BigStep Technologies is a leading Cloud-Native Software Engineering and Product Development company, now part of the Wondrlab network. Our comprehensive product engineering and IT services spectrum includes:
Web & Mobile Apps Development
Enterprise Software Development
Managed Cloud Services & DevOps
Backend & API Development
AI-Powered Solutions & Generative AI Integration
Setting up & Running Global Capability Centers
We also specialize in building:
Live Interactive Video, WebRTC & Real-time Engagement Applications
SaaS Product Architecture & Development
AI-Driven Digital Transformation Solutions
Managed Cloud Services (AWS, Azure & Google Cloud Platform)
Strategic Partnerships BigStep is proud to partner with industry leaders, including Google Cloud Platform, Amazon Web Services (AWS), and Agora.io, enabling us to deliver cutting-edge, enterprise-grade solutions that drive innovation and measurable business outcomes.
Our Track Record Today, we are the trusted technology partner for organizations across the globe. We have successfully delivered 700+ innovative applications and solutions to over 500 companies from startups to enterprises who recognize that Digital Transformation, Customer Experience (CX), and AI-driven innovation are critical to their success.
Global Reach & Expansion Through our partnership with Wondrlab, we now offer enhanced global capabilities with access to European markets via Poland, and expanded presence across the US, Middle East, and Europe. This strategic collaboration strengthens our ability to deliver transformative AI-powered solutions at scale.
Min project size
$10,000+
Hourly rate
$25 - $49 / hr
Employees
50 - 249
Locations
Gurugram, India
Year founded
Founded 2008
2 Locations
Gurugram , India
Gurugram , India
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.6
/5
What Clients Have Said
BigStep Technologies offers competitive pricing and good value for cost, with clients highlighting their budget-friendly solutions. Specific project costs range from $6,000 to $40,000, depending on scope. The company is praised for responsiveness, quality of work, and flexibility, making them a reliable choice for diverse projects.
The professionalism and dedication of BigStep Technologies Pvt. Ltd.'s team members are frequently highlighted as key attributes. Their commitment to delivering quality work and supporting client objectives is evident throughout project engagements.
Challenges with Initial Communication
Some clients reported initial communication challenges, which impacted project timelines. However, these issues were often rectified over time, with the company improving communication channels to ensure clarity and alignment with client expectations.
Cultural and Time Zone Adaptability
BigStep Technologies Pvt. Ltd. effectively manages cultural and time zone differences, ensuring smooth communication and collaboration across global teams. This adaptability is crucial for maintaining project momentum and client satisfaction.
Proactive in Addressing Client Needs
The team is noted for being proactive in identifying client needs and potential improvements. Their ability to anticipate and address issues before they escalate is a testament to their commitment to client success.
Reliability and Long-Term Partnerships
The company is valued for building long-term partnerships with clients, providing consistent support and ongoing development services. Their reliability and enduring client relationships are frequently highlighted as a key strength.
Strong Project Management Skills
BigStep Technologies Pvt. Ltd. is commended for their structured project management approach, often employing agile methodologies and tools like Jira and Trello to maintain transparency and track progress. This has contributed to timely and organized project delivery.
Front- & Backend Development for E-Commerce Dashboard Co
AI DevelopmentCloud Consulting & SICustom Software Development
Confidential
Sep. 2024 - July 2025
4.5
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"The overall engagement was smooth."
Jul 23, 2025
CTO, E-Commerce Dashboard Co
Siddhyesh Narkar
Verified
Advertising & marketing
Mumbai, India
51-200 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. provided resource augmentation for an e-commerce dashboard company. The team helped develop the client's adtech platform through front- and backend development.
BigStep Technologies Pvt. Ltd. helped the client achieve faster release cycles for key modules. The team followed a structured and collaborative project management approach and worked in agile sprints with weekly check-ins. Overall, the team was highly approachable, responsive, and communicative.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO of an advertising company
Describe what your company does in a single sentence.
We offer the definitive Unified Dashboard for the modern Amazon advertiser. Equip yourself and your team with detailed insights to optimize advertising expenditures through data-driven decisions. We enable evaluation of ASIN-level contributions from Seller Central, Vendor Central, and Amazon Ad Console, all within a single interface, allowing you to accurately determine your organic share.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?
