Bird Marketing

BACKGROUND

Please describe your company and position.

I am the Managing Director of Homecare Plumbers

Describe what your company does in a single sentence.

Local plumbing and gas company in St. Albans. We’ve been serving the community for over 35 years, and we’re proud to offer a wide range of services at affordable prices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Generate consistent leads
• Reduce cost per lead
• Build brand awareness

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bird Marketing manages our Google Ads PPC campaigns with a focus on generating local leads for our plumbing services. The scope includes full campaign setup, keyword research targeting customers searching for emergency plumbers and heating engineers in our service areas, and ongoing campaign optimisation to improve performance.

Key deliverables include:

• Initial campaign strategy and account setup with location-based targeting
• Monthly campaign management and bid optimisation to maximise lead quality
• Call tracking implementation to monitor phone enquiries from ads
• Regular performance reports showing lead volumes, costs per lead, and conversion data
• Ongoing keyword adjustments based on what's driving the best quality jobs
• Ad copy testing and refinement to improve click-through rates
• Budget management to ensure consistent lead flow throughout the month

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching our campaign with Bird Marketing in October 2025, we've seen consistent and measurable results that have directly impacted our business growth:

• Strong volume of qualified leads generated consistently over the first few months, providing a steady pipeline of new customers
• High conversion rate, demonstrating that the campaign attracts genuinely interested customers rather than just clicks
• Good click-through rate with strong ad positioning, appearing in top search positions regularly

From a business perspective, the campaign has delivered a strong return on investment. We've been able to grow our customer base whilst maintaining profitable margins. The transparency in reporting means we can clearly see the value we're getting each month, and the results speak for themselves in terms of business growth and new customer acquisition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bird Marketing's project management has been excellent throughout our partnership. The initial campaign setup was completed promptly, and we were generating leads within the first week of launching. They set clear expectations from the start about timelines and deliverables, and have consistently met them.

Communication has been straightforward and responsive. We have a dedicated account manager who provides monthly performance reviews, but they're also quick to respond between scheduled calls if we have questions or need adjustments. When we've requested changes to targeting or budget allocation, Charles has implemented these quickly and kept us informed throughout the process.

What we particularly appreciate is their proactive approach. If they spot opportunities to improve performance or notice any issues with the campaign, they flag these to us straight away rather than waiting for the monthly review. This has meant we can make timely decisions and keep the campaign performing well throughout the year.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What sets Bird Marketing apart is their focus on delivering actual business results rather than just advertising metrics. Many PPC agencies we've encountered in the past have been obsessed with impressions, click-through rates, and other data that doesn't directly translate to jobs for us. Bird Marketing cuts through all of that and focuses on what actually matters - generating quality enquiries that turn into paying customers.

Their understanding of local service businesses like ours has been particularly impressive. They genuinely understand that we need customers in our service area who are ready to book a plumber now, not just website visitors. The targeting they've implemented reflects this - we're getting phone calls from people who specifically need our services, rather than wasting budget on irrelevant clicks.

The simplicity of their approach is refreshing. The reporting is clear and tells us exactly what we need to know - how many leads we're getting and what they're costing us. There's no jargon or unnecessary complexity. They explain things in plain English and make recommendations that make sense for our business.

We also appreciate their reliability and consistency. The campaign just works, month after month, without requiring constant attention from us. For a busy plumbing business, having a marketing partner we can trust to deliver results without needing hand-holding has been invaluable.

Are there any areas for improvement or something Bird Marketing could have done differently?

Not at all, very happy with their services. 

BACKGROUND

Please describe your company and position.

I am a marketing manager of Virtus Contracts

Describe what your company does in a single sentence.

We bring our wealth of commercial construction experience to the management of any refurbishment or fit out project.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Increase organic presence
• Generate leads
• Build brand awareness

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bird Marketing manages our complete SEO and PPC strategy across Google Ads and organic search. 

