Bob’s Your Uncle is a Toronto-based branding and creative agency specializing in food & beverage, CPG, and challenger brands. We help ambitious companies go from hero to king by building brands that stand out, scale fast, and earn real consumer attention. Our work spans brand strategy, packaging design, campaign development, digital content, social, and integrated creative for products found on shelves, in fridges, and in restaurants across North America.
For nearly 30 years, we’ve partnered with founders, CMOs, and growth-minded leaders to launch new brands, refresh legacy ones, and unlock commercial momentum. Our approach is simple: find the emotional truth at the heart of the brand, make people care, and execute with clarity across every channel. We believe creativity is the most powerful business advantage, especially in categories crowded with similar products and familiar claims.
We’ve helped build and scale some of the most successful food and beverage brands in Canada and the U.S., including Mike’s Hard Lemonade, Gardein, Olivieri, Second Harvest, Popeyes, Beef Farmers of Ontario, Zero dB, and more. Whether it’s a national brand platform, a breakthrough product launch, a packaging redesign that boosts shelf velocity, or a digital campaign that sparks cultural conversation, our work is built for results.
Clients choose us because we’re hands-on, strategic, fast-moving, and independent. They stay with us—on average over a decade—because we bring senior thinking, honest collaboration, and creative ideas that actually grow their business.
If you’re building a food, beverage, or CPG brand and want a partner who understands the category, the consumer, and what it takes to win, let’s talk. We help bold brands take the next big leap.
Min project size
$50,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Toronto, Canada
Year founded
Founded 2013
2 Locations
Toronto , Canada
New York , NY
No have been added yet...
Pricing Snapshot
Min. project size
$50,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.8
/5
What Clients Have Said
Bob's Your Uncle offers good value for cost, with clients noting competitive pricing and excellent project management. They typically work with teams of 2-10 employees, delivering projects on time and within budget, while providing personalized attention and hands-on involvement.
Bob's Your Uncle is praised for their adaptability to changing client needs and market dynamics. Their willingness to pivot and embrace new ideas ensures they remain relevant and effective in delivering results.
Impressive Business Growth Results
Clients report significant business growth and increased sales following Bob's Your Uncle's branding and marketing efforts. The agency’s campaigns have consistently driven traffic and engagement, contributing to financial success.
Room for Improvement in Digital Presence
While Bob's Your Uncle has strengthened their digital capabilities recently, some clients noted past challenges in this area. Ongoing efforts to enhance digital and social media strategies are acknowledged.
Positive Team Dynamics
Clients highlight the agency's positive and enthusiastic team atmosphere, which makes working with them a pleasant experience. Their passion and dedication are evident in their collaborative efforts.
High Client Satisfaction and Trust
Numerous clients express satisfaction with Bob's Your Uncle’s work, noting the agency's ability to build strong, trusting relationships. Their client-focused approach and willingness to adapt to feedback enhance collaboration.
Excellent Project Management
Clients commend Bob's Your Uncle for their disciplined project management and ability to deliver on time and within budget. Their proactive communication and responsiveness ensure a seamless workflow, even under tight deadlines.
"They did a lot of research and came up with great ideas."
Sep 6, 2023
Former VP of Marketing, Oakleaf Waste Management
Marc Okrant
Verified
Business services
Windsor, Connecticut
501-1,000 Employees
Online Review
Verified
A waste management company hired Bob's Your Uncle to rebrand their business. The team did research about the client's positioning, competitive advantage, and future goals and developed a new name and image.
Thanks to Bob's Your Uncle's work, the client saw increased profitable sales and company valuation. The team was consistently available and on time with deliveries, delivering an excellent experience for the client. Their fun approach and the time they took to learn the client's business stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP of Marketing of Oakleaf Waste Management
Describe what your company does in a single sentence.
Waste and recycling management for large multi location customers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Bob's Your Uncle to accomplish?
Rebrand our company with an image worthy of a fast growing $600 million enterprise.
SOLUTION
How did you find Bob's Your Uncle?
Referral
Why did you select Bob's Your Uncle over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Bob's Your Uncle were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Bob and his team were hired to rebrand our company with an image to match our tremendous success. Founded in 1995 with just a few thousand in first year sales, Oakleaf Waste Management experienced meteoric growth, growing to over $600 million in revenue in just 15 years.
