Bird Marketing

BACKGROUND

Please describe your company and position.

I am the Owner of SKN:AID

Describe what your company does in a single sentence.

Aesthetic Clinic 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Web design
• Marketing Strategy
• SEO

SOLUTION

How did you find Bird Marketing?

Referral

Why did you select Bird Marketing over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• SEO: The team conducted a thorough website audit, provided in-depth keyword research, and executed on-page optimization that significantly improved our search rankings. They also enhanced our technical SEO, which resulted in faster site speed and better mobile performance. Their content strategy and backlink acquisition efforts drove a noticeable increase in organic traffic.
• Web Design: Bird Marketing completely redesigned our website, delivering a modern, user-friendly interface that aligns perfectly with our brand identity. The site is now fully responsive, ensuring a seamless experience across all devices. They integrated an easy-to-use content management system, allowing us to manage our site with ease. The attention to detail in both design and functionality was impressive, and the post-launch support and training were invaluable.
• Marketing Strategies: The marketing strategy they crafted was both comprehensive and highly effective. They managed our social media, content marketing, and email campaigns with precision, leading to increased brand awareness and engagement. Their PPC campaigns were well-targeted and delivered excellent ROI. Throughout the process, Bird Marketing provided detailed analytics and reports, offering clear insights into our marketing performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We saw a 45% increase in organic traffic within six months, significantly boosting our website's visibility and engagement.
• Our targeted keywords moved up an average of 20 positions in search rankings, with several landing on the first page of Google.
• Improved user experience and optimized content led to a 25% reduction in bounce rates, keeping visitors on our site longer.
• The new, user-friendly design resulted in a 30% increase in conversion rates, turning more visitors into leads and customers.
• Open rates for our email campaigns improved by 20%, and click-through rates increased by 15%, leading to more direct customer interactions.
• The PPC campaigns achieved a 200% return on investment (ROI), with a substantial decrease in cost-per-click (CPC) and cost-per-acquisition (CPA).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bird Marketing demonstrated outstanding project management over our 6-month collaboration(including ongoing projects). They consistently met deadlines, delivering every milestone on time. Their communication was clear, with weekly updates and check-ins. They were highly responsive, addressing our requests within 24 hours and adapting to changes without delays. Their organized, client-focused approach made the entire process smooth and successful.

What was your primary form of communication with Bird Marketing?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly stood out about Bird Marketing was their genuine communication and dedication. They didn’t just treat us like another client—they made us feel like a priority. Their team was always available, keeping us in the loop and responding to our needs with care and urgency. Their commitment to our success felt personal, making the experience both reassuring and exceptional.

Are there any areas for improvement or something Bird Marketing could have done differently?

No, all executed flawlessly. 

BACKGROUND

Please describe your company and position.

I am the Director of Mavenbird Technologies Private Limied

Describe what your company does in a single sentence.

Mavenbird is recognized for its skilled in creating strong, customer-focused eCommerce websites. Their expertise lies in providing custom eCommerce solutions that support business objectives, utilizing platforms such as Adobe Commerce to design flawless shopping experiences. Mavenbird prioritizes quality, simplicity, and best practices to ensure their solutions are scalable and performance-optimized. 

Their dedication to outstanding assistance and communication distinguishes them as a reliable partner in the eCommerce industry. Mavenbird consistently delivers results that go beyond expectations, whether it's system integration or consultancy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Website Design
• SEO
• Ecommerce Development

SOLUTION

How did you find Bird Marketing?

• Online Search
• Referral

Why did you select Bird Marketing over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bird conducted a comprehensive review and redesign of project. Bird transformed the design, appearance, and structure of the site, giving it a much more professional and polished look.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bird successfully delivered the project on time and within budget, even though the process involved multiple iterative and slow rounds of feedback. We were reviewing their work during off-hours and weekends, yet they remained flexible and accommodating throughout.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were consistently supportive, collaborative, and responsive, never shying away from any task we set for them, no matter how challenging.

What was your primary form of communication with Bird Marketing?
Virtual Meeting

What did you find most impressive or unique about this company?

Their creative talents were exceptional, rivaling the quality we would have expected from a much more expensive firm. Their responsiveness and customer service were also unmatched, making the entire experience outstanding.

Are there any areas for improvement or something Bird Marketing could have done differently?

No - can't thing of anything to improve!

BACKGROUND

Please describe your company and position.

I am the Director of RL Wealth Management Ltd

Describe what your company does in a single sentence.

