Bolt PR

BACKGROUND

Please describe your company and position.

 I am the SVP, Marketing of a home services company.

Describe what your company does in a single sentence.

We are a franchisor in the home services space

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bolt PR to accomplish?

• Leverage our franchisee stories to help us create more awareness and by subtle connection, help us increase leads for potential franchise candidates.

SOLUTION

How did you find Bolt PR?

Online Search

Why did you select Bolt PR over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Bolt PR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Crafting pitches for various media outlets and serving as a general thought partner in how to best tell the stories of our brands and the owners behind them locally. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The metric has been quality placements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have a standing meeting and they always send agendas ahead of time, and they keep our projects and placements in an online resource that's easy for me to review at any time, or share with other members of our team. 

What was your primary form of communication with Bolt PR?

Virtual Meeting

What did you find most impressive or unique about this company?

I have the best Account team. They've learned my business and my brands, and serve as strong, strategic partners. 

Are there any areas for improvement or something Bolt PR could have done differently?

We've had some turnover with the team, but they keep leveling up the talent, and my key contact has stayed consistent. So not really a negative for me. 

BACKGROUND

Please describe your company and position.

I am a Department Head at BenQ America

Describe what your company does in a single sentence.

IT products provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bolt PR to accomplish?

• PR Services
• Brand awareness
• Build relations with media editors

SOLUTION

How did you find Bolt PR?

• Referral
• Other

Why did you select Bolt PR over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from Bolt PR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration included media outreach, press release development, SERP support, and the organization of webinars. For events such as CES, Bolt PR managed the full scope of planning—from venue coordination and catering to media invitations and onsite support—helping us drive coverage for new product launches. They also provided structured follow-up through sample tracking and impression reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of key media product coverages secured

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the partnership, Bolt PR delivered professional and dependable support, with a well-organized workflow that aligned with our brand’s communication goals.

What was your primary form of communication with Bolt PR?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I worked with Bolt PR from 2018 to 2024 and appreciated their modern and comprehensive approach to public relations. While many agencies were still focused on traditional media outreach, Bolt PR implemented more direct and effective strategies, such as arranging deskside meetings. These meetings gave our brand the opportunity to demonstrate new products in person to invited media, allowing product strengths to be conveyed clearly while fostering stronger relationships with editors.

A special mention goes to Matalee, my main point of contact at Bolt PR. She was consistently dependable, communicative, and organized—bringing clarity and steady support across every stage of our projects. Her involvement made the collaboration all the more seamless and productive.

She was consistently dependable, communicative, and organized—bringing clarity and steady support across every stage of our projects. Her involvement made the collaboration all the more seamless and productive.

Are there any areas for improvement or something Bolt PR could have done differently?

Their PR strength tends to lie in more general tech media like TechRadar or Tom's Hardware. For more specialized media such as for video or programmers, they'd have limited coverage or influence

BACKGROUND

Please describe your company and position.

I am the CEO of The Osmolality Lab

Describe what your company does in a single sentence.

We are an analytical services and certification company for CPG

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bolt PR to accomplish?

• Create general osmolality awareness to brands/consumers
• Drive recognition of The Osmolality Lab as trusted information source
• Drive CEO Nick Gillitt PhD's recognition as an expert in osmolality relevant industries.

SOLUTION

How did you find Bolt PR?

LinkedIn

Why did you select Bolt PR over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Bolt PR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Chase down and secure media placements and interviews that accomplished the stated goals of bringing osmolality awareness to brands and consumers, postion The Osmolality Lab as an industry expert to osmolality relevant product categories and to position CEO Nick Gillitt as an expert in the field of osmolality measurment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Media placements and interviews.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent, exemplary communications and follow up with key Bolt personel were useful, trackable and efficient. All items were delivered on time, and pivots were eagerly discussed, accepted, and implemented.

What was your primary form of communication with Bolt PR?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The depth of knowledge of the PR landscape, the diligence of communications and the ability to lend expertise to a subject area new to Bolt PR.

Are there any areas for improvement or something Bolt PR could have done differently?

I don't think so, of course when talking about media placements there can always be more but I feel what we got for thr effort put in on all sides was as good as I could have hoped for.

BACKGROUND

Please describe your company and position.

 I am the Account Director of an advertising & marketing company 

Describe what your company does in a single sentence.

We are a full-service advertising agency with clients in the entertainment, amusement, restaurant and event industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bolt PR to accomplish?

• Drive attendance to local Home & Garden Shows

SOLUTION

How did you find Bolt PR?

