Founded in 2009, BFJ Digital is a Brisbane-based full-service digital marketing agency. We specialise in connecting business goals to digital outcomes. With more than 15 years of experience, we help brands grow revenue through data-driven strategy, advanced media, and MarTech integration.
Our services
Digital Marketing: SEO Brisbane, Google Ads management, Meta Ads, programmatic advertising Brisbane (DV360, Quantcast), digital TV and audio.
Web Development Brisbane: WordPress, Shopify, headless CMS builds, conversion-focused landing pages.
Digital Transformation: Tech stack audits, automation, multi-touch attribution, privacy compliance.
Data and Analytics: GA4, CM360, HubSpot dashboards, attribution modelling, AI-powered reporting.
Creative and Design: UX/UI, campaign creative, brand storytelling, performance-led content.
Client results
Harley Davidson Gasoline Alley: full digital transformation with significant sales uplift.
Swyftx: scaled one of Australia’s fastest-growing crypto exchanges.
Disaster Relief Australia: record-breaking awareness and donations.
Lutheran Services: CRM and website overhaul with measurable revenue attribution.
Ainslie Bullion: SEO and media overhaul producing +150% revenue uplift.
321 Lotto: launched in PNG with 7,000 scratch cards sold per outlet per day.
Property clients: full campaigns for Henzells Agency and Westbuilt Homes delivering sustained lead growth.
Why business choose us
Proven results for 16+ years, from startups to ASX-listed companies.
Transparent dashboards and clear reporting.
Full-stack capability: strategy, digital marketing, web, CRM, and analytics.
Brisbane-based with national and international reach.
Commercial focus: we measure success by revenue and profit, not vanity metrics.
Our culture:
Culture-first hiring and long-term career growth. • Award-shortlisted for Best Workplace Culture. • Transparent, accountable, and collaborative.
Min project size
$1,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Spring Hill, Australia
Year founded
Founded 2009
Languages
1 Language that we service
English
2 Locations
Spring Hill , Australia
Spring Hill , Australia
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
5
/5
What Clients Have Said
BFJ Digital offers competitive pricing with good value for cost, as noted by multiple clients. They cater to various business sizes, delivering projects on time and maintaining strong communication. Clients appreciated their expertise and personalized service, emphasizing the effectiveness of their digital marketing solutions.
BFJ Digital's digital marketing strategies, including SEO, SEM, and email marketing, have led to increased domain growth and brand awareness. Clients highlight their ability to generate impressive ROI while maintaining steady marketing budgets across multiple locations.
Room for Post-Implementation Support
While clients are highly satisfied with BFJ Digital's services, they suggest adding more structured post-implementation support. Follow-up sessions could help clients continue leveraging platforms like HubSpot effectively, ensuring long-term success.
Strong Project Management Skills
Clients consistently commend BFJ Digital for their excellent project management. They meet deadlines, maintain clear communication, and adapt to changing requirements. Their proactive and structured approach ensures all project details are thoroughly addressed.
Responsive and Approachable Team
Clients appreciate BFJ Digital's personable and responsive team, who provide clear instructions and quick responses to requests. Their approachable nature and dedication to client success foster strong collaborative relationships.
Expertise in HubSpot Implementation
BFJ Digital is praised for their comprehensive HubSpot CRM implementation, automation, and optimization skills. They effectively align the platform with client goals, leading to improved marketing and sales efficiency. Their strategic insights and hands-on training ensure clients can manage the platform independently.
Improved Online Presence for Clients
BFJ Digital has successfully enhanced online visibility for clients across various industries, leading to increased web traffic, customer engagement, and search prominence. Their work includes developing responsive websites and optimized digital platforms.
"We always feel like our business is as important to them as it is us."
Jul 8, 2019
Marketing Manager, SmartClinics Family Medical Centres
Sarita Fruk
Verified
Other industries
Australia
201-500 Employees
Online Review
Verified
BFJ Media provides comprehensive digital marketing services including SEO, SEM, email marketing, and web design and development.
Domain and brand awareness have been increasing continuously since BFJ Media came onboard. Providing attentive service, their resources are technically sound and hardworking.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Marketing Manager for SmartClinics, a growing network of family medical centres operating from seven cities across Queensland and Tasmania.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire BFJ Media ?
Full-service digital marketing services: SEO / SEM / Social / Email Marketing / Automation / Reporting / Website Design & Development / SMS.
What were your goals for this project?