• Comprehensive keyword research and competitive analysis for both paid and organic channels
• Monthly PPC campaign management with ongoing bid optimisation and ad copy testing
• Technical SEO audit and implementation of critical on-page improvements
• Content strategy development aligned with our target audience and conversion goals
• Regular performance reporting with clear metrics and actionable insights
• Quarterly strategy sessions to align campaigns with business objectives
  
  

The team has delivered performance improvements across the board. Our organic rankings have climbed steadily for priority keywords, resulting in a noticeable uptick in qualified traffic. On the paid side, they've refined our campaigns to improve quality scores and reduce cost-per-acquisition while maintaining conversion volume.

What stands out most is their proactive approach, they don't wait for us to ask questions. Charles and the team regularly present optimisation opportunities and stay ahead of algorithm updates and platform changes that could impact performance.

Bird Marketing strikes the right balance between strategic thinking and hands-on execution. They understand that good rankings and decent performance metrics mean nothing without business impact, so everything they do ties back to our bottom line. Their communication is clear, their reporting is transparent, and they genuinely care about our success.

For any business looking for a reliable partner to handle both SEO and PPC without the typical agency runaround, Bird Marketing delivers solid results with professionalism.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with Bird Marketing, the results have been quantifiable and impactful across both our organic and paid channels.

1. Organic Growth: within the first six months, we saw a 40% year-over-year increase in organic traffic. More importantly, this traffic is relevant; we are now ranking in the top 3 positions for several high-value, commercial-intent keywords that we were previously invisible for.

2. Paid Search Efficiency: The team optimised our existing PPC campaigns, which has stabilised our ad spend while improving lead quality. We have seen a 20% reduction in our Cost Per Acquisition (CPA) while maintaining a steady volume of qualified inquiries.

3. Lead Quality: Beyond just the numbers, the quality of inbound leads has improved. We are receiving fewer spam submissions and more genuine commercial inquiries, which has directly contributed to a stronger sales pipeline."

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ran the engagement in a structured, low-friction way and consistently delivered deliverables on time (monthly reporting, ongoing optimisations, and agreed action items), while staying responsive whenever priorities shifted. 

• Clear plan and cadence: kickoff to align goals/KPIs, then regular check-ins plus monthly performance reports with next-step actions.
• On-time delivery: scheduled deliverables (reporting, campaign updates, SEO implementation tasks) landed when promised, with progress tracked against agreed priorities.

Fast turnaround on requests (new campaign tests, budget pivots, landing page/keyword focus changes) without needing repeated follow-ups.

Proactive communication: they flagged issues/opportunities early (performance dips, new keyword gaps, ad/creative fatigue) and proposed fixes rather than waiting to be asked.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Bird Marketing is their ability to blend technical expertise with a genuine understanding of our business goals. Unlike other agencies that often focus solely on vanity metrics like clicks or impressions, Bird Marketing prioritises lead quality and actual commercial impact.

We were particularly impressed by:

• Strategic Alignment: They didn't just apply a generic template. They took the time to understand the nuances of the construction and fit-out industry, ensuring our SEO and PPC strategies were targeting the right decision-makers.
• Proactive Management: Charles and the team don't wait for us to flag issues. They are proactive in suggesting new keywords, campaign adjustments, and optimisations to keep our performance consistent.
• Transparency: Their reporting is honest and clear. They are upfront about what is working and what needs adjustment, which has built a high level of trust throughout our engagement."

Are there any areas for improvement or something Bird Marketing could have done differently?

We're very happy with the service Bird Marketing has provided.

UPDATED REVIEW

This review was published on May 20, 2022

Marketing Executive, Virtus Contracts Ltd

Other industries

London, England

11-50

Jan 2022 - Ongoing

$10,000 to $49,999

Not verified

Project summary
Bird Marketing Limited is tasked with redesigning a commercial construction company's website. They work on complementing the company's recently updated branding and logo.

Feedback summary
Bird Marketing Limited has delivered a professional-looking website that is up to date with the current times. They provide prompt responses through emails and phone calls, leading to an efficient project management flow. Customers can expect an accommodating vendor team.

BACKGROUND

Please describe your company and your position there.

