BiLingoPlus

BACKGROUND

Please describe your company and position.

I am the CBDO of UniOne

Describe what your company does in a single sentence.

We’re a one-stop platform that helps businesses boost their email marketing with easy-to-use tools and awesome automation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?
We needed BiLingoPlus to translate our platform interface and all supporting documentation into 5 different languages.

SOLUTION

How did you find BiLingoPlus?

• Online Search
• Clutch Site

Why did you select BiLingoPlus over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from BiLingoPlus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BiLingoPlus took care of translating our entire platform and user docs into 5 languages. They made sure everything was on point, localized perfectly, and even kept the layout looking clean. They’ve also had our back for updates and tweaks along the way!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform went live in 5 new languages without a hitch, and our international users started navigating it smoothly. Plus, we saw a nice boost in engagement from non-English speakers—definitely a win!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was on point—super responsive and always on time. They kept us updated throughout, and anytime we had a request or change, they handled it quickly without missing a beat!

What was your primary form of communication with BiLingoPlus?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was how seamless they made everything. They were fast, super flexible, and nailed the translations without us having to explain much—like they just got it from the start!

Are there any areas for improvement or something BiLingoPlus could have done differently?

Honestly, not much to complain about! If anything, maybe a bit more proactivity on offering language suggestions, but overall, they really nailed it.

BACKGROUND

Please describe your company and position.

I am the CEO of Hivex

Describe what your company does in a single sentence.

Marketplace of vetted developers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?
We hired BiLingoPlus to translate our marketing materials, guidelines, and technical documentation into 12 languages.

SOLUTION

How did you find BiLingoPlus?

Online Search

Why did you select BiLingoPlus over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from BiLingoPlus were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was quite extensive. They translated our marketing materials, guidelines, and technical documentation into 12 languages, covering Europe, Asia, and the Americas. They translated everything from brochures and flyers to website content and social media posts; internal and external guidelines; user manuals, product specs, and technical guides.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our marketing materials resonated better with international audiences, boosting engagement. The localized technical documentation made our products easier to use, which improved customer satisfaction. Our brand message stayed consistent across all markets, thanks to their accurate translations. Internal and external communication became smoother with the localized guidelines. We received great feedback from our international clients and internal teams, showing the effectiveness of the translations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was excellen. They consistently delivered translations on time, which was crucial for our timelines. Whenever we had specific requests or needed adjustments, they were responsive and proactive in addressing them.

What was your primary form of communication with BiLingoPlus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their meticulous attention to detail and commitment to understanding our specific needs.

Are there any areas for improvement or something BiLingoPlus could have done differently?

We were completely satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of RadASO

Describe what your company does in a single sentence.

RadASO is a marketing agency that specializes in app store optimization (ASO), user acquisition, and localization services to help apps achieve better visibility and reach in app stores.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

• We aimed to connect with a broader audience by having BiLingoPlus localize our app store descriptions and marketing materials into several languages.

SOLUTION

How did you find BiLingoPlus?

Online Search

Why did you select BiLingoPlus over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from BiLingoPlus were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with BiLingoPlus to localize our app content for multiple languages. They translated our app store descriptions, user acquisition materials, and marketing campaigns. Their team also provided thorough quality assurance to maintain high standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The localized app store descriptions led to a noticeable increase in downloads in key international markets; Our marketing campaigns, once localized, resulted in higher conversion rates and a stronger ROI across multiple regions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was great, delivering everything on schedule. They were quick to respond to our needs and adjusted to changes with ease.

What was your primary form of communication with BiLingoPlus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to delivering exceptional quality and ability to manage complex projects easily was impressive.

Are there any areas for improvement or something BiLingoPlus could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the SEO of Softbook

Describe what your company does in a single sentence.

Softbook provides a user-friendly platform for creating, managing, and sharing digital books and interactive content seamlessly.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

• We required to localize our website.

SOLUTION

How did you find BiLingoPlus?

Online Search

Why did you select BiLingoPlus over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from BiLingoPlus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BiLingoPlus took on the challenge of localizing our entire website into Ukrainian:

• They translated all content and multimedia
• They adjusted cultural references to Ukrainian users
• They ensured the site's layout and functionality remained intact

The result was a seamless integration of localized content that matched our original vision, with timely updates and meticulous quality checks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We enhanced user experience with clear and accurate translations
• Improved search engine visibility
• Higher traffic from Ukrainian market
• On-time delivery of the localized website with minimal revisions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• BiLingoPlus managed the project seamlessly, delivering everything on time and efficiently. 
• They were highly responsive to our needs, addressing any questions or concerns promptly.
• They ensured smooth communication throughout the process.