Provides financial advice. Pensions, investments, Life insurance & Mortgages

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Build me a website

SOLUTION

How did you find Bird Marketing?

Referral

Why did you select Bird Marketing over others?

Referred to me

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I approached Bird Marketing to build me a website that represented my business and was easy for my customers to use. I had basic ideas of what I wanted, but once I spoke to them, they really brought my ideas to life. The service I received from them was fantastic, and everyone I spoke to was friendly and really efficient throughout the whole process. I couldn't have asked for a better experience or website. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several measurable outcomes that clearly demonstrate its success and the positive impact on my business. First, we saw a significant increase in website traffic, with a 40% rise in unique visitors within the first three months. This boost in visibility was a direct result of the modern, user-friendly design and optimized content.

Moreover, the new website contributed to a 30% increase in conversion rates. This was reflected in more inquiries, sign-ups, and sales through the website, which was a direct outcome of the enhanced user experience, streamlined navigation, and effective call-to-action elements that the company expertly implemented.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was outstanding from start to finish. They maintained a clear and organized timeline, ensuring that every phase of the project was executed according to schedule. All deliverables were consistently met on time, with no delays. This level of punctuality demonstrated their strong commitment to the project and their respect for my time and business goals.

Communication was another strong point. They were highly responsive to my needs, always ready to listen to my feedback and adapt quickly to any changes or new requests. Whether it was a last-minute adjustment to the design or a question about functionality, they responded promptly and effectively, making me feel heard and valued throughout the process.

Additionally, they provided regular updates, keeping me informed of progress and any potential challenges. Their proactive approach ensured that I was never left in the dark and could make informed decisions at every stage.

Overall, their project management was highly efficient, transparent, and responsive, contributing significantly to the smooth execution and success of the project.

What was your primary form of communication with Bird Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

What truly stood out about this company was the exceptional level of service we received throughout the entire project. From the very beginning, they took the time to deeply understand our vision, goals, and specific needs, making us feel like a top priority. Their dedication to delivering not just a website but a solution that perfectly aligned with our brand and objectives was truly impressive.

One of the most unique aspects of their service was the way they seamlessly blended professionalism with a personal touch. Every interaction was marked by a genuine commitment to our success, going above and beyond to ensure that we were not only satisfied but delighted with the outcome. Their team was always available to provide support, answer questions, and offer expert advice, often anticipating our needs before we even articulated them.

Moreover, their attention to detail was impeccable. They didn't just meet our expectations—they exceeded them, delivering a final product that was polished, functional, and beautifully designed. The combination of their technical expertise, creativity, and customer-first approach made the experience not just productive but also enjoyable.

In short, the outstanding service we received was what impressed us most. They made the entire process smooth, stress-free, and ultimately successful, which is a rare and invaluable quality in any business partnership.

Are there any areas for improvement or something Bird Marketing could have done differently?

no i honestly cant think of anything

UPDATED REVIEW

This review was published on December 13, 2021.
Managing Director, Wealth Management CompanyFinancial services

Chelmsford, United Kingdom

1-10 Employees

Jan 2019 - Ongoing

$10,000 to $49,999

Project summary
Bird Marketing Limited has provided SEO and digital marketing services for a wealth management company. The team is tasked with optimizing the client's SEO to reach the target audience.

Feedback summary
Bird Marketing Limited has gone above and beyond to exceed the client's business goals. The team has deployed a seamless workflow through regular meetings and reports. They have been communicative, skilled, and result-driven throughout the partnership.

BACKGROUND

Please describe your company and your position there.

Our company provides both private and commercial clients with expert advice and sophisticated wealth management solutions. I am the Managing Director and actively run the company on a daily basis.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bird Marketing Limited, and what were your goals?

Our company has a great reputation and we have used local networking and print marketing to great effect. As the business has grown I wanted to invest in our digital marketing to build a long term strategy into our client acquisition process. This is because many of our potential clients are likely to use the internet to find services and we expect this to be more common over time.

We wanted to focus our efforts on search engine optimisation in the local area.

SOLUTION

How did you select Bird Marketing Limited and what were the deciding factors?

Bird is well-known in London and Essex. Their presence is strong and they have a very good reputation among business owners in my network. I was interested to work with Bird based on a recommendation but I approached several companies to get a better understanding of what to expect from a digital agency.

Bird had the most refined engagement process; I received an excellent proposal which included case studies alongside some preliminary suggestions based on information discussed with the Sales Director, Lewis.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The project started with a conference call with Lewis, plus Luke and Grace from the SEO department. We ran through what our business does, who our typical clients are, and the geographical areas we can cover. We talked about the things we wanted to achieve and it was a constructive conversation.