To attract more customers.
SOLUTION
How did you select this vendor?
Via a brief/approval process with a number of agencies.
Describe the scope of their work in detail.
BFJ Media was asked to provide a digital marketing strategy that generated more awareness of our growing multi-location business (1 location to almost 40). Their impressive ROI of media strategy has ensured our marketing budget has remained steady, even with so many locations.
What was the team composition?
A senior specialist in each channel they managed.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The growth of the domain has been phenomenal. It increases almost every single month while our brand campaigns remain steady.
How effective was the workflow between your team and theirs?
It's excellent. They reply and action work within hours when possible. We always feel like our business is as important to them as it is us.
What did you find most impressive about this company?
Their service level, relaxed attitude, and technical knowledge. They're not like other agencies. They feel like part of our team.
Are there any areas for improvement?
No.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
HubSpot CRM Implementation for Advertising Firm
CRM Consulting and SIDigital Strategy
Confidential
July - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Overall, our experience with BFJ Digital was extremely positive."
Oct 27, 2025
SEO Specialist, Advertising Company
Anonymous
Verified
Advertising & marketing
Brisbane, Australia
11-50 Employees
Online Review
Verified
BFJ Digital implemented HubSpot CRM for an advertising firm. They also taught the client's staff on how to use the system. The client's goal was to automate workflows and improve marketing and sales efficiency.
After implementing the system, the client achieved faster lead responses, improved engagement, clearer reporting, and higher conversion rates. BFJ Digital met all milestones, maintained clear communication, and adapted quickly to changes. Their in-depth expertise and dedication impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the SEO Specialist of an advertising & marketing company
Describe what your company does in a single sentence.
We deliver high-quality, precision printing solutions for businesses and individuals, transforming ideas into standout results with craftsmanship and care.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
Implement and optimise HubSpot CRM for marketing and sales
Automate lead nurturing and reporting workflows
Train the team to use HubSpot effectively
SOLUTION
How did you find BFJ Digital?
Online Search
Why did you select BFJ Digital over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BFJ Digital delivered a comprehensive HubSpot implementation and optimisation project tailored to our business needs. Their team began by conducting an in-depth review of our existing marketing and sales processes to identify inefficiencies and opportunities for automation. They then managed the full HubSpot setup, including CRM configuration, contact segmentation, and integration with our existing digital platforms to ensure seamless data flow.
The project also included the creation of custom marketing automation workflows, lead scoring systems, and email nurturing sequences designed to improve conversion rates and strengthen customer engagement. BFJ Digital provided detailed dashboard reporting to track campaign performance and ROI, giving our team better visibility over results.
A key part of the scope was hands-on training for our staff. The team at BFJ Digital ran interactive workshops and provided documentation to ensure our marketing and sales teams could confidently use HubSpot’s tools and maintain best practices.
The key deliverables included a fully configured HubSpot CRM, automated marketing workflows, integrated reporting dashboards, and a trained internal team ready to manage the platform independently.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project delivered measurable improvements across our marketing and sales operations. Lead response times decreased significantly due to the automated workflows, while customer engagement increased through personalised email sequences and better segmentation. We achieved clearer visibility of campaign performance with HubSpot’s reporting dashboards, allowing our team to make data-driven decisions and allocate budgets more effectively. Our conversion rates improved, pipeline tracking became more accurate, and internal communication between marketing and sales teams strengthened. Overall, the transformation led to higher efficiency, stronger lead quality, and improved ROI on our digital activities.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BFJ Digital demonstrated excellent project management throughout the engagement. Their team maintained clear communication from start to finish, providing regular updates and progress reports at every stage. All milestones were met on schedule, and any adjustments to timelines were discussed transparently. They used structured workflows and collaborative tools that kept everyone aligned and ensured no details were overlooked. When we raised questions or needed additional support, they responded quickly and proactively, often going beyond the initial scope to ensure we achieved the best outcome. Overall, their professionalism, responsiveness, and commitment to timely delivery made the process smooth and highly efficient.
What was your primary form of communication with BFJ Digital?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
What stood out most about BFJ Digital was their depth of expertise and genuine commitment to understanding our business. They didn’t just implement HubSpot, they took the time to align the platform with our goals, ensuring every feature served a clear purpose. Their ability to simplify complex digital processes and communicate technical concepts in plain language made the experience seamless for our entire team. The level of strategic thinking, attention to detail, and hands-on support throughout the project was truly impressive. It’s rare to find a partner who combines technical excellence with such a collaborative and down-to-earth approach.