What was your primary form of communication with BiLingoPlus?

Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive was BiLingoPlus' ability to merge technical precision with high-quality outcomes. Their translations felt natural and engaging.

Are there any areas for improvement or something BiLingoPlus could have done differently?

Everything was handled exceptionally well by them.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Belkins

Describe what your company does in a single sentence.

Belkins is a B2B lead gen agency that boasts over 7 years of expertise in scaling businesses’ sales across a wide range of industries. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

• BiLingoPlus helps us reach new markets by translating our marketing campaign into 7 different languages. The goal was to make our message and posters resonate with a global audience.

SOLUTION

How did you find BiLingoPlus?

Referral

Why did you select BiLingoPlus over others?

• Good value for cost
• Referred to me

How many teammates from BiLingoPlus were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled everything from translating email campaigns, ads, and landing pages to localizing our marketing content for Spanish, French, German, Italian, Portuguese, Chinese, and Japanese audiences. Deliverables included accurate translations for content across all languages with regular progress updates and feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a big jump in engagement from the localized regions. Our emails had higher open rates, and our ads got more clicks. We also converted more leads in these new markets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was fantastic. Everything was delivered on time, and they were very responsive to our requests and changes.

What was your primary form of communication with BiLingoPlus?

Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail was impressive. They didn’t just translate the text, they made sure it was relevant and engaging for each country. Also their proactive communication.

Are there any areas for improvement or something BiLingoPlus could have done differently?

Overall, we were very satisfied, so nothing to highlight.

BACKGROUND

Please describe your company and position.

I am the content manager of eSputnik

Describe what your company does in a single sentence.

Omnichannel Сustomer Data Platform (CDP) that helps medium and large online projects easily use customer behavior data to increase loyalty and customer LTV.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

• Our goal was to make our software feel native to users in different countries. BiLingoPlus's task was to localize everything from the interface to the help documentation.

SOLUTION

How did you find BiLingoPlus?

Online Search

Why did you select BiLingoPlus over others?

• Great culture fit
• Good value for cost

How many teammates from BiLingoPlus were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They translated the software UI and commands, adapted user manuals and support documentation, created culturally relevant marketing materials, and performed comprehensive linguistic testing to guarantee seamless functionality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our NPS from users in the new language markets rose by 15 points, indicating higher customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach was highly organized and effective. They consistently met deadlines for deliverables. Their quality and timeliness exceeded our expectations.

What was your primary form of communication with BiLingoPlus?

Email or Messaging App

What did you find most impressive or unique about this company?

The most unique aspect of BiLingoPlus was their proactive approach to project management. They anticipated challenges before they arose, keeping our localization project on track and exceeding our expectations.

Are there any areas for improvement or something BiLingoPlus could have done differently?

They might benefit from enhancing their localization testing processes to ensure seamless integration with various software platforms. This would further optimize user experience.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Unihost

Describe what your company does in a single sentence.

Unihost - we provide comprehensive server solutions for any project

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

• We required to localize our website.

SOLUTION

How did you find BiLingoPlus?

Online Search

Why did you select BiLingoPlus over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned
• Reasonable price and reliable expertise

How many teammates from BiLingoPlus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to localize our website into English and Polish. The BiLingoPlus team helped us set up the localization process through automation and integration with our development environment. These were html and json files. Using the API, we set up a fast and convenient process where translations were delivered in batches and integrated into our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got access to Crowdin where we could track the progress of translations. All delivered translations had no errors or bugs, everything worked as planned. During a long period of using the site, we did not receive negative feedback regarding translations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The BiLingoPlus team had a flexible and convenient project management system. Even though we had access to all the resources, they managed well independently. They completed everything on time and according to our needs.

What was your primary form of communication with BiLingoPlus?

Email or Messaging App

What did you find most impressive or unique about this company?

This is their expertise in the field, developed project management and ease of cooperation.

Are there any areas for improvement or something BiLingoPlus could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of a real estate company 

Describe what your company does in a single sentence.

