SOLUTION

What was the scope of their involvement?

During our engagement, we worked with Brainvire Infotech Inc to develop a mobile app for iOS and Android and a web application. Our application captures data based on users’ biometrics. We needed to design it to be user-friendly, so any person that needs to would be able to use it.

During our engagement, we worked with Brainvire Infotech Inc to develop a mobile app for iOS and Android and a web application. I prepared the wireframes and mockups to show them how I wanted it to look and feel. Based on the materials I sent them, Brainvire Infotech Inc developed the product for all three platforms.

What is the team composition? 

The two people we worked with from Brainvire Infotech Inc have been a great help to us throughout the project.

How did you come to work with Brainvire Infotech Inc?

I read reviews of Brainvire Infotech Inc on Clutch and was quite interested in engaging them. As it turned out in our experience working together, their work was really good.

How much have you invested with them?

We’ve spent between $50,000–$199,999.

What is the status of this engagement?

We worked together from September–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brainvire Infotech Inc delivered even more than I expected. They understood exactly what I was looking for.

How did Brainvire Infotech Inc perform from a project management standpoint?

Brainvire Infotech Inc has great communication skills. They give us their input and always tell me if something isn’t a good idea. 

Regarding technology, we usually use Skype and GoToMeeting. If something urgent comes up, I visit their office so we can discuss it in person.  The team even delivered before the deadlines we set.

What did you find most impressive about them?

Brainvire Infotech Inc definitely knows what they’re doing and understands what their customers want. As a one-stop shop, they have a solution for everything. 

Are there any areas they could improve?

It would be nice if they could assign one specific person to do the entire process.

Do you have any advice for potential customers?

Don’t think twice about working with Brainvire Infotech. They aren’t too expensive, which has been great for us as a startup. I encourage future clients to go for it and hire them. They will get the work done.

BACKGROUND

Introduce your business and what you do there.

I’m an IT manager for an electronics retailer. I handle the e-commerce and application components of our company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We needed someone to take over and provide support for our e-commerce website. We also required help with mobile development.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech Inc has helped us bring new functionalities to the e-commerce website, which uses Magento 2.2. They’ve added flash deals, new and trendy items, product launches, banner settings, and a customization feature. We’ve shared wireframes with them. They’ve also done multiple native iOS and Android development projects for us.

How did you come to work with Brainvire Infotech Inc?

I chose them because of their excellent resources, extensive experience, and diverse team. They have offices in multiple locations for immediate support.

What is the status of this engagement?

We started working with Brainvire Infotech Inc in March 2018, and the engagement is ongoing. While we don’t have any new development projects at this time, they continue to provide support. If things go well, we’ll start new projects in 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brainvire Infotech Inc made a smooth transition, with no hiccups at all. We’re pleased with the work done by their team, and they’ve given us ideas for improving customer experience and enhancing our site. For example, Brainvire Infotech Inc added a flash deals feature to the site that was critical for us. We’d had some compatibility issues with it in the past, but the team managed to deliver a working version.

How did Brainvire Infotech Inc perform from a project management standpoint?

Brainvire Infotech Inc follows an agile model, and they make sure they deliver on time. They have a good tracking mechanism and use Jira to monitor any defects or issues.

What did you find most impressive about them?

Their resources are the best. They’re a strong and committed team.

Are there any areas they could improve?

They're in India, so we’d love it if they had a team in Dubai that we could interact with directly.

Do you have any advice for future clients of theirs?

Make sure that Brainvire Infotech Inc has a contact person on their side so that they can sort out any issues.

BACKGROUND

Introduce your business and what you do there.

I am a co-founder and the CEO of a social media and journaling application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech?

We contracted with Brainvire Infotech to design and develop our mobile application and complementary website.

SOLUTION

What was the scope of their involvement?

We relied on Brainvire Infotech to lead the build of our social media and journaling mobile app. The website they created serves as a billboard of sorts for the mobile application, which is available on iOS and Android. The app, which is integrated with Facebook and Instagram, allows users to chronicle meaningful or trivial life events and store them as memories to view in the future.

What is the team composition?

I’ve worked with the CEO, the head of custom solutions, and a full development team.

How did you come to work with Brainvire Infotech?

I was familiar with their work after attending conferences where they were featured. They have a reputation as a strong and affordable India-based tech company. I have developed a friendly relationship with the CEO over time, so decided on his company when this project arose.