Are there any areas for improvement or something BFJ Digital could have done differently?
Overall, our experience with BFJ Digital was extremely positive. If there’s one area for improvement, it would be to provide more ongoing check-ins after project completion to ensure we continue using the platform to its full potential. A structured post-implementation review or follow-up optimisation session would have been valuable as our team adapted to the new system. That said, their willingness to offer support whenever needed and their proactive communication made the entire process smooth and successful.
RATINGS
5.0
"Working with BFJ Digital was professional, collaborative, and rewarding. Their expertise, communication, and genuine care for our success made the entire experience smooth and highly effective."
Quality
5.0
Service & Deliverables
"The quality of work was outstanding. Every element of the HubSpot setup was executed with precision, care, and a strong understanding of our goals. The deliverables exceeded expectations and worked seamlessly across our operations."
Schedule
5.0
On time / deadlines
"All project milestones were met on schedule, and communication around timelines was clear and proactive. The team maintained momentum throughout and delivered everything exactly when promised."
Cost
5.0
Value / within estimates
"The investment was well justified by the results. The project provided exceptional value, improving our efficiency and long-term capability far beyond the initial cost."
Willing to Refer
5.0
NPS
"BFJ Digital delivered exceptional results and proved to be a reliable, knowledgeable, and proactive partner throughout the entire project. Their expertise in HubSpot, attention to detail, and commitment to achieving our goals made a real difference to our business operations. We’d confidently recommend them to any organisation looking to streamline their digital systems and achieve measurable growth.
Corporate Website Design & Development for Real Estate Co
Web Development
Less than $10,000
Mar. - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“I heartily endorse them to anyone searching for a trustworthy digital marketing firm.”
Oct 23, 2025
Senior Manager Talent, Real Estate Company
Anonymous
Verified
Real estate
Sydney, Australia
1,001-5,000 Employees
Online Review
Verified
BFJ Digital designed and developed a real estate company’s corporate website. The site featured interactive property listings and targeted landing pages to boost the client’s online presence and engagement.
Thanks to BFJ Digital’s work, the project resulted in faster property searches, increased queries, and higher website traffic. BFJ Digital met all deadlines, communicated clearly, and responded quickly to requests. The client was highly satisfied and found the team personable and effective.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Manager Talent of a real estate company
Describe what your company does in a single sentence.
Real Estate
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
We engaged BFJ Digital to establish a polished online presence, successfully market our real estate listings, and offer a user-friendly platform so that potential customers could learn more about our offerings.
SOLUTION
How did you find BFJ Digital?
Online Search
Clutch Site
Why did you select BFJ Digital over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Targeted landing pages for certain properties, an interactive property listings gateway, and our corporate website were all designed and developed by BFJ Digital. Integrated maps and photo galleries, a completely responsive website, a property search and filter feature, virtual tour assistance, and landing pages for special offers or new projects were among the main achievements.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Faster property searches, more queries from prospective customers, and a fully functional website were the outcomes of the project. A greater online presence and increased customer interest were indicated by the noticeable increase in traffic to the property listings and the longer time spent by users perusing properties.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BFJ Digital handled the project well, hitting all deadlines and providing us with updates at every turn. They promptly addressed our needs, gave us clear instructions throughout the development process, and responded to our requests promptly.
What was your primary form of communication with BFJ Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The crew at BFJ Digital is highly personable and a pleasure to deal with, which is what I found most impressed. They significantly improved our online visibility, and I heartily endorse them to anyone searching for a trustworthy digital marketing firm.
Are there any areas for improvement or something BFJ Digital could have done differently?
Nothing
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
HubSpot Consulting for Website Design Agency
CRM Consulting and SI
$10,000 to $49,999
Jan. 2024 - June 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their approach was proactive and very flexible, which made the experience easy to manage."
Jul 16, 2025
Managing Director, Website Design Agency
Matt C
Verified
Advertising & marketing
Wollongong, Australia
1-10 Employees
Online Review
Verified
BFJ Digital provided HubSpot consulting for a website design agency. They audited the client's HubSpot setup, summarized the findings, offered improvement recommendations, and shared best practices.
BFJ Digital helped the client increase their lead conversion rate by over 15% and save their sales team's time by over five hours per week. They also boosted the client's CRM efficiency, reduced duplicate contacts and unused properties, improved email engagement, and raised CTR and open rates.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Director of a website design agency.