Virtus Contracts Ltd is a principal contractor that provides design and build solutions for interior fit out and refurbishment projects for commercial property in the United Kingdom. I am the Marketing Executive in charge of heading up all aspects of marketing and promotion for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bird Marketing Limited?

The project was to update the look of our website. We wanted a complete redesign that would compliment the recently updated branding and company logo.

SOLUTION

How did you select this vendor and what were the deciding factors?

I researched digital agencies online and approached several of the most visible companies I could find on Google. Bird Marketing were shortlisted based on their digital presence. I read numerous reviews from their previous clients which showed they had delivered great websites in the past.

I also appreciated the level of professionalism during my initial discussions, and this experience was a really positive factor when deciding to engage Bird Marketing.

Describe the project in detail and walk through the stages of the project.

A great deal of what we wanted to achieve was discussed in the early briefing stages when Bird created the proposal. In terms of efficiency I found this to be a useful exercise because the web design team at Bird already had a good idea of what we wanted in the first design meeting.

We had a first draft homepage design that was done to brief and I was impressed with their grasp of our brand. There were three subsequent meetings during which the designers ran through the template for the services pages, contact us page and the about us page too.

I recall there being four meetings all in all and each one focused on a certain area of the website, with the last meeting being a snagging exercise before sign off. The process was well thought out and a nice straightforward way to work through a multi-phase project in my opinion.

How many resources from the vendor's team worked with you, and what were their positions?

I talked with Lewis Ward all the way through. I believe he is the account director and he did a great job of walking me through the stages of the project. Jack and Philip were both in the design team and I was very happy working with them throughout the process. Clearly very knowledgeable and proficient in their roles.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website looks professional and is definitely up to date with the current times. It will definitely be a much better conversion tool as there are sections on the new pages that give us space to highlight previous projects and provide key information about the basic services we provide.

However, the website does not have a huge number of pages, so we are now working with the SEO department there to augment the website to improve visibility online and create pages to cover more of the specific services we offer.

How effective was the workflow between your team and theirs?

Overall it has been very effective. Communication was primarily through emails and over the phone. I always received prompt responses and the office phone number was always answered too. The format of the meetings meant little time was wasted with back and forth. It was a pretty efficient process and I felt understood and accommodated right from the beginning.

What did you find most impressive or unique about this company?

The communication aspects were a great part of working with Bird. I noticed that not all of the companies on the shortlist were as responsive to emails, and some didn’t answer the phone at times either. Bird Marketing Limited cares about our business and provides a good outcome. They lived up to expectations.

Are there any areas for improvement or something they could have done differently?

After the website design project we have started working with the SEO team. These are completely separate departments within Bird so there has been some double handling of information, but other than that Bird have been really good to work with and I am looking forward to continuing with them on developing the digital marketing strategy for Virtus.

STAR RATINGS

Overall rating: 5.0

Quality: 5.0

Cost: 5.0

Schedule: 5.0

Willing to refer: 5.0

BACKGROUND

Please describe your company and position.

I am the Managing Director of Doors Sincerely Limited

Describe what your company does in a single sentence.

Online Supplier of Replacment Kitchen and Wardrobe Doors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Improve Site Ranking for Keywords
• Review SEO for Website

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our website had been losing ranking, we wanted to invest in an SEO company that could improve the sites visibility and ranking. When I approached Bird Marketing I was instantly struck by their professional approach, giving me clear guidelines regarding the work that would be carried out and provided realistic time lines re the likely timelines in improvements in ranking. All the staff that have been involved in this project have been a pleasure to work with, polite, transparant regarding the work they carry out on a monthly basis and always keep me informed. Having worked with other SEO companies in the past I can honestly say it has been a breath of fresh air to work with such a professional team, I cannot praise their work highly enough, the results they have provided for my company have exceeded my expectations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our Google ranking for our keywords has improved, in many cases to page 1, this has resulted in more site views, enquiries and sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was professionally managed, from the outset they listened to my requirements and set about developing a plan of action to achieve it. Prior to the project starting I had a Teams Meeting with the developers who would be managing the project who fully took on board my objectives and built their plan around this. Every aspect of the work they have carried out has been completed on time, they keep me informed of developments, communication is excellent.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Every team member are customer focused, from the outset, they gave confidence with their professionalism and expertise in their field, they have taken time to explain everything which is reassuring and my company is benefiting from their input

Are there any areas for improvement or something Bird Marketing could have done differently?