Build and enhance modules
Ensure the backend and frontend systems are optimized for high-performance and low-latency
Optimize infrastructure for cost-efficienc
Accelerate development sprints to meet roadmap timelines
SOLUTION
How did you find BigStep Technologies Pvt. Ltd.?
Online Search
Referral
Why did you select BigStep Technologies Pvt. Ltd. over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from BigStep Technologies Pvt. Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We engaged BigStep Technologies Pvt. Ltd. primarily for resource augmentation to support our internal technology team in the development of our AdTech platform. Their developers were integrated into our agile workflows and contributed to building, enhancing, and maintaining several core modules of the platform.
The scope covered the following areas:
Backend Development:
Building and optimizing APIs in Node.js.
Implementing business logic for multiple workflows.
Frontend Development:
React-based implementation of dashboards, and client-facing interfaces.
Responsive UI development with a focus on usability and performance.
Data Engineering & Pipelines:
Support in building and maintaining data pipelines.
Working with BigQuery for multi-tenant data architecture and analytics.
AI & Automation:
Developing recommendation logic.
Building internal tools for chat-based assistance using LLMs.
Prototyping a prompt engineering layer to help marketers create better ad creatives using AI assistance.
Key Deliverables:
Fully developed modules on which they worked.
React UI for dashboards and admin panels.
Backend microservices.
ML-based recommendations and data-driven logic.
Multi-tenant data structure with BigQuery cost attribution logic.
Regular performance enhancements, bug fixes, and release support.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Faster release cycles for key modules.
Quality of Work.
Dedication towards works assigned.
Flexible to follow process.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BigStep Technologies followed a structured and collaborative project management approach. They worked in agile sprints with weekly check-ins, which helped ensure transparency and progress tracking. Most deliverables were completed on time, and they were generally responsive to evolving requirements and urgent needs. Their team was quick to address feedback and flexible in accommodating priority changes, which helped maintain momentum across key modules.
What was your primary form of communication with BigStep Technologies Pvt. Ltd.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most about BigStep Technologies was their ability to quickly align with our existing architecture and processes. Their developers ramped up fast, demonstrated strong technical ownership, and were proactive in identifying potential improvements. Additionally, their management team was highly approachable, responsive, and maintained clear communication throughout the engagement, which made collaboration smooth and efficient.
Are there any areas for improvement or something BigStep Technologies Pvt. Ltd. could have done differently?
While the overall engagement was smooth, there were occasional delays in onboarding the right-fit resources. However, this also reflects their commitment to quality, as they avoid force-fitting mismatched profiles and take the time to identify suitable talent.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Cybersecurity Company
Custom Software DevelopmentWeb Development
Confidential
Jan. 2024 - Ongoing
5.0
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"They listen, truly understand our needs, and align with our specific skills and talent requirements."
Jun 28, 2024
Head of Engineering, Panacea Infosec Pvt Ltd
Ravinder Singh
Verified
Other industries
India
201-500 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. developed a modern stack web application for a cybersecurity payment audit company. The team extended open-source frameworks and provided integration with several libraries.
BigStep Technologies Pvt. Ltd. has been proactive and agile throughout the project. They are highly committed to the client's business goals and have high-caliber talent that aligns well with their specific skills and requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Engineering of Panacea Infosec Pvt Ltd
Describe what your company does in a single sentence.
World leader in Cybersecurity Payment Audit
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?
Strategic Product Development
SOLUTION
How did you find BigStep Technologies Pvt. Ltd.?
Referral
Why did you select BigStep Technologies Pvt. Ltd. over others?
Great culture fit
Company values aligned
How many teammates from BigStep Technologies Pvt. Ltd. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The Strategic product requried researching and extending open source frameworks , providing intetrgration with several libraries. BigStep provided us with highly calibre fullstack developers who ceated our MVP and showed the right mix of flexibility and focus on delivering the tasks. The specific deliverables included a fully operational modern stack web application built on an open-source.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Proactive and Agile.
We used JIRA for the sprint delivery. Not only the developers were self-driven to create the relevant tasks, their upadtes have been crisp and specific. They brought the issues well in time, came together to solve it, always came up with alternatives and willing to stretch for a first-principles based solution
What was your primary form of communication with BigStep Technologies Pvt. Ltd.?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
BigStep showed a high commitment to our business goals and they have high-calibre talent. They listen, truly understand our needs, and align with our specific skills and talent requirements.