However, despite our tremendous success Oakleaf suffered from an identity crisis. We were often confused with Waste Management Inc. the 800 lb gorilla and leader in our market segment. Once hired to rebrand, Bob and his team did extensive research into our positioning, competitive advantage, future goals and more.
Once completed I set up an offsite meeting with our C-suite for them to pitch us on their findings and proposed solution. I have to admit, I was a little scared. As the VP of marketing I didn’t even get a sneak preview - how would they perform in front of my senior leadership team? Would they like their proposal?
Bob told me not to worry about it and trust him. And I did. Well Bob and his team crushed it!!! They proposed the moniker of “Intelligent Waste Management” as a bit of a jab to our competition, but more so a reflection of our advanced systems, market positioning and competitive advantage. The C-suite loved it. Phewwww.
Upon roll out the market loved it too. It was easily one of the most successful rebrands and career highlights of my 35+ years in marketing. Without hesitation, I would highly recommend Bob’sYour Uncle to lead any creative endeavor as a partner.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased profitable sales.
Increased valuation of the company.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Always available. Always on time. They made me feel like their only client.
What was your primary form of communication with Bob's Your Uncle?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They had fun while really taking the time to learn my business. They did a lot of research and came up with great ideas.
Are there any areas for improvement or something Bob's Your Uncle could have done differently?
Nothing could have been done better. And I don’t say that often.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding, Web Dev & Marketing for Botanical Beverages Co
BrandingMarketing StrategyPackaging Design
$50,000 to $199,999
Apr. 2019 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're always willing to pivot or tweak elements based on our feedback, demonstrating a client-focused approach."
Aug 29, 2023
CEO & Founder, Zero dB
Gary LeBlanc
Verified
Other industries
Toronto, Ontario
1-10 Employees
Online Review
Verified
Bob's Your Uncle provides branding and web development services for a botanical beverages company. The team has created the client's name, branding, and website and provides marketing strategies.
Bob's Your Uncle has delivered a beautiful and engaging brand image. The team's senior leaders are present at key meetings and provide a hands-on approach. The team meets the project's milestones and often completes work ahead of schedule. The team shows remarkable responsiveness.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO and Founder of Zero dB
Describe what your company does in a single sentence.
Zero dB's unique blend of five select botanicals naturally enhances focus, sharpening mental clarity to help improve performance.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Bob's Your Uncle to accomplish?
Create the brand: name and image
Create our website
SOLUTION
How did you find Bob's Your Uncle?
Referral
Why did you select Bob's Your Uncle over others?
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Bob's Your Uncle were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Bob's Your Uncle has been instrumental in shaping Zero dB's identity. From the get-go, they demonstrated unparalleled creativity and expertise, crafting a compelling brand name and image that resonates with our target audience. Their web development team exceeded expectations, delivering a user-friendly and visually stunning website that effectively showcases our functional beverages.
But their support didn't end there; they continue to provide invaluable marketing strategies that have significantly boosted our online presence and customer engagement. Their holistic approach has been a game-changer for Zero dB, setting us on a trajectory for global success.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Since the scope of work related to the development of the brand, the metric was having a beautiful, smart, and engaging brand image, which they delivered! The website was completed on time and within budget as well!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management from Bob's Your Uncle was truly outstanding. Every milestone was not just met, but often completed ahead of schedule, allowing us the luxury of extra time for refinements. Their responsiveness was remarkable; whether it was a minor query or a significant concern, we received prompt and detailed replies usually within the hour. This open line of communication made the entire process seamless and highly collaborative.
What impressed us further was their adaptability. They're always willing to pivot or tweak elements based on our feedback, demonstrating a client-focused approach that is rare to find. Transparency was another strong suit; we were consistently updated with comprehensive reports, ensuring we were never in the dark about any aspect of the project. All in all, their project management was a masterclass in efficiency, communication, and client satisfaction.
What was your primary form of communication with Bob's Your Uncle?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
What stood out most impressively about Bob's Your Uncle was the hands-on approach from their senior leaders. It's not often that you find top executives so deeply involved in the nitty-gritty of a project, but their leadership team was an exception. They were present in key meetings, contributed valuable insights, and ensured that the project was aligned with our vision for Zero dB. This level of senior engagement instilled a sense of trust and confidence that we were in capable hands.
Another remarkable trait was their ability to pivot seamlessly. Whether it was a change in market dynamics or feedback from our team, they adapted their strategies without missing a beat, showcasing their agility and deep understanding of the branding landscape. Above all, their client-focused approach was unparalleled. At no point did we ever feel like we were imposing, even when we had last-minute changes or additional requests.