I cannot fault Bird Marketing, all communications are clear and timely, their work is first class

BACKGROUND

Please describe your company and position.

I am the Clinical Psychologist and Director of StreamPsych Ltd

Describe what your company does in a single sentence.

We provide therapeutic mental health content in various format to facilitate enhanced psychological wellbeing through flexible engagement with evidence-based materials

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• To develop an engaging and accessible website
• To ensure the design was consistent with the service provided
• To ensure this was completed in a timely manner
• To assist with SEO

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Bird Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bird designed our website exactly to our specifications and were consistently flexible in how they communicated with us. They responded promptly to feedback and adapted their work without hesitation, which made the whole process feel collaborative and straightforward. A particular strength was their ability to build a platform that supports our varied content needs, including video, audio, and written workbooks or guides, all of which integrate smoothly into the site.

Their expertise is evident across all aspects of web design, marketing, and SEO. They ensured that our SEO structure and wider marketing materials were fully aligned with our vision and were grounded in evidence-based principles, which was crucial for the nature of our work. They also have well-structured protocols and processes that anticipated my needs as a client, often addressing questions before I had raised them.

The team have been genuinely warm, personable, and easy to work with. Nothing has been too small or too large a request, and I have felt fully supported throughout the project. I would not hesitate to recommend Bird to anyone looking for a professional, thoughtful, and highly capable web design service.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bird designed our website exactly to our specifications and were consistently flexible in how they communicated with us. They delivered a fully functional platform capable of hosting our content in multiple formats, including video, audio, and written workbooks or guides, ensuring that the site is practical and future-proof for our needs.

Their expertise across web design, marketing, and SEO was evident throughout. They built an SEO structure aligned with our vision and based on evidence-informed principles, and they developed marketing components that integrate seamlessly with the site. They also ensured that the website architecture, user pathways, and content systems were set up to support both professional and public users, which was a key requirement.

Operationally, they met all internal and external deadlines, attended scheduled meetings reliably, and implemented requested changes promptly and accurately. This allowed the project to progress without delay and gave us confidence that the work was consistently managed to a high standard.

Bird’s structured processes anticipated many of our needs in advance, which reduced the administrative burden on our side. The team have been warm, approachable, and easy to work with throughout, and nothing has been too small or too large an ask. I would not hesitate to recommend Bird to anyone seeking a professional, thoughtful, and highly capable web design service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bird designed our website exactly to our specifications and were consistently flexible in how they communicated with us. They have been timely and reliable throughout, responding promptly and using whichever communication method was most practical at the time, including email, Google Meet, and WhatsApp. This flexibility made the process smooth and ensured that we were always able to progress the work without delay.

They delivered a fully functional website that meets our operational needs, including the ability to host and manage content in multiple formats such as video, audio, and written workbooks or guides. Their expertise across web design, marketing, and SEO was clear, and the work they produced aligned well with our vision and the evidence-based principles underpinning our service.

They met all agreed deadlines, attended scheduled meetings as required, and actioned changes efficiently, which gave the project a strong sense of momentum from start to finish. The team have been warm, approachable, and easy to work with throughout, and nothing has been too small or too large an ask.

I would not hesitate to recommend Bird to anyone seeking a professional, responsive, and highly capable web design service.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A distinctive strength of Bird has been their ability to understand exactly what we needed. They invited specific examples of what we liked and disliked, and they were able to synthesise this information with real precision. This capacity to translate our preferences into concrete design decisions was particularly valuable and allowed them to deliver a website that genuinely reflects our vision. Their insight and attunement to our requirements made the process feel collaborative, efficient, and well-supported.

Are there any areas for improvement or something Bird Marketing could have done differently?