Online Search

Why did you select Bolt PR over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Bolt PR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Partner with our team to provide light PR support for 3 shows in the form of calendar listings. Provide full support for 2 shows in the form of press coverage and calendar listings. Create and distribute media advisories, press releases and calendar listings. Plus pitching for local and regional media ahead of select shows. Provide a media recap report following each show.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Success was determined by attendance at the events - 4 of our 5 events had increased attendance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bolt PR was very organized and punctual with delivering items per the provided schedule. They were also happy to jump in and help coordinate paid media segments with vendors/speakers.

What was your primary form of communication with Bolt PR?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I am most impressed with their organization and helpfulness throughout the events.

Are there any areas for improvement or something Bolt PR could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Senior Vice President, Resource Development (Retired 2023) of Telamon | TRC

Describe what your company does in a single sentence.

Telamon | TRC provides programs and services for farmworkers and other rural families in 11 states that inspire families to achieve educational success; foundations for a career pathway; financial management skills; and affordable housing of choice.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bolt PR to accomplish?

• To improve organization-wide marketing processes, define core message priorities, and increase brand awareness.

SOLUTION

How did you find Bolt PR?

Previous positive contract work

Why did you select Bolt PR over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bolt PR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Following a rigorous RFP process, we selected Bolt PR to perform a comprehensive brand audit, identify and develop organization-wide core message strategies and brand pillars, and create targeted marketing strategies to increase awareness of Telamon | TRC mission, vision, and how our programs benefit target audiences in 11 states.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Final production and delivery of a first-ever Comprehensive Brand, Brand Pillars, and Core Message Strategies. Successto be measured on: 

1. Improved brand management policies and procedures, 
2. Consistent brand use and representation across 11 states, 
3. Increased awareness measured by increase in new donors and program enrollees.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Bolt PR team quickly established themselves as a valuable and reliable resource for our purposes. Michelle and Laura were strong project leads and kept the trains running on time. We would welcome any opportunity to work with them again.

What was your primary form of communication with Bolt PR?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Bolt PR exuded a company culture of professionalism, subject matter expertise, and inclusiveness. Everyone we encountered were highly competent, eager to assist and problem-solve, results-driven, and warm and encouarging.

Are there any areas for improvement or something Bolt PR could have done differently?

I cannot think of any at the moment. We would welcome an opportunity to work with them again.

BACKGROUND

Please describe your company and position.

 I am the Director of Marketing of a restaurant 

Describe what your company does in a single sentence.

Ours is a breakfast and brunch restaurant franchise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bolt PR to accomplish?

• Link building campaign
• public notoriety
• franchisee support

SOLUTION

How did you find Bolt PR?

Online Search

Why did you select Bolt PR over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Bolt PR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From the start, Bolt PR was tasked with helping us to communicate its founding story, menu innovation, and local market presence to select DMA's throughout the Southwest.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We measured success in terms of secured media placements, the quality of those placements, and ability to support specific markets in their PR endeavors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bolt PR was extremely communicative, collaborative, and willing to assist or lend insight on any matter - be it within the scope of the current campaigns we were running, or otherwise.

What was your primary form of communication with Bolt PR?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found their professionalism and flexibility to shift focus and direction at a moments notice to be the most impressive quality.

Are there any areas for improvement or something Bolt PR could have done differently?

The cost for services was slightly out of line with what our organization was in a position to take on, but that's a matter that stemmed from our team.

BACKGROUND

Please describe your company and position.

I am the Founder of a wellness and fitness company 

Describe what your company does in a single sentence.

Wellness studio franchise specializing in float therapy, contrast therapy, and red light therapy. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bolt PR to accomplish?

• Drive more customers
• Build brand awareness
• Launch our franchise system

SOLUTION

How did you find Bolt PR?

Online Search

Why did you select Bolt PR over others?

• High ratings
• Close to my geographic location

How many teammates from Bolt PR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our scope included local media outreach and local influencer partnerships. 

RESULTS & FEEDBACK

How did your relationship with your partner evolve?

After my initial review, Bolt PR reached out in response to my feedback. While not all of my concerns were addressed, they were able to alleviate one of the issues I had, and for that reason, I’m updating my review.

In what ways can they improve?

While they were able to alleviate one of the issues, there are still significant areas that need improvement, particularly in leadership and communication. These aspects impacted my overall experience, and I hope they take the necessary steps to address them moving forward. I'm updating my review to reflect the partial resolution, but there is still room for growth.

What advice do you have for clients with similar needs to yours?

For businesses like mine, I strongly recommend making sure that deliverables and expectations are clearly outlined from the start. It's also important to have the ability to opt out if these deliverables are not met.

What was your primary form of communication with Bolt PR?

• Virtual Meeting
• Email or Messaging App

UPDATED REVIEW

This review was originally posted on 8/22/2024
Founder, Wellness Studio
Wellness & Fitness
Dallas, Texas
1-10 Employees
Mar 2024 - Jun 2024
Less than $10,000
Verified
Project summary
A wellness studio hired Bolt PR to provide PR services. The team was responsible for local media outreach and local influencer partnerships, aiming to build brand awareness and launch the client's franchise.

