Balloon group is a company with more than 10 years of experience in the fields of e-commerce. It's been a long journey side by side with our clients, helping them grow their sales, their businesses and increasing their overall performance.
In this new e-commerce era that we are living in, we position ourselves as a whole ecosystem combining cutting-edge technology, operations know-how and business expertise in order to complement the needs of any major company that aspires to thrive in the current world.
Generally speaking, tech departments are not business experts just as excellent business companies don't usually excel in high performing tech teams.
These departments tend to diverge in their vision with direct consequences on the customer service levels. We help business and technology be one inside your company,
Balloon Group currently has offices in: Buenos Aires, from where most of our development team is located, Mexico, from where our commercial department supports North America & Caribbean, and in Spain, from where we are launching our latest expansion in Europe.
Our team is composed of more than 100 engineers and other certified professionals with technology in their DNA who are constantly learning and keeping themselves up to date with the latest frameworks and programming best practices.
We are a new generation of Software Factory. We broke with the status quo and we continue to do so through eCommerce and by growing our clients sales to unforeseen levels We broke with the status quo and we continue to do so through eCommerce and by growing our clients sales to unforeseen level
Balloon Group offers competitive pricing with a focus on Adobe Commerce integrations. Clients noted good value for cost, with successful outcomes such as a 125% sales increase. Their team size varies, typically involving 2-4 members, emphasizing effective communication and timely project delivery.
Balloon Group, a Fastforward.ai company. Review Insights
Overall Review Rating
4.8
Quality
4.8
Schedule
5.0
Cost
4.7
Willing to Refer
5.0
Top Mentions
Review Highlights
Significant Sales Increase
Balloon Group's work led to a 125% increase in sales for a fintech company after migrating to Adobe Commerce Cloud. This demonstrates their capability to deliver impactful results.
Need for Better Time Estimates
One area for improvement mentioned was the need for better estimations on delivery dates, suggesting a potential area for refining project timelines.
Service-Oriented Approach
Clients appreciated Balloon Group's consistent availability and dedication to service, which was a standout aspect of their engagement.
Improved Website Performance
Clients observed a significant reduction in load time from 11 seconds to 4 seconds, showcasing Balloon Group's technical proficiency in optimizing website performance.
Customer-Centric Approach
Clients praised Balloon Group for understanding customer needs and creating strategies that fit perfectly, leading to seamless project execution.
Fast Implementation
Clients were impressed by Balloon Group's ability to implement solutions quickly and without friction, demonstrating their efficiency and effectiveness.
Custom Software DevelopmentE-Commerce DevelopmentWeb Development
$50,000 to $199,999
Jan. 2022 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"You could tell the team was very skilled in agile methodologies."
Apr 21, 2022
CEO & Founder, M&S Consulting
Marilina Sol Fernandez
Other industries
Miami, Florida
1-10 Employees
Online Review
Balloon Group has created e-commerce platforms for a consulting company. They had used Adobe Magento for the project implementation.
Balloon Group reduced the client's time of implementing their work by 60%. This saved almost $15,000 by reusing the company's existing software. Moreover, the team was timely throughout their engagement, paired with their personal, warm, and professional approach.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am CEO and founder of M&S consulting, a company that represents the commercial and digital strategy of brands in their early stages of operation.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Balloon Group, and what were your goals?
One of the commercial holdings that we have as a client, needed to make a multi store for all the companies that markets in digital marketplaces. We chose Adobe Magento as eCommerce platform, and Adobe recommended Balloon Group as an outstanding partner in this type of projects.
SOLUTION
How did you select this vendor and what were the deciding factors?
We went directly to Adobe to ask for recommendations for their partners. We were introduced to Balloon Group because of their flexibility in operation and agility of implementation. We were very grateful to the Adobe team for the recommendation. Also one of the factors was the hourly value (USD$50) and having a time zone and cultural proximity.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Diagnosis and planning, UX/UI design, staging and agile implementation methodologies. The key was that in only 60 days, we had the first site operational with the SAP hana integration done in only 30 days. From then on, we rolled out an independent store once a month. A great success.
How many people from the vendor's team worked with you, and what were their positions?
We started the process with the regional sales team. Once the project was presented, the technical leaders of each area joined us. Something that impacted me was that once the project was correctly estimated, the COO, CTO, and even the CEO presented themselves as responsible to the whole structure. That had a very positive impact on me.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We reduced the implementation time by 60% compared to other projects of other partners. We had a savings of almost USD $15,000 by reusing and implementing the middleware that was custom developed for our ERP and eCommerce store.