Describe what your company does in a single sentence.
Web design
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
Automation
Hubspot configuration
Hubspot integration
SOLUTION
How did you find BFJ Digital?
Online Search
Clutch Site
Why did you select BFJ Digital over others?
High ratings
Good value for cost
Company values aligned
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BFJ Digital offered an audit to help our businesses optimise our HubSpot setup across CRM, Marketing, Sales, and Service Hubs. The audit included a review of the CRM structure, marketing automation, workflows, email setup, integrations, reporting, and user permissions. We received a clear summary of findings, best-practice recommendations, and a list of quick wins to improve performance and streamline our processes. We also had a strategy call to walk through the results and next steps.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased CRM efficiency with a reduction in duplicate contacts and unused properties
Email engagement improved, with an increase in open rates and higher click-through rates after optimising segmentation and automation
Lead conversion rate rose by 15%+ through better lead nurturing workflows and clearer lifecycle stage definitions
Sales team saving 5+ hours per week through automation of repetitive tasks and improved pipeline visibility
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team at BFJ Digital demonstrated strong project management throughout the process. They delivered key items on time, maintained clear communication, and adapted quickly to our evolving needs. Any questions or requests were met with a quick, helpful responses, and they kept us updated at each stage of the audit. Their approach was proactive and very flexible, which made the experience easy to manage.
What was your primary form of communication with BFJ Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most about BFJ Digital was their combination of technical expertise & real care for our outcomes. They didn’t just deliver a generic audit, they took the time to understand our business and tailor their recommendations
Their expertise in HubSpot and ability to translate complex systems into clear, actionable improvements made a real impact.
Are there any areas for improvement or something BFJ Digital could have done differently?
Overall, our experience with BFJ Digital was very positive
RATINGS
5.0
"The team is very experienced in all things digital"
Quality
5.0
Service & Deliverables
"High quality work - very experienced team"
Schedule
5.0
On time / deadlines
"always met deadlines described"
Cost
5.0
Value / within estimates
"The value is great considering how much time we will now save"
Willing to Refer
5.0
NPS
"Very likely. BFJ Digital was professional, responsive, and genuinely focused on delivering value.
Facebook & Instagram Ads for Printing Company
Digital StrategySocial Media Marketing
$10,000 to $49,999
Sep. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"Their mix of data-driven insights and practical advice has made them stand out."
Nov 25, 2025
Marketing Manager, Printing Company
Emily Buchanan
Other industries
Brisbane, Australia
11-50 Employees
Online Review
BFJ Digital has been hired to manage a printing company's Facebook and Instagram ad campaigns. The team conducts audience research, sets up ad creatives, optimizes campaigns, and provides performance reports.
BFJ Digital's efforts have yielded stronger engagement, consistent ad performance, and a noticeable rise in quality inquiries from local businesses. BFJ Digital delivers on time, keeps the client updated, and responds quickly to queries and concerns. The team is also organized and easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of Southbank Print
Describe what your company does in a single sentence.
We’re a Brisbane-based printing company delivering high-quality, fast-turnaround print solutions for businesses, events, and brands across the region.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
Lift our social media presence and reach more local businesses online
Improve the performance of our paid ads and get more quality enquiries
Build a clearer, data-driven strategy for our ongoing social campaigns
SOLUTION
How did you find BFJ Digital?
Referral
Why did you select BFJ Digital over others?
Referred to me
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BFJ Digital developed and managed our Facebook and Instagram advertising, including audience research, ad creative setup, campaign optimisation, and ongoing reporting. They handled all targeting, A/B testing, and performance tracking to help us reach more local businesses and boost enquiries
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We saw stronger engagement across our social channels, more consistent ad performance, and a noticeable lift in quality enquiries from local businesses. Our Facebook and Instagram campaigns delivered clearer reporting and steady month-on-month improvements
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was solid. They delivered everything on time, kept us updated, and were quick to respond whenever we needed changes or had questions. The whole process felt organised and easy to work through
What was your primary form of communication with BFJ Digital?
In-Person Meeting
What did you find most impressive or unique about this company?
The most impressive part was how well they understood our business and turned that into clear, effective social campaigns. Their mix of data-driven insights and practical advice has made them stand out.
Are there any areas for improvement or something BFJ Digital could have done differently?
