BrainDonors

BACKGROUND

Please describe your company and your position there.

I am a project manager of NG trading and my main focus is organizing all internal processes in order to get online exposure. I am arranging all internal and external communication with our partners

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

We had huge issues with our previous agency regarding the spending. We were not satisfied with the transparency and the results they were bringing.

SOLUTION

How did you select this vendor?

We had good communication with Andrey and his team and received a nice feedback about their company so we decided to reach them out and see whether we have mutual opportunities for work

Describe the scope of their work in detail.

We give them full control of our online activities since the analysis which they made was very explanation. We had a lot of problems with our website and they helped us to rebuild everything and change our strategy, communication, market entry strategy and creatives

What was the team composition?

BrainDonors assigned a project manager for our team. Also, we communicated with their CMO which created the strategy for us. Also they assigned designer, video editor and performance marketing specialist for our project which we communicated mostly with our direct PM

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

So far we have had great communication and results. We will continue to work together since our marketing activities are not over but our overall experience is great.

How effective was the workflow between your team and theirs?

The workflow was smooth. Probably we could do it a bit faster but Andrey showed how complex everything is so all the good things take some time. We trust him and that's why we work together

What did you find most impressive about this company?

It's impressive how they have a lot of experience and explain complicated solutions in a simple way.

Is there any area for improvement or anything that could have been done differently?

There is always area for improvement but so far we have a good experience working together

BACKGROUND

Please describe your company and your position there.

I am a Business Development Manager at Complex Build. Complex Build is a real estate company in the Bulgarian real estate market, specializing in the development of properties for tourist and commercial use.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

We hired BrainDonors as we wanted to change our existing website structure and design. As well as making the business more digitally savvy.

What were your goals for this project?

Our main goals were to : Generate more traffic to our website Create underlying fundamentals for future marketing activities Increase the functionality of our services Gain a better understanding & retention of our customer base

SOLUTION

How did you select BrainDonors?

I had worked closely on previous projects with Andrey, one of the co-founders of BrainDonors. We had managed social media marketing campaigns & performance bidding for mutual clients in the past.

Describe the project in detail.

It was Complex Builds's most important DTP (Transformation project) alongside rebranding. Determining all of the key business functionalities needed Developing strong digital presence in the real estate market in Bulgaria Building an entirely new business website from scratch. Incorporating best practices in both digital marketing & SEO.

What was the team composition?

I was working on behalf of Complex Build alongside few members from BrainDonors. The team was a joint between both internal and external (BrainDonors) members. Overall the team working on this project had 2 developers & a web designer, plus a marketing specialist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within the first month of releasing our website, we noticed a visible difference in the traffic we generated, with an increase of more than 300% of our usual number of visits. Our content engagement KPIs were met, as users started to interact and consume more of our web-content, having increased our avg. time on page per session.

How effective was the workflow between your team and theirs?

We had great synergy between myself and team members from BrainDonors. A lot of mutual understanding and great co-working helped us deliver the project in a timely manner.

What did you find most impressive about this company?

I was really impressed by the knowledge and experience showcased by BrainDonors, both in terms of web development/design and business planning/marketing. They're a young and prosperous agency that knows sophisticated principles within the e-business environment.

Are there any areas for improvement?

Although we were extremely pleased with the work conducted by BrainDonors, there are still some areas of improvement such as: Project management, as we worked on tight deadlines there were some actions that could have been better prioritized.

BACKGROUND

Please describe your company and your position there.

Bulgaria Group is an automotive parts reseller for premium brand such as Mercedes, Porsche, Bentley, BMW, Audi and more. I'm a project manager, responsible for all online activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

We were searching for a company with whom we wanted to expand our digital presence and increase our customers through the pandemic period.

What were your goals for this project?

We wanted to increase the number of leads we achieve on a weekly basis using our new website and paid advertising.

SOLUTION

How did you select BrainDonors?

I heard about Brain Donors through a recommendation from a friend who had good results working with them.

