BrainSpate

BACKGROUND

Please describe your company and position.

I am the Co-Founder of an e-commerce company

Describe what your company does in a single sentence.

We are a woman-owned business offering nationwide shipping of custom products through our website and Etsy, with a skilled design team ready to bring your ideas to life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BrainSpate to accomplish?

• eCommerce Website Maintenance & Development

SOLUTION

How did you find BrainSpate?

Online Search

Why did you select BrainSpate over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from BrainSpate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Regular Updates: Ensured timely updates for plugins, themes, and the platform for optimal performance.
• Performance Optimization: Improved site speed and overall performance by optimizing code, images, and server settings.
• Security Monitoring: Monitored and implemented security measures to protect the website from threats and vulnerabilities.
• Bug Fixes: Resolved technical issues, bugs, and errors to ensure smooth functionality.
• Backup Management: Performed regular backups of website data to prevent data loss.
• Content Updates: Assisted with updating and managing product listings, descriptions, and visual content.
• SEO Monitoring: Reviewed and updated on-page SEO elements to maintain or improve search engine rankings.
  Key Deliverables:
• Weekly reports on website performance and maintenance tasks.
• Timely implementation of security patches and updates.
• Improved site speed and user experience.
• Bug-free and fully functional e-commerce website.
• Regular data backups and content management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in:

• A 25% improvement in site speed
• Reduced downtime
• Enhanced security
• A 15% increase in overall website traffic
• Improved user experience
• Regular updates and bug fixes also contributed to seamless functionality and higher customer satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Brainspate's project management was highly efficient, consistently delivering tasks on time with clear communication. 
• They were responsive to my needs, quickly addressing any issues or requests that arose during the project.

What was your primary form of communication with BrainSpate?

Virtual Meeting

What did you find most impressive or unique about this company?

• Brainspate's proactive approach to e-commerce maintenance, ensuring everything was updated and optimized before any issues arose is heir main key point. 
• BrainSpate's attention to detail, combined with timely communication, have made the process seamless. 
• Their ability to handle both technical and creative tasks effectively was highly impressive.

Are there any areas for improvement or something BrainSpate could have done differently?

While Brainspate provided excellent maintenance services, there could be improvement in response times during peak hours for urgent issues.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of an engineering company

Describe what your company does in a single sentence.

We are a company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BrainSpate to accomplish?

• We hired BrainSpate to develop an inventory management software for our internal use.
• We do require some on-going support to enhance security of our system.
• We want to hire good resources who help us to keep our system running smoothly.

SOLUTION

How did you find BrainSpate?

Online Search

Why did you select BrainSpate over others?

• Pricing fit our budget
• Good value for cost

How many teammates from BrainSpate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a detailed analysis of our existing inventory management system, and accordingly need to develop a new with higher security and ultimately help us to increase our overall productivity to manage things. Key deliverables include secure and fully functional inventory management system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

BrainSpate team successfully delivered a fully functional inventory management software on time. Also we hired team for constant support, which ultimately helps us to keep our system work with high performance. Our team get benefit from the system they delivered to us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They completed every milestone with defined timeline. Also there project management was way better then I had experience with other companies. Their response rate is quick despite locating with other time zone. All my queries responded with utmost priority.

What was your primary form of communication with BrainSpate?

Virtual Meeting

What did you find most impressive or unique about this company?

They really understand our requirements and always deliver on time. What stands out the most is the design and user experience of the system they provide. It's super impressive.

Are there any areas for improvement or something BrainSpate could have done differently?

No, our experience with the team is overall good.

BACKGROUND

Please describe your company and position.

I am the HR Manager of a human resources company

Describe what your company does in a single sentence.

Recruitment agency dedicated to connecting talented professionals with top-tier companies to meet their mutual goals and aspirations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BrainSpate to accomplish?

• The primary goal of hiring BrainSpate is to augment our current data analytics framework, enabling a more robust and comprehensive understanding of the vast amount of data we generate.
• By improving our data analysis capabilities, we aim to enhance our strategic decision-making processes, fostering more informed and effective decisions based on tangible data insights.
• With improved data analysis capabilities, we expect to gain a competitive edge in our industry by utilizing data-driven strategies to optimize our operations, product offerings, and customer engagement.

SOLUTION

How did you find BrainSpate?

Online Search

Why did you select BrainSpate over others?

Pricing fit our budget

How many teammates from BrainSpate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Assessing and upgrading our existing data analytics infrastructure. 
2. Training our team on using the new analytics tools and techniques. 
3. Providing continuous improvements and maintenance to the system. 

Key deliverables include: 

1. A report on current analytics capabilities and required improvements.
2. An enhanced data analytics framework and its user guide. 
3. Training program details and reports on continuous system updates. 
4. A final project report detailing improvements and future roadmap.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased Efficiency: A significant reduction in the time taken to process and analyze data, showcasing enhanced efficiency of the new system. 
2. Improved Decision-Making: An increase in data-driven strategic decisions, demonstrating the effective use of the new data analytics framework.
3. Upskilling Staff: A measurable increase in staff competency in data analytics, indicated by pre and post-training assessments.
4. Data Utilization: More comprehensive use of available data, as evidenced by an increased number of reports generated and data-driven initiatives undertaken. 
5. Positive ROI: A demonstrable return on investment through cost savings or increased revenues directly attributable to insights derived from the new data analytics system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BrainSpate's project management was impressive. They maintained a structured and organized approach, consistently delivering items within the agreed timeframes. Their team was highly responsive to our needs, regularly checking in to provide updates, and readily adapting to our feedback and any changes in requirements. Their ability to maintain this level of efficiency and responsiveness significantly contributed to the successful execution of the project.

