BiLingoPlus

BACKGROUND

Please describe your company and position.

I am the CMO of Broken Build

Describe what your company does in a single sentence.

App developer for Atlassian marketplace.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

• We hired BiLingoPlus to localize our mobile apps, making it accessible and engaging for users in multiple languages.

SOLUTION

How did you find BiLingoPlus?

colleague

Why did you select BiLingoPlus over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from BiLingoPlus were assigned to this project?

17

Describe the scope of work in detail. Please include a summary of key deliverables.

They translated and localized our apps’s UI, notifications, and help sections, performed linguistic and functional testing, and delivered regular progress updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a spike in downloads, positive user feedback, and higher apps store ratings in localized regions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was spot on—timely deliveries, responsive communication, and flexibility.

What was your primary form of communication with BiLingoPlus?

Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to cultural nuances and seamless integration of localized content were outstanding.

Are there any areas for improvement or something BiLingoPlus could have done differently?

More frequent real-time updates via their project management tool would be a great enhancement.

BACKGROUND

Please describe your company and position.

I am the Employer Brand Manager of ALLSTARSIT

Describe what your company does in a single sentence.

ALLSTARSIT provides outstaffing services for IT businesses globally. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

• We needed to localize our guidance and descriptions into 21 languages to support our international clients and teams across Europe, Asia, and the Americas so that they could easily understand and implement our processes.

SOLUTION

How did you find BiLingoPlus?

Google

Why did you select BiLingoPlus over others?

• Pricing fit our budget
• Referred to me

How many teammates from BiLingoPlus were assigned to this project?

42 translators and 5 managers

Describe the scope of work in detail. Please include a summary of key deliverables.

BiLingoPlus translated a wide range of documents, including training guides, process descriptions, and technical instructions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The translated materials were well-received by our teams as per our specifications. We saw improved compliance with our guidelines, fewer misunderstandings, and an overall increase in efficiency and productivity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BiLingoPlus excelled in project management. They met all deadlines and were always quick to respond to any questions or changes we had. Their organized approach kept everything on track.

What was your primary form of communication with BiLingoPlus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The seamless integration of their translations into our existing materials without losing the original intent or tone was highly impressive.

Are there any areas for improvement or something BiLingoPlus could have done differently?

Our experience was very positive, nothing to add.

BACKGROUND

Please describe your company and position.

I am the Head of marketing of Spendbase

Describe what your company does in a single sentence.

Cut software expenses for companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

• To localize our website and blog

SOLUTION

How did you find BiLingoPlus?

LinkedIn

Why did you select BiLingoPlus over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from BiLingoPlus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Translation of all website pages, including the prototype and some blog posts. To reduce the cost of translating a blog, we decided to use the MTPE service. The required website pages were translated into the required form for further testing. Consultation and the optimal process for MTPE was provided.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All wishes and specifications were taken into account: character limits, titles, tags, etc. The translation was completed in the format required by us. The price for blog translation was reduced due to MTPE.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had a good system for exchanging and transferring files between developers and translators. They regularly asked many clarifying questions. Also very convenient and fast communication, which was important regarding UI content. All deadlines were met.

What was your primary form of communication with BiLingoPlus?

Email or Messaging App

What did you find most impressive or unique about this company?

Their automation systems and ease of cooperation, even in seemingly complex issues.

Are there any areas for improvement or something BiLingoPlus could have done differently?

Not sure

BACKGROUND

Please describe your company and position.

I am the Managing Director of Fgfactory

Describe what your company does in a single sentence.

Game development and art production company that delivers services to developers, media companies and other businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

• We wanted help getting better customer support and translating the interface into other languages since we planned to localize our mobile games for different locations.

SOLUTION

How did you find BiLingoPlus?

Online Search

Why did you select BiLingoPlus over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from BiLingoPlus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To ensure that all of our players worldwide can access and comprehend our games, we recruited BilingoPlus to translate our games into almost thirty different languages. Naturally, we demand this work to be completed to a high standard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We always receive responses to all requests promptly, usually within a few days, contingent on the project's complexity. The team's speed and quality were outstanding as usual.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is timely, with prompt contact and amiable assistance every time.

What was your primary form of communication with BiLingoPlus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Regardless of the target language, word count, or deadline, they consistently produce the greatest translations.

Are there any areas for improvement or something BiLingoPlus could have done differently?

Nope, everything has gone really well thus far.