Describe the project in detail.

We created a custom landing page with a unique UX and we integrated all the leads coming up from the web with our internal systems.

What was the team composition?

I worked with both the web and marketing team so I had a project manager associated to communicate with me. A web design and marketing experts from Brain Donors helped me with the technical parts of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had an increase of 90 % of the new leads after the first week of the launch, which resulted in 50 % increase in our monthly revenue.

How effective was the workflow between your team and theirs?

The workflow was pretty smooth and they managed to achieve the necessary goals in the suggested time frame.

What did you find most impressive about this company?

I was impressed with how much research they made for my project to find the weak spots in my project. This showed me that they have a professional work approach.

Are there any areas for improvement?

For our project I did not find anything to improve on.

BACKGROUND

Please describe your company and your position there.

I am the owner of obichamte.bg - a small e-commerce store for gift books that people can personalize.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

I hired Miroslav - BrainDonors' web designer to build a website for my brand that can not only look aesthetically great but can also drive sales. He finished the project in less than a month and I consider the website to be one of the reasons for success of my gift book brand.

Once the website was up and running I wanted to take my sales to the next level so I approached BrainDonors for taking over my advertisement and digital marketing efforts.

What were your goals for this project?

Before handing over the digital marketing part of my business to BrainDonors we set a goal of quadrupling the monthly sales I was already reaching. I was not sure this was realistic but we reached this goal very quickly.

SOLUTION

How did you select BrainDonors?

Miroslav, BrainDonors' web designer, reached out to me when I was looking for somebody to build my website and I was impressed by his portfolio, personal website and attitude towards my requests. As he was later working on my website he mentioned that BrainDonors also offer digital marketing and advertising services.

Describe the scope of their work in detail.

BrainDonors drove sales and brand awareness by creating and managing social media campaigns for my brand. We worked very closely together and discussing every little detail of the work.

I was pleasantly surprised by the attention they were giving me for all the questions and inquiries I had. While at first I was supplying the media for the social media campaigns they took over this part as well and started producing images in-house so they can quickly react to the demands of the ad campaigns.

What was the team composition?

I worked directly with two people from the BrainDonors team - Andrey, who was in charge of the ads and digital marketing and Miroslav, who was in charge of web.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

While BrainDonors were in charge of the ads and digital marketing for my brand my sales rose 400 % compared to previous average monthly sales.

How effective was the workflow between your team and theirs?

We had great communication - they were always available for any requests or questions from my side

What did you find most impressive about this company?

The attention they give to every client they work with. Their professionalism and the knowledge they have to handle everything digital-advertising-related. I worked briefly with a digital marketing agency before and BrainDonors were on a whole other level. Their small team made everything finish faster and more efficiently.

Are there any areas for improvement?

Can't think of any suggestions.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of the company, together with my wife. The company is creating hand-made diaper cakes and baby shower gifts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors, and what were your goals?

We have used the services of Brain Donors in order to develop our website and the web marketing strategy. We were trying to establish and make our brand as popular as possible.

SOLUTION

How did you select BrainDonors and what were the deciding factors?

Brain Donors were recommended to us by a business partner. And the most important deciding factors were the creativity of Andrey Petrov and the team and the willingness to go above and beyond in order to meet and even exceed our expectations. The ideas and strategies that were presented to us by Brain Donors were perfectly matching our ambitions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had constant and continuous meetings that we were constantly keeping our progress together up to date. Brain Donors were able to adapt quickly and be flexible during the process and execute our wishes perfectly. Brain Donors were responsible for the design and build of our website + web marketing strategy. The speed and accuracy of their work was really impressive.

They have developed our website on Word Press, using Woo Commerce and afterwards created and executed our web marketing strategy via Google Ads, Facebook/Instagraam Ads, mail campaigns.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with 2 people from Brain Donors - Andrey Petrov and Miroslav Ivanov.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our website and our web marketing strategy we saw a constant flow of online orders and increase of our web traffic +70%.

