Balaji Engineers

BACKGROUND

Please describe your company and position.

I am the cybersecurity associate of MufinPay

Describe what your company does in a single sentence.

It is a Fintech company, a PPI License Holder providing an all-encompassing suite of digital payment products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Balaji Engineers to accomplish?

• Cost efficiency of AWS
• Setup of infrastructure and Maintenance on AWS Cloud

SOLUTION

How did you find Balaji Engineers?

Online Search

Why did you select Balaji Engineers over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Balaji Engineers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team is responsible for the setup and ongoing maintenance of AWS cloud infrastructure for MufinPay. Their work includes provisioning and managing AWS services such as EC2, S3, IAM, and VPCs to ensure a secure, scalable, and reliable environment. A strong focus has been placed on cost optimization—leveraging AWS credits and implementing efficient resource management practices to keep expenses under control. Key deliverables include infrastructure setup and updates, cost efficiency reports, monitoring, and maintaining compliance with security and availability standards critical to the business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several measurable outcomes that reflect both progress and success. Key achievements include a significant reduction in AWS costs through optimized resource allocation and the effective use of AWS credits. The infrastructure setup enabled improved system stability and scalability for MufinPay, with uptime consistently maintained above 99.9%. Additionally, compliance with security standards was strengthened, supporting successful completion of internal and external audits. These results contributed to smoother operations, faster deployment cycles, and increased confidence from stakeholders in the platform’s reliability and security.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated strong project management throughout the engagement. Deliverables were consistently completed on time, and in many cases, ahead of schedule—especially in preparation for audits and infrastructure rollouts. They maintained clear communication, regularly updated stakeholders, and were highly responsive to changing requirements or urgent needs. Their proactive approach in identifying risks and resolving issues contributed to smoother project execution and ensured business continuity without delays.

What was your primary form of communication with Balaji Engineers?

In-Person Meeting

What did you find most impressive or unique about this company?

What stood out most about them was their strong culture of ownership and accountability. The team consistently went beyond their core responsibilities to ensure that infrastructure, compliance, and security goals were met with precision. Their ability to adapt quickly to changing priorities—especially during audits and critical deployments—was impressive. Additionally, the collaborative environment and willingness to support one another across teams contributed to smooth execution and high-quality results, making them a reliable and forward-thinking partner.

Are there any areas for improvement or something Balaji Engineers could have done differently?

no, their deliverables were at par sufficient.