Our company in Johannesburg North have bought into this philosophy, and with our experienced team of property practitioners we look to supply our clientele with an enhanced and enjoyable experience whether selling, buying or leasing a home in the property market.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

I required legal paperwork to be translated in order to transact real estate.

SOLUTION

How did you find BiLingoPlus?

Online Search

Why did you select BiLingoPlus over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from BiLingoPlus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We received assistance from BilingoPlus in translating the documents that our international clients sent us from their own nations. Each document must include an English translation, therefore our investors assisted us in producing versions that satisfied their requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Signatory parties to real estate transactions must comprehend a plethora of legally binding paperwork. For this reason, it is imperative that the terms and conditions are translated correctly for each and every party. And their Team has been helping so far on that

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver excellent work. Thus far, no investor has rejected a translation that BilingoPlus has produced.

What was your primary form of communication with BiLingoPlus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They pay close attention to my requests throughout the project, and I'm really impressed by their expertise. We can trust BilingoPlus with our private information, as they have demonstrated. For me, they continue to be the greatest translation service available.

Are there any areas for improvement or something BiLingoPlus could have done differently?

I can't think of anything! 

BACKGROUND

Please describe your company and position.

I am the Managing Director of CDM Engineering Ukraine

Describe what your company does in a single sentence.

CDM Engineering Ukraine is an engineering and environmental consulting company focused on bringing a value-added service approach consistent with international best practice to the Ukrainian market. Since 2013, we have been providing engineering design, procurement, project management for construction and other engineering solutions as well as key environmental services in Ukraine for international and local clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

• In order to boost customer satisfaction and facilitate better connection with our overseas clients, we chose BilingoPlus to set up a bilingual call center. Our goal was to offer effective translation services for our manufacturing company while overcoming linguistic hurdles.

SOLUTION

How did you find BiLingoPlus?

• Online Search
• Clutch Site

Why did you select BiLingoPlus over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from BiLingoPlus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BilingoPlus offers bilingual call center support, reducing manual effort and time spent on translations. Their talented multilingual translators provide precise translations, prompt phone responses, and efficient customer service, enhancing communication with global clients. This eliminates the need for manual intervention and improves overall efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The initiative produced quantifiable results that demonstrated noteworthy advancement and achievement. Language obstacles were successfully removed, and we saw a significant rise in customer satisfaction levels. Sales and revenue increased significantly as a result of our growing foreign clientele. Long-term relationships were cultivated and customer experiences were improved by the precise translations and fast call responses.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BilingoPlus's dedication to quality and meticulous attention to detail was what most impressed us. They maintained the subtleties and authenticity of every language and constantly produced precise translations. It was exceptionally impressive how well they handled challenging assignments.

What was your primary form of communication with BiLingoPlus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Having an account manager I can communicate directly adds a personal touch that is excellent. We are relieved of the task burden since the account manager takes care of everything there.

Are there any areas for improvement or something BiLingoPlus could have done differently?

Nothing I'm Unsatisfied with during my time of working with them

BACKGROUND

Please describe your company and position.

I am the CEO and Co-Founder of Games Gathering Conference

Describe what your company does in a single sentence.

We are the biggest B2B conference in Eastern Europe dedicated to game development and creation of high-quality gaming content. Annually held in Kyiv since 2015.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BiLingoPlus to accomplish?

• We handled pre- and post-sale customer service with BiLingoPlus. They managed our volume throughout the busiest times of the year without any problems, and they also reduced our time to first contact with clients.

SOLUTION

How did you find BiLingoPlus?

• Online Search
• Clutch Site

Why did you select BiLingoPlus over others?

• Pricing fit our budget
• Company values aligned
• Superior Skills

How many teammates from BiLingoPlus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our experience developing our application with BiLingoPlus has been excellent, particularly in terms of project management and translation services. With promptness, responsiveness, flexibility, and problem-solving abilities, their team showed great organizational abilities and a strong dedication to maintaining our project on schedule.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For our marketing materials, BiLingoPlus offered excellent translation services. We had the opportunity to interact with clients in new nations by working with different translations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their administration is friendly and accommodating. Overall, the team is courteous and client-focused. Whether I contact them by phone, WhatsApp, or email, they always respond to me. Even if someone else answers the phone, they appear to have access to a project database, so they know who I am and the nature of my project.

What was your primary form of communication with BiLingoPlus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication skills were amazing, and they handled everything quickly.

Are there any areas for improvement or something BiLingoPlus could have done differently?

Exemplary