They welcomed our input as if it were a valuable asset to the project, making us feel like true partners rather than just clients. This unique blend of senior leadership involvement, adaptability, and client-centricity sets them apart as a truly exceptional agency.
Are there any areas for improvement or something Bob's Your Uncle could have done differently?
I honestly wouldn't change a thing.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding Identity Creation for Denim Clothing Manufacturer
BrandingGraphic DesignMarketing Strategy
$50,000 to $199,999
June - Sep. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I really felt they had my back and were deeply invested in creating success for my brand."
Aug 25, 2023
Founder & Creative Director, Pretty Denim
Tahnee Lloyd-Smith
Verified
Other industries
Toronto, Ontario
1-10 Employees
Online Review
Verified
Bob's Your Uncle created the branding identity of a denim clothing manufacturer. The team created the client's naming, visual identity, key messaging, branding guidelines, and different communication assets.
The client received a high level of interest from media and retailers thanks to Bob's Your Uncle's branding. The team was passionate and deeply invested in the client's brand success. Bob's Your Uncle delivered work on time and within budget, being responsive to the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & Creative Director of Pretty Denim
Describe what your company does in a single sentence.
Pretty Denim is a manufacturer of luxury denim clothing for women.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Bob's Your Uncle to accomplish?
Create our brand
SOLUTION
How did you find Bob's Your Uncle?
Referral
Why did you select Bob's Your Uncle over others?
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Bob's Your Uncle were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Bob's Your Uncle developed our brand from inception including naming, brand visual identity, brand positioning and key messaging. They delivered a complete brand package including extensive brand guidelines. In addition to the core brand identity they also developed our packaging, labels & hang tags, social media formats and other communication assets.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The biggest measureable outcome was the high level of interest from media and retailers interested in our unique brand proposition.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project was professionally managed, and everything was delivered on time and on budget and the team was very responsive to my needs. As a fashion designer I'm probably not the easiest client but they really impressed me with their creativity.
What was your primary form of communication with Bob's Your Uncle?
In-Person Meeting
What did you find most impressive or unique about this company?
They were so passionate about my business that I really felt they had my back and were deeply invested in creating success for my brand.
Are there any areas for improvement or something Bob's Your Uncle could have done differently?
Honestly they nailed everything - clearly they have deep experience and they expertly guided the process.
RATINGS
5.0
"The team was truly a joy to work with."
Quality
5.0
Service & Deliverables
"The brand they delivered is amazing and helped propel my business into the spotlight"
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Advertising for Fast Food Chain
Advertising
Confidential
Jan. 2007 - Ongoing
4.0
Quality
4.0
Schedule
4.0
Cost
3.5
Willing to Refer
4.0
"They’re incredibly flexible when things are thrown at them with tight deadlines or when there are big asks of them."
Jun 13, 2017
Regional Leader, Popeyes
Rob Manuel
Verified
Other industries
Toronto, Ontario
5,001-10,000 Employees
Phone Interview
Verified
Bob’s Your Uncle provides full-service marketing, including media buying. Services include TV; radio; print, digital, and social media; and arranging sponsorship opportunities.
Growth in Canada has been strong due to Bob’s Your Uncle’s efforts. The team has a strong creative sensibility and out-of-the-box solutions. They can successfully manage multiple ongoing promotions and limited-time offers. They maintain a positive attitude even during times of stress.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
Popeye’s Louisiana Kitchen is a quick-service restaurant chain with roughly 2,500 restaurants around the globe in about 27 countries. I’m the general manager for Canada, and I oversee all aspects of our operations in Canada, currently for 131 locations.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Bob’s Your Uncle?
At the time, they were called The Brainstorm Group, and they were our agency of record before I joined Popeye’s seven years ago. As our creative agency, they manage all aspects of marketing in Canada for us. They take everything from the financial side, managing our accounts and budgets. They do media investment, all our social and digital. We typically do a lot of the content, but they’re really accountable for the execution, growing the business, brand awareness, all that type of stuff.
Their number-one goal is to grow the size of our business. Same-store sales in the restaurants is really one of the key metrics on which we measure their success, so that’s always the underlying target for them to hit.
SOLUTION
What was the scope of their involvement?