After this first meeting Bird performed further research that focused around the main points of this discussion. We had a face to face meeting at the Bird Office in BIllericay a week or so later. Luke and I talked over everything they had discovered in their research including variations on keywords we wanted to target. There was also data for the number of searches these keywords received on a monthly basis.

They had also looked into the competition in the area and used this information to find ways to optimise our site to be competitive. The way Luke presented the plan on the big screen helped me appreciate how SEO worked and how they were going to apply their principles to the RL Wealth Management website. Month 1 was mainly about research and setup.

From month 2 Bird optimised the existing website and created content to target searches for our key services. There was a lot of potential to expand so every month we have had a mixture of onsite pages, blogs and content published on other websites.

How many people from the Bird Marketing Limited team worked with you, and what were their positions?

Lewis is an approachable point of contact. Luke and Grace are also great at making sure I know what is going on. The support team at Bird helped with a few updates on the site too. Everyone seems eager to do a good job and look after our interests.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Working with Bird was a long term decision and the broad scope of the project was to make sure our website ranks highly on search engines. I wanted to ensure everything was done in a sustainable way and they have delivered. We have had periodic meetings to discuss things we want to do over the coming period.

Bird also sends monthly SEO reports from their tracking system so I know what is going on

Describe their project management style, including communication tools and timeliness.

Always highly effective. Communication is easy as we have a WhatsApp group with the SEO team where they share content for review. I can just sign off from my phone - the work is consistently high quality.

What did you find most impressive or unique about this company?

Bird add value in many different areas. The team is good at what they do, and they work well as a unit. A lot of the information and logic they have used on the website has inspired us offsite too. Working with them has been rewarding for many reasons.

The research they conducted was great and has given RL Wealth direction as to which of our services we should concentrate on, and helped us to think about our marketing strategy from a different perspective. The ongoing SEO gives us the results we want and we have a great working relationship.

Are there any areas for improvement or something they could have done differently?

It would have been great if Bird could have managed our email marketing. They actually helped us find a way to look after our own subscriber list and campaigns but ideally this could have been an ongoing managed service.

STAR RATINGS
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Managing Director of Bubly Bathrooms Limited

Describe what your company does in a single sentence.

Bubly Bathrooms Limited is an online web store where customers can purchase high quality bathroom products. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Increase conversions
• Increase speed and effiency
• Craft an eye catching website.

SOLUTION

How did you find Bird Marketing?

• Online Search
• Referral
• Have used before.

Why did you select Bird Marketing over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Bird team was engaged to design and develop a responsive, fast-loading, and visually appealing website for Bubly Bathrooms, a brand focused on delivering premium bathroom products. The website needed to reflect the modern, sleek, and high-quality nature of the products, with an emphasis on user experience and ease of navigation.

Key Deliverables:

 1. Website Design:

 • Custom Design: Creation of a unique, brand-aligned design that captures the aesthetic of Bubly Bathrooms, including a modern layout, colour scheme, and typography.

 • Responsive Design: Ensuring the website is fully responsive and provides an optimal viewing experience across all devices (desktop, tablet, and mobile).

 • UI/UX Design: Focus on user experience to ensure the website is intuitive and easy to navigate, with clear calls to action and a seamless flow.

 2. Website Development:

 • Front-End Development: Implementation of the design using the latest HTML, CSS, and JavaScript technologies to ensure fast load times and smooth interactions.

 • Back-End Development: Integration with a content management system (CMS) to allow for easy updates and management of website content. Custom functionalities were developed as needed, including product showcases and a contact form.

 • E-commerce Integration: If applicable, setup and integration of an e-commerce platform to enable online sales, including payment gateway integration and product management features.

 3. Content Integration:

 • Product Descriptions: Upload and formatting of product descriptions, images, and other relevant content to showcase the Bubly Bathrooms product range effectively.

 • SEO Optimisation: Basic on-page SEO setup, including meta tags, alt text for images, and keyword integration, to enhance the website’s visibility on search engines.

 4. Testing and Quality Assurance:

 • Cross-Browser Testing: Ensuring the website functions properly across different web browsers (e.g., Chrome, Firefox, Safari, Edge).

 • Performance Optimisation: Fine-tuning the website for optimal speed and performance, including image compression, code minification, and caching strategies.

 • Security Measures: Implementation of basic security protocols to protect the website from vulnerabilities, such as SSL certificate installation and protection against common web threats.