What was your primary form of communication with BrainSpate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with BrainSpate's advanced technical expertise and genuine understanding of our business needs. Their ability to translate complex data into actionable insights and their willingness to tailor their approach to our specific requirements truly set them apart. This coupled with their commitment to meet deadlines and proactive communication made our collaboration highly effective and productive.

Are there any areas for improvement or something BrainSpate could have done differently?

Their post-implementation support could be more structured, providing a clearer pathway for troubleshooting and ongoing optimization.

BACKGROUND

Please describe your company and position.

I am the IT Consultant of an IT consulting company.

Describe what your company does in a single sentence.

IT Consulting for different usecases.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BrainSpate to accomplish?

• Vouchers for WooCommerce

SOLUTION

How did you find BrainSpate?

Online Search

Why did you select BrainSpate over others?

Referred to me

How many teammates from BrainSpate were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We have used the Plugins for word press/WooCommerce

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It was very successfull and we got a awesome support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

requests got respondet verry fast.

What was your primary form of communication with BrainSpate?

Email or Messaging App

What did you find most impressive or unique about this company?

Their awesome and fast reply times for support requests are remarkable.

Are there any areas for improvement or something BrainSpate could have done differently?

we where verry happy.

BACKGROUND

Please describe your company and position.

I am the CEO of an ecommerce company 

Describe what your company does in a single sentence.

We specialize in high-quality EMF shielding clothing and accessories designed to protect individuals from electromagnetic radiation exposure

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BrainSpate to accomplish?

• Improve the overall UI UX status
• Optimize for CRO by redesigning product pages and checkout
• Implement hover over effects and pop-ups

SOLUTION

How did you find BrainSpate?

Online Search

Why did you select BrainSpate over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from BrainSpate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BrainSpate initially conducted a complete UI/UX audit and did several changes:

• Changed the product page design to improve clarity and user flow.
• Added hover-over effects on product listings for a more interactive experience.
• Developed a pop-up teaser in the sidebar to promote social media engagement and discount offers.
• Optimized website speed and improved performance on mobile devices

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

BrainSpate’s team handled the project very well. Since the project has begun, we have seen positive outcomes for our business.

For example:

1. Increased conversion rate by 11.1%
2. Reduced bounce rate by 16%
3. Improved page load speed by 39%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are excellent in communication and deliverables. The team provides regular updates, takes feedback positively and make changes quickly. The responsiveness of the team made the process smooth.

What was your primary form of communication with BrainSpate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their research and analysis is appreciated. With visual changes, they added some excellent functionalities to improve CRO.

Are there any areas for improvement or something BrainSpate could have done differently?

While the project is successful, a more detailed A/B testing would have been helpful to further make the improvements over time.

BACKGROUND

Please describe your company and position.

 I am the Founder & Teacher of an education company 

Describe what your company does in a single sentence.

Credo Courses offer in-depth theological and philosophical courses to help individuals deepen their understanding of Christian faith and apologetics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BrainSpate to accomplish?

• Redesign website to improve overall UX
• Optimize site navigation for easier course discovery
• Enhance mobile responsiveness and load speed

SOLUTION

How did you find BrainSpate?

Online Search

Why did you select BrainSpate over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from BrainSpate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BrainSpate provided a complete site and layout redesign focusing on user experience. Some of the major key deliverables are:

1. A new intuitive website layout and structure
2. Improved navigation for course browsing
3. Mobile responsiveness to optimize performance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After redesign, our site saw a 21% increase in user engagement and 11% improvement in course sign ups. Bounce rate dropped by 14% and mobile traffic grew by 40% due to better responsiveness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BrainSpate is maintaining clear communication throughout the process. They provide regular updates and promptly address any feedback. They delivered all milestones on time and their flexibility in accomodating last minute tweaks are impressive.

What was your primary form of communication with BrainSpate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and commitment to improving UX is great. They didn't just redesign the site but also ensured it aligned with our brand's mission. Their proactive suggestions also added unexpected value.

Are there any areas for improvement or something BrainSpate could have done differently?

While the overall ex is positive, a more detailed post launch support plan would have been helpful. A bit more proactive testing on different devices could've streamlined the final tweaks.

BACKGROUND

Please describe your company and position.

I am the Web Designer of a website design and digital marketing agency.

Describe what your company does in a single sentence.

Web Design and Digital Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BrainSpate to accomplish?

Custom Code for a new feature

SOLUTION

How did you find BrainSpate?

Online Search

Why did you select BrainSpate over others?

High ratings

How many teammates from BrainSpate were assigned to this project?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Have a new feature for an ecommerce website. What I needed was a custom code to generate pdf voucher code for "bought-together products".

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to this new feature, I saved a lot of time in the management of the website and I had an increase of online sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided invaluable support in implementing the new feature on our website, demonstrating exceptional expertise and dedication throughout the process.The deliver was perfectly on time!

What was your primary form of communication with BrainSpate?

Email or Messaging App

What did you find most impressive or unique about this company?

The Company have proven to be highly competent, reliable and professional.

Are there any areas for improvement or something BrainSpate could have done differently?

Not for me