They are handling all media purchasing, including television, radio, print, and digital. They handle all relationships with key stakeholders, from purchasing to content. They do a lot of the creative work for us if it’s digital. We handle the creative for television, and they do some editing and minor tweaks. They also act as the marketing face of Popeye’s in Canada, so the franchisees will work with them directly on coupon needs or print jobs. They have really become a fairly integral part of our business.
Like a lot of brands, we don’t do as much print today as we used to, but they do purchase all of our newsprint ads, coupon drops, and things like that. The manage our Facebook page, our Twitter, and our Instagram. They come up with the vast majority of the content for those pages as well. So, they’re doing both creative and execution. They’re very easy to work with, and they generally pick up the slack in a lot of small areas.
One of the more creative things they’ve done for us was two years ago, when we challenged Bob’s Your Uncle to increase the awareness of our brand and our stature in the community. We’d done an awful lot of TV and really couldn’t grow our TV presence much more. They reached out to several major sports franchises and ultimately presented us with an opportunity to become the official chicken restaurant of the Toronto Raptors. We’ve had a partnership for the last two years now with the Raptors, more of a sponsorship as opposed to traditional media. We have a lot of activation in the arena and with the Raptors’ fans, who tend to be very close to Popeye’s fans with age and demographics. I think that’s probably one of the more outside-the-box ideas that’s really been a significant success for us.
How did you come to work with Bob’s Your Uncle?
I’m not sure how they were initially chosen, but I think they were our first agency, to the best of my knowledge. When they first joined Popeye’s, we probably only had about 20-25 locations, so it was a significantly smaller account than they’re managing for us today. They’ve certainly grown with us and taken us from a small, local brand to where we’re now doing national advertising. We’re definitely better known than we were when they started.
We haven’t considered other agencies since then. We’ve come close a couple times; however, we’ve had roughly four consecutive years of significant and positive comp sales each quarter. The business is continuing to grow and it’s been very healthy. It hasn’t made sense for us to change the positive momentum we’ve achieved in marketing.
How much have you invested with Bob’s Your Uncle?
I’d like to pass on that question.
What is the status of this engagement?
The relationship began in 2007, and the work is ongoing. I don’t think a week goes by that I don’t talk to them.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I think the growth of our brand in Canada has been incredibly successful. The Popeye’s system has been very strong, and Canada has been the leading international market for the last three years, from a same-store sales perspective. We’ve been continuing to build anywhere from 4.5% on the low end, to over 8%–9% on the high end for same-store sales, year over year. That’s with building another 10–20 restaurants in the same geographic footprint. So, they’ve certainly been driving a lot of traffic to our restaurants, and they’ve made us a lot more of a mainstream QSR. We were a bit of a niche brand back in the day.
The creative work from Bob’s Your Uncle is good. We use them in parallel with some of our US agencies, and we’ve got over 2,000 restaurants in the US. So, we’re typically dealing with larger agencies, but we use them somewhat interchangeably. Sometimes it’s easier to get the team at BYU to make edits and do creative work, and sometimes we use one of the US agencies. There isn’t a noticeable difference in the quality or efficiency of the work that gets done.
How did Bob’s Your Uncle perform from a project management standpoint?
They’re very reliable. Our business is fairly cyclical, as we have a lot of limited-time offers and promotions. The execution, although different with each promotion, is somewhat familiar. They’re purchasing the media and executing, communicating with the restaurants about all the different materials and when they need to go up, the POP’s, and everything that goes along with each of the media promotions for those. Those are constantly ongoing. At times, we’ve challenged them with outside-the-box projects, and they’ve always performed at a high level. That includes communicating professionally, being transparent, and hitting deadlines.
What did you find most impressive about Bob’s Your Uncle?
One thing I definitely really appreciate is their flexibility. As a client, we are not always the easiest, as our business is ever-changing. We don’t give as much lead time on things as we would like, but they’re incredibly flexible when things are thrown at them with tight deadlines or when there are big asks of them. They always get the job done and do it with a smile on their faces. You never realize that you were probably putting them in a tough place. Their team is very understanding and flexible to meet the needs of our business.
Are there any areas Bob’s Your Uncle could improve?
For a time, I would have said their social and digital presence was lacking, but they’ve really strengthened that area over the last six months. I’ve been a lot happier with what I’ve seen with them digitally over that time.