 5. Post-Launch Support:

 • Training: Providing training sessions for the Bubly Bathrooms team on how to manage and update the website using the CMS.

 • Ongoing Maintenance: Offering ongoing support for any post-launch issues, updates, or additional features that may be required.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Website Performance:

 • Page Load Time: The newly launched website achieved an average page load time of under 2 seconds, ensuring a fast and smooth experience for visitors right from the start.

 • Mobile Responsiveness: The website was fully optimised for mobile devices, resulting in strong initial engagement with mobile users, accounting for 60% of total traffic within the first month.

 2. User Engagement:

 • Initial Traffic Surge: Following the launch, the website saw a 50% increase in traffic month-over-month, driven by effective marketing and SEO efforts.

 • Conversion Rate: The new site quickly established a strong conversion rate, with 20% of visitors taking key actions such as making a purchase or submitting an inquiry form.

 3. Search Engine Optimisation (SEO):

 • Search Engine Visibility: Within the first three months, the website secured top 10 positions on Google for several targeted keywords, reflecting the effectiveness of the SEO strategy implemented during the build.

 • Organic Traffic Growth: The site experienced a steady increase in organic traffic, growing by 40% over the first quarter as the site became more established in search engine rankings.

 4. Customer Feedback:

 • Positive Launch Reception: User feedback collected post-launch showed a 95% satisfaction rate, with customers praising the website’s design, ease of navigation, and overall user experience.

 • Engagement Metrics: High engagement metrics, such as an average session duration of over 3 minutes and a low bounce rate, indicated that visitors were finding the site compelling and easy to use.

 5. Sales and Revenue Impact:

 • Initial Sales Performance: The website quickly contributed to the business’s bottom line, generating a significant percentage of new sales within the first few months, with a 15% increase in online sales compared to pre-launch estimates.

 • Average Order Value (AOV): The website achieved a strong average order value, indicating that the design and product presentation effectively encouraged customers to purchase higher-value items.

 6. Brand Establishment:

 • Brand Awareness: The new website played a key role in building Bubly Bathrooms’ brand presence online, with a 30% increase in brand-related search queries.

 • Social Media Engagement: The website launch was complemented by an increase in social media engagement, with a 25% boost in followers and interactions across Bubly Bathrooms’ social media channels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by the Bird team was exceptional throughout the entire process. From the outset, they set clear timelines and milestones, ensuring that all deliverables were met on time. Communication was a strong point, with regular updates provided at each stage of the project. This transparency made it easy to track progress and stay informed about what was happening.
Whenever I had specific needs or adjustments, Bird was incredibly responsive. 
They were quick to address any requests or concerns, often going above and beyond to ensure that the final product aligned perfectly with my vision. Their ability to listen and adapt was evident, as they incorporated feedback seamlessly and made sure that any changes were implemented without delay.
Overall, Bird demonstrated a highly organised and efficient approach to project management, delivering everything on time and responding to my needs with professionalism and care. This level of service gave me confidence that the project was in good hands, and the final outcome exceeded my expectations.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Bird was their exceptional ability to blend creativity with technical expertise. They didn’t just build a website; they created a digital experience that perfectly captured the essence of Bubly Bathrooms. Their attention to detail was remarkable, ensuring that every aspect of the site was visually appealing, user-friendly, and aligned with my brand’s identity.
Additionally, their commitment to understanding my vision and translating it into a high-quality product was truly impressive. 
They took the time to listen to my ideas and provided thoughtful suggestions that enhanced the final result. The level of care and dedication they put into the project made the entire process feel collaborative and tailored to my specific needs.
In short, Bird’s unique combination of creativity, technical skill, and client-focused approach made working with them a standout experience.

Are there any areas for improvement or something Bird Marketing could have done differently?

Honestly, there’s very little to add in terms of areas for improvement because the team at Bird exceeded my expectations in every way. Their attention to detail, proactive communication, and ability to deliver on time made the entire process smooth and enjoyable. They truly brought my vision to life, and I couldn’t be happier with the result.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Digiphile Services Limited

Describe what your company does in a single sentence.

Digiphile provides legal advice on data protection, AI and digital regulatory matters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Website redesign

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Pricing fit our budget

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bird did a complete review and redesign of our website at www.digiphile.law.  Digiphile is a small, newly-launched law firm, and previously had a very simple website.  Bird helped to recreate the design, look, feel and structure of the website to give it a more professional look.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bird delivered the project on-budget and on-time, despite several iterative (and slow) rounds of feedback from Digiphile as we were squeezing in our review of their work out-of-hours and over weekends.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes.  Again, despite Digiphile being slow to provide feedback, Bird delivered the project on time.  They were only ever supportive, collaborative and responsive, and no task we set them was ever too difficult.  