Describe their project management style, including communication tools and timelines.

We had regular meetings to keep track of our progress, we were staying contact daily with very clear and upfront communication from Brain Donors.

What did you find most impressive or unique about this company?

The spirit and the creative idea that the team possess were highly impressive.

Are there any areas for improvement?

I would highly recommend the team to make sure that when they inevitably grow to have the as same quality of work and as same operational standard as they had when working with us.

BACKGROUND

Please describe your company and your position there.

I am the Managing Partner and owner of Top Vhod- a service for professional house manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

We needed a new website and Landing Page to fulfil our marketing activities and increase our Lead rate. We wanted more leads which are specifically focused in Sofia area.

What were your goals for this project?

We aimed to increase the online trust and increase the Number of weekly leads that we receive. Our main goal is to increase the online activities and communication

SOLUTION

How did you select BrainDonors?

Brain Donors created several Landing pages as well as redesign of our website. The maintain our Google Ads campaigns as well as several Facebook Campaigns which we activate from time to time to boost even further our leads

Describe the scope of their work in detail.

We started as a brief explanation of our work, Our strong Point, our weak points and how we can be best presented in the digital field. Then we continued with the building of the whole infrastructure to receive traffic. And we finished with ongoing marketing activities in both Facebook and Google.

What was the team composition?

I communicated with Brain Donors' Marketing Lead as well as one of their content specialist. The team composition was simple but efficient

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am very happy with the results and we continue to work with them as we have results that we are happy with.

How effective was the workflow between your team and theirs?

The workflow was easy. We trust them with the tasks as long as it brings us results. And so far, they're able to deliver positive outputs.

What did you find most impressive about this company?

The transparency and the professionalism the have. I had bad experience with previous agencies and those guys really showed impressive workflow, communication and results

Are there any areas for improvement?

I am willing to try more channels and increase further my business. Maybe a little more communication time for us would be good.

BACKGROUND

Please describe your company and your position there.

As owner of the company New Horizons Personal Relocation E.U. I have used the services f Brain Donors. My company is dealing with services in the field of relocation and translations in Carinthia, Austria.

It offers to its customers support for the relocation and migration of qualified personnel and key workers from abroad, partnering with some of the major high tech companies and educational institutions in the region.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

I was looking to achieve improvements of my web page, its design, workflow optimization and digitalization by implementing different functionalities (like e-commerce features, CRM, CMS, online bookings, automated query responce, security improvements etc.) in order to make my web page more user friendly.

What were your goals for this project?

Amongst the main goals were: better und more user friendly vision, easier access, more customers, practical and accessible website, more online appointments, online calender, ordering of services etc.

SOLUTION

How did you select this vendor?

I have consulted a number of companies on this filed and Brain donors impressed me with their innovative approach and the energy they invested into the analysis of my project and into the finding and offering of possible solutions. The pricing is also very reasonable for the offered quality.

Describe the project and the services they provided in detail.

They have renewed my webpage, using the WordPress content management system (CMS) and other functionalities. This lead to following improvements:

• Easy update of page content and images
• Integrate with analytics software to track page and site performance
• Post new content to your company blog The web page security was also substantially improved.

What was the team composition?

The team that worked on my project consisted of Andrey Petrov and Miroslav Ivanov.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The results are visible and i am already getting customer requests thanks to my new web page.

How was project management arranged and how effective was it?

Project management was made by Andrey Petrov, he was available for discussing all my worries and responded to all my additional requests.

What did you find most impressive about this company?

The modern approach and the energy the invested in offering me the best solution for my web page.

Are there any areas for improvement?

I have no suggestions on this field.

BACKGROUND

Please describe your company and your position there.

I'm the owner of the Body Dryer. We manufacture an innovative product for the hospitality industry that is eco friendly and helps save water, by reducing the amount of laundry a hotel has.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

Our main challenge was to develop a new website that will popularise the product, represent us as a brand and a company, and also helps us sell it to the entire world.