RATINGS
4.0
"<p>They’ve been really good for our brand, and I think we’ve been good for theirs as well. We’ve both grown in parallel for the better part of a decade, and it’s been a pleasure. They’ve helped us get to where we are today.</p>
"
Quality
4.0
Service & Deliverables
"<p>They’re very strong and they meet our expectations the vast majority of the time.</p>
"
Schedule
4.0
On time / deadlines
"<p>We are not their largest client, but I know we’re one of their bigger clients. They are willing to meet us at our convenience for the most part.</p>
"
Cost
3.5
Value / within estimates
"<p>I think they’re a very fair value. As our business has grown, some of our costs have as well. I think they’re fair.</p>
"
Willing to Refer
4.0
NPS
"<p>I would be willing to have a conversation with anybody about them. If it was a good fit for their business, I would certainly recommend them.</p>
Branding & Creative for Food Company
Other Design
$200,000 to $999,999
Oct. 2016 - May 2017
4.5
Quality
4.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"You have access to the senior people at all times, and they’re very responsive."
Jun 9, 2017
Sr. Marketing Manager, Catelli Foods Corp.
Anonymous
Verified
Other industries
Toronto, Ontario
51-200 Employees
Phone Interview
Verified
Bob’s Your Uncle created a marketing campaign around a new product line. The team provided several options and produced a series of TV commercial based on market research.
The commercials have piqued consumers’ interest in the product, signaling the success of the creative element. Bob’s Your Uncle has an approachable, friendly team that was available at any time during the collaboration. They were very receptive to feedback.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
The company is Catelli Foods Corporation, and I work on the Olivieri Fresh Pasta business. I’m a senior marketing manager.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Bob’s Your Uncle?
We were launching a new product, called Skillet Gnocchi. This was the biggest launch for the company in this fiscal year, and we needed creative to introduce this new product into the Canadian market.
The new launch was challenging in that, although we already had a gnocchi product on the market, this was a new format and a new way of preparation. It’s made in a skillet and only takes five minutes. We had to cross the barrier of what people’s current perceptions were of gnocchi, to introduce this new product with a totally different method of cooking.
SOLUTION
What was the scope of their involvement?
In terms of deliverables, we wanted creative concepts. We were looking at TV advertising, so Bob’s Your Uncle came up with several creative concepts which we then narrowed down, and then took the top four or five concepts into the field with consumers for pretesting. We got feedback from consumers, and it was pretty unanimous as to which concept we should take further into execution. We refined the concept and executed.
They helped produce the spot, and they got us approvals from our advertising standards council. They produced the spot in both English and French and sourced the talent. We work with a separate agency for media placement. Our budget was fairly tight, so we only did the TV. We produced eight spots. There were two 30-second spots, two 15-second spots, one English and one French for each length, and they were both created in new and non-new versions.
How did you come to work with Bob’s Your Uncle?
Bob’s Your Uncle had worked with us the year before to develop creative for a launch that happened in 2015-2016. I’m new to Olivieri, so this was my first time working with them. We didn’t look at other agencies at the time of this new campaign, as we were already set with Bob’s Your Uncle.
How much have you invested with Bob’s Your Uncle?
We invested about $250,000.
What is the status of this engagement?
I would say we began the work in October of 2016, and the work was completed in May of 2017.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The campaign is currently on air, but it’s too early to have any metrics. We’ve done some in-store sampling. When people came to the booth for a sample, they said they saw the product on TV and they’re interested in trying it. It has definitely piqued the curiosity of the consumer. One consumer asked me if it really tastes as good as it looks, so obviously, there’s great taste appeal within the creative.
How did Bob’s Your Uncle perform from a project management standpoint?
They’re really good. They’re really on top of things. They’re very approachable. I’ve had no issues with them. They’re very good with feedback. I had a very good relationship with my account supervisor and with Bob [Froese, CEO] himself. He’s made himself available throughout the whole project, and he was always there. He’s very participative.
What did you find most impressive about Bob’s Your Uncle?
I feel like they’re very approachable. You have access to the senior people at all times, and they’re very responsive. They take feedback very well, and it’s very easy to work with them.
Are there any areas Bob’s Your Uncle could improve?
At this point, I don’t have anything.