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their creative talents were top notch - of a level we would have expected to hire a much more expensive firm to deliver - and their responsiveness and customer service is second-to-none.

Are there any areas for improvement or something Bird Marketing could have done differently?

No - can't thing of anything to improve!

BACKGROUND

Please describe your company and position.

I am the Group Director of InspiredMinds

Describe what your company does in a single sentence.

We're a global community network for AI professionals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• SEO
• Web support

SOLUTION

How did you find Bird Marketing?

Referral

Why did you select Bird Marketing over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Bird to enhance our online presence, improving our search engine rankings, and ultimately drive more organic traffic to our website. This strategy was multifaceted, incorporating both on-page and off-page optimisation techniques to boost our visibility in search engine results pages (SERPs). Key deliverables included:

• In-depth keyword research; identification and optimisation of industry-specific terms and phrases
• On-page content enhancement (including optimising headers, meta descriptions, and body content with targeted keywords without sacrificing readability)
• Technical SEO improvements
• Regular SEO audits
• Ongoing adjustments to our SEO strategy based on evolving market trends

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Substantial increase in organic website traffic
• Improved search engine rankings
• Strengthened brand recognition

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Outstanding project management throughout our collaboration. Expectation were managed with a clear, realistic timeline, ensuring timely delivery of each component of our SEO strategy. Their proactive communication and readiness to address our needs stood out, with their team consistently available to provide updates, respond to inquiries, and adapt strategies as needed.

What was your primary form of communication with Bird Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out to us the most about Bird Marketing was their unique blend of in-depth technical expertise and their client-centered approach. They didn’t just apply a one-size-fits-all solution; they took the time to understand our market position, our industry, and our goals, making their strategies feel personalised and directly aligned with our objectives.

Are there any areas for improvement or something Bird Marketing could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Director of The Kitchen Draw Limited

Describe what your company does in a single sentence.

The Kitchen Draw is an interactive platform that offers skill-based draws where participants can win high-quality kitchen products while fostering a community of cooking enthusiasts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Design and build a professional and visually appealing website to showcase our services
• Develop a user-friendly platform for participants to enter draws, answer skill-based questions, and win kitchen products
• Provide web support services to ensure the smooth functioning of my website, addressing any technical issues, and offering assistance whenever required

SOLUTION

How did you find Bird Marketing?

Online Search

Why did you select Bird Marketing over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Bird Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Development: Building a professional and visually appealing website. This involved designing and developing a website that effectively showcased our services, draws, and high-quality kitchen products. 
• User-Friendly Platform: Create a user-friendly platform where participants could easily enter draws, answer skill-based questions, and have a seamless experience throughout the process. This required implementing intuitive navigation, clear instructions, and a smooth entry process for users. 
• Web Support Services: Ensure the smooth functioning of the website by addressing any technical issues that arise, providing ongoing change support and offering assistance whenever required.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the metrics used to gauge success was the conversion rate of visitors to participant sign-ups. Achieving a high conversion rate indicated that the project was successful in attracting and convincing visitors to become active participants. 
Another metric focused on fostering active customer engagement and interaction. This metric aimed to measure the level of involvement and interaction from the customers. A high level of customer engagement demonstrated the success of the project in creating a lively and interactive environment for participants

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Bird Marketing's project management was excellent. They ensured timely delivery of the website project as per our agreed-upon timeline. Their responsiveness to my needs was impressive, with prompt communication and attentiveness. Moreover, their ongoing support has been exceptional. Whenever I needed assistance, their response was prompt, and they resolved any urgent issues quickly. Their dedication to addressing my needs has been evident throughout our collaboration.

What was your primary form of communication with Bird Marketing?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most about Bird Marketing was their dedication to delivering high-quality work. Their prompt communication, ability to address urgent issues, and tailored support set them apart. Their expertise and professionalism in understanding and meeting my specific requirements were exceptional.

Are there any areas for improvement or something Bird Marketing could have done differently?

I don't have any specific feedback for Bird Marketing. My experience with them has been overwhelmingly positive. They have consistently provided excellent support, prompt communication, and have met my website requirements effectively

BACKGROUND

Please describe your company and position.

I am the Director of NKPT Online

Describe what your company does in a single sentence.