The only thing we’d have liked was a bit more upfront guidance on ideal budget ranges as the campaigns scaled. Otherwise, the experience was smooth
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Branding for Holiday Rental Business
Branding
Less than $10,000
Aug. - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The whole process felt organized and stress-free, which made working with them really easy."
Nov 4, 2025
Owner, Holiday Rental Business
Leo Brown
Hospitality & leisure
Gold Coast, Australia
1-10 Employees
Online Review
BFJ Digital provided branding services for a holiday rental business. The team created a new logo, color palette, tone of voice, and visual style. They also developed brand guidelines and messaging templates.
BFJ Digital's work received positive feedback from the client. The team was organized, flexible, and timely. They set clear timelines, kept the client informed, and responded promptly to questions. The client also praised the team's creativity and genuine interest in the project's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of a holiday rental business.
Describe what your company does in a single sentence.
Our company manages cosy coastal getaways across the Gold Coast for families, couples and weekend adventurers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
We wanted to refresh our brand and create a stronger identity that would make our Gold Coast holiday rentals stand out online.
We also aimed to improve how our brand looked across our website and social pages to attract more bookings and build trust with travellers.
SOLUTION
How did you find BFJ Digital?
Online Search
Why did you select BFJ Digital over others?
Pricing fit our budget
Good value for cost
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BFJ Digital helped us with a full brand refresh for our Gold Coast holiday rental business. The project started with a discovery session to understand our audience and what makes our stays unique. From there, they developed a complete brand identity, including a new logo, colour palette, tone of voice, and visual style.
They also created brand guidelines so everything from our website to our social media posts would look and feel consistent. The final deliverables included a full branding pack with design files, messaging templates, and an easy-to-follow brand book we can use moving forward.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Since the rebrand, we’ve noticed a clear boost in engagement and recognition. Our website traffic increased, and guests have mentioned finding us more easily online. Bookings through our direct site went up, and our social posts started getting more interaction and saves. Overall, the new branding made our business look more professional and helped us stand out in a crowded Gold Coast holiday rental market.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was really solid from start to finish. They set clear timelines, kept us updated at every stage, and were always quick to reply when we had questions or needed changes. Everything was delivered on time, and they were flexible when we needed a few small tweaks. The whole process felt organized and stress-free, which made working with them really easy.
What was your primary form of communication with BFJ Digital?
In-Person Meeting
What did you find most impressive or unique about this company?
What stood out most was how genuinely they cared about getting our brand right. The BFJ Digital team didn’t just focus on design, they made sure the brand captured our story and what makes our holiday rentals special. Their mix of creativity, strategy, and down-to-earth communication made the whole experience feel personal and professional at the same time.
Are there any areas for improvement or something BFJ Digital could have done differently?
Honestly, there’s not much to fault, but if I had to suggest something, it’d be around providing a bit more visual direction early in the process. Sometimes it took a few rounds to get the design style locked in, but once we aligned, everything came together perfectly. Maybe a few extra early-stage moodboards or examples could make that part even smoother next time.
RATINGS
5.0
"The team was easy to work with, responsive, and genuinely cared about helping us create a strong, lasting brand identity"
Quality
5.0
Service & Deliverables
"The branding felt thoughtful, creative, and really matched the vibe of our Gold Coast holiday rental business"
Schedule
5.0
On time / deadlines
"They delivered everything right on schedule and kept us updated throughout the project"
Cost
5.0
Value / within estimates
"For the level of strategy, creativity, and detail we got, it felt like great value"
Willing to Refer
5.0
NPS
"The new branding has already made a difference in how people see our Gold Coast rentals
HubSpot Implementation for Wine Restaurant
Digital StrategyEmail Marketing
Confidential
May - July 2025
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They really took the time to understand our restaurant, our guests, and how we wanted to connect with them."
Oct 27, 2025
Marketing Assistant, Wine Bar
Oliver Taylor
Food & Beverage
Gold Coast, Australia
11-50 Employees
Online Review
BFJ Digital set up and implemented HubSpot to help a wine restaurant automate their email marketing efforts and customer communication. The team also provided training support.
As a result of BFJ Digital's efforts, the client's communication with guests improved, email engagement increased, and bookings became more consistent. The team delivered on time, responded quickly, and provided clear training. The team’s personal approach and technical skills also stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Assistant of Whiskey & Wine Bar
Describe what your company does in a single sentence.