RATINGS
4.5
"<p>It was great.</p>
"
Quality
4.0
Service & Deliverables
"<p>I’ve had a good experience. They came in within budget. If there were issues, they always brought that forward. They tried to save money on budget or work within the budget. They delivered what they intended to deliver.</p>
"
Schedule
5.0
On time / deadlines
"<p>They’re very flexible. I had no issues with meeting deadlines.</p>
"
Cost
4.0
Value / within estimates
"<p>They’re very good at working within your budget and trying to find solutions.</p>
"
Willing to Refer
5.0
NPS
Advertising for Appliance Company
Advertising
$1,000,000 to $9,999,999
Nov. 2013 - Ongoing
4.0
Quality
4.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.0
"We have a tone and manner for each of our brands, and they understand that very well."
Jun 8, 2017
Director of Marketing, Bosch and Siemens Home Appliances
Steve Preiner
Verified
Other industries
Toronto, Ontario
10,001+ Employees
Phone Interview
Verified
Bob’s Your Uncle handles all promotion efforts except PR, including creative materials, production, and social and digital campaigns.
Bob’s Your Uncle is organized and well-versed. Their ideas are unique, and promotions consistently show direct positive impact on sales. They’re detail-oriented, timely, and organized. Bob’s Your Uncle understands and visualizes brand personas by being hands-on and creative.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
We are BSH Home Appliances. We’re the manufacturer of Bosch, Thermidor, and Gaggenau appliances in Canada. I’m the director of marketing.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Bob’s Your Uncle?
We were looking for a full-service ad agency. We’ve always had an agency, and according to our policy, we have to do a review every 2–3 years. It just happened that we were doing this process when I spoke to Bob.
SOLUTION
What was the scope of their involvement?
At the time, we were already connected with a media agency out of the US, which was partnered with our US head office. We piggy-backed on the relationship with them, and they do the media buying. Bob did everything else; the creative, production, social, digital, pretty much the gamut except for PR. They don’t offer PR in-house, so we had a separate agency.
They did a lot of good work. Even though we’re a manufacturer, we do a lot of consumer-facing promotions. The bulk of the work they did was all the material supporting those promos. We do some other advertising, but it’s much less than the promo stuff, and that’s just indicative of the market. It’s similar with most of our competitors. A lot of the work was tactical-type ads designed to drive traffic into our dealers, featuring whatever the current consumer promotion is, like instant rebate or gift with purchase.
We primarily work with newspaper ads, some magazine ads and a ton of digital. The digital stuff is your typical display advertising, whether it’s bought directly from the publisher or through a programmatic buy. So, it was kind of a mix. Then they also did our social.
How did you come to work with Bob’s Your Uncle?
I think Bob reached out to us first, and we happened to be doing an RFP at the time, so we invited them to pitch. The deciding factor in selecting Bob’s Your Uncle was their creativity.
How much have you invested with Bob’s Your Uncle?
We’ve spent about $1.5 million CAD. [$1,133,400 USD]
What is the status of this engagement?
We started working together in November of 2013, and our partnership is ongoing. We had to do another RFP, as mandated by our corporate policy. At that time, we decided to split the work, and we kept the digital with Bob’s. The other work went to another agency as a result of the RFP.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The consistency of their work really stands out. Every quarter, we would run another promo, and they would put together all the material, whether it was online, print, broadcast, whatever. That’s something we could point to and show a direct result. Obviously, other influences were in play at the time, but certainly the campaigns helped to drive a lot of dealer traffic, which in turn results in sales. We did see an increase in sales quarter over quarter.
I can’t release actual numbers, but I can say that our sales increase was north of 10%. We saw a consistent growth pattern while we were doing these campaigns to push the promotions.
They’re a very creative shop. We liked that the work they did wasn’t just going with what we thought or what seemed to be working for others, which is tough in our business. A lot of our promotions are the same between us and our competitors. We try the same tactics time and again, but Bob’s group was very good at finding unique ways to express it so it didn’t come across as the usual stuff you see every day.
Their work is excellent. They’re very good at taking care of the details. The things that keeps me up at night are errors like leaving out a promo’s end date in a newspaper ad. We’re on the hook for whatever sales happen past that date until we make a correction. The team at Bob’s was very good about taking care of all those details, making sure everything was triple-proofed. When it went out, I knew I didn’t have to worry about it.
How did Bob’s Your Uncle perform from a project management standpoint?
They’re very coordinated, and we’re very happy with the team. When we were with Bob’s, we never missed a deadline.
What did you find most impressive about Bob’s Your Uncle?
I have to go back to creativity again. They have a really good creative department. Their creative director is very hands-on, and you can see her work in everything they submit. We have a tone and manner for each of our brands, and they understand that very well.