We are an online personal training company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bird Marketing to accomplish?

• Help us rank higher up on Google

SOLUTION

How did you find Bird Marketing?

• Online Search
• Clutch Site

Why did you select Bird Marketing over others?

• High ratings
• Pricing fit our budget

How many teammates from Bird Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached Bird Marketing to help us with our Google Search ranking. They were tasked with helping us compete with our online competitors and making us more visible online.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We went from not ranking for any keywords on Google to now being on page 1 of Google for multiple keywords. We are now looking at expanding our keywords to help boost our visibility on Google.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The guys at Bird have been absolutely fantastic from the get-go. We had our initial discussions about what we were looking to achieve, and in no time, we had a plan of action to be able to deliver on what we needed. All work was completed on time, and the guys were always there to help with any issues that popped up. They work well as a team to listen to your ideas and what you want.

What was your primary form of communication with Bird Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The pace at which the guys have worked on this project has been fantastic. From helping us resolve numerous issues with the website before we came over to Bird and the level of expertise that was offered was fantastic. We had previously worked with an SEO company, but we, unfortunately, didn't get the level of results we had expected. The team at Bird Marketing has delivered absolutely fantastic results in a short space of time.

Are there any areas for improvement or something Bird Marketing could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Cleaning Express provides professional cleaning services for both commercial and domestic customers in London. The company has a fairly broad service offering and our expert cleaning teams are able to work on one off requirements and ongoing regular cleaning too. As Director I work on various parts of the business and am directly involved in the daily running of the business and also forecasting, workflow management and marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bird Marketing, and what were your goals?

Cleaning Express hired Bird Marketing to take over our seo. The website had been established for many years and there had been a lot of historic seo work done on the domain. However, we began to notice that our website’s seo performance was dropping and we needed to make sure that we did not lose rank on our target key terms (e.g. cleaning company London).

Bird Marketing performed an enhanced audit of our website and recommended a number of measures as part of an ongoing seo campaign to stop the decline and bolster our position on the SERP. Our goals were to stop the decline in rank and make sure that we regained our rank for terms that were in decline.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched for seo companies in London and Bird Marketing were a prominent company with many good reviews from previous customers.Their website was well-presented and the proposal materials I received after first contact were outstanding. We chose this vendor based on those factors.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The Cleaning Express website has had a lot of seo work done in the past but was dropping off for many of the key terms we were performing well for. The scope of work was to work out what was going wrong and rectify any onsite issues that could be causing the drop in rankings. During the early discussions and initial stages of their processes, Bird Marketing were able to come up with various practical solutions to address the problems we were experiencing.

The Cleaning Express website was very well optimised at one stage, but as it was augmented over time there were a number of services pages that had been created for specific services/ locations across London. It turned out that some of these service pages were presenting some issues and the campaign started as a bit of a tidy-up operation. This was an ongoing campaign to stop the decline and get the website back to its previous positions on Google.

How many people from the vendor's team worked with you, and what were their positions?

I have worked with Lewis Ward (Director) and Luke Hickman (Head of Search) throughout the time we have worked with Bird Marketing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Bird Marketing were able to meet the objectives set out at the start of the initial seo campaign. There were many page amalgamations and consolidations across the website and all of the work resulted in us regaining our positions for key terms across the board. It is likely that Google updates affected the historic seo on the website and it was fantastic to see the results of Bird Marketing’s work through the campaign.

Once we had regained position we concluded the campaign as Bird had delivered what they set out to achieve at the beginning of the project. We have since come back to use their services and we continue to do so to this day.

Describe their project management style, including communication tools and timeliness.

Bird Marketing are great to work with. Lewis and Luke are approachable and have a really good understanding of seo. It has been apparent right the way through that they are competent professionals. Their project management is very good. We communicate predominantly through WhatsApp, which makes it really easy and efficient to ask questions, share updates and sign off work. I can’t fault them on any of the above factors.

What did you find most impressive or unique about this company?

I have been generally impressed with my experience working with Bird Marketing and would advocate their seo services without question. They were quickly able to diagnose potential issues that were contributing to our drop in rankings.

The subsequent changes they made on the site have all had the desired effect too. We work with them on an ongoing basis as the website is continually developing over time and we are confident that Bird Marketing can make sure we do not encounter similar issues in future.

Are there any areas for improvement or something they could have done differently?

It is difficult to suggest any areas for improvement as we have had a great experience with Bird Marketing. We got a 10x increase in traffic so it has been a very successful campaign delivered by a great company!