What were your goals for this project?

Developing a user friendly, tailor made website that will bring us more international customers, build trust and help us to reach every hotel and spa in the world.

SOLUTION

How did you select this vendor?

Buyer recommendation of my friend. He was very satisfied with the work and results of BrainDonors.

Describe the project and the services they provided in detail.

We went through a six step process. They did a very strong research, then they presented us with the design, we did some revision, after we approved the design concept they started developing it. Once it was ready there were final changes to the overall concept and design, and once everything went live they did speed improvements, SEO and integrations with our CRM system. We are very happy with the final results.

What was the team composition?

I had a contract with their web development leader, with whom i communicate constantly, but also we get assistance from their copywriter and their digital marketer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I'm very happy with the results and would definitely recommend them.

How was project management arranged and how effective was it?

We managed to develop our website on time and with the six step process they had, the communication between both of us was quite optimised and efficient. Everything went as planned.

What did you find most impressive about this company?

They are very organised, competent professionals and extremely friendly. It is a pleasure working with them and their results driven approach won me over instantly.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

GraphicMama is a web design and creative company. We are designing cartoon characters, design bundles, character animator puppets, and more. I am the project team leader who is responsible of the digital presence of GraphicMama.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

We reached BrainDonors for the performance part of digital marketing and more specifically for Facebook Ads, Google Ads, Email marketing, and Pinterest Ads.

What were your goals for this project?

We wanted to boost our revenue advertising shopping cards and increase the retention of our existing database of 100,000+ subscribers.

SOLUTION

How did you select this vendor?

We found Brain Donors as a recommendation of a friend who was extremely satisfied with their service.

Describe the scope of their work in detail.

We had great communication with Brain Donors who manage to achieve their goals and provided a deep data-driven approach. They Helped our team by explaining the core problems and provided a cross channel solution.

What was the team composition?

We had a contact with a project manager with whom we constantly communicate and he manages the ongoing process and splitting the work with their in-house team of 6 people

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It is really a pleasure to work with guys with such an experience. We have tried an agency before but I did not expect results that fast. I end up believing that paid media could bring you results quicker than I thought before

How effective was the workflow between your team and theirs?

The workflow was super easy. We used Trello as a task management tool to keep the project delivered on time and schedule our campaigns, creatives any tasks.

What did you find most impressive about this company?

The speed with which they provide solutions is incredible. All the deep knowledge about the digital marketing and the complex solution they provided. We kept learning from them since day 1

Are there any areas for improvement?

Maybe they need a little bit more staff so that they could manage even more channels at once. They still are doing more than a great job.

BACKGROUND

Please describe your company and your position there.

We're a teeth whitening brand operating as an e-shop. Founded in 2018, it is dedicated to natural ingredients that whiten teeth and gives freshness breath. The company operates globally and sells its products worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainDonors?

We hired them to develop our online store and branding.

What were your goals for this project?

We were interested in a fast, user-friendly, and converting website that is focused on the user experience.

SOLUTION

How did you select this vendor?

We hired Brain Donors through a word of mouth recommendations. 

Describe the project and the services they provided in detail.

In the earliest stages of the project, they provided a six-stage plan that served as a blueprint and roadmap. That resulted in us being able to communicate and manage clearly and in a frictionless manner. 

What was the team composition?

In my role as a project manager, I had a direct link with the owner and CEO of the company. That made me feel like our project was taken care of and attended to.  

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

As a result of the online website being built, we managed to successfully launch our products into the Hungarian online market. Our indicators showed a significant 6% conversion rate as compared to the rest of our markets.

How was project management arranged and how effective was it?

Communication was key. That being timely and precise allowed progress to be occurring at a steady and satisfactory rate. 

What did you find most impressive about this company?

The attention to detail and the rate at which feedback was incorporated back into the final product. That resulted in a website we are truly certain manages to express our companies values. 

Are there any areas for improvement?

Definitely the price was something on the steep end. However, we feel like it was justified.