Are there any areas for improvement or something BigStep Technologies Pvt. Ltd. could have done differently?
Nothing really, except that we want to pick them for areas like Data Engineering and it looks like very soon we might have a talent pool to pick from. So, looking forward to it
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
iOS & Android App Dev for Social Media & Entertainment App
Mobile App Development
$10,000 to $49,999
Dec. 2021 - Feb. 2023
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"The most impressive and unique aspect of Bigstep Technologies is their exceptional service and support."
Mar 9, 2023
Director, Digli
Octavian Djemangin
Verified
Other industries
Jakarta, Indonesia
1-10 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. developed an iOS and Android-based app for a social media and entertainment app. The team also conducted rigorous testing, assisted in the platform's deployment, and maintenance.
BigStep Technologies Pvt. Ltd. successfully delivered a highly-functioning app, which was met with positive acclaim by the client. The team was highly receptive, and internal stakeholders were particularly impressed with how the vendor went above and beyond to ensure the product's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Digli
Describe what your company does in a single sentence.
Digli is an Andoid/IOS Social Media & Entertainment Application based on Jakarta, Indonesia.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?
Develop an IOS & Android Application
SOLUTION
How did you find BigStep Technologies Pvt. Ltd.?
Online Search, Referral
Why did you select BigStep Technologies Pvt. Ltd. over others?
Pricing first our budget, Good value for cost, Referred to me
What was your primary form of communication with BigStep Technologies Pvt. Ltd.?
Virtual Meeting, Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
Development: The team at Bigstep Technologies used their expertise to handle the development of the app. They created a user-friendly and functional app that met my specifications.
Testing and debugging: Once the app was developed, the team at Bigstep Technologies conducted thorough testing to ensure that the app was free of bugs and performed well under different conditions.
Deployment and launch: The team at Bigstep Technologies also assisted with the deployment and launch of the app. They ensured that the app was available on the app stores and ready for users to download and use.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Low app crashes
Positive internal reviews
Describe their project management. Did they deliver items on time? How did they respond to your needs?
From the initial planning stages to the final launch of my app, Digli, Bigstep Technologies provided top-notch service and support. They were always available to answer any questions I had and provided regular updates on the progress of my project.
Despite a communication issue at the initial stage of app development that impacted the development timeline, I found that Bigstep Technologies went above and beyond to rectify the situation.
Once their new team member joined the project, the development process ran smoothly, and the team was able to complete the project within the newly agreed timeline.
What did you find most impressive or unique about this company?
The most impressive and unique aspect of Bigstep Technologies is their exceptional service and support throughout the entire development process. Despite facing a communication issue at the initial stage of app development, they went above and beyond to rectify the situation and ensure that the project was completed within the newly agreed timeline.
Additionally, their team was very helpful in assisting with drafting a missing feature for the app, demonstrating their expertise and dedication to enhancing the overall functionality of the product.
Are there any areas for improvement or something BigStep Technologies Pvt. Ltd. could have done differently?
Based on my experience working with Bigstep Technologies, one area of improvement for them would be to ensure that they have clear and consistent communication throughout the development process. While there was a communication issue at the initial stage of the app development, I appreciated that they took the necessary steps to rectify the situation and ensure that the project was completed within the newly agreed timeline.
However, having clearer communication from the start would have prevented any delays and made the development process even smoother.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Revamp & Migration for Diagnostic Chain
Web DesignWeb Development
Confidential
Jan. - Sep. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their team collaborated with our team very well and was extremely prompt with feedback and suggestions."
Sep 13, 2022
Branding & Comms Senior VP, House of Diagnostics Healthcare
Anonymous
Verified
Other industries
New Delhi, India
501-1,000 Employees
Online Review
Verified
A diagnostic chain hired BigStep Technologies Pvt. Ltd. to redesign their UI/UX, add complex features, migrate their WordPress website to another platform, and integrate it into the client's internal software.
BigStep Technologies Pvt. Ltd. delivered a user-friendly website with amazing features on par with the client's competitors. They provided an easy-to-follow project management style, good communication, prompt feedback, and on-time delivery. The client also appreciated their support and dedication.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
House of Diagnostics is a diagnostic chain in Delhi and NCR. I am the Senior Vice President of Branding and Communication
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?
We wanted to rewamp our website which was earlier on Word Press. Our goal was to have a new integrated website with our internal software to optimize our processes and increase the website traffic with online sales.