Are there any areas Bob’s Your Uncle could improve?
Up until now, I would have said they could improve their in-house media capabilities, but they’ve got a new team on that. We still use them for digital, and we’ve used them recently for a TV buy, which was excellent. So, I think they’ve nailed that as well. Right now, I would say they’re a pretty sharp, full-service shop. I honestly can’t think of anything that’s lacking.
RATINGS
4.0
Quality
4.0
Service & Deliverables
"The quality of the production work was really good."
Schedule
5.0
On time / deadlines
"They hit it every time."
Cost
4.0
Value / within estimates
"They’re not the cheapest, but the value for money is very good. They rank equal with other shops of the same size, and they’re a better value than some of the bigger shops. For our ROI, we’ve seen the results in sales for one campaign after another."
Willing to Refer
4.0
NPS
Digital Marketing Strategy for Cookie Dough Snack Brand
"They were hands-on and exceptionally creative and collaborative."
Apr 25, 2024
Managing Director, Cookie Dough Snack Brand
Anonymous
Verified
Food & Beverage
Los Angeles, California
11-50 Employees
Online Review
Verified
A cookie dough snack brand hired Bobs Your Uncle for digital marketing support. The team developed and implemented strategy that involved launching ad campaigns to grow the client's brand.
Thanks to Bobs Your Uncle's help, the client's brand grew by double digits. The team completed tasks on time and within budget, and their hands-on approach allowed them to offer a personal touch when addressing the client's needs. They were also collaborative and extremely creative.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Director of a food & beverage company
Describe what your company does in a single sentence.
Cookie Dough Snacks
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Bobs Your Uncle to accomplish?
Build the brand
Create velocity in the midst of big competitor moving in
SOLUTION
How did you find Bobs Your Uncle?
Referral
Why did you select Bobs Your Uncle over others?
Great culture fit
Good value for cost
Company values aligned
How many teammates from Bobs Your Uncle were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
10 year relationship with the group over multiple CPG/FMCG brands. Major advertising campaigns, smaller one off communication projects
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Grew the brand double digits in spite of being massively outspent by a large multinational
Describe their project management. Did they deliver items on time? How did they respond to your needs?
On time-on budget - always!
What was your primary form of communication with Bobs Your Uncle?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
They were hands-on and exceptionally creative and collaborative.
Are there any areas for improvement or something Bobs Your Uncle could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding Services for Media Production Company
AdvertisingBrandingDigital Strategy
$200,000 to $999,999
Jan. - Apr. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were amazing to work with."
Apr 14, 2024
President, Gardner Productions Group
Stephen Gardner
Verified
Media
New York City, New York
1-10 Employees
Online Review
Verified
Bob's Your Uncle provided branding services for a media production company. The team developed a cohesive brand identity and positioning that aligned with the company's mission and vision.
Thanks to Bob's Your Uncle’s efforts, the client saw improvements in their company culture and a substantial increase in customer inquiries and deals. The team managed the project seamlessly — they delivered everything on time and proactively addressed the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Gardner Productions Group
Describe what your company does in a single sentence.
Television and Video Production
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Bob's Your Uncle to accomplish?
Brand Positioning and Identity
Communications Strategy
SOLUTION
How did you find Bob's Your Uncle?
Referral
Why did you select Bob's Your Uncle over others?
High ratings
Great culture fit
Company values aligned
How many teammates from Bob's Your Uncle were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Completed a review and alignment of our mission vision values, and developed a brand positioning and brand identity to reach a higher value audience, across North America.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved company culture and strong increase in desirable customer inquiries and deals.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
professional and polished. they didn't miss a thing. and they are proactive all the way.
What was your primary form of communication with Bob's Your Uncle?
Virtual Meeting
What did you find most impressive or unique about this company?
Senior involvement
Are there any areas for improvement or something Bob's Your Uncle could have done differently?
They were amazing to work with.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding & Digital Strategy for Environmental Services Org
BrandingDigital StrategyDirect Marketing
$10,000,000 +
Feb. 2012 - Mar. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Happily, I've never even considered working with another agency."
Mar 20, 2024
CEO, Second Harvest
Lori Nikkel
Verified
Other industries
Toronto, Ontario
51-200 Employees
Online Review
Verified
An environmental services organization hired Bob's Your Uncle for branding and digital strategy. They helped the client do a rebranding, a communication strategy, creative projects, and partnership engagement.