Feedback summary
Although Bolt PR reached out to influencers and local media, they didn't deliver the expected results. The team's media outreach lacked creativity, and the influencer campaign didn't yield results. Bolt PR was unwilling to change strategies and didn't appropriately respond to the client's concerns.

BACKGROUND

Please describe your company and position.

I am the Founder of a wellness & fitness company 

Describe what your company does in a single sentence.

Wellness studio franchise specializing in float therapy, contrast therapy, and red light therapy. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bolt PR to accomplish?

• Drive more customers
• Build brand awareness
• Launch our franchise system

SOLUTION

How did you find Bolt PR?

Online Search

Why did you select Bolt PR over others?

• High ratings
• Close to my geographic location

How many teammates from Bolt PR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our scope included local media outreach and local influencer partnerships. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bolt did manage to get us started with influencers and got us in a few local media print/online outlets. Overall we felt this was not money well spent and regret moving forward with this company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bolt did do a good job of meeting on a regular cadence and providing reporting of what they were working on. Unfortunatly, we spent most of these meetings conveying our needs which were not being met. We felt the media outreach was lacking creativity and asked them to pivot multiple times but only received pushback. 

The influencer strategy wasn't working and it took us begging them to try something different to come up with a different strategy. In the end, it was clear the contacts and strategy they put forward were very basic and severely lacking. Once we left bolt and spent a couple hours a week reaching out to media and influencers ourselves we saw a higher response than the entire time we worked with bolt. 

What was your primary form of communication with Bolt PR?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We did not find anything impressive or unique.

Are there any areas for improvement or something Bolt PR could have done differently?

They need more experience, more strategy and a willingness to meet the customers needs. Their only response when we shared our needs was 'PR takes time'. Well month after month of staying at zero doesn't even show the needle was moved. We had ONE redemption from 4 months of influencers and the response was 'we are elated to hear that'.

Something was severly wrong. We reached out many times expressing our concerns and asking someone to reach out to us and no one ever picked up the phone to try to make things right. We originally signed on because Caroline ran this company. It is clear that this company is not what it was when she was there. This was the worst experience we've ever had with a marketing vendor and a complete waste of our budget.
STAR RATINGS
Overall rating: 0
Quality: 0
Cost: 0
Schedule: 3
Willing to refer: 0

BACKGROUND

Please describe your company and position.

I am the Business Owner of an elementary school 

Describe what your company does in a single sentence.

We are a private educational institution that provides educational excellence to elementary school children. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bolt PR to accomplish?

• Establish clear and effective messaging
• Create effective marketing materials to clearly communicate our value proposition
• Provide expertise, insight and recommendations on marketing and communications

SOLUTION

How did you find Bolt PR?

Referral

Why did you select Bolt PR over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bolt PR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:

• Strategic Communications Plan
• Key Messaging and Narrative Development
• Proactive/Reactive Media Relations
• Strategic Creative Partner

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On-brand messaging and strategic direction from Bolt PR ensured our message was effectively communicated and resonated with our audiences, mitigating risk of confusion or issues.
• The marketing and PR materials created by their team, including press releases, social media posts and talking points, accurately captured the messaging and supported the overall strategic direction.
• Ultimately, the messaging was well-received and used long-term across a variety of mediums for clear communications as it related to the business. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bolt PR did not miss a deadline and kept us updated as needs evolved. They were also quick to act should a new resource be needed or additional messaging required. They kept us updated with daily communication via phone, email or in-person, so our team felt fully supported. 

What was your primary form of communication with Bolt PR?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The level of care, attention to detail and thought that they put it into everything is most impressive. When you work with Bolt PR, you are truly getting a strategic marketing partner. They will openly communicate with you about what will and won't make an impact and are always able to pivot to a more impactful strategy. We knew immediately from their efforts that they would take care of our brand and craft a campaign that would resonate with our audiences. 

Are there any areas for improvement or something Bolt PR could have done differently?

None. 

BACKGROUND

Please describe your company and position.

I am the Product marketing manager of Seraf

Describe what your company does in a single sentence.

Builds an AI chatbot for workplace search

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bolt PR to accomplish?

• Source speaking engagements

SOLUTION

How did you find Bolt PR?

Referral

Why did you select Bolt PR over others?

• High ratings
• Close to my geographic location

How many teammates from Bolt PR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sourcing speaking engagements for our CEO and founder. The total number of engagements identified and pursued by Bolt PR is eight. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bolt PR has successfully identified speaking engagements for our founder and CEO. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is highly responsive and consistently on top of their work.

What was your primary form of communication with Bolt PR?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication, organization, achieving results.

Are there any areas for improvement or something Bolt PR could have done differently?

None.