SOLUTION
How did you select this vendor and what were the deciding factors?
We researched on Google for website developments and web app developers and found Big Step Technologies. We also took some feedback from companies who have worked with them in the past and only heard positive reviews about them.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The project included revamping our older well working website, moving it from one platform to another, and inculcating the website with a new UI/UX and with some complex features. The key deliverables included the deployment of various features at every step which lead to the website completion. Technologies used were Python, Saleor, GraphQL for the backend and for the front end the team used React, React Native, Next.js etc
How many people from the vendor's team worked with you, and what were their positions?
They had a strong and highly skilled 6 member team with a project manager and the development team which helped us to stay updated on the project progress.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The delivery was smooth and we were able to introduce a great user-friendly website to our customer base with amazing features at par with the other diagnostics competitors.
Describe their project management style, including communication tools and timeliness.
The project management style was easy to understand and follow along with. Communication over the various progress on the project was good and we were updated at every project step. The tool used to collaborate was Jira, to map progress over the time period.
What did you find most impressive or unique about this company?
The most impressive and unique part of the company was their support and dedication throughout the project. Their team collaborated with our team very well and was extremely prompt with feedback and suggestions. Delivery of the project was within the time frame.
Are there any areas for improvement or something they could have done differently?
When we launched the website, there were minor bugs but as soon as we let the team know, they were quick to solve the problems.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App & Web Development for Marketing & Advertising Co
Mobile App DevelopmentWeb Development
Less than $10,000
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"She has always been extremely helpful throughout this whole process."
Sep 12, 2022
Technical Director, Forward Digital Marketing
Anonymous
Verified
Advertising & marketing
Jesup, Georgia
1-10 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. helps a marketing and advertising company develop a social media website and mobile app in Android and iOS versions. The team has created user types and handled all bugs.
So far, the client is satisfied with BigStep Technologies Pvt. Ltd.'s deliverables and thrilled about the launch phase. The team streamlines a ticketing system on Skype and email to address queries and explain processes quickly. Moreover, their resources are crucial to seamless collaboration.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Technical Director of Forward Digital Marketing
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?
We hired BigStep Technologies to help with the development of a Social media app and website for both iOS and android.
SOLUTION
How did you select this vendor and what were the deciding factors?
We searched online for web developers and found that BigSteps Technologies could provide what our client was looking for.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We purchase a social media website and app package from them and then started the process of altering the application to fit the needs of the clients. The team has been great at working with us to create the user types we needed as well as helped debug and fix an issues we have had with the application on all devices.
How many people from the vendor's team worked with you, and what were their positions?
We have worked with several team members over the course of the project but Vaishali has been my main point of contact. She has always been extremely helpful throughout this whole process.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are extremely pleased with the work that has been done so far on the apps and website and we are very excited to finish up this project and launch the application.
Describe their project management style, including communication tools and timeliness.
Most of our communication has been through skype, email, and their service ticket services. They have been great about answering any question I have had and explaining what has been going on through the process of making the application.
What did you find most impressive or unique about this company?
They gave a great website and apps with great features to make our project run smoothly. We were very impressed with the feature they offer and the potential for the project to continue to grow
Are there any areas for improvement or something they could have done differently?
We have had a few bug fixes along the way with the apps but they have been quick to respond when we informed them of the issues and get them fixed.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev & Maintenance for Social Networking Co
Mobile App Development
Confidential
Aug. 2021 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"I feel if I open up a ticket the night before or early morning, I will quickly get a response on that day."
Sep 9, 2022
CTO & Founder, FirstFruits Media, LLC
Anonymous
Verified
Other industries
Wesley Chapel, Florida
1-10 Employees
Online Review
Verified
A social networking company has partnered with BigStep Technologies Pvt. Ltd. for mobile app development and maintenance. The team assists in building an Android and iOS application, handling the features area.
While the project is still in the development phase, BigStep Technologies Pvt. Ltd. thus far has been interfacing well with the in-house staff to meet the launching date. The team uses a ticketing system to keep everyone updated and quickly accommodate concerns. Moreover, they're open and helpful.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the CTO and Founder of First Fruits Media, LLC - we created a new social network platform that SocialApps.Tech (BigStep Tech) supports and helps me maintain. They also created the base mobile apps and website.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BigStep Technologies Pvt. Ltd.?