There is nothing I would alter about the way that Bird Marketing have worked with us. They have been incredible.

BACKGROUND

Please describe your company and position.

I am the Director of Tile fort

Describe what your company does in a single sentence.

Tile Fort sell porcelain wall tiles, floor tiles, decorative panels and tiling accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Rank on the first page of Google for relevant, commercially driven keywords within the industry.

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covered a full SEO strategy for multiple category pages. This included creating detailed category descriptions, producing an in-depth mind map of existing pages and current keyword targets, and developing new page opportunities to help us rank for a wider range of relevant, high-intent searches. We held a mind map meeting to review the strategy, agree on priorities, and identify what should and should not be targeted.

Bird Marketing then carried out the full execution of the plan. This involved onsite optimisations, writing new category content, restructuring internal linking and resolving a number of long-standing technical issues that had been affecting performance. Key deliverables included the strategic roadmap, new category content, updated optimisation across priority pages, improved site structure and the completion of technical fixes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Metric 1: Keyword rank tracking tool
Metric 2: Site Audit and SEO optimisation scanner
Metric 3: Increase in traffic to the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management has been excellent. All work was delivered on time, and I was kept fully informed throughout each stage. The team were attentive to our needs and responded quickly whenever support was required, including outside standard working hours when necessary.

What was your primary form of communication with Bird Marketing?

Email or Messaging App

What did you find most impressive or unique about this company?

The level of thoroughness in their approach was the most impressive aspect. Their keyword research was genuinely in depth and the strategic plan they produced was far more detailed and considered than those provided by other SEO companies I have worked with in the past.

Are there any areas for improvement or something Bird Marketing could have done differently?

no

BACKGROUND

Please describe your company and position.

 I am the Website and SEO Specialist of an online marketplace.

Describe what your company does in a single sentence.

The UK's No 1 Marketplace for everything fun!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Backlinking
• Site Health

SOLUTION

How did you find Bird Marketing?

Referral

Why did you select Bird Marketing over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website/Category Restructuring

Optimise site architecture and navigation to enhance user experience and search engine crawling.

On-Page SEO for Key Pages

Optimise meta tags, headers, content, and internal links for high-priority pages to improve keyword rankings.

Outreach and Backlink Acquisition

Execute strategic outreach campaigns to secure high-quality backlinks from authoritative, relevant sites.

Website Audit and Fixes

Conduct a full technical SEO audit to identify and help resolve issues.

Key Deliverables:

Restructured site hierarchy aligned with SEO best practices.

Optimised high-priority pages with measurable ranking improvements.

Monthly backlink acquisition reports.

Audit report and a list of resolved technical issues.

Campaigns focus on restructuring, on-page optimisation, sustainable link-building, and maintaining site health. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in measurable improvements, including an increase in Domain Rating (DR), a significant rise in the number of ranking keywords, and enhancements to key factors affecting site health. The deliverables were well-executed, aligning with our goals and demonstrating clear progress in overall SEO performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The vendor demonstrated a responsive and organised project management style. Communication was available through emails, a WhatsApp group, and phone calls, ensuring quick and efficient updates. They maintained timeliness in deliverables and were proactive in addressing queries or challenges.

What was your primary form of communication with Bird Marketing?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their flexibility and professionalism. They adapt seamlessly to our needs, communicate effectively, and demonstrate a consistently high level of expertise and commitment throughout the project.

Are there any areas for improvement or something Bird Marketing could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Managing Director of an IT company 

Describe what your company does in a single sentence.