We’re a local wine bar and restaurant offering a relaxed atmosphere, great food, and a carefully curated wine list that brings people together for memorable dining experiences.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
We wanted to streamline our marketing and customer communication through HubSpot to better connect with our guests and regulars.
We aimed to automate our email campaigns and event promotions so we could spend more time focusing on the dining experience, not the admin.
SOLUTION
How did you find BFJ Digital?
Referral
Why did you select BFJ Digital over others?
Close to my geographic location
Referred to me
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BFJ Digital helped us set up and personalise HubSpot’s Marketing Hub so we could manage our guest communication more effectively. They took the time to understand how our restaurant connects with people, from bookings and events to newsletters and special promotions, and then built the system around those needs. Their team handled everything from setting up contact lists and email templates to creating automated campaigns that share updates about our events and wine selections.
They also built simple dashboards that let us see how our emails and promotions are performing, which has made it much easier to understand what our guests enjoy most. On top of that, they provided hands-on training so our team felt confident using HubSpot day to day.
The main deliverables included a customised Marketing Hub setup, automated guest communication, branded email templates, clear reporting tools, and friendly support whenever we needed help.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Since working with BFJ Digital, we’ve seen a real improvement in how we communicate with our guests. Our email engagement has gone up, and we’re getting more responses to our event and booking campaigns. The automated workflows have saved us a lot of time, especially when promoting wine tastings and special dinners. We’ve also noticed more consistent bookings and better attendance at events because our messages reach the right people at the right time. The new reporting tools make it easy to track results, so we can see exactly what’s working and make smarter marketing decisions moving forward.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BFJ Digital were organised, professional, and easy to work with from start to finish. They kept us updated at every stage, explaining what was happening and what they needed from us in simple terms. Everything was delivered on time, and they were flexible when we needed small changes along the way. Whenever we had questions, they responded quickly and always offered clear, practical solutions. It felt like they genuinely cared about helping our restaurant get the most out of HubSpot, not just completing the project.
What was your primary form of communication with BFJ Digital?
Virtual Meeting
What did you find most impressive or unique about this company?
What impressed us most about BFJ Digital was their personal approach. They really took the time to understand our restaurant, our guests, and how we wanted to connect with them. The team combined strong technical skills with a genuine interest in helping us grow. They made HubSpot feel easy to use and showed us how to get real value from it. We also appreciated their creativity and the way they offered suggestions that improved our marketing in ways we hadn’t considered. It felt like working with a partner who truly cared about our success.
Are there any areas for improvement or something BFJ Digital could have done differently?
Our overall experience with BFJ Digital was fantastic. If there’s one thing they could improve, it might be offering a bit more flexibility with design options within the HubSpot templates to better match our brand’s look and feel. Everything else, from communication to delivery, was handled beautifully. The team were approachable, knowledgeable, and genuinely invested in helping our restaurant succeed.
RATINGS
5.0
"Working with BFJ Digital was a pleasure. They were professional, friendly, and truly cared about helping our restaurant grow and connect better with our guests."
Quality
4.5
Service & Deliverables
"The quality of work was excellent and the HubSpot setup worked seamlessly for our needs. A few minor tweaks to better match our brand style would have made it perfect."
Schedule
5.0
On time / deadlines
"Everything was delivered right on schedule. The team kept us updated at every step and made the process easy to follow."
Cost
5.0
Value / within estimates
"The results we achieved far outweighed the cost. The system saves us time, improves communication with guests, and continues to deliver value every day."
Willing to Refer
5.0
NPS
"We’d happily recommend BFJ Digital to any business looking to improve their marketing and customer communication. Their team made the whole process straightforward and took the time to understand what mattered most to us. The results speak for themselves. Better engagement, smoother workflows, and a system that genuinely supports how we run our restaurant.
Custom Web Development for Food & Beverage Company
Custom Software DevelopmentWeb Development
Less than $10,000
Feb. - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were great to work with."
Oct 23, 2025
General Manager, v2food
Rory Gilbert
Food & Beverage
Sydney, Australia
51-200 Employees
Online Review
BFJ Digital was hired by a food and beverage company to develop new features for their website. The team developed a restaurant and shop locator, a customer loyalty portal, and a recipe discovery web app.
After launching the site, the client noticed an increase in traffic and user engagement, with a higher number of users utilizing the new features. Additionally, the loyalty portal improved repeat business and retention. BFJ Digital delivered on time and was quick to adapt to changes and feedback.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager of v2food
Describe what your company does in a single sentence.