We hired them to take over and support and maintain our new social network platform - which uses SocialEngine as the core and then they have nicely created mobile iOS and Android apps that integrate with it - along with their own set of great plugins.
SOLUTION
How did you select this vendor and what were the deciding factors?
I was using a previous 3rd party vendor to help support and maintain and create custom solutions - but that didn't work out and I was able to nicely transition (with BigSteps help) to them being able to support me and provide custom services. I saw they were a recommend plug-in / support partner for SocialEngine and I asked them a bunch of sales questions and was very satisfied with their response and communication. They did a great job.
Describe the project in detail and walk through the stages of the project.
We are creating an website and mobiles app using SocialEngine tools in the background. The scope of work included social media features (i.e. notifications, signup, invite-only, paid subscriptions.). BigSteps helped with the configuration and also with some custom code I needed created.
How many resources from the vendor's team worked with you, and what were their positions?
We had an account manager and also some leads they helped with managing the tickets and communication.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We are still in development so we ALL are working hard collectively to reach launch which should be this fall.
How effective was the workflow between your team and theirs?
Their ticket system is great and they are very quick to respond to new tickets and keeping me in the communication loop with progress of other tickets.
What did you find most impressive or unique about this company?
They are very open to discussion about features they will add versus custom code I need. They were also very help in providing me the updates to the source code in my Github and keeping that in Sync. I feel if I open up a ticket the night before or early morning, I will quickly get a response on that day.
Are there any areas for improvement or something they could have done differently?
The only thing I might say is that I wanted to launch sooner and was blocked by some things that need to get done with subscriptions, and also some details that maybe was not thoroughly tested / QA'd before marking done. Once these missed issues with documented in a ticket - they were responded to an address. It would be nice if things were more thoroughly tested (and regression tested) before marking something complete.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web & Mobile Dev for Career Discovery Marketplace
Mobile App DevelopmentWeb Development
$10,000 to $49,999
July 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have almost every plug-in required for running a social network."
Sep 9, 2022
IT Staff, Career Discovery Marketplace
Vinod Kumar
Verified
Other industries
Dallas, Texas
1-10 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. develops a website and a mobile app for a career discovery marketplace, which aims to connect students to organizations. The vendor has provided the website's plug-ins and themes.
BigStep Technologies Pvt. Ltd. continues to work on the website, but the client has received several connection requests from different organizations upon its launch. They have recorded more than 100 registered companies and over 100 new students. Moreover, the vendor provides easy communication.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are a trusted marketplace where students and young adults receive centralized access to professional organizations, through which they can explore mentorships, internships, scholarships, and career development opportunities. I am company IT person who handled all the technical issues and also developed custom features for better user experience.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?
We needs many extra features on our website and BigStep is one of most trustworthy Social Engine Plugins and Themes provider. On our website almost all plugins and themes provided by them.
SOLUTION
How did you select this vendor and what were the deciding factors?
We searched many Social Engine vendor online but this company had good experience with quality products that's why we go with them.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We want to established a career discovery marketplace that connect students with professional organizations. These organizations offer invaluable services for students and young adults, from having career mentors, to volunteering for a cause, to learning about an industry, to meeting like minded peers and having simple less intimidating access to a network of industry professionals to discover.
How many people from the vendor's team worked with you, and what were their positions?
BigStep Support team is very helpful. You can contact them any time and they will help you. Mainly developers worked with me but sometimes support agents also help to solve the problems.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Website still on progress but after launching the website many Organizations connect with us. We have approx: 100+ registered organizations and 100+ new students.
Describe their project management style, including communication tools and timeliness.
You can contact them through tickets or you can call or chat with them in real time. Support agents very helpful and cooperative.
What did you find most impressive or unique about this company?
They have almost every plug-in required for running a social network. The support agents are the best they tried their best to solve the problems.
Are there any areas for improvement or something they could have done differently?
Yes sometimes we have issues with code so I suggest them before launching any product they need to test it properly. The good thing is they fixed the issue quickly.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Moving & Rental Company
Mobile App Development
Confidential
Mar. - Sep. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their most impressive aspect was their ability to tap into entrepreneurial innovation and bring ideas into reality."
Sep 8, 2022
CEO, Movehike, Inc.