The client loved the new branding that Bob's Your Uncle created, which raised pride in their organization and quickly built brand awareness across the market. The team led professional customer service, delivered on time, and was responsive. The client praised the team's excitement and creativity.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Second Harvest
Describe what your company does in a single sentence.
We operate at the intersection of hunger relief and environmental protection, tackling food loss and waste through food redistribution, research, awareness, and education, continually innovating and collaborating to ensure a more sustainable planet.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Bob's Your Uncle to accomplish?
As Second Harvest expanded rapidly, we needed Bob's to reposition and update our brand
To raise our brand awareness and differentiate our brand from traditional food banks
Raise our brand awareness and differentiate our brand from traditional food banks
SOLUTION
How did you find Bob's Your Uncle?
Competitive RFP process
Why did you select Bob's Your Uncle over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Bob's Your Uncle were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We’ve worked with Bob’s Your Uncle for over a decade, and the scope of work has included:
An extensive brand repositioning and rebranding. The objective was to increase our brand's relevance and stature. Bob’s Your Uncle fully managed the process and guided us to an amazing outcome.
Communication strategy, creative and execution for key campaigns, including brand campaigns, fundraising and events.
Creative projects – including a culture video they created to celebrate our ‘best workplace culture’ award.
Partnership engagement – finding innovative ways to bring partners to the table with programs like Been A Slice (a beer they created to raise awareness for food waste).
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
I love our new brand – it has helped immeasurably to raise pride within our organization and is quickly building awareness and respect across our markets, partners and audiences. It also helped facilitate our rapid expansion.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They have a very professional client service team that ensures everything is delivered on time…and on budget! I don’t think we’ve ever been in a situation where there was an issue with delivery. They are also very responsive when we have urgent or last-minute requirements and are always willing to jump in and get it done.
What was your primary form of communication with Bob's Your Uncle?
Virtual Meeting
What did you find most impressive or unique about this company?
We’ve been working with Bob’s Your Uncle for over 10 years, and they continually show up with a level of excitement and creativity for everything we do. Frankly, I would have anticipated waning at least a bit by now. Happily, I’ve never even considered working with another agency.
Are there any areas for improvement or something Bob's Your Uncle could have done differently?
No, I hope they don’t do anything differently in the future!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding & Packaging for Consumer Goods Marketing Company
AdvertisingBrandingOut of Home DesignPackaging Design
Confidential
Apr. - Nov. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed with their creative capabilities."
Sep 16, 2023
Marketing Director, Consumer Products Marketing Company
Anna Seymour
Verified
Other industries
Canada
51-200 Employees
Online Review
Verified
A consumer porducts marketing company hired Bob's Your Uncle to create their brand proposition based on market and consumer insights. The team then created packaging designs and an advertising touchpoint.
Thanks to Bob's Your Uncle's work, the client gained a fully defined brand proposition. They also had successful pitch meetings, allowing them to be competitive in their business. The team served as a trusted partner for the client. They had an outstanding project management style and creativity.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Director of the company.
Describe what your company does in a single sentence.
CPG Marketing
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Bob's Your Uncle to accomplish?
Create a compelling Brand
Tell a meaningful story
Breakthrough packaging
SOLUTION
How did you find Bob's Your Uncle?
They are my go-to and trusted agency partner
Why did you select Bob's Your Uncle over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Bob's Your Uncle were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
create a brand proposition from market and consumer insights
develop that brand into compelling packaging across multiple categories
create a story and narrative for the trade
develop advertising touchpoint
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have a defined brand and business proposition that has tested well (quant)
Successful pitch meetings
we are well on our way to market success in a super competitive category I'm very grateful to the BYU Team
absolutely incredible partners
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Outstanding project management
on time and on budget
What was your primary form of communication with Bob's Your Uncle?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I was impressed with their creative capabilities and ability to pivot and flex
Are there any areas for improvement or something Bob's Your Uncle could have done differently?
none
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-20 of
23 Reviews
Our Story
We’re an independent team united by one mission: to turn ambitious challenger brands into category kings. Our vision is simple—create work people truly care about. Grounded in courage, honesty, unity, pride, and a little blue-collar weirdness, we mix strategic rigor with bold creativity. Guided by our “Who Cares?” filter, we elevate food and CPG brands with ideas designed to stand out, scale fast, and shape culture.
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