How much have you invested with them?

We spent about $150,000, but that total was split into several payments because we worked in sprints.

What is the status of this engagement?

Our engagement lasted from April–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have launched the app, but we’re still conducting some last-minute fixes. Still, I’m satisfied with how the app turned out. We’re already discussing future iterations. The design is visually impressive, and the technical quality is strong. This was an extensive process that saw us make several scope changes. Brainvire Infotech was flexible and patient because they believe in building a successful product.

How did Brainvire Infotech perform from a project management standpoint?

I was always updated regarding their progress. We communicated well through Jira, Skype, and email.

What did you find most impressive about them?

There was never a technical element that they weren’t able to accomplish. They’re so advanced technologically that they always seemed to find the right answers. Their greatest strength is taking ideas and using their skill set to bring them to life.

Are there any areas they could improve?

I preferred to be responsible for the written content within the app, but having their team start that process is helpful. They have room to grow, however, in their written English. I had to clean up some grammatical errors. Having a more experienced English speaker on their staff would mitigate that problem.

Do you have any advice for potential customers?

Their team told me how appreciative they were of how involved I was in the development process. They sometimes have clients that assign the work and don’t respond to communication. I’d recommend being an active participant in the building process.

BACKGROUND

Introduce your business and what you do there.

I’m the former CEO and current COO of Surfmii Promotions. We’re developing a platform that connects direct consumers with marketing vendors and agencies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech?

We wanted to provide a business directory that offered information on vendors and some insight regarding their offerings and skillsets. We needed a partner to provide consulting and development services throughout the building process.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech built our digital business directory, allowing users to search using geolocation, keywords, or names. They’re provided with a corresponding results page that lists available B2B or B2C agencies. For the development, we used open-source PHP solutions, including the WordPress CMS.

What is the team composition?

They assigned an account manager, who was my main contact, but I was free to interact with the rest of their team as well. I don’t have an exact number, but I estimate there were around 10–12 developers and other resources involved in the background.

How did you come to work with Brainvire Infotech?

In one of our many Google searches, we came across their website and reached out. We really liked their initial approach and consulting style, so we decided to partner with them.

How much have you invested with them?

We spent around 45 lakhs (4.5 million INR or $60,615 USD).

What is the status of this engagement?

The project lasted from January–May 2018, but we first spoke with their team in December 2017. As a startup, we’ll be adding more functionalities in the future, so I plan to maintain a strong relationship with their team.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The experience was amazing. Initially, we only had a basic idea, so Brainvire Infotech was instrumental in helping us conceptualize our product. They developed our idea, and the results are promising so far. They really delivered—using cutting-edge technologies and working seamlessly with my team.

How did Brainvire Infotech perform from a project management standpoint?

I’m not sure how they managed the project on their end, but they usually delivered work before their estimated completion date. In that sense, it was a perfect collaboration.

What did you find most impressive about them?

I appreciated their approach to consulting and their command of technology.

Are there any areas they could improve?

I can’t think of anything in terms of their work, but getting a discount would’ve been great.

Any advice for potential customers?

Clients should provide a lot of details and also ask for information from their end as well. Transparency guarantees positive results.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO at Century Cement, a cement manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We needed to improve our digital footprint.

SOLUTION

What was the scope of their involvement?

We were developing an application based around loyalty. We have dealers as our business and trading partners and wanted to create a club program for them. Brainvire Infotech Inc developed the web portal using Java and Spring. On the frontend, they used HTML5 with AngularJS.

What is the team composition?

There were around four developers.

How did you come to work with Brainvire Infotech Inc?

They were referred to us by a customer. They came with a very good skill set in terms of web development and had a good handle on the latest technologies.

How much have you invested with them?

We spent 10–15 lakhs (approximately $14,000–$20,000 USD).

What is the status of this engagement?

We worked together from March–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality is good. We’ve not gone live yet, so I can't comment further.

How did Brainvire Infotech Inc perform from a project management standpoint?

They need to improve in terms of project management.

What did you find most impressive about them?

They understand web technology. It's come out well, and they worked within the scope.

Are there any areas they could improve?

They could be more flexible with the client’s needs. It would put them in a better position to acquire more customers.

Do you have any advice for potential customers?

Define your scope.