J. Sky Beal
Verified
Other industries
New York City, New York
1-10 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. supported the development of iOS and Android mobile apps for a moving and rental company. They followed a strategic plan during all phases of the development and testing.
The collaboration with BigStep Technologies Pvt. Ltd. led to the design of a spin-off application and left an enormously positive impact on the business. The vendor worked closely with the client, leading a methodical approach and ensuring smooth management. Their work quality was exceptional.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Movehike is a mobile application moving and affordable rentals company. My position with the organization is CEO.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?
Big Step Technologies was hired for its expert software developer knowledge, customization and strategic design. Our company requires advances in iOs and Android mobile technology, based on a set of preferences, parameters and algorithms, utilizing some artificial intelligence (AI) and certain other advanced analytics. Ultimately, the goal here was to connect our millennial members to affordable rental spaces, rental assistance waivers, room-mates to share rental expenses and affordable moving contractors.
SOLUTION
How did you select this vendor and what were the deciding factors?
Big Step Technologies were referred to us by our information technology team, along with a couple other technology experts. We selected the company after reviewing some case studies.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The strategy here primarily was to develop a Scope of Work (SOW) Design document, basically a blueprint layout of our groundbreaking technology. Big Step Developers worked closely with our design team to follow a strategic plan during all phases of development. We required testing in the Sandbox and Beta environments. Ultimately, the deliverables here were iOs and Android mobile apps---to level the barrier to securing affordable rentals for young adults. Connect our millennial members to rental assistance waivers, roommates, on-demand movers, and provide other supportive services necessary to maintaining their stable housing.
How many resources from the vendor's team worked with you, and what were their positions?
The team was composed of a group of software engineers, developers, project development consultants.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project has had an enormously positive impact on our business to the extent that creativity and ingenuity evolved into higher camaraderie amongst team members. The innovation led to the design of a spin-off application / product / service. We will soon capture and measure certain analytics.
Describe their project management style, including communication tools and timeliness.
Project management was organized in a methodical approach, whereby a project development consultant worked closely with our team to develop the SOW design document. Much of our communications were conducted virtually through video chat technology, email, phone calls, which proved to be a much-needed convenience for our super busy execs.
Furthermore, we needed to adapt to different time-zones with Delhi and the U. S. having a 10.5 hour time difference. So, while we were at rest, Big Step Devs / Consultants were working on project customizations / configurations. We were able to review their work and advise on same while they were at rest. This created a seamless flow of things. Of course, we spent a lot of time in real-time video chats.
What did you find most impressive or unique about this company?
Their most impressive aspect was their ability to tap into entrepreneurial innovation and bring ideas into reality. To effectively reduce someone’s imagination into tangible practice through software design and development is beyond impressive.
Are there any areas for improvement or something they could have done differently?
All great companies became greater through process improvement. Therefore, an area of improvement for Big Step Technologies would be to make its Payoner payment system more user-friendly. We have needed to contact Big Step about Payoner not processing our payments for their project consulting services invoices.
RATINGS
5.0
"BigStep definitely receives the high mark rating for top notch software developers, project consultants, customer centric approach to solving problems"
Quality
5.0
Service & Deliverables
"Big Step Technologies work was of superb quality and efficiency. We are elated that our ideas were effectively reduced into tangible practice."
Schedule
5.0
On time / deadlines
"Scheduling with Big Step Technologies was prompt and efficient. Considering the 10.5 time zone difference, the developers were there when needed."
Cost
5.0
Value / within estimates
"Big Step Technologies cost is really competitive for the high quality work they are performing with literally developing the abstract ideas of others."
Willing to Refer
5.0
NPS
"I would certainly highly recommend Big Step Technologies as a key player in project development plans. Many wonderful ideas will become reality.
Mobile App Dev Services for Tech Startup
Mobile App DevelopmentUX/UI Design
$50,000 to $199,999
Apr. 2022 - Ongoing
4.5
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"They understand and care about the success of our app."
Sep 7, 2022
Co-Founder & COO, Tech Startup
Anonymous
Verified
Other industries
Norfolk, Virginia
1-10 Employees
Online Review
Verified
BigStep Technologies Pvt. Ltd. provides mobile app development services for a tech startup. The requirements include social media features, UI/UX designs, and the implementation of appropriate architectures.