Describe their project management style, including communication tools and timeliness.
Very good management. You could tell the team was very skilled in agile methodologies. We used Scrum as a methodology at our request, as well as Jira as a project tracking tool. The SLA compliance in terms of deadlines was 96%. Highly recommended.
What did you find most impressive or unique about this company?
As the whole team showed up, took ownership of the project, and as the senior roles wanted to understand what we were doing, who we were. Really a very personal and warm treatment and professionalism.
Are there any areas for improvement or something they could have done differently?
The result was very good. I would have liked to meet and get to know each other personally in some sessions, but it was impossible because of COVID.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Adobe Commerce Cloud Integration for Fintech Company
E-Commerce Development
$10,000 to $49,999
June - Nov. 2021
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were always available and committed to deliver an excellent project."
Feb 8, 2022
COO, COR
José Gettas
Verified
Other industries
Buenos Aires, Argentina
11-50 Employees
Online Review
Verified
Balloon Group helped a fintech company with integrating their platform into Adobe Commerce Cloud. They also used SAP B1 and Salesforce.
Balloon Group's service ultimately increased the client's sales by 125% and improved their load time from 11 seconds to four seconds. The team was always available and committed to deliver their project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the COO, responsible for full company operations and processes.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Balloon Group, and what were your goals?
We hired balloon group for the development of our stores in Adobe Commerce Cloud, in addition to the necessary integrations with ERP such as SAP B1 and Salesforce.
SOLUTION
How did you select this vendor and what were the deciding factors?
For Adobe Commerce Cloud's Outstanding Partner Recommendation. Decision factors were their success story credentials and Adobe Commerce / Magento experience.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We developed a multi site with 4 eCommerce stores for different brands of our company. We integrated these eshops with ERP for synchronization of catalog, prices, inventories, as well as with Salesforce as CRM. All the technical team was managed by Balloon Group and the project lasted 6 months.
How many people from the vendor's team worked with you, and what were their positions?
3 resources from Magento development team and 1 resource from Devops for integrations.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
From the creation of stores and the migration from Magento Open Source to Adobe Commerce Cloud, we increased our sales by 125%, a load time from 11 s to 4 s, and a growth in recurrence of 25%.
Describe their project management style, including communication tools and timeliness.
We worked using scrum methodology, and the communication was done using COR (projectcor.com)
What did you find most impressive or unique about this company?
The service. They were always available and committed to deliver an excellent project.
Are there any areas for improvement or something they could have done differently?
Better estimations on deliver dates.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev & Email Marketing for Digital Marketing Firm
E-Commerce DevelopmentOther Digital Marketing
Less than $10,000
Jan. - June 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They did understand the customer's needs and created a strategy that fitted perfectly."
Feb 5, 2022
Regional Director, Digital Marketing Firm
Anonymous
Verified
Advertising & marketing
Mexico City, Mexico
51-200 Employees
Online Review
Verified
Balloon Group provided e-commerce development and email marketing services for a digital marketing company for their end client. They implemented the Adobe Commerce tool and created an email marketing strategy.
The client was happy with the successful project delivery, thanks to Balloon Group. The team had an effective workflow during the engagement. Overall, the client was amazed by the team's seamless project execution.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Regional Director in Latam, Digital marketing company
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Balloon Group?
We hired Balloon Group to help us solve Magento/adobe Commerce integrations needs that our clients had.
SOLUTION
How did you select this vendor and what were the deciding factors?
Good references and portfolio, competitive costs.
Describe the project in detail and walk through the stages of the project.
We have a customer that acquired our Email Marketing Automation solutions, but in addition to technology they required a partner that could work their omnichannel strategy, integrating their Magento Stores, their physical stores, and creating a compelling strategy to engage their customers and increase their revenue on the automation channel.
How many resources from the vendor's team worked with you, and what were their positions?
2 resources from Magento development team
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The strategy that balloon group developed for us was very successful, allowing our client to solve their problems at magento / integrations and infrastructure level, and to have a better performance at sales level.
How effective was the workflow between your team and theirs?
Planning, meetings and general cooridnation was really effective.
What did you find most impressive or unique about this company?
They did understand the customer's needs and created a strategy that fitted perfectly. They managed to implement it fast and without friction.
Are there any areas for improvement or something they could have done differently?
We really found a very fast work dynamic. The process was very orderly and allowed us to take advantage of the timezone, working from Latin America for the USA.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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