Food and Beverage Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
To help our customers find, interact with, and buy v2food goods more easily, we enlisted BFJ Digital to develop digital solutions.
SOLUTION
How did you find BFJ Digital?
Online Search
Clutch Site
Why did you select BFJ Digital over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
A restaurant and shop locator, a customer loyalty portal, and a recipe and meal discovery web app were all created by BFJ Digital. These technologies were created to help customers discover and enjoy v2food items more easily, enhance customer involvement, and support our marketing initiatives.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our website traffic and user interaction increased significantly, and more people used the store finder and recipe app. Increased repeat business and improved client retention were further benefits of the loyalty portal.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They had open and well-organized project management. They delivered all milestones on schedule, kept us informed at every stage, and were accommodating to our demands and feedback.
What was your primary form of communication with BFJ Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were great to work with, very approachable, and have made a noticeable difference in our online presence. I highly recommend them to anyone looking for a reliable website developers and digital marketing agency.
Are there any areas for improvement or something BFJ Digital could have done differently?
Nothing
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO, Web Design & Development for Food & Beverage Company
Search Engine OptimizationWeb DesignWeb Development
Less than $10,000
Jan. - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team at BFJ Digital is great to work with, approachable, and has made a difference in our online presence."
Oct 22, 2025
Founder & CEO, Food & Beverage Company
Anonymous
Verified
Food & Beverage
Dubai, United Arab Emirates
51-200 Employees
Online Review
Verified
BFJ Digital developed and designed a website for a food and beverage company. The team created sections for the client's brand story, menu, and locations, and was also responsible for performing SEO.
BFJ Digital's work led to improved search prominence, increased web traffic, and easier menu and location exploration for customers. The team informed the client, was well-organized, and addressed all requests throughout the engagement. BFJ Digital's approachability and reliability were commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & CEO of a food and beverage company.
Describe what your company does in a single sentence.
Food and Beverage Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
We needed a polished website that describes our story, highlights our food, and makes it simple for customers to find our locations.
SOLUTION
How did you find BFJ Digital?
Online Search
Clutch Site
Why did you select BFJ Digital over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They created a website that is entirely responsive and has sections for our location, brand story, and menu. The website has an SEO-optimized design, supports multiple languages, and loads quickly.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved search prominence, increased web traffic, and easier menu and location exploration for customers
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They kept us informed at every stage and were well-organized. They promptly addressed any modifications we asked for, and everything was delivered on schedule.
What was your primary form of communication with BFJ Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The team at BFJ Digital is great to work with, approachable, and has made a difference in our online presence. I highly recommend them to anyone looking for a reliable wenbsite developers and digital marketing agency.
Are there any areas for improvement or something BFJ Digital could have done differently?
Nothing Yet
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO & Content Mktg for Sustainable Building Materials Mfr
"Their creativity in coming up with endless ideas for our content that are both innovative and practical impresses us."
Sep 21, 2025
Administrator, Building Materials Manufacturer
Paul H
Other industries
Australia
11-50 Employees
Online Review
BFJ Digital provides SEO and content creation services for a sustainable building materials manufacturer. The team creates various content forms, including blog posts, case studies, and website content.
BFJ Digital has helped the client increase organic website traffic and rank their content higher on search engines. The team consistently delivers on time and communicates via email and messaging apps. They also impress the client with their creativity in producing innovative and practical content.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Administrator of a sustainable building materials manufacturer.
Describe what your company does in a single sentence.
Sustainable composite decking, screening, and boards manufacturer.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
Grow our online visibility by ranking higher on search engines for key terms related to our services.
Convert website visitors into qualified leads and sales.
SOLUTION
How did you find BFJ Digital?
Online Search
Why did you select BFJ Digital over others?
High ratings
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The BFJ team took adeep dive into our brand, audience, and industry to develop a content strategy. They then produced of various content forms, including blog posts, case studies, and web pages, all optimiwed for SEO to improve our search rankings.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We've seen a noticeable and consistent increase in organic traffic to our website, meaning that our new content is successfully ranking higher on search engines.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are always on time with their deliveries.
What was your primary form of communication with BFJ Digital?
Email or Messaging App
What did you find most impressive or unique about this company?
Their creativity in coming up with endless ideas for our content that are both innovative and practical impresses us.
Are there any areas for improvement or something BFJ Digital could have done differently?
Our team is fully satisfied with their work so far.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-10 of
26 Reviews
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