Although the project is still under development, BigStep Technologies Pvt. Ltd. has been a reliable partner. They regularly have meetings and use Zoom, Google, Jira, and emails to communicate. They truly understand the client's needs and the company's mission, resulting in a smoother collaboration.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Co-Founder and COO of a tech startup.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?
We hired BigStep to complete the development of our app as they were SME's in implementing SocialEngine, which required less customization and was more cost effective.
SOLUTION
How did you select this vendor and what were the deciding factors?
After meeting with 5 companies, we found that BigStep communication and candidness throughout the vetting process was professional and timely. In addition, their pricing was reasonable.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We are creating an app using SocialEngine tools in the background. The scope of work included social media features (i.e. notifications, video conferencing, follow, etc.), developing code to meet our UI/UX design and specs, and implementing appropriate architectures.
How many people from the vendor's team worked with you, and what were their positions?
We have an amazing team to work with. The PM is attentive and responsive to our concerns/questions, and the developers work hard to resolve any issues and/or to meet our requirements. And if there was an area in which they weren't well verse in, they would do the research and reach out to the appropriate parties to resolve the matter as soon as possible.
In addition to these folks, we transitioned to a new Business Development Manger in the middle of the project who immediately wanted to provide support. It's a group of smart, talented and good spirited folks, that make our early AM calls worthwhile.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are still in development so we ALL are working hard collectively to reach launch.
Describe their project management style, including communication tools and timeliness.
Due to the truncated timeline, we meet on a consistent basis throughout the week, utilizing Zoom, Google, Jira and emails as the mode of communication and oversight.
What did you find most impressive or unique about this company?
They understand and care about the success of our app and work hard to truly understand our needs and our company's mission.
Are there any areas for improvement or something they could have done differently?
We should have started with architectural designs and ensured there was an understanding of certain server expectations at the onset of the project. With that stated, we were able to address these matters in a sufficient manner during the project.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Development for Craft Training Company
Custom Software Development
Confidential
Jan. 2021 - May 2022
4.0
Quality
4.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.0
"Bigstep Technologies Pvt. Ltd. was incredibly flexible with their working hours, accommodating our US time zone."
Jul 18, 2022
Product Manager, Craft Training Company
Anonymous
Verified
Other industries
New York City, New York
1-10 Employees
Online Review
Verified
Bigstep Technologies Pvt. Ltd. developed an online platform that hosted virtual workshops for a craft training company. The team helped redefine the client's existing website in order to reach a new audience.
Bigstep Technologies Pvt. Ltd.'s unwavering support successfully helped the client manage their website independently and fulfill the tight deadlines. The team ensured everyone was on the same page by working on the project via Jira. Moreover, their openness and flexibility were pivotal to success.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a contract Product Manager and UX Designer. We uses the science of neuroplasticity and the technique of crafting to help groups feel and connect better –through in-person, virtual, and hybrid events.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?
Before the pandemic, We only hosted in-person workshops and needed to pivot to virtual workshops to allow workshops to continue safely. Big Step helped us immensely by creating a site in which we could sell and host virtual workshops for our customers. We later moved from offering individual workshops to the public to larger workshops for corporations and groups. Big Step helped us reimagine our site to speak to our new target audience quickly.
SOLUTION
How did you select this vendor and what were the deciding factors?
I was not involved in vendor selection (I started after the project began).
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
I was only involved in a portion of the project and am not able to provide a complete answer.
How many people from the vendor's team worked with you, and what were their positions?
Our project team changed based on needs but over the course of the project that I was involved in we had 1-2 developers, 1-2 QAs, 1 Product Manager and also interfaced with account managers/leadership.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Big Step was always helpful in meeting tight timelines and providing assistance and documentation to help us become independent in managing our website.
Describe their project management style, including communication tools and timeliness.
Utilizing Jira for project management was super helpful to keep everyone on the same page and keep communication open.
What did you find most impressive or unique about this company?
Bigstep Technologies Pvt. Ltd. was incredibly flexible with their working hours, accommodating our US time zone. This allowed for collaboration - this was immensely helpful for us and not something that is often offered.
Are there any areas for improvement or something they could have done differently?
Sometimes I did not feel like the team understood the "why" behind a request or question which sometimes caused a disconnect. I would recommend asking more questions and making sure everyone is on the same page before beginning work on a request.
6th Floor, Unit no. 620, JMD Megapolis, Near Subhash Chowk, Sector 48, Gurugram, , 122001
151 - 200
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