We offer cyber security and data management services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Redesign our website

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bird Marketing provided comprehensive services encompassing website design, development, hosting, and training. They crafted a visually appealing and user-friendly website tailored to our brand, ensuring seamless functionality and optimal performance. Their reliable hosting services guaranteed consistent uptime and security. Additionally, they delivered in-depth training, empowering our team to manage and update the website effectively. Key deliverables included a fully developed website, secure hosting, and thorough user training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bird Marketing’s work resulted in a substantial boost in website traffic, improved user engagement, and faster page loading times. Our team’s productivity also increased due to the comprehensive training, making site management efficient and streamlined.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bird Marketing's project management was exemplary. They consistently delivered milestones on schedule and were highly responsive to our needs, ensuring a smooth and efficient development process. Their proactive communication and adaptability made collaboration seamless and stress-free.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Bird Marketing’s commitment to empowering clients is truly impressive. Their comprehensive training, seamless design process, and ongoing support set them apart, making us feel valued and capable of managing our site effectively.

Are there any areas for improvement or something Bird Marketing could have done differently?

Bird Marketing's service was outstanding; however, offering even more ongoing support options post-launch would be a nice addition for those seeking continuous guidance. Overall, they provided a fantastic experience and I don't have anything negative to say.

BACKGROUND

Please describe your company and position.

I am the Managing Director of HomeSnag

Describe what your company does in a single sentence.

Building Surveying Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Improve image of website
• Improve website performance

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I am so glad I chose Bird Marketing to create our website which has just been launched this morning. From the initial consultation, through the design stages and final release its all been really impressive. What I appreciated the most was they understood my need for the website to look and perform great, and were happy to answer my layperson questions over emails, video calls and recorded videos to explain. Our website is www.homesnag.co.uk for anyone interested

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The performance of our old website (speed etc) on our old site was quite slow ie. google page speed was at 25, whereas now it is in the 80s

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project involved initial consulations with a rep that really got to understand my desired outcome. Then i was assigned a web designer who worked on creating several templates for me to work with. At the stage of being launched we then dealt with another memeber of the team that worked with me to a deadline. There was no pressure throughout the process and they were flexible.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I looked at several different companies, but this one stood out as there was a focus on SEO rather than "just" making the website look good. I appreciated the time they took to run through everything with me on video calls

Are there any areas for improvement or something Bird Marketing could have done differently?

I couldnt fault anything

BACKGROUND

Please describe your company and position.

I am the Owner of Lisa Inside Addiction

Describe what your company does in a single sentence.

We provide online addiction counselling programmes to clients all over the nation. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• To rebuild our website
• Improve the conversion rate
• Have one clear CTA

SOLUTION

How did you find Bird Marketing?

Referral

Why did you select Bird Marketing over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We contacted Bird to create a website redesign that promoted our new video programme and addiction counselling course. We wanted the focus of the website to be on pushing the video programme solo as well as the package with addiction counselling. Bird 100% got what we wanted and our needs and did a great job architecting the site in a way that achieved that balance. They also made the site look great which was a massive bonus.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our conversion rate went up and the business grew. We have been busier than we ever have 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project, there was clear communication and I felt like I was being heard like my opinions were taken into account. At the same time, they added the perfect amount of the teams expertise so the project came out looking that bit extra which I loved.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The website successfully highlights both the video programme and the addiction counselling course, ensuring each offering receives adequate attention

Are there any areas for improvement or something Bird Marketing could have done differently?

Nothing really they were spot on and the project went well 

BACKGROUND

Please describe your company and position.

I am the Director of a renewable energy wholesaler

Describe what your company does in a single sentence.

Renewable Energy Wholesaler & Distributor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• More traffic
• More sale conversions

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The key work to be done is:

• Keyword research
• All pages being SEO optimised
• Blogs
• Backlinks

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In all honesty, I was expecting far less work to be done, we have already had several meetings to discuss what is the best strategy for my business. More surprisingly, every meeting has had no less than 3 of their members of staff present to give their advice and listen to my thoughts, which has been really comforting knowing that they care about my business' success. Moreover, we have a dedicated WhatsApp group chat to communicate, and i've only had rapid responses.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have delivered work incredibly quickly, fitting my 1 month of work in 2 weeks to reduce wasted time.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

In terms about their quality of work, it's good, like really good. I'm no professional about SEO, but if you don't believe me, just make an enquiry and you'll see the quality of their proposition powerpoint showing the levels of research they put in.

Are there any areas for improvement or something Bird Marketing could have done differently?

Not really