Blackdale.

BACKGROUND

Please describe your company and your position there.

I’m the founder of an online clothing shop for dogs. I’m designing autumn/winter colorful sweaters for dogs. I am writing is review from my sons LinkedIn account as I do not have one.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackdale., and what were your goals?

I was looking for an IT company, which can not only build an online shop for me but also make it look beautiful. I’m very much focused on aesthetics and design.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their long time experience and very pleasant and kind customer approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Building an online shop (based on Wordpress/Woocommerce ). Adjust payments and delivery companies plugins. Making an online shop look modern, current and beautiful.

How many people from the vendor's team worked with you, and what were their positions?

• Project manager/owner
• Graphic designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I’m very happy with the outcome. My shop www.woofchild.com is beautiful and working great. I already heard many positive reviews of my shop.

Describe their project management style, including communication tools and timeliness.

Nice, pleasant communication. Always on time. Helping me even on the evenings or weekend. I really appreciated that as I was in a hurry.

What did you find most impressive or unique about this company?

Their professionalism and communication style were impressive.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a training company. We provide Microsoft Office training services for professionals and companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackdale., and what were your goals?

We have hired Blackdale digital agency to refresh our company website and redesign the image of our firm. We aimed for a modern and professional design which will could result to new customers and more effective marketing.

SOLUTION

How did you select this vendor and what were the deciding factors?

Blackdale was selected for this project from a few other digital agencies. First contact with them showed their professionalism and customer-focused approach, which was superb to the other companies we have interviewed. Immediately after we have laid down our requirements, they came up with a solution and idea for the new website. Their immediate response and friendly pricing were the deciding factors for our decision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our project started with a preparation of the website layout, then we have proceeded with the next elements (content, images etc.)

How many people from the vendor's team worked with you, and what were their positions?

What we have liked about this company that we had a direct contact with the person responsible for the project so there was no need to consult every member of their team to make any changes to the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Delivered website has a world class standard, our customers often compliment our company image in the internet.

Describe their project management style, including communication tools and timeliness.

Blackdale meet the deadline and every aspect of the process was top notch.

What did you find most impressive or unique about this company?

This company surely stands out in the IT industry with very friendly staff and customer-oriented approach.

Are there any areas for improvement or something they could have done differently?

I don’t have any suggestions what could be changed. Everything was professional.

BACKGROUND

Please describe your company and your position there.

The owner of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackdale., and what were your goals?

We hired the company to create an online store and its design.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for webshop developers in our area and the Blackdale Agency was recommended by our friends who cooperated with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had the kick-off meeting and discussed our goals and objectives. From there the Blackdale delivered mock-ups and wireframes for the online store. Then the assumptions were modified and adjusted to our company needs. After we had reviewed the ready project and uploaded the products/data/all needed details. Then, the connections to the necessary services were made by Blackdale.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched our webshop with Blackdale, client's love the design where it's easy to find products and all information the need.

Describe their project management style, including communication tools and timeliness.

We had twice-a-week stand-ups with their project manager, who communicated with the rest of the team. We were informed about every next step ahead of time so that we could prepare.

What did you find most impressive or unique about this company?

They gave us a ready-made project and helped make the shop work like a charm.

Are there any areas for improvement or something they could have done differently?

There were some minor amendments to be done when the webshop started to run but these were corrected very fast.

BACKGROUND

Please describe your company and position.

I am the Owner of MATERIÉ

Describe what your company does in a single sentence.

Creating clothes for women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Blackdale. to accomplish?

• Creating an online store for the brand
• Creating the brand's logo
• Brand color scheme and fonts

SOLUTION

How did you find Blackdale.?

Online Search

Why did you select Blackdale. over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Blackdale. were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating an online store from scratch, designing the brand's logo, and establishing its color scheme and font.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Wonderful

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered on time. My needs and suggestions were listened to and taken into account. Additionally, I received assistance and guidance from the company on better solutions for my online store and brand visualization.

What was your primary form of communication with Blackdale.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication with me at the highest level, pleasant and enjoyable conversations at any time of the day. I didn't have to wait too long for a response. The project aligned with my assumptions and was even improved by the company. Assistance was provided at every moment.

Are there any areas for improvement or something {provider_name} could have done differently?

Nie

BACKGROUND

Please describe your company and your position there.

I am a founder of professional services, outsourcing company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackdale., and what were your goals?

I wanted to make my start up professionally visible

SOLUTION

How did you select this vendor and what were the deciding factors?

Google search

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Simple web page and email set up

How many people from the vendor's team worked with you, and what were their positions?

1 - designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Although simple and small project, the web page has been professionally done in timely manner. At the end, all the necessary instructions were given.

Describe their project management style, including communication tools and timeliness.

The team was highly responsive and accommodating.

What did you find most impressive or unique about this company?

Despite small project, approach was serious

Are there any areas for improvement or something they could have done differently?

Everything perfect. I continue using Blackdale’s services.

BACKGROUND

Please describe your company and your position there.

I'm client

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackdale., and what were your goals?

My goal was to create a platform for selling services via the Internet

SOLUTION

How did you select this vendor and what were the deciding factors?

I was guided by high ratings in google

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Designing a website. Connecting instructional videos. Connecting the hotpay plug.

How many people from the vendor's team worked with you, and what were their positions?

There was one contact person. He accepted My comments and forwarded them to the appropriate units.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Strona powstała w wyznaczonym czasie i funkcjonuje prawidłowo.

Describe their project management style, including communication tools and timeliness.

Everything was done on time.

What did you find most impressive or unique about this company?

I was most impressed by the person who contacted me

Are there any areas for improvement or something they could have done differently?

I think everything is fine

BACKGROUND

Please describe your company and your position there.

Owner of the project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackdale.?

We have used Blackdale services to create a visual identity for our beauty project, which included: - custom logo design, - website layout design, - color scheme and fonts.

SOLUTION

How did you select this vendor and what were the deciding factors?

Blackdale agency was reffered by a friend who was using their services in the past.

Describe the project in detail and walk through the stages of the project.

After a few unsuccessful attempts to design a key visual and a website for the project, I've decided to find an agency which can help me with that task. Blackdale helped me from the beginning to the end - they have guided me through the designing process, paid a lot of attention to the details and most importantly, they have advised me about the do's and don'ts of a brand creation process.

They have delivered me a complete brand identity in different formats including PDF for a website and various graphic files for the rest of the project elements.

How many resources from the vendor's team worked with you, and what were their positions?

I has contact only with one employee who was responsible for the project. He was forwarding all the information to the designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With the quality of graphic work delivered I'm sure that the brand looks like it should, compared to the results of what I could achieve by myself in means of the design.

How effective was the workflow between your team and theirs?

The project manager was very friendly and polite. He have explained to me every detail.

What did you find most impressive or unique about this company?

Their attitude towards customers was great. From the beginning to the end you can feel that you are cooperating with professionals who know what they are doing.

Are there any areas for improvement or something they could have done differently?

I'm fully satisfied.